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Arcserve Cloud Direct vs Zerto comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
52nd
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (17th)
Zerto
Ranking in Cloud Backup
3rd
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
279
Ranking in other categories
Backup and Recovery (2nd), Cloud Migration (4th), Disaster Recovery (DR) Software (2nd)
 

Mindshare comparison

As of January 2025, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.3%, up from 0.3% compared to the previous year. The mindshare of Zerto is 4.2%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
Shri Sharan - PeerSpot reviewer
Is user-friendly, saves us time, and costs
We encountered some issues during Active Directory recovery. When we implemented Active Directory, we provided feedback to Zerto regarding the challenges of recovering AD from the on-premises environment to the disaster recovery site. Unlike other virtual machines, AD recovery presents unique difficulties due to its active-active nature. It's unclear whether these challenges stem from Zerto itself or limitations within Microsoft Active Directory. However, in our experience using Zerto for AD recovery compared to other technologies, we faced data discrepancies that necessitated workarounds to bring AD online at the DR site. Certain applications we migrated from production relied on Active Directory authentication. To ensure successful application functionality at the DR site, a functional AD environment was a prerequisite to application migration. Therefore, our initial step involved copying and guaranteeing a running AD instance on the DR side before application recovery. However, upon attempting application authentication on the DR side, data inconsistencies prevented successful authentication. To address this, we created an isolated clone of the AD environment and conducted tests. Through trial and error, we were able to develop workarounds to resolve the issue. Notably, these challenges were specific to Active Directory; other VMs didn't exhibit similar problems.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"It is cost-effective and stable. It protects virtual machines, and there is a fast recovery time."
"The replication being log-based is awesome."
"The customer service and support are excellent."
"It provides real-time backup"
"Zerto is easy to use and user-friendly."
"Zerto has helped us reduce overall DR testing in our company. What used to take a month I can do in less than two days."
"Zerto's ability to test failovers with a record of how long it takes to fail the motor is beneficial, as it allows us to know the timing in the event we have to do it live."
"The main purpose of this tool is to allow failover between different data centers and different locations. When one site is unavailable, we can start the failover activity and perform the failover task. When a primary location is unavailable, or there is some hardware or logical issue at the primary location, it allows us to resolve the problem. We are able to start services at safe locations. We handle the disaster recovery process, and this is the main function for which we are using it all the time."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"Zerto's documentation is outdated. I'm finding it hard to find documents related to my questions. Their documentation is bad."
"It has a file restore feature, which we have tried to use. We have had some issues with that, because the drives are compressed in our main file system. It is a Windows-based file server. So, it compresses the shares and can't restore those by default."
"Zerto can improve the dashboard by making it even more simple. Right now, there's a lot on the dashboard, and it can be overwhelming. If you're an experienced user, then you'll find it easy to use, but if you're a beginner, it will take you some time."
"The full site recovery is not up to SRM standards."
"I want to have an OVF or some local deployment where I can deploy the ZVRA rather than having to push it from the console. Some of our smaller remote sites have relatively poor bandwidth, and they can't keep up with the constant deployment stream from our center console, meaning we have to find some creative hours to get around the bandwidth bottlenecks. If I could push out a small install file, install it locally, and then reach back to the console, that would be excellent."
"We had a situation where we had to relicense VMs once they were moved over. We later found out that that feature is built-in, but it's not easy to find. The way it's done is that you have to go to the target site to turn it on. If that were explained a little bit better up front, that would be helpful."
"They are doing a lot of great things, but I have heard that Zerto is expensive."
"You have to start with 25 VMs which is too much for SMB clients. It would be better if they had the option to start with 10."
 

Pricing and Cost Advice

Information not available
"Licensing is based on the number of VMs to replicate. The first thing should be to get the number of VMs to replicate based on your business needs."
"Its price can be better, but it is not bad. Most small-scale organizations can afford it, but they can come up with more customer-friendly packages."
"You need to figure out how many critical servers and applications you have in your environment so you will know how many Zerto licenses to buy."
"It's very reasonably priced. It's a little more than $3,000 annually. That works out to about $20 per server per month."
"It's expensive, for sure, but for us, it comes down to the fact that we do not replicate our entire environment using Zerto. We replicate the mission-critical servers and services, so the yearly cost of Zerto is heavily outweighed by the potential cost of an outage."
"I would like to see different service levels. They're good, but it still takes a lot of our budget in ops."
"When we purchased Zerto, we felt it was worth the cost as it would protect us from any potential problems and give us peace of mind knowing that any critical items could be recovered quickly."
"Zerto is a little bit on the higher side in terms of pricing. It would be better if they had a pay-as-you-go package."
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
22%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
I would rate the pricing, setup cost, and licensing around a seven on a scale of one to ten. The pricing model could be more flexible to accommodate startup companies with lower budgets.
 

Comparisons

No data available
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Zerto Virtual Replication
 

Learn More

 

Overview

 

Sample Customers

Lion
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup. Updated: December 2024.
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