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Splunk Enterprise Platform vs ThoughtSpot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Splunk Enterprise Platform boosts ROI with ease of use, reducing security costs, enhancing productivity, and simplifying data management.
Sentiment score
7.1
ThoughtSpot users report improved time efficiency and cross-regional marketing, yet ROI varies with user count and onboarding ease.
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
 

Customer Service

Sentiment score
6.5
Splunk Enterprise support receives mixed reviews; responsiveness praised, but slow response times and reliance on community resources noted.
Sentiment score
6.7
ThoughtSpot's support is proactive and responsive but has a limited knowledge base and lengthy feature integration processes.
I stopped opening tickets due to insufficient and untimely responses.
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
We have dedicated support contacts for our company, but pushing through features we need requires long processes and upvotes on their website despite the support.
 

Scalability Issues

Sentiment score
8.1
Splunk Enterprise is highly scalable, managing massive data efficiently, although rare performance issues can occur with extreme volumes.
Sentiment score
7.1
ThoughtSpot's scalability is praised, enhanced by Snowflake partnership, despite challenges in managing roles for large user bases.
The platform does not have technical problems with scaling data or connections.
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
Scalability depends on your contract with them, whether it's consumption-based or row-based.
 

Stability Issues

Sentiment score
8.3
Splunk Enterprise is praised for stability, efficiency in data processing, and adaptability, with prompt support for complex setups.
Sentiment score
7.2
ThoughtSpot is stable with rare issues, offers high performance on large datasets, but needs integration and resource improvements.
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
This workaround consumed a lot of resources and led to reduced performance, with pinboards loading for approximately two minutes for each filter criterion.
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
 

Room For Improvement

Splunk Enterprise needs better automation, integration, AI features, usability enhancements, and resource efficiency to address setup complexity and high pricing.
ThoughtSpot needs improvements in visualization, customization, data handling, and usability, lagging behind competitors like Power BI and Tableau.
It is complex for inexperienced cybersecurity engineers and requires experienced personnel to handle it effectively.
A crucial feature we needed is missing, which involves restricting views of certain KPIs when users select conflicting parameters.
Handling governance when there are many models and dashboards is complex.
Currently, it is not as customizable as the options available on Power BI or Tableau.
 

Setup Cost

Splunk Enterprise is costly for data ingestion, but offers strong security, with pricing mitigated by long-term contracts.
ThoughtSpot offers flexible pricing, often cheaper than Tableau but pricier than Power BI, with negotiable licensing models controlling costs.
Splunk Enterprise Platform is expensive.
HubSpot is expensive.
ThoughtSpot's pricing is reasonable and in line with other BI tools.
 

Valuable Features

Splunk Enterprise excels in customizability, real-time analysis, and security, offering robust dashboard features and flexible deployment for IT tasks.
ThoughtSpot provides user-friendly, scalable data exploration with diverse database compatibility, enabling efficient, non-technical analytics and business intelligence.
The features that have proven most effective for real-time data analysis include parts of the platform and its automation capabilities.
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
The main core of HubSpot is to create models, connect data pipelines, and create business models and dashboards on top of them.
 

Categories and Ranking

Splunk Enterprise Platform
Ranking in Data Visualization
4th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
31
Ranking in other categories
IT Alerting and Incident Management (5th)
ThoughtSpot
Ranking in Data Visualization
14th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
BI (Business Intelligence) Tools (18th), Embedded BI (8th)
 

Mindshare comparison

As of April 2025, in the Data Visualization category, the mindshare of Splunk Enterprise Platform is 1.7%, up from 0.8% compared to the previous year. The mindshare of ThoughtSpot is 2.1%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Visualization
 

Featured Reviews

ABHISHEK DUBEY - PeerSpot reviewer
Helps to monitor logs from various sources but improvement is needed in support
The product helps monitor and visualize data. It allows you to handle various tasks. You can store, visualize, and analyze data with the Splunk Enterprise Platform. It offers features like virtual folders and heavy folders for filtering data. Additionally, you can create dashboards to showcase data to different teams and stakeholders. The tool also enables the creation of analytics and alerts and sends reports, making it a valuable tool for our system. The dashboard and visualization features are good for data analysis. With features like the Studio dashboard introduced in versions 8 to 9, users find it much easier to create dashboards without knowledge of languages like XML.
Sushma Polavarapu - PeerSpot reviewer
Creates user-friendly analysis environments for large datasets
The tool is user-friendly for the end users. It is primarily a search-based tool. Users do not need a technical background to work directly on the dataset. Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily. ThoughtSpot is fast, even with one to ten terabytes of data.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
17%
Healthcare Company
13%
Government
9%
Financial Services Firm
22%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Splunk Enterprise Platform?
The most valuable features of the solution are the load balancing technique, the forwarding technique, and SSL certification.
What needs improvement with Splunk Enterprise Platform?
While Splunk Enterprise Platform is a good product, it is expensive. Additionally, it is complex for inexperienced cybersecurity engineers and requires experienced personnel to handle it effectively.
What is your primary use case for Splunk Enterprise Platform?
We are working with AppDynamics, Splunk Enterprise Platform, and other Splunk products. However, the main use case here is with Splunk Enterprise Platform.
What is your experience regarding pricing and costs for ThoughtSpot?
ThoughtSpot is expensive. When compared with Tableau and Sisense, it is around seven or eight on the expense scale.
What needs improvement with ThoughtSpot?
The visualization customization needs improvement. Currently, it is not as customizable as the options available on Power BI or Tableau. It mainly offers basic chart options.
What is your primary use case for ThoughtSpot?
I use ThoughtSpot as one of the visualization tools. I mainly create some live boards and provide access to the data sources and worksheets to users so they can create their own analyses and answer...
 

Overview

 

Sample Customers

Information Not Available
Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about Splunk Enterprise Platform vs. ThoughtSpot and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.