Delinea Privileged Access Service Reviews

We primarily use this solution to utilize local IDs and fix up specific endpoints. In addition, we use the solution to identify the people using our service accounts and how they use them. 

The most valuable feature is the author's discovery of assets because it helps keep track of inventory. Currently, our inventory is managed manually, so the author discovery feature is beneficial.

There needs to be a notification when a password is near expiration because we have experienced multiple lockouts due to expired passwords.

We purchased the most recent version of Delinea Privileged Access Service recently and began using it in 2022. It is deployed on-premises.

It is a stable solution.

We believe the solution is scalable to an extent. However, its scalability depends on the server size.

We have had no problems with the support team. They get back to us within the agreed timeframe.

We had challenges during setup because it was deployed on-premises, and our system needed to adjust to the compatibility. Additionally, we were not expecting the storage to take up a lot of space at the onset, but we have made the necessary adjustments.

We implemented the tool through our vendor and in-house engineers.

I rate this solution an eight out of ten. My advice to others who are looking to start using this tool is to select the cloud version.

This product is primarily used for Privileged Access Management and Identity Access Management. You can manage all of your service accounts through Delinea. For example, if you start services on Windows, you can manage that using this solution.

It provides remote logins whereby everyone can log in safely while remote, so it's a work-from-home solution as well.

The most valuable feature is auditing. That's a big plus.

The Privileged Credential Management feature is a password vault and they integrate with a lot of other vendors.

The integration with other vendors is another big plus.

The reporting is excellent.

Although the interface is intuitive, it could be a little more user-friendly.

I have been working with Delinea Privileged Access Service for five years.

The stability and performance are excellent.

As an example, if you run into problems with authentication then you can just create a new connector. That said, it's very stable. You can theoretically leave it to run on it's own for months but that's obviously not the idea because you need to check if there are any breaches or any other issues in your environment.

This product is easy to scale. Once you've set it up and everything is installed correctly, you can just plug in new systems and new environments. It can scale to thousands of servers quite easily.

Delinea is suitable for any size of company, from small to large.

Their technical support is very good. If you run into problems with the deployment, for example, then they will help you with that.

I have experience with a few privileged access service solutions. One of them is CyberArk, although I haven't worked with it enough to say whether it's good or bad.

The main reason we chose Delinea is the ease of implementation. Initially, it's a lot of hard work, but then it's easy to work with and maintain. Once it's running, you can hand it over to someone whose job it is just to check the environment. They don't need to monitor the systems to ensure that Delinea is running properly.

As a security solution that accesses Active Directory, it's a complicated implementation process. For instance, this isn't something that you can do in five minutes. You have to do your homework and plan everything. However, if you plan everything well, then there aren't any major issues.

To get the system up and running, it's less than a week. You can download and install the software in five hours, but then comes the customization and configuring of the portal. Everything has to be done correctly. I'd say that after two days, you can start playing with everything.

For the most part, our deployment was done internally. With some of our issues, we had used the vendor. They provide manuals and the support is excellent, but most of the stuff, you can do yourself.

There is also a little bit of maintenance that you have to do. It is a cloud-based system but there are still underlying software applications installed in your servers that you have to maintain to make sure are working properly.

I am the only person that works on it in the company.

The price of this solution has come down quite a bit. Now that they have merged with Thycotic, the Thycotic Secret Server also comes included in the package.

The product comes at a very good price and it's quite competitive, although you need to buy add-ons for certain things. 

Being in Africa, the cost is always an issue for our customers. This is one of the reasons that we recommend Delinea to them.

I am not quite on the most recent version. However, I am busy upgrading so I soon will be.

It is difficult for me to think about what new features I would like to see because usually when we think of something that's missing, they assist us in getting it fixed.

There are a lot of features. For example, they have an API available, although I don't understand very much about it.

My advice for anybody who is looking to implement this product is to, first of all, check if it's a correct fit for you. Then, do your planning. Plan for all of the contingencies and then it should be fine. But again, if you run into problems, support is there to help you.

I would rate this solution a ten out of ten.

One of our customers uses this solution in conjuction with Idaptive. They use it on-premises and in the cloud for Privileged Access Management, Identity Management and especially for the powerful audit functionalities.

There is more control over shared administrative accounts. Accountability is a big part of compliance requirements and the attestation reports are very useful when preparing for external audits.

Being able to access servers, web applications, network devices, etc. securely from anywhere, with MFA. Workflows can be added for extra security. There are powerful auditing & reporting features available, and Privileged Account Management is made easy. And they have excellent support.

The product does provide alerting, but it might be useful if the process of setting up the alerts can be simplified.

However, they provide a feedback platform where users can request new features for future releases. We have requested a feature update and it will be included at some point.

We have been using Centrify Zero Trust Privilege for two years now.

It's a very stable solution. You have to ensure High Availability through multiple connectors.

During the initial setup, you have to do a lot of planning because it's your security product. But you can scale up to thousands of servers; thousands of users. This solution is ideal for small, medium and large businesses. And it is scalable. You can start with a few users, and the benefit is huge. This product is for companies of all sizes.

The technical support is excellent.

No.

The initial setup is a bit complex, but once the infrastructure is there and all the components have been installed, it's easy and straightforward to maintain. All the components have logging capabilities so it's easy to identify issues. The duration of the deployment depends on the customer, since downtime might be required for reboots. Some firewall changes are required.

Inhouse implementation, with Centrify support to assist

N/A

Setup takes a while but - as with any new installation - planning is very important. After the initial setup has been completed, it is easy to scale out

Cost might be a deciding factor. However, it integrates with a multitude of other vendors and all of the capabilities have to be taken into account. It provides more than just Privileged Access Management.

CyberArk. However, since the products have different features, it depends on the use case. In our case, Centrify gave the customer more benefits, since they already had other solutions in place as well.

Planning is very important. However, if you encounter any issues, support is excellent and always assist in a timely fashion.