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Delinea Privileged Access Service vs IBM Security Secret Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Delinea Privileged Access Service offers good support but faces criticisms for slow email responses and room for improvement.
No sentiment score available
User experiences with IBM Security Secret Server's customer service vary, with mixed reviews on responsiveness and support quality.
 

Room For Improvement

Sentiment score
5.0
Delinea should improve alert setup, third-party integrations, user interface, documentation, pricing, support, and add password notifications and comprehensive reporting.
Sentiment score
6.0
IBM Security Secret Server needs improved GUI, simpler configurations, better support, and more seamless, intuitive out-of-the-box functionalities.
 

Scalability Issues

Sentiment score
7.2
Delinea Privileged Access Service is versatile and adaptable, though scalability may vary with server resources and extensive user expansions.
Sentiment score
8.5
IBM Security Secret Server is highly rated for its scalability, smoothly accommodating growth, particularly praised by small to medium-sized enterprises.
 

Setup Cost

No sentiment score available
Delinea Privileged Access Service offers competitive device-based pricing, moderate cost, and suits mid-sized companies post-Thycotic merger.
No sentiment score available
IBM Security Secret Server licensing costs are estimated at $35,000-$40,000, seen as fair but could improve, rated 7/10.
 

Stability Issues

Sentiment score
9.3
Delinea Privileged Access Service is praised for its stable performance, high availability, and ability to resolve authentication issues.
No sentiment score available
IBM Security Secret Server is stable, with maintenance needed during updates; users rate its stability eight out of ten.
 

Valuable Features

Sentiment score
8.3
Delinea Privileged Access Service enhances security with MFA, flexible integrations, auditing, asset discovery, and automated session recording features.
Sentiment score
8.9
IBM Security Secret Server centralizes credential management, offers session recording, and features user-based pricing with high availability and support.
 

Categories and Ranking

Delinea Privileged Access S...
Ranking in Privileged Access Management (PAM)
12th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
Enterprise Password Managers (13th)
IBM Security Secret Server
Ranking in Privileged Access Management (PAM)
16th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Privileged Access Management (PAM) category, the mindshare of Delinea Privileged Access Service is 3.0%, up from 2.6% compared to the previous year. The mindshare of IBM Security Secret Server is 1.4%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

Siva Jp - PeerSpot reviewer
Very cost-effective and provides secure access to environments
It is difficult to integrate the product with other IT systems. We must contact professional service support. We do not have any control over it since it is a SaaS solution. We must go through Delinea’s PS team for all the integrations. We provide the requirements, the thought process, and the ideology of the workflow. However, it can be executed only by the PS team because we don't have any control or access to the application. As a SaaS consumer, I cannot do any custom scripting into the application. The PS team does all the customizations we require. The solution must improve the technical support.
AsifIqbal - PeerSpot reviewer
Easy to set up and manage and has good scalability and stability, but its technical support team needs to be more aggressive in solving issues
What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website. In the next version of IBM Security Secret Server, I want to see more lightweight recording, architecture, or infrastructure requirements. Currently, it's heavy, so I want it reduced to make adapting IBM Security Secret Server much more effortless.
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Use our free recommendation engine to learn which Privileged Access Management (PAM) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
10%
University
7%
Computer Software Company
17%
Financial Services Firm
11%
Healthcare Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about Delinea Privileged Access Service?
The solution provides secure access to environments.
What is your experience regarding pricing and costs for Delinea Privileged Access Service?
The pricing is moderate. The product is not expensive compared to CyberArk.
What do you like most about IBM Security Secret Server?
Stability-wise, I think it is a very good solution.
What needs improvement with IBM Security Secret Server?
The nonclustered index is working in an area with a problem that needs improvement. In some cases, when they create some index in the tool, you may face some problems with the parallelism and some ...
What is your primary use case for IBM Security Secret Server?
I use the tool for dynamic services, integration services, and reporting services. I have years of working experience with the tool. I am a DBA and a support administrator for SQL Server, and also ...
 

Also Known As

Centrify Privileged Access Service, Centrify Zero Trust Privilege Services, Centrify Zero Trust Privilege, Centrify Infrastructure Services, Centrify Server Suite, Centrify Privilege Service
IBM Secret Server, Secret Server, IBM Security Privileged Identity Manager
 

Learn More

Video not available
 

Overview

 

Sample Customers

Boeing, Citi, Credit Suissw, Delta, Duke Energy, FDIC, GE Capital, Harvard University, Johnson & Johnson, Major League Baseball, Michelin, Microsoft
Information Not Available
Find out what your peers are saying about Delinea Privileged Access Service vs. IBM Security Secret Server and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.