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UiPath vs Verint Robotic Process Automation comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
UiPath
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
825
Ranking in other categories
Agentic Automation (1st)
Verint Robotic Process Auto...
Ranking in Robotic Process Automation (RPA)
46th
Average Rating
0.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of UiPath is 23.0%, down from 26.8% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Amjed Al-Tayyan - PeerSpot reviewer
Automation streamlines onboarding and reduces the load on customer service agents
As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.
Raun Kilgo - PeerSpot reviewer
It lightens the workload while giving our clients greater visibility into what's being done and how
I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pricing is excellent. I would give them perfect marks in that regard."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"The interface is simple, user-friendly, and very intuitive."
"I find the ease of use from a programming perspective very valuable."
"The best feature of Automate is its ease of use, which is a major selling point."
"Overall, the whole product is really nice and provides significant benefits."
"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"It is easy to manage the robotics environment with Orchestrator, including scheduling and reporting."
"UiPath has helped us with compliance-related tasks. These tasks involve reviewing various systems and taking screenshots to get proof of compliance. It's a costly process that can be mostly automated. The employee doesn't need to collect all the proofs; they just have to check if they are correct. For example, they must verify that the referenced time stamp is correct."
"The most valuable feature is automating tasks that are highly repetitive, such as Accounts Payable. It is also easy to use."
"I would rate UiPath a nine out of ten."
"If I need something, I go to my account managers, who are nice people. They respond back quickly and get back with a lot good options, which I like."
"UiPath has the simplest low-code user interface that I've seen in my professional life."
"UiPath Studio's UI automation activities help me in easily developing automation. It is difficult for RPA developers to write complex code because no one knows everything about all automation areas. For UI automation, it is not mandatory for a developer to know how to write the code for the element on the screen that needs to be clicked or typed into. The UI automation packages of UiPath provide built-in activities, and developers can directly drag and drop and indicate the element on the screen that needs to be clicked or typed into."
"The UiPath Academy is fantastic and amazing. I'm a big promoter of it in my discussions with customers."
"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."
 

Cons

"Some companies have asked for voice integration. This is likely part of the roadmap."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"It's possible that they could use a stronger community for seeking guidance and help."
"The OCR for Hebrew text needs to be improved."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"The documentation is not that great."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The main disadvantage that I have identified in the Document Understanding is in table extraction. If the table size is large and goes to the next page, we are unable to extract it with Document Understanding. I hear that there is a solution for that but I have to find it."
"There is a need for more integrations with external technologies like OpenAI, Gemini, SAP, Bedrock, BambooHR, etc."
"They need to improve features around legacy systems."
"There is currently room for improvement in the area of ease-of-use."
"I would say a better layout or interface between the Studio and Orchestrator tools would be nice."
"I would like more script access to the flow of activity, so we can try to see a text version of what we have in the user interface."
"Tech support takes time replying to queries. It should be improved."
"Their licensing is poorly constructed. It's too complicated and not well thought out. They also outsourced their support model, which sadly has become less friendly and more automated."
"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."
 

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"Once you buy the software, you just pay for the support for backend help."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"I rate UiPath a five out of ten for affordability. UiPath costs a bit more than other tools like Blue Prism and Automation Anywhere."
"The pricing is quite reasonable."
"Initially, the pricing was a lot more affordable. Now, it seems a bit excessive."
"The pricing is very good. The license does not have to be in a bundle, like in other competitor products. You only have to purchase at least 10 from the beginning, for one year."
"I find UiPath a reasonably priced solution."
"The price for UiPath is on the higher end."
"Orchestrator should have better scalability with a better payment model in terms of number of processes that you want to use. Instead, you have one product which covers this size with this fixed price. You're getting a box of options, but you can't really scale it."
"We find the yearly licensing cost affordable, and the UiPath pricing team is very accommodating to us. They allowed us to pay in installments during the integration phase. The friendly pricing is one of the main reasons we chose the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
7%
Healthcare Company
7%
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
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Comparisons

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Also Known As

HelpSystems Automate, Automate
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Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
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Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: April 2025.
847,625 professionals have used our research since 2012.