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Zoho CRM Plus Reviews

Vendor: Zoho
3.8 out of 5
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What is Zoho CRM Plus?

Zoho CRM Plus unifies your sales, marketing, customer service, and every other customer-facing team on one platform so you can deliver exceptional customer experiences to every customer. Unify business data, customer engagements, ROI, and more—all while keeping your customer at the center of everything you do.

Get the Customer Experience Management Buyer's Guide and find out what your peers are saying about Zoho CRM Plus and more!
Buyer's Guide
Customer Experience Management
October 2024
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Helped 814,763 peers since 2012

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Zoho CRM Plus mindshare

As of November 2024, the mindshare of Zoho CRM Plus in the Customer Experience Management category stands at 3.5%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Experience Management
 
 
Key learnings from peers

Valuable Features

  • "The tool's most valuable features are sales module, pipeline, accounts, and reports analytics. It is a flexible solution.Our teams are more organized and well-informed about any deal movements. Additionally, the reports generated are critical for management, keeping them aware of what is happening at various business levels."
  • "The tool is a simple solution that is easy to use. It helps with team collaboration."
  • "The product's most valuable feature is the ability to document information and meetings and track tasks for the business development process."

Room for Improvement

  • "Zoho CRM Plus needs improvement on mobile app functionality. HubSpot and Salesforce CRMs are more feature-rich and have greater functionalities than Zoho CRM Plus."
  • "Zoho CRM Plus needs to have more detailed reports."
  • "Zoho CRM Plus's configuration process could be improved."

Pricing

  • "The tool's pricing is moderate, and licensing costs are yearly."
  • "I rate the solution's pricing a three out of ten. It is very affordable."
  • "It is an affordable product."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Customer Experience Management Buyer's Guide for additional reliable information.

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Product Categories

Product Categories
Customer Experience Management