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Tech Mahindra vs Zoho CRM Plus comparison

Tech Mahindra and Zoho are both solutions in the Customer Experience Management category. Tech Mahindra is ranked #20, while Zoho is ranked #10 with an average rating of 7.6. Tech Mahindra holds a 4.4% mindshare in CEM, compared to Zoho’s 3.6% mindshare. Additionally, 80% of Zoho users are willing to recommend the solution.
Tech Mahindra
  • 75 Views
  • 57 Comparison Views
Zoho CRM Plus
Read 5 Zoho CRM Plus reviews
  • 67 Views
  • 41 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Tech Mahindra and Zoho CRM Plus based on real PeerSpot user reviews.

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To learn more, read our detailed Customer Experience Management Report (Updated: December 2024).
Buyer's Guide
Customer Experience Management
December 2024
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Helped 824,053 peers since 2012
 

Categories and Ranking

Tech Mahindra
Ranking in Customer Experience Management
20th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Zoho CRM Plus
Ranking in Customer Experience Management
10th
Average Rating
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Customer Experience Management category, the mindshare of Tech Mahindra is 4.4%, up from 2.0% compared to the previous year. The mindshare of Zoho CRM Plus is 3.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Experience Management
 

Featured Reviews

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Amit Kawadiwale - PeerSpot reviewer
A flexible solution that helps to manage sales pipelines and leads
I rate the overall product an eight out of ten. I recommend it to SMEs and other small-scale companies. I advise beginning with the lead and deal models for those looking to start using this solution, as these are more critical for the sales function. Once you have those established, you can adopt other models like orders or purchase orders if you need them.
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Questions from the Community

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What do you like most about Zoho CRM Plus?
The product's most valuable feature is the ability to document information and meetings and track tasks for the business development process.
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What needs improvement with Zoho CRM Plus?
Zoho CRM Plus needs to have more detailed reports.
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What is your primary use case for Zoho CRM Plus?
We use the tool to manage sales pipelines and leads.
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Comparisons

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Product Reports

Buyer's Guide
Customer Experience Management
December 2024
Tech Mahindra reportDownload Tech Mahindra product report
Buyer's Guide
Customer Experience Management
December 2024
Zoho CRM Plus reportDownload Zoho CRM Plus product report
 

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Tech Mahindra
Zoho
 

Overview

Empower Clients with Seamless Digital Experience across Channels

Zoho CRM Plus unifies your sales, marketing, customer service, and every other customer-facing team on one platform so you can deliver exceptional customer experiences to every customer. Unify business data, customer engagements, ROI, and more—all while keeping your customer at the center of everything you do.

Buyer's Guide
Customer Experience Management
December 2024
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Find out what your peers are saying about Qualtrics, ServiceNow, Genesys and others in Customer Experience Management. Updated: December 2024.
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824,053 professionals have used our research since 2012.
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We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.