- Reporting!
- The user interface can be highly customized but the out of box, is really straightforward and easy for the learner to navigate to what they need to do. Its simple and clean. Admittedly I'm okay with an extra click for a user if the path is clearly marked and in CSOD it is.
- The analytics are very easy to use - it produces the data quickly and easily, and can be downloaded and scheduled. Whether it is a report on who has completed a course, or an entire manager's direct and indirect hierarchy against a single class or a list of courses. Super easy and flexible.
Principle Consultant at Granger Warburton Consulting
I like the reporting, user interface and analytics.
What is most valuable?
How has it helped my organization?
The organizations that we've helped implement CSOD are able to gain greater insight into the training completions of their organization through the LMS, track performance via the performance management module, gain insight into succession planning, attract and onboard the best talent through the ATS and Onboarding modules. However, its the streamlining of these processes going into the system that is the biggest advantage to the client.
What needs improvement?
The reporting for certifications is tough – the clients I’ve worked with want to be able to report on Learner progress against the individual learning objects that roll up into each certification section but it’s unavailable. You can report on the learner’s completion status but not on the status of the items themselves, i.e: Learner Jane has been assigned certification Y. She has completed these 3 learning objects of the 5 in the certification. I worked with a client last year that was building out 400+cert paths and they had to order a custom/back end report from CSOD to even get a listing of what LOs roll up into each cert.
The certifications themselves are great in terms of they allow ease of assignment – manual or dynamic – and the ability to renew/recert is easy too. But I’ve found build out isn’t always super intuitive for clients moving from other systems. It’s easy once you have the hang of it. I am told that certs has been a functional area CSOD is looking to improve upon soon so hoping an upcoming release will enhance the cert ability.
For how long have I used the solution?
5 years
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Cornerstone Learning
November 2024
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What do I think about the stability of the solution?
no
What do I think about the scalability of the solution?
No.
How are customer service and support?
6 out of 10
Which solution did I use previously and why did I switch?
What about the implementation team?
It all depends on the client's readiness - CSOD does not do a great job in prepping the client for the initial set up - they sign the contract and then throw some docs at them and wait. Can be overwhelming for the client org....which is where we come in!
What other advice do I have?
Do your due diligence before you sign a contract! Be prepared with your current state processes mapped, have your requirements clearly documented, create use cases where appropriate to illustrate the desired functionality, understand the data model dependencies on your HRIS and how that impacts desired functionality. And, be ready to dedicate the time and resources.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Consultant at a recruiting/HR firm with 11-50 employees
Useful reporting, reliable and scalable
Pros and Cons
- "The most valuable features of Cornerstone Learning are how extensive the configurable the solution is."
- "The recruitment module needs to be improved in Cornerstone Learning."
How has it helped my organization?
Cornerstone Learning has helped our company by enabling us to use reporting and learning.
What is most valuable?
The most valuable features of Cornerstone Learning are how extensive the configurable the solution is.
What needs improvement?
The recruitment module needs to be improved in Cornerstone Learning.
In the next release of Cornerstone Learning, they can improve the inconsistencies.
For how long have I used the solution?
I have been using Cornerstone Learning for approximately six years.
What do I think about the stability of the solution?
Cornerstone Learning is a stable solution.
What do I think about the scalability of the solution?
The scalability of Cornerstone Learning is good.
We have approximately 60,000 people using this solution.
Cornerstone Learning is being used intensively and we don't expect it to increase.
How are customer service and support?
I rate the technical support from Cornerstone Learning a three out of five.
Which solution did I use previously and why did I switch?
We were using other similar solutions previously but we switched because we wanted to stop using many solutions to one.
How was the initial setup?
The initial setup of Cornerstone Learning is complex. The process took approximately six months.
I rate the initial setup difficulty level of Cornerstone Learning a four out of five.
What about the implementation team?
We used the vendor for the implementation of the solution.
What was our ROI?
I rate the ROI of Cornerstone Learning a four out of five.
What's my experience with pricing, setup cost, and licensing?
I rate the price of Cornerstone Learning a four out of five.
There are not any additional costs other than the standard licensing fees.
Which other solutions did I evaluate?
I evaluated other solutions before choosing Cornerstone Learning.
What other advice do I have?
My advice to others would be for them to create user stories.
I rate Cornerstone Learning an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cornerstone Learning
November 2024
Learn what your peers think about Cornerstone Learning. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Sr. Manager, HR Systems at a hospitality company with 1,001-5,000 employees
Constantly refining, defining, and embedding a lot of new technology into it
Pros and Cons
- "Stability and scalability are good. They have four releases every year of which learning is a big portion of that. They're constantly refining and defining and they're embedding a lot of new technology into it all the time."
- "Could use more robust reporting or more flexibility and scalability around the reporting side."
What is our primary use case?
We deploy learning to a mostly corporate environment and external providers. We have 1,500 users. I'm the senior manager of HR systems.
What needs improvement?
I would like more robust reporting or more flexibility and scalability around the reporting side. Certainly the way it manages SCORM packages could be improved and that could be because there's so many providers or vendors that provide learning content. I think there needs to be more collaboration between those developers and how Cornerstone utilizes them because our main problem is managing how those packages work within the tool from an employees' perspective and user perspective.
For how long have I used the solution?
We have been using this solution for nine years.
What do I think about the scalability of the solution?
Stability and scalability are good. They have four releases every year of which learning is a big portion of that. They're constantly refining and defining and they're embedding a lot of new technology into it all the time.
What other advice do I have?
As an end user, I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Consultant at a energy/utilities company with 10,001+ employees
Fantastic reporting, highly automated and customizable, excellent user experience, and value for money
Pros and Cons
- "The reporting feature is fantastic, and I also like the dynamic learning assignment feature. It is interactive and user-friendly. It is also highly stable, automated, and customizable."
- "Its dashboard and analytics must be improved. Currently, we get the data, but we don't get anything from the insightfulness perspective. Analytics is where it requires a lot of work. We definitely expect some good dashboard features, which are currently lacking in this solution. From a technical perspective, they need to open access to all HTML tags. It currently doesn't support many HTML tags, which makes it challenging to create HTML pages."
What is our primary use case?
We are using this solution for employee learning.
What is most valuable?
The reporting feature is fantastic, and I also like the dynamic learning assignment feature.
It is interactive and user-friendly. It is also highly stable, automated, and customizable.
What needs improvement?
Its dashboard and analytics must be improved. Currently, we get the data, but we don't get anything from the insightfulness perspective. Analytics is where it requires a lot of work. We definitely expect some good dashboard features, which are currently lacking in this solution.
From a technical perspective, they need to open access to all HTML tags. It currently doesn't support many HTML tags, which makes it challenging to create HTML pages.
For how long have I used the solution?
I have been using this solution for about eight years.
What do I think about the stability of the solution?
It is highly stable.
What do I think about the scalability of the solution?
In terms of usage, we have approximately 18,000 users. We always focus on improvising. Of course, we cannot guarantee the increase in the number of users, but for the headcount we have, we definitely plan to increase its usage. This is where the areas of improvement come into the picture.
How are customer service and technical support?
We have the in-house capability to manage this solution, and we also have access to their technical support. Their technical support is very good. They provide real-time support.
How was the initial setup?
It is a little bit complex because we have to do the SSO integration, but after the setup is done, the processes are very easy.
What about the implementation team?
We have the in-house capability to do the integration. We didn't need an external vendor.
What's my experience with pricing, setup cost, and licensing?
Quality always comes at a cost. I would not rate it as expensive. It provides value for money.
What other advice do I have?
If you are looking for a highly automated and highly customizable solution that is excellent in user experience, this is the solution to go for. You are definitely on the right path in getting this product. You should ensure that it meets the overall learning objectives for your learners.
I would rate Cornerstone Learning an eight out of ten because I see a lot of improvement areas.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate at a tech services company with 10,001+ employees
Clients can create external pages and then integrate them within the product.
What is most valuable?
Features such as the auto waitlist, prescriptive rules and team approvals are the most valuable in this product.
How has it helped my organization?
It allows the clients to do their customization within and outside of this product. For example, they can create external pages and can integrate them with Saba.
What needs improvement?
They can make it more simple in terms of UI. The UI is complex in regards to the navigation and functionality.
For how long have I used the solution?
I have used this solution, i.e., the Saba Enterprise and Saba Cloud, for more than five years.
What was my experience with deployment of the solution?
We did not face any issues while deploying the product nor did we encounter any stability issues either.
However, we may have faced some issues while dealing with enhancements.
How are customer service and technical support?
- For the Saba Enterprise editions - Technical support is average.
- For the Saba Cloud platform - Technical support is good.
Which solution did I use previously and why did I switch?
I have been working with Saba from the beginning of my career and I am still continuing to do so.
How was the initial setup?
It was quite simple and straightforward.
What about the implementation team?
It should be a mutual co-operation between the vendor and in-house teams in order to implement the product. No single team, i.e., neither the in-house nor the vendor team, can individually implement this product.
What other advice do I have?
I would advise others to compare with other LMS products before they stick to any particular one.
They should consider other factors such as their user count, usability, budget, risk management, disaster management, the various types of functionalities that they are looking for and so on.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Trainer at a paper AND forest products with 1,001-5,000 employees
We use the analytics feature to track training. It could have more features and ways to deliver training.
What is most valuable?
The feature most valuable to me is the ability to track training through the analytics feature. Other features that benefit me in my role are the proxy enrollment function and the materials function. The analytics feature could be better: I have had instances of incorrect reporting in the past. Proxy enrollment allows me to assign training to an entire department. The materials function is useful to me because there are multiple ways that I can add content to a learning object.
How has it helped my organization?
An example of how Cornerstone OnDemand’s learning module has improved the way my organization functions is that we can now better respond to audit requests regarding training. Previously, audit requests for proof of training were difficult to fulfill because training records were added to a database on a monthly basis. Now training can be recorded in real time and, as a result, our records are more up-to-date.
What needs improvement?
This product could have more features and ways to deliver training. Some of the learning objects, such as the external training form, are very rigid in how you can interact with them.
For how long have I used the solution?
My organization has used Cornerstone OnDemand for almost two years now.
What do I think about the stability of the solution?
So far, we have had no issues with stability.
What do I think about the scalability of the solution?
So far, we have had no issues with scalability.
How are customer service and technical support?
The technical support for Cornerstone OnDemand’s learning module is good enough. Problems get solved in a timely manner, although their representatives could use more soft skills.
Which solution did I use previously and why did I switch?
My organization previously used a different solution. We switched because our corporate headquarters said that we were going to switch.
What about the implementation team?
The setup appeared fairly complex. We spent many hours with our IT department before Cornerstone was ready to use; but I do not know whether the complexity was due to my own organization Cornerstone OnDemand. One of the complexities was that we had trouble getting a sign-in page for non-SSO users. Other than that, I was not involved in much of the setup process.
What's my experience with pricing, setup cost, and licensing?
I have no advice regarding pricing and licensing. I was not involved in that process.
What other advice do I have?
Be very thorough and get a consultant to come in and train you on how to use Cornerstone OnDemand. Be ready to dedicate at least one person to this project.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cornerstone Senior Consultant: LMS Implementation at a recruiting/HR firm with 51-200 employees
The Custom Reporting Tool allows end users to produce reports or update existing ones.
What is most valuable?
Cornerstone is a truly unified talent management solution. All of the features of Cornerstone equally provides me value:
- Social collaboration
- Performance
- Succession
- Compensation
- Recruitment
- Onboarding
- Learning
The best feature for me is the Custom Reporting Tool available to the user. This is an extremely powerful tool and in my opinion is the true power behind the platform. Clients are not held hostage by providers to produce and or update existing reports.
How has it helped my organization?
When I started with my company, we used very limited functionality of the platform. Four years on, we have evolved as Cornerstone has released exciting functionalities, which allowed us to move away from the more-conventional 360-degree performance reviews to that of a more social feedback and badge-based review between manager and employee, bringing in the coaching element.
What needs improvement?
In terms of functionality, no areas for improvement come to mind. However, there is more room for improvement in the area of user interface redesign.
For how long have I used the solution?
I have been using the product for four years now.
What do I think about the stability of the solution?
I have not encountered any stability issues to date.
What do I think about the scalability of the solution?
I have not encountered any scalability issues. Cornerstone can accommodate user growth and content increases with ease. Since it is a SaaS platform, it can add additional server space to its swimlanes with no interruption to existing services and clients.
How are customer service and technical support?
Technical support is 10/10; the support and feedback is provided with expertise and speed.
All Cornerstone support staff and implementation consultants must be certified every two years; this means being upskilled and trained at all times of new and existing functionality.
Which solution did I use previously and why did I switch?
I used SABA before at my previous employer. I implemented across 150 dealerships and was responsible for the system administration and support of these 150 dealerships.
What about the implementation team?
As the implementation partner, we have streamlined our implementation methodology to allow for either long and complexed implementations, or help the client with smart and easy implementations to help them to meet their go-to-market initiatives.
What's my experience with pricing, setup cost, and licensing?
Be very clear about the vendor, and their pricing and licensing model. If something seems too good to be true, or cheap, it normally is. Cheaper is not always better.
Which other solutions did I evaluate?
Before choosing this product, we did not evaluate other options; it was a clear choice for us as a company.
What other advice do I have?
- Stick to the implementation methodology of the vendor.
- Be present when scoping workshops are conducted. Provide as much information as possible to the implementation consultant.
- Bring your existing processes to the workshop, and be open to change.
- If you are not ready to change your existing processes, you are not ready to automate and to move to a world-class platform such as Cornerstone OnDemand.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company is the sole reseller and implementation partner of Cornerstone OnDemand for Africa and Southern Africa.
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Updated: November 2024
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- Feedback on SumTotal Talent.
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Hands on training is key for a successful implementation of Cornerstone OnDemand. As implementation partners, we have combined the online training from Cornerstone and created our very own flavor and style for classroom training.
This helps during implementation as most clients are starting the journey on a LMS. We use real life examples that the client provides, as training exercises, during the training session. By the end of the session, we have trained the administrators and have covered elements such as the configuration element with the administrators.