ThoughtSpot and Splunk Cloud Platform are significant players in the data analytics sector, with ThoughtSpot having an edge due to its ease of use for non-specialists through query-based search capabilities.
Features: ThoughtSpot enhances user autonomy with intuitive query-based search, allowing non-specialists to generate reports without SQL skills. It offers impressive speed and scalability, opening dashboards efficiently, and supports widespread use with customizable analytics. Splunk Cloud Platform stands out with its powerful log aggregation, enterprise security features, and seamless integration, effectively monitoring millions of data points swiftly across multiple environments.
Room for Improvement: ThoughtSpot could improve visualization options and customization flexibility, along with enhancements in database connectivity and formatting. Splunk Cloud Platform faces challenges with high costs and complex integration processes, with users experiencing occasional performance issues and slower searches when managing extensive data sets.
Ease of Deployment and Customer Service: ThoughtSpot offers private and on-premises deployment options, being praised for attentive customer service and technical support. Splunk Cloud Platform is primarily deployed in public and hybrid cloud settings, noted for its proactive support team despite occasional concerns regarding responsiveness during technical challenges.
Pricing and ROI: ThoughtSpot's pricing is positioned between Tableau and Power BI, praised for a flexible data-based billing model that promotes cost-effectiveness and positive ROI through improved decision-making processes. Splunk Cloud Platform is generally more expensive, with licensing tied to data ingestion. The costs pose challenges for large-scale data monitoring despite users acknowledging the platform's value, with debates surrounding the cost-effectiveness of its strategic licensing options.
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
Premium support is costly and may not always provide a satisfactory experience.
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
I stopped opening tickets due to insufficient and untimely responses.
We have dedicated support contacts for our company, but pushing through features we need requires long processes and upvotes on their website despite the support.
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
The platform does not have technical problems with scaling data or connections.
I do find ThoughtSpot scalable.
The upgrades are smooth with no downtime, which is super important.
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
The pre-built reports in Splunk Cloud Platform are generic and require manual adjustments to extract specific, granular information, which requires the user to be knowledgeable.
A crucial feature we needed is missing, which involves restricting views of certain KPIs when users select conflicting parameters.
Handling governance when there are many models and dashboards is complex.
Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.
Splunk Cloud is considered too expensive, with its two product offerings both being costly.
ThoughtSpot's pricing is reasonable and in line with other BI tools.
HubSpot is expensive.
The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs.
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
ThoughtSpot excels in being self-service oriented, allowing users who aren't developers to easily create their own reports and visualizations, making it very intuitive.
Splunk Cloud Platform is widely used for log management, security monitoring, application performance monitoring, troubleshooting, data aggregation, and IT operations. It centralizes logs from numerous sources, enabling detailed analysis, incident detection, and effective dashboard creation.
Companies across various industries leverage Splunk Cloud Platform for cybersecurity, compliance, user activity monitoring, and alerts. It helps in managing cloud environments, optimizing data storage costs, and enhancing customer insights with effective data visualization. The platform's robust capabilities include customizable reporting, flexible log sending, powerful search features, and seamless integration with other systems. Users monitor multiple environments and platforms effortlessly with the cloud infrastructure maintained by Splunk. Despite its advantages, users find the pricing steep, support ineffective, and encounter performance issues with large data volumes. Integration challenges, limited training resources, and insufficient documentation also pose concerns.
What are the most important features of Splunk Cloud Platform?Splunk Cloud Platform is implemented across industries including finance, healthcare, retail, and technology. Organizations use it to enhance cybersecurity measures, meet compliance requirements, monitor user activities, and issue automated alerts. In finance, it assists in fraud detection and compliance. In healthcare, it ensures data security and regulatory adherence. Retailers use it for customer behavior analysis and performance monitoring, while technology companies benefit from its troubleshooting and log management capabilities. Despite its powerful features, companies face challenges with pricing, support, and integration that require consideration during implementation.
ThoughtSpot is a powerful business intelligence tool that allows easy searching and drilling into data. Its ad hoc exploration and query-based search features are highly valued, and it is easy to set up, stable, and scalable.
The solution is used for reporting purposes, self-service BI, and embedding into other applications for customers to do self-service analytics. It helps businesses with metrics, KPIs, and important insights by sourcing data from various sources into one golden source and visualizing it in an easy way for the business to consume. The pricing model is ideal, charging for data rather than the number of users.
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