Dista Field is a dynamic location-enabled field service management solution that helps organizations with mobile workforce to unleash the full potential of their field service operations by intelligent scheduling, route optimization, real-time tracking and more ensuring higher customer experience and improved efficiency.
Powered by Google Maps and built on the Google Cloud Platform, this field force management solution enhances job allocation, appointment setting, beat planning, proof of execution and service planning with smart insights powered by location intelligence and analytics.
Some of the best features of this solution are:-
1) Live agent tracking - Monitor your field agents in real time out in the field.
2) Intelligent routing - Plan your job schedule by considering all the variables that can impact travel, including turn-by-turn directions, predictive traffic and live traffic updates.
3) Automated Work Order Scheduling - Allocate jobs to your technicians based on multiple criteria or automatically get recommendations on the best available field-staff.
4) Attendance & Monitoring- Check for route deviation, false check-ins and navigation assistance with geo-fencing.
5) Instant Alerts - Give technicians, partners, and customers full visibility with real time updates and access to job status.
6) Service Delivery Optimization - Recreate operational zones on your admin dashboard with geo-tagged visit transactions, customer profiling, ticket management, visit planning, trip planning.
7) Territory Optimization - Recreate operational zones on your admin dashboard. Verify addresses and decide serviceable areas through geotagging.
8) Central Decision Dashboard - 360 degree real-time cockpit view of the entire operations with live tracking links. SOS for field agents to report vehicle breakdown or other emergencies.
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