UiPath Platform vs Verint Robotic Process Automation comparison

UiPath and Verint are both solutions in the Robotic Process Automation (RPA) category. UiPath is ranked #1 with an average rating of 8.5, while Verint is ranked #45. UiPath holds a 12.9% mindshare in RPA, compared to Verint’s 0.7% mindshare. Additionally, 98% of UiPath users are willing to recommend the solution.

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Executive SummaryUpdated on Oct 20, 2025

UiPath Platform and Verint Robotic Process Automation compete in the RPA market, each offering distinct benefits. Verint is perceived as having an advantage due to its robust feature set, making it a significant player in the field.

Features: UiPath Platform has an intuitive design, comprehensive integration capabilities, and strong workflow management with AI-driven automation suitable for diverse needs. Verint Robotic Process Automation offers advanced analytics, customer interaction automation, and places a strong emphasis on enhancing customer experience. UiPath focuses on operational efficiency, while Verint concentrates on improving customer interactions.

Ease of Deployment and Customer Service: UiPath is known for its straightforward deployment, aided by extensive documentation for a smoother onboarding process. Verint provides robust customer service and implementation support, ideal for enterprises needing more guidance. While UiPath typically has a faster deployment, Verint's hands-on support compensates for its longer setup time.

Pricing and ROI: UiPath is competitively priced focused on immediate ROI with rapid deployment and scalability, deemed cost-effective with a quick time to value. Verint involves a higher initial investment, justified by its comprehensive analytics and customer-centric features, offering long-term ROI. The choice here is between UiPath's cost efficiency and Verint's strategic feature investment.

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: December 2025).

Buyer's Guide

Robotic Process Automation (RPA)

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Automate

Mindshare comparison

As of January 2026, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 2.7%, up from 1.3% compared to the previous year. The mindshare of UiPath Platform is 12.9%, down from 25.0% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
UiPath Platform	12.9%
Fortra's Automate	2.7%
Verint Robotic Process Automation	0.7%
Other	83.7%

Robotic Process Automation (RPA)

Featured Reviews

Jane Rachma Kiniti

IT Project Manager at Labo des histoires

Automate has streamlined workflows and increased efficiency with powerful automation

The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.

Read full review

reviewer2761431

Manager Rpa at a retailer with 10,001+ employees

Significantly reduces manual effort and improves team workflows through automated ticketing

We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.

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Raun Kilgo

Chief Information Officer, Automation Practice Manager Executive at Advantage Point Solutions LLC

It lightens the workload while giving our clients greater visibility into what's being done and how

I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The intuitive interface of Automate has an intuitive design which makes it easy to learn and use even without a strong technical background, and it has a drag and drop interface which makes everything so easy and straightforward."

"I would recommend Automate because it has made my work much easier."

"The peace of mind I have using Automate for scheduling tasks allows me to focus on other responsibilities without worrying about operational issues."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies."

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"Automate helps me reduce manual work by automating tasks such as access keys and security rotations that we were not able to automate before, diminishing human dependency, and helps minimize errors."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

More Fortra's Automate pros

"My favorite feature is Document Understanding. I haven't used most of the new features, such as AI-enhanced document processing and process mining. The document understanding feature is especially valuable because I can use it to extract and process invoice data efficiently. It enables the quick and accurate handling of structured and unstructured data."

"We like using the prebuilt AI models in UiPath rather than creating our own AI models. We also found the UiPath Community very good."

"It has exceeded my expectations. It took a job which would take a user up to 30 minutes and decreased the time without their interaction to three minutes."

"We like UiPath's integration with the ARIA framework and Orchestrator we use to manage our automations. The Copilot also helps us streamline the development process."

"My experience with pricing, setup cost, and licensing as a UiPath Platform customer is very good; we get a bundle license, and if we have any issues, we can directly reach out to the sales managers to resolve them."

"The Automation Cloud service helped decrease time to value. Rather than focusing on infrastructure, our focus is purely on finely automating our computers and development."

"I would assess the stability and reliability of UiPath Platform as excellent, as everything I've experienced so far has had minimal hiccups, and if there were issues, they have been user error rather than reflecting poorly on UiPath Platform."

"UiPath excels at integrating with a wide variety of systems, including on-premises systems, legacy systems, and web pages."

More UiPath Platform pros

"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."

Cons

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"The user interface could be slightly enhanced to make it more modern."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"One aspect I dislike about Fortra's Automate is that debugging slows me down."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."

"The OCR for Hebrew text needs to be improved."

"It's possible that they could use a stronger community for seeking guidance and help."

More Fortra's Automate cons

"They should add chatbots functionality for Microsoft Teams and not only for Slack."

"The licensing policies and concepts change almost yearly, leading to difficult negotiations. All components are licensed differently, and it would be more straightforward to adopt new features if they were included in the same bundle."

"Unfortunately, I used to be a lover of their Slack channel and people don't seem so responsive there anymore."

"The only thing missing is something to track the development cycle. We use third-party tools to do that."

"When it comes to web automation, a change order should be able to be handled more easily."

"UiPath should make more of its advanced capabilities available to non-technical users through additional low-code features. They should also enhance their AI features and make more machine learning models available out of the box through the UiPath store."

"The StudioX interface is too different from Studio."

"At this point, we consider ourselves break even. We're a small team, so we're not able to do as much new development since we're all focused on trying to do maintenance and support of existing automations."

More UiPath Platform cons

"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."

Pricing and Cost Advice

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"Once you buy the software, you just pay for the support for backend help."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

More Fortra's Automate pricing and cost advice

"I began learning UiPath with the Community version, which is available free of charge."

"We saw ROI in 15 days."

"It is a bit expensive, but it is cheaper than Blue Prism. We have six robots in total. There are no other costs in addition to the standard licensing fees."

"Its cost is a bit on the higher side. We are not very happy with their pricing. Most of the UiPath products are priced higher than competitors."

"The solution's pricing is reasonable and lower than its competitors."

"I would rate the cost of UiPath eight out of ten with ten being the most expensive."

"If UiPath really wants to put Attended Robots out to everyone, there will be a cost issue. We have some that we are testing now and what their effect will be. However, these are the robots where the license model needs to change before we go full throttle in that direction."

"UiPath pricing is high and sometimes it's quite complicated as well, because there are loads of components and loads of product portfolios."

More UiPath Platform pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Performing Arts

Computer Software Company

14%

Financial Services Firm

11%

Manufacturing Company

10%

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	249
Midsize Enterprise	143
Large Enterprise	665

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I have used it mainly for internal process automation, including file transfer, data extraction, and scheduling jobs.

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What is your experience regarding pricing and costs for Fortra Automate?

Regarding the pricing of Fortra's Automate, I think it is neither expensive nor inexpensive. From what I have seen, i...

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Best RPA tools for IBM iSeries

I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...

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RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

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How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

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Comparisons

Nintex RPA vs Fortra's Automate

Compared 11% of the time

Microsoft Power Automate vs Fortra's Automate

Compared 10% of the time

Automation Anywhere vs Fortra's Automate

Compared 8% of the time

Redwood Software - Finance Automation Edition vs Fortra's Automate

Compared 6% of the time

Blue Prism vs Fortra's Automate

Compared 5% of the time

More Fortra's Automate Competitors

Microsoft Power Automate vs UiPath Platform

Compared 16% of the time

Automation Anywhere vs UiPath Platform

Compared 10% of the time

Blue Prism vs UiPath Platform

Compared 9% of the time

ServiceNow Automation Engine vs UiPath Platform

Compared 6% of the time

Robocorp vs UiPath Platform

Compared 2% of the time

More UiPath Platform Competitors

IPsoft 1RPA vs Verint Robotic Process Automation

Compared 41% of the time

IBM Robotic Process Automation (RPA) vs Verint Robotic Process Automation

Compared 32% of the time

NICE Robotic Automation vs Verint Robotic Process Automation

Compared 27% of the time

More Verint Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Fortra's Automate

January 2026

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Buyer's Guide

UiPath Platform

December 2025

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Buyer's Guide

Robotic Process Automation (RPA)

December 2025

Verint Robotic Process Automation report

Download Verint Robotic Process Automation product report

Also Known As

HelpSystems Automate, Automate

UiPath Maestro, UiPath Apps, UiPath Agent Builder

No data available

Overview

Fortra's Automate offers a user-friendly platform for task automation, featuring a drag-and-drop interface that aids in scheduling, file management, and integrating with services like Azure and AWS.

Fortra's Automate provides substantial ease in automating complex tasks through its intuitive design. It offers seamless integration capabilities, especially with Azure and AWS, and comes equipped with strong error handling. Cost-effective and requiring minimal coding, it supports a broad range of industries by effectively automating tasks such as HR operations, invoice management, and data processing across servers.

What features stand out in Fortra's Automate?

Drag-and-Drop Interface: Simplifies task setup and automation without deep coding expertise.
Scheduling and File Management: Ensures efficient, automated handling of tasks and file transfers.
Integration Capabilities: Works with platforms like Azure and AWS for enhanced performance.
Error Handling: Offers solid solutions to manage and resolve task execution errors.
Minimal Coding: Facilitates automation with limited coding requirements, broadening accessibility.

What benefits should users consider in reviews?

Cost-Effectiveness: Provides affordable licensing options for diverse businesses.
Operational Efficiency: Enhances productivity by automating repetitive tasks, reducing manual errors.
Versatility: Adapts well across sectors like banking, healthcare, and transportation.
Robust Support: Offers extensive assistance with automation features.
IT Compatibility: Easily integrates into existing IT infrastructures.

In industries such as healthcare and transportation, Fortra's Automate facilitates the automation of client management, HR operations, and data processing, boosting efficiency. Banks utilize it for managing extensive invoice workflows, while distribution sectors rely on its capabilities for insurance checks and system support. Its applicability across servers makes it a valuable tool for any sector seeking to reduce manual workload and improve task accuracy.

Fortra

UiPath Platform is appreciated for its user-friendly interface and extensive automation capabilities, offering seamless integration with diverse applications. Its intuitive drag-and-drop functionality enables users to design efficient workflows with minimal technical expertise.

UiPath Platform delivers a robust set of features that enhance automation and productivity. With components like Orchestrator, task management is optimized, facilitating better scalability. Users benefit from advanced AI and document understanding tools, boosting data handling accuracy and reducing errors. Despite its strengths, UiPath faces challenges with upgrading processes, AI enhancements, and user documentation. Integration and selector sensitivity issues, along with support and licensing complexities, highlight areas for potential improvement. Users request smoother deployment, error handling, and migration processes. Enhanced support for RHEL/Ubuntu, LINQ, and Lambda and improved real-time insights, automation recording, and scheduling are desired. Streamlining the experience for non-technical users with simplified workflows remains a priority.

What are the key features of UiPath Platform?

Drag-and-Drop Functionality: Allows users to design workflows easily without extensive technical skills.
Orchestrator: Enhances task management and enables scalable automation.
AI and Document Understanding: Improves data accuracy and minimizes errors.
System Integration: Offers seamless integration with SAP, CRM, Oracle, and more.
Active Community and Training: UiPath Academy provides resources for skill development.

What benefits should users look for in reviews?

Increased Efficiency: Reduction in manual workloads through automation of repetitive tasks.
Improved Accuracy: Enhanced data handling capabilities reduce errors.
Productivity Boost: Supports both attended and unattended automations to streamline operations.
Scalability: Ability to handle growing automation demands efficiently.
Integration Benefits: Easy integration with enterprise systems for streamlined operations.

UiPath Platform is widely implemented across sectors such as finance, healthcare, insurance, HR, IT, and supply chain to automate repetitive business tasks. Common uses include automating data entry, invoice processing, document management, report generation, and customer service operations. Organizations value the platform's ability to integrate seamlessly with systems like SAP, CRM, and Oracle, allowing for enhanced efficiency and accuracy in processing both structured and unstructured data.

UiPath

With Verint Robotic Process Automation, organizations can automate repetitive and time-consuming processes, allowing employees to focus on more complex and customer-related activities.

Verint

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies

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Buyer's Guide

Robotic Process Automation (RPA)

December 2025

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