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Splunk Cloud Platform vs ThoughtSpot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Splunk Cloud Platform improved efficiency and visibility, with varied ROI; some users considered alternatives due to performance concerns.
Sentiment score
7.1
ThoughtSpot users report improved time efficiency and cross-regional marketing, yet ROI varies with user count and onboarding ease.
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
 

Customer Service

Sentiment score
5.6
Splunk Cloud Platform's customer service receives mixed reviews, with concerns about slow response times and inconsistent support quality.
Sentiment score
6.7
ThoughtSpot's support is proactive and responsive but has a limited knowledge base and lengthy feature integration processes.
Premium support is costly and may not always provide a satisfactory experience.
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
I stopped opening tickets due to insufficient and untimely responses.
We have dedicated support contacts for our company, but pushing through features we need requires long processes and upvotes on their website despite the support.
 

Scalability Issues

Sentiment score
7.3
Splunk Cloud Platform's scalability is highly praised for flexibility and efficiency, despite some cost concerns and data management challenges.
Sentiment score
7.1
ThoughtSpot's scalability is praised, enhanced by Snowflake partnership, despite challenges in managing roles for large user bases.
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
The platform does not have technical problems with scaling data or connections.
I do find ThoughtSpot scalable.
 

Stability Issues

Sentiment score
7.9
Splunk Cloud Platform is highly stable, with reliable uptime, quick issue resolution, and strong performance for growing data demands.
Sentiment score
7.2
ThoughtSpot is stable with rare issues, offers high performance on large datasets, but needs integration and resource improvements.
The upgrades are smooth with no downtime, which is super important.
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
 

Room For Improvement

Splunk Cloud Platform needs better support, performance, documentation, integration, ease of use, affordability, and more impactful dashboards.
ThoughtSpot needs improvements in visualization, customization, data handling, and usability, lagging behind competitors like Power BI and Tableau.
The pre-built reports in Splunk Cloud Platform are generic and require manual adjustments to extract specific, granular information, which requires the user to be knowledgeable.
A crucial feature we needed is missing, which involves restricting views of certain KPIs when users select conflicting parameters.
Handling governance when there are many models and dashboards is complex.
Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.
 

Setup Cost

Splunk Cloud Platform is costly due to data ingestion-based licensing, though users value its comprehensive features despite the expense.
ThoughtSpot offers flexible pricing, often cheaper than Tableau but pricier than Power BI, with negotiable licensing models controlling costs.
Splunk Cloud is considered too expensive, with its two product offerings both being costly.
ThoughtSpot's pricing is reasonable and in line with other BI tools.
HubSpot is expensive.
 

Valuable Features

Splunk Cloud Platform excels in reporting, integrations, and security, offering fast data access and flexible, user-friendly features.
ThoughtSpot provides user-friendly, scalable data exploration with diverse database compatibility, enabling efficient, non-technical analytics and business intelligence.
The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs.
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
ThoughtSpot excels in being self-service oriented, allowing users who aren't developers to easily create their own reports and visualizations, making it very intuitive.
 

Categories and Ranking

Splunk Cloud Platform
Ranking in Data Visualization
3rd
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
57
Ranking in other categories
IT Alerting and Incident Management (3rd)
ThoughtSpot
Ranking in Data Visualization
14th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
BI (Business Intelligence) Tools (18th), Embedded BI (8th)
 

Mindshare comparison

As of April 2025, in the Data Visualization category, the mindshare of Splunk Cloud Platform is 0.7%, up from 0.4% compared to the previous year. The mindshare of ThoughtSpot is 2.1%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Visualization
 

Featured Reviews

Ian Gatundu - PeerSpot reviewer
It improves our visibility and decision-making while helping us meet compliance standards
The Cloud Platform interface is cleaner than Splunk Enterprise's monitoring console. You can easily understand what's happening with your indexes. It's more refined than Splunk Enterprise's console, but they have the same feel and function. It's easy to monitor multiple cloud environments because you can create custom dashboards for any use case you may have. It offers good visibility because it integrates with the ITSI app, providing a clear overview of your environment. Integrating Splunk with other components on the cloud and network resources is effortless because it can collect data from various sources, including stored data from long-term storage. Splunk's reporting offers a good visualization of your data. You can visualize the statistics based on your searches. It produces some helpful graphs that enable you to easily compare what's happening in your search. It's very comprehensive.
Sushma Polavarapu - PeerSpot reviewer
Creates user-friendly analysis environments for large datasets
The tool is user-friendly for the end users. It is primarily a search-based tool. Users do not need a technical background to work directly on the dataset. Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily. ThoughtSpot is fast, even with one to ten terabytes of data.
report
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Top Industries

By visitors reading reviews
Computer Software Company
29%
Financial Services Firm
12%
Retailer
5%
University
5%
Financial Services Firm
22%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What is your experience regarding pricing and costs for Splunk Cloud Platform?
Splunk Cloud is considered too expensive, with its two product offerings both being costly. I would rate the cost an eight out of ten, with ten being the most costly.
What needs improvement with Splunk Cloud Platform?
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity. It has not kept pace with competitors over recent years, and integration with the Cisco ecosystem a...
What is your experience regarding pricing and costs for ThoughtSpot?
ThoughtSpot is expensive. When compared with Tableau and Sisense, it is around seven or eight on the expense scale.
What needs improvement with ThoughtSpot?
The visualization customization needs improvement. Currently, it is not as customizable as the options available on Power BI or Tableau. It mainly offers basic chart options.
What is your primary use case for ThoughtSpot?
I use ThoughtSpot as one of the visualization tools. I mainly create some live boards and provide access to the data sources and worksheets to users so they can create their own analyses and answer...
 

Overview

 

Sample Customers

Mindtouch
Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about Splunk Cloud Platform vs. ThoughtSpot and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.