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UiPath vs Verint Robotic Process Automation comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

UiPath
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
810
Ranking in other categories
No ranking in other categories
Verint Robotic Process Auto...
Ranking in Robotic Process Automation (RPA)
42nd
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Robotic Process Automation (RPA) category, the mindshare of UiPath is 26.5%, up from 26.1% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Michael-Peters - PeerSpot reviewer
Oct 24, 2023
Improves accuracy and has the easiest interface and good scalability
Orchestrator needs an overhaul. They have added so many functions that it is sometimes quite hard to find the right settings. They have a tree hierarchy with the host and the tenant. Some settings you do on the host, and some settings you do on the tenant. You need to know at which level you are to find what you need. It all looks very same. The other thing that I have been telling them for years is the width of the activity. You cannot change the width. I do a lot of training to show something, and I constantly have to go into the advanced editor to show what is in there, but the big thing right now is Orchestrator.
Raun Kilgo - PeerSpot reviewer
May 19, 2022
It lightens the workload while giving our clients greater visibility into what's being done and how
I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has exceeded my expectations. It took a job which would take a user up to 30 minutes and decreased the time without their interaction to three minutes."
"The robots work where you can scale additional servers. They just need a place to work and a process to perform, then you can add-on. Ten bots can easily turn into a hundred bots, then those can turn into a thousand bots. From a scalability aspect, it's great."
"There are two features that I like a lot in UiPath: one is the Orchestrator option, and the other one is the Studio option."
"The most valuable feature of UiPath is they have direct access to read and write data in their applications, so we don't need to build a back-end interface."
"The main focus was improving efficiency. Once you focus more on redundant paths, having a bot doing it over and over again, that eliminates human error every now and then. There is definitely a huge ROI in that. Our main focus was low-hanging fruit. By low hanging fruit, I mean the redundant processes that users are just annoyed by when they go in every day and have to do it. There has definitely been a huge ROI because we are trying to free up a lot of the project managers for construction to do more focused stuff there rather than job cost details."
"The queue feature is the most interesting to me because it allows us to work on a list of tasks in parallel on several robots."
"Our profit has increased by around 50 percent using UiPath."
"The ease of use of Studio is valuable. In terms of features, Excel Application Scope, web automation suite of products, and screen scraping are the features I use the most."
"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."
 

Cons

"I would love to see UiPath create a reporting application that you could deploy on the side and feed data directly into it. That would be an amazing tool to have. Microsoft has this data migration interface, so if you create an automation, it checks everything going into it."
"I would like more script access to the flow of activity, so we can try to see a text version of what we have in the user interface."
"Simply put, a stronger collaboration between Microsoft and UiPath in a lot of areas would be helpful because it would ease the development process for us."
"UiPath support's technical expertise is impressive, but the response time isn't ideal. When you raise a ticket on the UiPath portal, customer support can sometimes take up to 24 hours to respond."
"The customer support is not that good. You have to send a ticket, and there is no one to call and talk to. When you are talking about operations, it has to be live. Otherwise, you lose money. I would change this a little bit. I think there's an opportunity to improve."
"We have the new license, the Flex Plan with Automation Suite, but we don't have practical examples and we have found it a little bit difficult when dealing with it. We could use more specifications about it and practical examples."
"There should be more growth, but the platform is there. As they grow those things they should take each piece and make it better. If you start with a good platform and you build it up, it's going to get better. What we have today is very usable, and is only going to get better. I look forward to it."
"There are some limitations like the UiPath Executor becoming stuck when running 10GB text files, which is something that really needs to be fixed."
"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."
 

Pricing and Cost Advice

"UiPath's cost is moderate."
"UiPath is more cost-effective than any other tool."
"UiPath is expensive."
"It is expensive for our country."
"The price of UiPath is a little bit high, although there are no costs in addition to the standard licensing fees."
"I like that there is one license for all basic needs, but it is still expensive. Sometimes, we don't need all the tools or capabilities. We only need basic automation and processing for certain clients, but we're required to get the full license. They can improve its licensing and provide more flexibility. They can create more plans or packages, or they can let the users choose the capabilities they need and base its pricing on that."
"The price of UiPath is higher than competitors, although the cost depends on what functionality and tools you require"
"We saved a little over $600,000. That totaled to almost 19 FTEs which we ended up saving."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
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Comparisons

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Overview

 

Sample Customers

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
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Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: October 2024.
815,854 professionals have used our research since 2012.