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CyberArk Privileged Access Manager vs Delinea Privileged Access Service comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
2nd
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
217
Ranking in other categories
User Activity Monitoring (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
Delinea Privileged Access S...
Ranking in Enterprise Password Managers
14th
Ranking in Privileged Access Management (PAM)
14th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Privileged Access Manager is 19.4%, down from 23.3% compared to the previous year. The mindshare of Delinea Privileged Access Service is 3.1%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

Lasantha Wijesinghe - PeerSpot reviewer
We have visibility and control through real-time user behavior analytics
It took us some time to realize its benefits because there was a learning curve for us. It took us about a year to get our heads around this product and start effectively using it. It is a journey. It takes at least five years for any company to make this product very useful and reach maturity. It is not only the product's fault. The company needs to have a vision, and the company culture needs to go with it. Senior leadership needs to support the vision. You need to have lots of ingredients for success. If everything is in place, you will see success after one year. In the first year, it is a struggle for everybody. My company was bought by a bigger company, and they were very new to privileged access management. Everybody was struggling. The advice I would give is to have a good vision for privileged access management. You need dedicated teams, senior management support, and proper company policies and standards before implementing the solution. Start building knowledge slowly and avoid jumping into the deep end without preparation. I would rate CyberArk Privileged Access Manager a nine out of ten.
Himanshu Pandey - PeerSpot reviewer
Enhancing security and efficiency through robust secret management
With the merging of Thycotic and Centrify into Delinea, it has combined strengths of both products into a single package. Thycotic was strong in certain areas and Centrify in others, and now Delinea integrates these features. I have experience with solutions like CyberArk, BeyondTrust, and Delinea. CyberArk, Delinea, and BeyondTrust are pushing onto cloud-based solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Thus far I can say technical support is excellent. We haven't had any issues or difficulties."
"The solution helps our developers access internal systems. It also helps us in Privilege Access Management."
"The product is an important security measure against credential theft. It ensures session isolation and password rotation including pushing passwords to the endpoints."
"The best feature of CyberArk Privileged Access Manager is its core function: automatically managing and securing credentials."
"We also use CyberArk’s Secrets Manager. Because AWS is the biggest area for us, we have accounts in AWS that are being rotated by CyberArk. We also have a manual process for the most sensitive of our AWS accounts, like root accounts. We've used Secrets Manager on those and that has resulted in a significant risk reduction, as well."
"CyberArk Privileged Access Manager has saved us 60% to 70% of our cost."
"CyberArk has helped us to identify, store, protect, and monitor the usage of privileged accounts."
"Customer support has been very helpful and responsive."
"The solution is flexible."
"The reporting is excellent."
"The privileged account management feature is what I like most."
"This is a cloud-based application, which makes it very easy to deploy."
"The solution provides secure access to environments."
"The most valuable feature is the author's discovery of assets."
"The most valuable feature of Delinea Privileged Access Service is we can use the server as a jump host. It is simple to manage the accounts on the system."
"Delinea has very good support."
 

Cons

"When I was a component owner for PAM's Privileged Threat Analytics (PTA) component, what I wanted was a clear mapping to the MITRE ATT&CK framework, a framework which has a comprehensive list of use cases. We reached out to the vendor and asked them how much coverage they have of the uses cases found on MITRE, which would have given us a better view of things while I was the product owner. Unfortunately they did not have the capability of mapping onto MITRE's framework at that time."
"To get it to a ten it should give other possibilities to select if you could follow the keystrokes. It should have a flexibility with things where people can use it a lot faster."
"In the next release, they could simplify the setup and I would like some tasks added like file sharing. When a client connects to CyberArk and wants to put a file on the server, they cannot."
"Transitioning from a traditional on-premises deployment to the privileged cloud has resulted in losing access to many logs and administrative tools typically available on the back end."
"There were a lot of manual steps in the initial setup which could have been automated. I read the 10.4 release that was sent out about a month or two ago, and I saw the steps required for upgrade have been reduced by about 90%. That was a big thing for me, but I still haven't seen that yet because we have not upgrade past 9.9.5."
"If there is an area that has room for improvement, it's probably working with their support and getting people on the phone. That is hard to do with most products in general, but that seems to be the difficult area. The product is fantastic, but sometimes we want somebody on the phone."
"Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions."
"It is complicated to deploy for Windows servers compared to other vendors."
"I would have been really happy if Delinea were evolving or innovating like CyberArk. Delinea needs to innovate more to match the changing needs of the market."
"Although the interface is intuitive, it could be a little more user-friendly."
"The integration with sync could be improved."
"The pricing and presence could be improved."
"With Delinea Privileged Access Service, when installing the identity connectors to configure with AD, the configuration was not happening properly."
"I would have been really happy if Delinea were evolving or innovating like CyberArk."
"There needs to be a notification when a password is near expiration."
"It is difficult to integrate the product with other IT systems."
 

Pricing and Cost Advice

"Network and security licenses are currently being managed by other outsource vendors, so they are facing some type of problems in the digital aspect."
"It can be an expensive product."
"Generally, I don't get involved in the licensing or the purchasing side of it, but I do know that the licenses are expensive."
"CyberArk Privileged Access Manager is more expensive than its competitors, such as BeyondTrust, Delinea, and ManageEngine PAM360."
"I'm aware that the organization had purchased licensing for almost all of CyberArk's solutions including licensing for PTA, EPM, and the Application Identity Manager. But when it comes to PSM, this is one of the components where there's an additional charge for any extra PSMs that you want to deploy. I believe that there's some rider where the vendor has a bit of leeway to, at times, charge a premium on whatever additional services you may require above the board."
"This solution is expensive."
"The pricing is slightly higher compared to other solutions, but it is reasonable because there are better security features."
"Previously, the pricing was very meager. They started publicizing and advertising the solution, growing CyberArk, as an organization. They also changed their pricing with that growth, e.g., the pricier the product, the more people who will purchase it."
"The price is cheap if I compare Delinea Privileged Access Service with other products."
"The product comes at a very good price and it's quite competitive, although you need to buy add-ons for certain things."
"The pricing is moderate."
"It is sad that people with a limited budget won't be able to afford it."
"In addition to the license fees, we have to pay for the server and admin fees."
"The price model is based on the number of devices and opposed to the number of users, and it is not very flexible."
"The price of Delinea Privileged Access Service is average compared to its competitors."
"The solution is priced too high, so I rate its pricing a nine out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
34%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
I focus more on the technical side, but I hear customers say that if CyberArk was more affordable, they might have acquired more licenses. Some clients consider alternative solutions due to pricing...
Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about Delinea Privileged Access Service?
The solution provides secure access to environments.
What is your experience regarding pricing and costs for Delinea Privileged Access Service?
The difference in license cost is minimal, with CyberArk being slightly costly due to its market-leading position. The difference is in the range of a few hundred dollars.
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
Centrify Privileged Access Service, Centrify Zero Trust Privilege Services, Centrify Zero Trust Privilege, Centrify Infrastructure Services, Centrify Server Suite, Centrify Privilege Service
 

Overview

 

Sample Customers

Rockwell Automation
Boeing, Citi, Credit Suissw, Delta, Duke Energy, FDIC, GE Capital, Harvard University, Johnson & Johnson, Major League Baseball, Michelin, Microsoft
Find out what your peers are saying about CyberArk Privileged Access Manager vs. Delinea Privileged Access Service and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.