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PeerSpot user
Cornerstone Senior Consultant: LMS Implementation at a recruiting/HR firm with 51-200 employees
Vendor
The Custom Reporting Tool allows end users to produce reports or update existing ones.

What is most valuable?

Cornerstone is a truly unified talent management solution. All of the features of Cornerstone equally provides me value:

  • Social collaboration
  • Performance
  • Succession
  • Compensation
  • Recruitment
  • Onboarding
  • Learning

The best feature for me is the Custom Reporting Tool available to the user. This is an extremely powerful tool and in my opinion is the true power behind the platform. Clients are not held hostage by providers to produce and or update existing reports.

How has it helped my organization?

When I started with my company, we used very limited functionality of the platform. Four years on, we have evolved as Cornerstone has released exciting functionalities, which allowed us to move away from the more-conventional 360-degree performance reviews to that of a more social feedback and badge-based review between manager and employee, bringing in the coaching element.

What needs improvement?

In terms of functionality, no areas for improvement come to mind. However, there is more room for improvement in the area of user interface redesign.

For how long have I used the solution?

I have been using the product for four years now.

Buyer's Guide
Cornerstone Learning
December 2024
Learn what your peers think about Cornerstone Learning. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

I have not encountered any stability issues to date.

What do I think about the scalability of the solution?

I have not encountered any scalability issues. Cornerstone can accommodate user growth and content increases with ease. Since it is a SaaS platform, it can add additional server space to its swimlanes with no interruption to existing services and clients.

How are customer service and support?

Technical support is 10/10; the support and feedback is provided with expertise and speed.

All Cornerstone support staff and implementation consultants must be certified every two years; this means being upskilled and trained at all times of new and existing functionality.

Which solution did I use previously and why did I switch?

I used SABA before at my previous employer. I implemented across 150 dealerships and was responsible for the system administration and support of these 150 dealerships.

What about the implementation team?

As the implementation partner, we have streamlined our implementation methodology to allow for either long and complexed implementations, or help the client with smart and easy implementations to help them to meet their go-to-market initiatives.

What's my experience with pricing, setup cost, and licensing?

Be very clear about the vendor, and their pricing and licensing model. If something seems too good to be true, or cheap, it normally is. Cheaper is not always better.

Which other solutions did I evaluate?

Before choosing this product, we did not evaluate other options; it was a clear choice for us as a company.

What other advice do I have?

  • Stick to the implementation methodology of the vendor.
  • Be present when scoping workshops are conducted. Provide as much information as possible to the implementation consultant.
  • Bring your existing processes to the workshop, and be open to change.
  • If you are not ready to change your existing processes, you are not ready to automate and to move to a world-class platform such as Cornerstone OnDemand.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company is the sole reseller and implementation partner of Cornerstone OnDemand for Africa and Southern Africa.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at PeerSpot
Real User

Thanks Danie, What would your suggestions be for an improved UI?

Chief Executive Officer at WATCH&ACT
Real User
Review of MetaDefender Email Security

What is our primary use case?

.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cornerstone Learning
December 2024
Learn what your peers think about Cornerstone Learning. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
PeerSpot user
Director - Senior HCM Consultant at Apprendo Ltd
Vendor
Great products when implemented and configured properly

Valuable Features:

Administration side is very user friendly and with lots of online help available

Room for Improvement:

UI/UX can be improved, although CSoD is very responsive to customer's feedback and does implement many new features suggested by customers

Use of Solution:

2 Years

Stability Issues:

This is probably the most stable solution I have worked with, very few down-times or unexpected behaviours

Initial Setup:

The most challenging part of the implementation is understanding the customer requirements/objectives, if those are clearly elaborated and documented, implementation can be seamless and straightforward

Other Advice:

Best in class solution with frequent updates/new releases

The quarterly release schedule is good in a way as it provides frequent new features and improvements, but it can be challenging to keep up with all those updates.

My main recommendation would be to make sure to do lots of testing before making anything live to ensure it's configured and works as expected.

Also, functional testing and UAT should be carried out on each new feature released which is implemented. If you required any further recommendations on testing please feel free to get in touch.

Disclosure: My company has a business relationship with this vendor other than being a customer: I provide independent consulting services on Cornerstone onDemand and Saba People Cloud solutions via my own business and sometimes via vendor's partners. I have worked for both Saba and Cornestone onDemand direclty in the past.
PeerSpot user
reviewer1096773 - PeerSpot reviewer
Senior IT Consultant at a tech services company with 201-500 employees
Consultant
Agile solution with rapid implementation and built-in processes
Pros and Cons
  • "What I like the most about Cornerstone is that it is agile. It has good built-in processes and the implementation is rapid."
  • "In the next release, I would like to see a Hybrid architecture and to be able to customize the look and feel."

What is our primary use case?

I manage projects as a senior consultant. I used to be a CEO for a large corporation.

We are managing the design, all of the activities and the budget, and everything that goes on with the project.

For the government, I am currently implementing the Cornerstone Learning Management system. Specifically, in this government office, they give service to low-income populations and people with disabilities, and they need to know that their employees who sit on the professional committees and who are judging the cases are current with their knowledge.

First, they manage expiry dates of certain courses that have to be renewed. They manage points granted to employees who participate in courses, and they also have online courses available for their employees who can pass by taking a test. This is something that they can complete on their own time.

What is most valuable?

What I like the most about Cornerstone is that it is agile. It has good built-in processes and the implementation is rapid.

This is a cost-effective solution.

What needs improvement?

This solution needs to be less simplified.

It has a different look and feel, and the clients need to have it look like the other applications. You should be able to go in and change the look and feel of the system. 

Also, Cornerstone does not have a hybrid architecture. It is only on the cloud and our clients cannot have their data on the cloud. They need a hybrid where the data is inside and the application is on the outside.

In the next release, I would like to see a Hybrid architecture and to be able to customize the look and feel.

For how long have I used the solution?

I have been familiar with the solution for a while now, but I am not using it. I am managing the project and of the implementation of it.

What do I think about the stability of the solution?

This solution is completely stable. Whatever they say works, just works. There have been no issues.

What do I think about the scalability of the solution?

This solution is scalable. You only have to purchase more licenses.

We have four thousand users, who are government workers.

We have one full-time person who is doing the maintenance. For the first six months, we had two people providing on-the-job training.

How are customer service and technical support?

I haven't needed to contact technical support because we have the implementor who knows the system very well.

Which solution did I use previously and why did I switch?

Previously we did not use another solution, this is the first time that we have worked with LMS.

How was the initial setup?

The initial setup is straightforward.

It took three months to deploy.

What about the implementation team?

We used a professional implementor for the system.

Which other solutions did I evaluate?

We did not evaluate other solutions. They came to me only after I chose this solution.

What other advice do I have?

It's a cloud application so it's always current.

We have integrated it with SAP HR, and it works well.

Our customers are not all that familiar with the product. They have only just gone into production and started using it. Once they have worked with it some more, they might find that it needs some modifications.

I would recommend this solution.

I would rate this product and eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
it_user643644 - PeerSpot reviewer
Learning Technology Experiences Enabler / DevOps Noob - enthusiast at a tech services company with 10,001+ employees
Consultant
Provided the ability to build cross-functional teams. The mobile app needs improving.

What is most valuable?

  • I value the mobility: Anytime and anywhere
  • Ubiquity of technology: Accessible via browser, tablet, or smartphone

How has it helped my organization?

It has provided the ability to build cross-functional teams. It enables collaboration across a globally dispersed organization.

What needs improvement?

The mobile app needs improving. The product roadmap indicates that the improvements being released this year will put the mobile app and browser version at the same level.

For how long have I used the solution?

I have used the product for two years personally, and for four years in my current organization.

What do I think about the stability of the solution?

The platform itself is very stable and secure. Just like with anything cloud, however, you are always going to encounter issues that are not common and resolved within minutes.

What do I think about the scalability of the solution?

No issues with scalability were encountered. One of the platform benefits is the ease of scalability.

How are customer service and technical support?

I would give technical support a rating of 7/10.

Which solution did I use previously and why did I switch?

At our current organization, this has been the platform of choice.

How was the initial setup?

I was not involved in the initial setup.

What's my experience with pricing, setup cost, and licensing?

Ask the vendor to arrange to engage you with customers who are the same size and see how they implemented the solution. Ask them what challenges they encountered. Find out what licensing options were considered and reflecting on their initial decision, if they would change anything now.

Which other solutions did I evaluate?

As mentioned, I was not involved in the initial setup

What other advice do I have?

Do your own research, speak to current customers, get access to the platform and test it for the months. Test everything: ILT, VLT, Web, Video, Mobile, Communities, etc.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cornerstone Learning Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Cornerstone Learning Report and get advice and tips from experienced pros sharing their opinions.