Organizations use Qualtrics XM Platform to gather customer feedback, assess content, and manage engagement. Features include drag-and-drop surveys, AI-driven text analysis, and real-time dashboards. Users seek better Salesforce integration and graphical tools. Concerns include feature limitations, survey data migration, participant management, and improved data visualization.
We need to pay a yearly licensing fee for Qualtrics Customer XM, which is expensive.
The solution is fairly expensive, but it would be money well spent.
We need to pay a yearly licensing fee for Qualtrics Customer XM, which is expensive.
The solution is fairly expensive, but it would be money well spent.