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Information Security Manager at a financial services firm with 1,001-5,000 employees
Real User
Useful SSL uploading, highly reliable, and effective detection
Pros and Cons
  • "The most valuable features of F5 Advanced WAF are SSL uploading, signature, and anomaly detection. It is overall a high-quality solution."
  • "The solution could improve by having an independent capture module. It has a built feature that you can deploy the capture on your published website. However, it's not very user-friendly. When you compare this feature to Google Capture or other enterprise captures, they are very simple. It needs a good connection to the F5 Advanced WAF sandbox. When you implement this feature in the data center, you may suffer some complications with connecting to the F5 Advanced WAF sandbox. This should be improved in the future."

What is most valuable?

The most valuable features of F5 Advanced WAF are SSL uploading, signature, and anomaly detection. It is overall a high-quality solution.

What needs improvement?

The solution could improve by having an independent capture module. It has a built feature that you can deploy the capture on your published website. However, it's not very user-friendly. When you compare this feature to Google Capture or other enterprise captures, they are very simple. It needs a good connection to the F5 Advanced WAF sandbox. When you implement this feature in the data center, you may suffer some complications with connecting to the F5 Advanced WAF sandbox. This should be improved in the future.

For how long have I used the solution?

I have been using F5 Advanced WAF for approximately 10 years. This includes my experience when the solution was  formerly named Advanced Security Module(ASM).

What do I think about the stability of the solution?

F5 Advanced WAF is an extremely stable solution.

Buyer's Guide
F5 Advanced WAF
December 2024
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What do I think about the scalability of the solution?

I have found F5 Advanced WAF scalable.

How are customer service and support?

Technical support is handy and useful when you have your contract available. Once you lose it, you are all alone and there is a penalty to extend your subscription.

Which solution did I use previously and why did I switch?

I have used FortiWeb previously.

These products are not meant to be compared, because they are serving in different areas of expertise. When you are low on budget, it's better to use the FortiWeb. When you have a budget and want quality, it's most recommended to use the F5 Advanced WAF. We are talking about different classes of quality.

How was the initial setup?

When you are using the F5 Advanced WAF for any reason, you have to employ an expert. It's not the same as other solutions, such as FortiWeb, it is not easy to use. It's an advanced device, and you have to have an advanced person to operate it. This is the biggest problem that F5 Advanced WAF.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable when compared with other products, such as FortiWeb. I am very satisfied with the price.

What other advice do I have?

My advice to those wanting to implement F5 Advanced WAF is they will need to have an expert on any stage of operation. Then once they decide to use the F5 Advanced WAF they have to have very good expert advisors for choosing the product because there are a variety of license options, and you may spend more than what you need. 

In the implementation stage, you have to have experts. At least three experts for the implementation phase. When it comes to the operation, you can't have a temporary expert that comes and goes, you have to have the F5 Advanced WAF expert in your company. It's an advanced device. It's completely different from the FortiWeb and the other devices. It gives you lots of options but it's complicated to implement. You have to have an expert to support you.

I rate F5 Advanced WAF an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AhmedIsmael - PeerSpot reviewer
Network & Telecom Manager at a retailer with 1,001-5,000 employees
Real User
Combines LTM and ASM in one license
Pros and Cons
  • "F5 Advanced WAF secures our connectivity and combines both the main functions of WAF (balancing and web application security)."
  • "It's sometimes difficult to customize APIs with F5 Advanced WAF."

What is our primary use case?

I use F5 Advanced WAF to secure web applications and load balance for connectivity.

How has it helped my organization?

F5 Advanced WAF secures our connectivity and combines both the main functions of WAF (balancing and web application security).

What is most valuable?

F5 Advanced WAF's best feature is that it's a combination of LTM and ASM in one license.

What needs improvement?

It's sometimes difficult to customize APIs with F5 Advanced WAF, which could be made easier.

For how long have I used the solution?

I've been using F5 Advanced WAF for three-and-a-half years.

What do I think about the stability of the solution?

F5 Advanced WAF is stable.

Which solution did I use previously and why did I switch?

I previously used FortiWeb, but after comparison, I preferred F5.

How was the initial setup?

The initial setup was moderate, and I would rate my experience as four out of five. Deployment took a month because we had to put it in learning mode, customize policies, and get the security signature.

What about the implementation team?

We used a third-party team.

What's my experience with pricing, setup cost, and licensing?

A yearly license for F5 Advanced WAF is expensive. I would rate the pricing at two out of five.

What other advice do I have?

I would give F5 Advanced WAF a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
F5 Advanced WAF
December 2024
Learn what your peers think about F5 Advanced WAF. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,875 professionals have used our research since 2012.
Snr. Technical ADN Consulting Architect at ADN Consultants & Architects (PTY) Ltd
Real User
Top 20
The central point of all the applications being scrubbed and checked

What is our primary use case?

We use the solution to secure web applications running in the organization.

What is most valuable?

F5 is one of the best products. We use it for multiple segments within our organization and applications. It is a central point of all the applications being scrubbed and checked.

What needs improvement?

The customer service could be improved.

For how long have I used the solution?

I have been using F5 Advanced WAF for more than ten years.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a seven out of ten.

What do I think about the scalability of the solution?

The solution is scalable.

Our entire organization and clients use the solution.

How was the initial setup?

The initial setup is easy since I have used the technology for almost 20 years. Some applications require more attention depending on what you are doing and trying to achieve with the particular module. You need some assistance from the team in configuring the different components within the application through the web.

What was our ROI?

The solution is worth the money that you spend.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

Whatever you are looking for can be done on the platform. Some features may not be available with IO components. A few features give you the flexibility that no other product can.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: customer/partner
PeerSpot user
reviewer1774098 - PeerSpot reviewer
Head Of Information Security (CISO) at a financial services firm with 1,001-5,000 employees
Real User
Strong security solution with many valuable features though it could be more scalable
Pros and Cons
  • "There are a lot of good features."
  • "I would like for there to be a cloud-based solution, this would also help to improve scalability."

What is our primary use case?

We use this solution for web application protection. The solution offers layer seven protection of the applications and can be configured against attacks.

What is most valuable?

There are a lot of good features.

What needs improvement?

I would like for there to be a cloud-based solution, this would also help to improve scalability.

For how long have I used the solution?

I have been using this solution for about a year or so.

What do I think about the stability of the solution?

This solution is quite stable.

What do I think about the scalability of the solution?

Scalability is limited since it is an on-premise solution. You will have to size your box properly, based your throughput and capacity. Our company uses it to protect all traffic of out 5.5 thousand users and we have plans to expand the usage.

How are customer service and support?

Support was helpful when we reached out.

Which solution did I use previously and why did I switch?

We used Kona Defender and Akamai Web Application Firewall for about a year prior to using F5. The main reason that we switched was due to costs.

How was the initial setup?

The initial setup was rather complex taking a lot of time and information to be configured. We have two administrators for maintenance. 

What about the implementation team?

Our consultant was able to help us integrate the solution in a day or two.

What's my experience with pricing, setup cost, and licensing?

There is a perpetual license that comes with your hardware. There is also an additional fee for support.

What other advice do I have?

When you choose to go with F5, be sure to size your box properly so that the capacity is taken care of. From there, you will be able to easily configure the platform to provide you with a lot of value. Overall, I would rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Key account manager
Real User
Easy to use and configure, stable, and secure
Pros and Cons
  • "The most valuable feature is that it is secure."
  • "The interface is old-looking, it's not modern, which is why it's not always comfortable to use."

What is our primary use case?

I was working in sales. We would provide more corporate products. I am not implementing or deploying this solution. I would sell it for projects in the enterprise direction, but it was mostly for financial institutions and some government companies.

It usually used for e-commerce and financial services. Products that banks provide to their customers. It also offers protection of the services.

What is most valuable?

It is easy to use, and it's also easy to configure. 

The most valuable feature is that it is secure.

What needs improvement?

The interface is old-looking, it's not modern, which is why it's not always comfortable to use.

I would hope that they provide some updates sooner rather than later.

For how long have I used the solution?

I have used F5 Advanced WAF for three months in the last year.

We were using the latest version and we update on a regular basis.

What do I think about the stability of the solution?

It's a very stable solution.

What do I think about the scalability of the solution?

This is a scalable product.

Our customers are in the banking system and we have approximately 200 to a few thousand customers.

How are customer service and technical support?

We have official support from the distribution channel. One of our distributors is in Ukraine.

They have their own support definition provided with some certifications who are responsible for providing support at the vendor level.

We usually ask for their support and they provide it to us.

Which solution did I use previously and why did I switch?

Previously, we used BIG-IP and we used Web Application Firewall.

How was the initial setup?

I was not involved in the installation.

What other advice do I have?

I am currently working on a B2C channel, which is more for retail companies.

I have also been working with Apple company for a little bit more than a month.

I am working with all-in-one products with all services included.

I would recommend this solution to others who are interested in using it. It's not popular in our country but it's unique in itself. There are some segments that became more important on a regular basis, especially for large companies and enterprise segments.

It's a secure product. I would rate F5 Advanced WAF an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Senior Network Engineer at PECCO
Real User
Helps with blocking attacks on web applications
Pros and Cons
  • "The initial setup was was easy to install."
  • "People who want to work with the device have to be pro in Linux"

What is our primary use case?

We are a PPS payment providing services company in banking, so, we are using it for that. We are banking company and we are using it as a web application firewall.

How has it helped my organization?

We have an SOC, and for collecting logs we are also using the F5 logs to analyze the securities and events. So having a central log management and F5 really helped us to analyze the security logs. It also helps with blocking the attacks on web applications.

What needs improvement?

Everything is good about the F5 WAF, except the reporting. It's really difficult to set records from that device, the UI is kind of hard to work with, and the reporting must be improved.

As a suggestion to the F5 company, they have to put in shells to have the next generation WAF. So, instead of buying different modules and different hardware and appliances, they can offer an all-in-one solution for WAF.

How was the initial setup?

The initial setup was was easy to install. Our department wasn't installing it, the infrastructure department installed it, so we gave them the policy that we wanted to use.

What about the implementation team?

Because of the sanctions, we couldn't buy it straight from the US, so we bought it from an Iranian company. They provided us that solution. The company that sold us the device also had some people to consult with us to give us best practices from the previous companies that installed it.

What's my experience with pricing, setup cost, and licensing?

I think it's a good product but the F5 uses shells, so the people who want to work with the device have to be pro in Linux. If they can put everything in the UI so every regular security engineer can work with it, it's fabulous.

What other advice do I have?

I would rate the solution 8 out of 10. We are concerned about the other factors but it's actually not F5 company's fault. The pricing is really high here right now because of the dollar rate but it has nothing to do with the F5, it's because of the sanctions I imagine. At the moment it's a really expensive solution for us, not only F5 but the other appliances. 
If I went to another company, and the other company hired me, I would suggest they use this device. Although we don't have a lot of options to choose from around here.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1877577 - PeerSpot reviewer
Information Security Officer at a computer software company with 11-50 employees
Real User
Top 5
Beneficial enhanced features, performs well, and reliable
Pros and Cons
  • "The most valuable features of the F5 Advanced WAF are the enhanced ASM and the performance. Additionally, the usability and effectiveness are very good."
  • "F5 Advanced WAF could improve on its funding for WAF features. There is a need to be more advanced WAF features."

What is our primary use case?

We are using F5 Advanced WAF to defend against web application attacks.

What is most valuable?

The most valuable features of the F5 Advanced WAF are the enhanced ASM and the performance. Additionally, the usability and effectiveness are very good.

What needs improvement?

F5 Advanced WAF could improve on its funding for WAF features. There is a need to be more advanced WAF features.

For how long have I used the solution?

I have been using F5 Advanced WAF for several years.

What do I think about the stability of the solution?

My advice to others is F5 Advanced WAF is a powerful WAF for many years in the market, and it has powerful security features.

F5 Advanced WAF is a stable solution.

What do I think about the scalability of the solution?

I have found that F5 Advanced WAF is scalable but there is a limit.

We have hundreds of people using this solution in my organization.

How are customer service and support?

I have not used the support from F5 Advanced WAF.

How was the initial setup?

The initial setup of F5 Advanced WAF is straightforward, but the process is lengthy.

What about the implementation team?

We did the deployment of F5 Advanced WAF in-house. We have a team that's always ready and aligned with the process of maintaining F5 Advanced WAF.

What's my experience with pricing, setup cost, and licensing?

There are different licenses available to use F5 Advanced WAF, such as BT, ASM, and LPM.

I rate the price of F5 Advanced WAF a four out of five.

What other advice do I have?

I rate F5 Advanced WAF an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1394661 - PeerSpot reviewer
Senior Technical Specialist | Cloud Platforms at a financial services firm with 5,001-10,000 employees
Real User
Good technical support and protection using attack signatures, but the auto scaling and BIG-IQ need improvement
Pros and Cons
  • "I like all of the features, but the main one is the attack signatures."
  • "The BIG-IQ is supposed to centralize the management for all of the boxes but it's not very effective."

What is our primary use case?

F5 is a web application firewall and load balancer. 

The primary use case of this solution is for data protection and security.

What is most valuable?

I like all of the features, but the main one is the attack signatures.

What needs improvement?

If they could separate the control plane from the data plane, it would give us more flexibility, especially with the Hyper Cloud. This could be the reason they purchased NGINX.

They have released the first production release but they are not there yet. It would be good to have this separation in the near future.

Also, automation on the cloud is not easy. It's a bit of a job, and it doesn't auto-scale very well.

They need to work on the BIG-IQ, which is centralized management. There are too many devices. Managing them individually is inconvenient. Essentially, BIG-IQ is supposed to centralize the management for all of the boxes but it's not very effective.

For how long have I used the solution?

I have been using this solution for more than five years.

What do I think about the stability of the solution?

The stability is very good.

There is no solution that is bug-free, but when comparing it with other vendors, I would say that F5 is less buggy than the others.

What do I think about the scalability of the solution?

The scalability is an issue at the moment, which is the reason they need to separate the control plane from the data plane.

We are using this solution daily. It runs 24/7.

How are customer service and technical support?

The technical support is very good. They are knowledgeable and helpful.

How was the initial setup?

The initial setup was simple and it took an hour to deploy.

This solution does not require a lot of maintenance but we need to do the patching regularly.

What about the implementation team?

We do the implementation but at times we get consultations from F5.

What's my experience with pricing, setup cost, and licensing?

It's more expensive than other solutions and depending on the modules, there can be additional fees.

What other advice do I have?

If I would compare F5 with other solutions, the main differences are the support and the stability of the code, it has fewer bugs.

For on-premises deployments I would recommend F5, but for the cloud, it would be questionable.

I would rate this solution a seven of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free F5 Advanced WAF Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free F5 Advanced WAF Report and get advice and tips from experienced pros sharing their opinions.