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UiPath Platform vs Verint Robotic Process Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
UiPath Platform
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
896
Ranking in other categories
Agentic Automation (2nd), AI-Agent Builders (2nd)
Verint Robotic Process Auto...
Ranking in Robotic Process Automation (RPA)
39th
Average Rating
0.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.1% compared to the previous year. The mindshare of UiPath Platform is 17.9%, down from 26.1% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
UiPath Platform17.9%
Automate2.0%
Verint Robotic Process Automation0.5%
Other79.6%
Robotic Process Automation (RPA)
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Kyle Grimm - PeerSpot reviewer
Desktop development has become faster and improves automation results
My thoughts on UiPath Platform's user community suggest that a lot of content seems outdated and old now that gets referenced. The community experience for the AI is limited because putting the error codes into the community search field doesn't return many results. However, a lot of information from pre-AI, before 2022, is still accurate and helpful, but the cutting-edge content just isn't in the community yet. There should be better training on UiPath Platform. I wish I could search UiPath IXP training and have a course pull up as the first result without having to dig through a bunch of links, dead-end links, and random things. Easier access for training would be ideal.
Raun Kilgo - PeerSpot reviewer
It lightens the workload while giving our clients greater visibility into what's being done and how
I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the ease of use from a programming perspective very valuable."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"I actually quite liked the no-coding functionality."
"The peace of mind I have using Automate for scheduling tasks allows me to focus on other responsibilities without worrying about operational issues."
"The best feature of Automate is its ease of use, which is a major selling point."
"It is extremely helpful with our invoicing process."
"You don't need to know coding, as it's pretty straightforward. The graphical user interface is easy to use. It is drag and drop. You do need to understand the basics of what's happening, what you're doing, and how the technical things work. However, after a short bit of training, you can start doing stuff, and the more you learn, the better you become."
"The Excel activities are valuable. We can do browser automation through other sites or tools, but for Excel, using tools or options like Selenium or JavaScript is quite complicated because we have to import the file from the JSQL or other things, whereas, in UiPath, we get direct activities. We can directly perform the operations by using the activities. We can directly apply logic to it, and that is how UiPath makes Excel automation easy. This is why I like it."
"UiPath's most valuable feature is Orchestrator."
"The document understanding feature is perhaps the most significant and useful use case for UiPath."
"It's pretty affordable for what you get."
"UiPath offers many valuable features, but the most valuable is the accuracy of its workflow process."
"The product has freed up employee time. It’s likely freed up more than a day, an average of 12 hours at least. That’s 12 hours per day. It allows our employees to focus on more high-value work."
"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."
 

Cons

"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"The OCR for Hebrew text needs to be improved."
"The interface could be more user-friendly and easier to navigate."
"The product also has a limited use case in some respects."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"The pricing could be more transparent. Overall, I think the pricing is fine, but they keep changing it. It should be more structured. They don't have to tell us what their pricing is, but they should publish how the product is broken down."
"Many of the features that UiPath has are good, although better documentation is required for them."
"If I used UiPath Platform support, I would evaluate it as not being great. Every company I've worked with, their support hasn't been great, and it tends to be the same way here."
"There are a lot of solutions in UiPath where we have to know some programming languages. I'd like to cut some of that out, with features that perform those tasks without having to know programming languages. I work a lot with my team members who don't really know programming that well, and I have to walk them through how to do different coding things to effectively develop their RPA."
"This solution needs improvement, especially in terms of continuing the process that is left in case of any kind of disaster that happens to the trimmers. If there is a state that can be maintained to removing the machines to another location and continue from there, it would be helpful. Right now, this is lacking."
"There needs to be more user use cases in their demo, as the current use cases are very basic."
"The interactive selection could be more accurate."
"In terms of performance, sometimes it slows down when the internet connectivity is poor. They need to optimize it a little."
"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."
 

Pricing and Cost Advice

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"Once you buy the software, you just pay for the support for backend help."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"It comes with a package that costs approximately $20,000 USD per year."
"We saved a little over $600,000. That totaled to almost 19 FTEs which we ended up saving."
"I only know about the community version. They give us two robots as a part of the community version, and they are enough for my practice and personal automations. For the office work, my Infra team checks the licenses needed for a particular use case, and my management team manages the pricing and licenses."
"UiPath is costly compared to Power Automate Desktop, but if you want to do most things, UiPath helps a lot. The more you use it, the cheaper it gets."
"The pricing depends on whether you're running attended or unattended bots. Unattended processes cost a lot more, and you have to pay cloud costs, too. It's costly. The licensing for the tenant dashboard, developer's toolkit, etc. was reasonable, but unattended bots are quite expensive."
"UiPath is starting to price itself out of the market. It's getting expensive. That's fine if they continue to push the envelope of what they offer, but it's all about perception. And the perception over the last two years with my customers is that it's expensive."
"We only use the technical support when we were renewing our license. The process could be easier, as there are a lot of steps."
"It's fairly priced. It's not too costly, and it's also not too cheap. When you bundle it with the UiPath Academy courses and the great community that they have, it is worth the price."
"In one case, I had the prices in front of me, and it was not expensive for the service it was providing."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
6%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
9%
Retailer
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise8
Large Enterprise5
By reviewers
Company SizeCount
Small Business240
Midsize Enterprise144
Large Enterprise661
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
My main use case for Automate is to deliver enterprise-scale script execution jobs, which means we are using Automate...
What is your experience regarding pricing and costs for Fortra Automate?
Until now, I have not specified any other tech products except Microsoft Power Automate, N8N, and Make.com that I've ...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
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Also Known As

HelpSystems Automate, Automate
UiPath Maestro, UiPath Apps, UiPath Agent Builder
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
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