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Workplace by Facebook vs Yammer comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Workplace by Facebook
Ranking in Enterprise Social Software
9th
Average Rating
7.8
Reviews Sentiment
8.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Yammer
Ranking in Enterprise Social Software
4th
Average Rating
7.4
Number of Reviews
62
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Enterprise Social Software category, the mindshare of Workplace by Facebook is 4.5%, down from 4.6% compared to the previous year. The mindshare of Yammer is 6.9%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

XYX ABC - PeerSpot reviewer
Offers good integration features but needs to offer more flexibility in the language option offered
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.
PrashantSharma - PeerSpot reviewer
Helps users to reach out to others in the organization and enables seamless collaboration
Yammer is a good tool. My previous organization used it extensively. Pretty much everything had a Yammer channel. If someone outside the team had questions, they could just come up and ask questions using the product. Asking questions and posting things are the most important features. If we run into an issue and a team owns the product, we can just use the solution to ask questions and get responses from that team. Otherwise, we will be stuck in a loop forever to figure it out. In a large company, we can get stuck if we don't know who to contact to determine what is happening and why. The product was integrated into Microsoft Teams. We could collaborate easily. There are so many things we can do with Teams. So, the collaboration is at a different level when we use Microsoft products like Teams and Yammer, along with other tools that come with the suite. The solution worked well for me. I did not face anything that would make me stop using it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A full-featured collaboration tool that is as easy to use as Facebook."
"Storage is the best thing about the solution."
"The tool's integration feature benefited the workflow...it helped centralize communication."
"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."
"The product was easy to use."
"The posting features are valuable."
"Yammer brings in the most relevant posts to the users."
"Its most valuable features are the storyline and communities."
"The most valuable feature of this solution is the communication events."
"The design of the solution is its most valuable feature."
"The initial setup was simple and straightforward."
"The most valuable feature of Yammer is its interface."
"I find it quite simple and intuitive. It's similar to using a more user-friendly interface for SharePoint. It integrates seamlessly with the browser, so you hardly notice you're using it."
 

Cons

"The product should allow users to assign tasks and automate processes."
"The implementation could be made easier."
"There needs to be a restriction on who can download content."
"The conferencing feature does not work well with multiple parties or locations."
"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."
"It has a very limited use."
"I faced some issues with Yammer's mobile app when I shifted from Android to iPhone, and it got a little bit tricky to use it on an iPhone, which took away some of my time."
"Sometimes, we lose access to the solution for unknown reasons."
"The solution must be able to stream by itself, without integration, the same way that you are able to do it on Facebook Live, Instagram, etc. Streaming must be embedded into it."
"Yammer should be able to integrate with Microsoft products, such as Outlook."
"It looks slightly less clean on Chrome compared to Microsoft Edge, but it's a minor difference. There is room for improvement in user experience, like positions of elements."
"The permissions are a little bit over-complicated."
"If you are using other applications that are tough to integrate into the environment, that can cause limitations."
 

Pricing and Cost Advice

"The regular package costs us $4 per user per month."
"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."
"The solution seemed expensive to me."
"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."
"Compared to other products like Amazon, Yammer's pricing is fine."
"The pricing is not bad."
"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."
"Its cost is included in the license bundle for Microsoft."
"I think that there is a need to make yearly payments towards the licensing costs of the solution."
"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."
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Comparison Review

it_user8913 - PeerSpot reviewer
Aug 22, 2013
Yammer vs. SP Social in 2013
There are several discussions on SharePoint’s social strategy going on at the moment. I had some great discussions with my MVP mate Adis during Summit last week. Since #SPC12 almost every SharePoint addicted developer, it-pro, power user has reviewed Yammer. If you don’t know what Yammer is, here a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Comms Service Provider
8%
Manufacturing Company
6%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Workplace by Facebook?
The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access.
What needs improvement with Workplace by Facebook?
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvem...
What is your primary use case for Workplace by Facebook?
I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...
What do you like most about Yammer?
We can send out notifications and ask questions using Yammer.
What needs improvement with Yammer?
I can't think of anything that stands out as a problem. It has a very limited use. For the limited use it has, it performs well.
What is your primary use case for Yammer?
We primarily use it for internal communication and company communication.
 

Comparisons

No data available
 

Also Known As

Facebook Workplace, Facebook at Work
No data available
 

Learn More

 

Overview

 

Sample Customers

Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.
Find out what your peers are saying about Workplace by Facebook vs. Yammer and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.