We use the solution for load balancing and web application firewall (WAF) balancing. We operate in a data center and use it for web application security and services.
Technology Consultant at Netwiser
Enhanced web security and significant bot detection capabilities and good support
Pros and Cons
- "Web attack signatures are very important for detecting web attacks."
- "The product could be more user-friendly, particularly the user interface for administrators."
What is our primary use case?
How has it helped my organization?
The solution provides strong web security, particularly against web attacks, and has effective bot detection that helps reduce bot attacks.
What is most valuable?
Web attack signatures are very important for detecting web attacks. The bot detection feature is also crucial in reducing bot attacks.
What needs improvement?
The product could be more user-friendly, particularly the user interface for administrators. Additionally, configuration can be quite complex and needs improvement to be less complex.
Buyer's Guide
F5 Advanced WAF
November 2024
Learn what your peers think about F5 Advanced WAF. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
815,854 professionals have used our research since 2012.
For how long have I used the solution?
I've been using it for almost three years.
What do I think about the stability of the solution?
The product is very stable. From one to ten, I would rate its stability at a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable. We use it for multiple customers and data centers, and I would rate its scalability as nine.
How are customer service and support?
The customer service is good. That siad, sometimes it takes too long to reach the right person. I would rate their effectiveness as an eight.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I am familiar with Citrix NetScaler and F5.
How was the initial setup?
The initial setup was not too challenging. Post-initial configurations can be complex.
What about the implementation team?
Two to three engineers are typically involved in maintenance operations.
What's my experience with pricing, setup cost, and licensing?
I don't know the exact pricing. It is not the cheapest yet not the most expensive. It depends on needs, budget, and vision.
Which other solutions did I evaluate?
I have experience with Citrix solutions.
What other advice do I have?
I recommend this product to others.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Oct 31, 2024
Flag as inappropriateFounder at Fencesense
iRules has the ability to prevent the end-user and infrastructure from external threats
Pros and Cons
- "iRules are quite appealing when it comes to F5."
What is our primary use case?
For me, the primary use case is to secure web applications from external threats, including cross-site scripting, SQL injection attacks, file inclusion vulnerabilities, and many more. The tool has simplified protection against web applications and recent threats that might be visible. If your applications are vulnerable, it gets protected by F5.
What is most valuable?
It is a very flexible solution. iRules is quite appealing when it comes to F5, and they apply it throughout their solution. BIG-IP is a known platform, and it is a part of F5 now. Application delivery or web application firewalls, F5 understands these terms and then suggests better data policies. But you have to do the work on your application's performance first. You have to look in the logs and understand the total attack you should prevent when we put it in the circuit protection mode, which works perfectly well.
iRules truly excites me because it has the ability to prevent the end-user and infrastructure from external threats.
Even if the F5’s default signatures and the default behavior are unable to help you, you can customize iRules to reach the objectives.
What needs improvement?
I don't like the management control of F5.
Moreover, if you are not an expert, it would be really difficult to set it up.
For how long have I used the solution?
I have been using the product for fifteen years or more.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is definitely a scalable solution.
How was the initial setup?
The initial setup is quite straightforward. I didn't experience any complexity. It could be difficult for somebody who is not familiar with application load balancers or web applications. It takes a month to understand the entire architecture. It primarily depends upon how great deployment could be.
What about the implementation team?
It usually takes about five to seven days to configure and deploy the F5 Advanced WAF in production mode. It is essential to ensure that your configuration works properly before putting it into production mode.
When you have already designed it, it takes around five to seven days to set up. But it takes more than a month to understand the entire architecture of the F5.
What other advice do I have?
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
F5 Advanced WAF
November 2024
Learn what your peers think about F5 Advanced WAF. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
815,854 professionals have used our research since 2012.
SOC Analyst at a financial services firm with 1,001-5,000 employees
Gives the ability to play around with the ciphers and has a immediate display of the support IDs when a real blockage occurs
Pros and Cons
- "My favorite feature of F5 is the ability to play around with the ciphers. I also like the ability to have an immediate display of the support IDs when a real blockage occurs. The protection offered is great."
- "The reporting portion of F5 Advance WAF is not great. They need to work out something better, as it is very basic. You only see the top IPs, I think there is more they can offer."
What is our primary use case?
We host public-facing web applications or APIs. There are web applications that are owned by the company that is exposed to the outside. The internal infrastructure is within the premise. We use F5 to protect them. It's an HA model, and we have two sites.
How has it helped my organization?
We need to have an extra layer of protection. We were previously exposed to the public API. The deployment and the rate of deploying web-based applications had increased. After we introduced the web application firewall, it increased our ability to expose more of the services to the public.
What is most valuable?
My favorite feature of F5 is the ability to play around with the ciphers. I also like the ability to have an immediate display of the support IDs when a real blockage occurs. The protection offered is great.
What needs improvement?
The reporting portion of F5 Advance WAF is not great. They need to work out something better, as it is very basic. You only see the top IPs, I think there is more they can offer.
For how long have I used the solution?
I have been using F5 Advanced WAF for four years, since 2018.
What do I think about the stability of the solution?
F5 Advanced WAF is a stable solution.
What do I think about the scalability of the solution?
For the initial deployment, from what we were planning to implement, it was scalable.
We now have other requirements that we need to engage with. They believe we need to increase our license, so we can accommodate more features.
How are customer service and support?
There have been issues in the availability of quick support. For general issues there is no concern. The issue is when you need support right away, but it is not available.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution was deployed using network security. At the time of deployment, the appliance was there, but we did not have any person that was able to accomplish the deployment. It took six months to deploy.
What was our ROI?
We have definitely seen a ROI by using F5 Advanced WAF.
What's my experience with pricing, setup cost, and licensing?
As far as the pricing of F5 Advanced WAF I would rate it a four out of five depending on what features I am looking for. Imperva is more expensive.
The price has remained consistent at a constant rate. There have not been any increases or any unforeseen increases when we're renewing our license. The price is fixed.
Which other solutions did I evaluate?
I reviewed Imperva only to compare pricing.
What other advice do I have?
On the initial engagement, you should try to look on how best you can accommodate the quick support features, as this was a big struggle for us.
Overall, I would rate F5 Advanced WAF an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Security Manager at a financial services firm with 1,001-5,000 employees
Useful SSL uploading, highly reliable, and effective detection
Pros and Cons
- "The most valuable features of F5 Advanced WAF are SSL uploading, signature, and anomaly detection. It is overall a high-quality solution."
- "The solution could improve by having an independent capture module. It has a built feature that you can deploy the capture on your published website. However, it's not very user-friendly. When you compare this feature to Google Capture or other enterprise captures, they are very simple. It needs a good connection to the F5 Advanced WAF sandbox. When you implement this feature in the data center, you may suffer some complications with connecting to the F5 Advanced WAF sandbox. This should be improved in the future."
What is most valuable?
The most valuable features of F5 Advanced WAF are SSL uploading, signature, and anomaly detection. It is overall a high-quality solution.
What needs improvement?
The solution could improve by having an independent capture module. It has a built feature that you can deploy the capture on your published website. However, it's not very user-friendly. When you compare this feature to Google Capture or other enterprise captures, they are very simple. It needs a good connection to the F5 Advanced WAF sandbox. When you implement this feature in the data center, you may suffer some complications with connecting to the F5 Advanced WAF sandbox. This should be improved in the future.
For how long have I used the solution?
I have been using F5 Advanced WAF for approximately 10 years. This includes my experience when the solution was formerly named Advanced Security Module(ASM).
What do I think about the stability of the solution?
F5 Advanced WAF is an extremely stable solution.
What do I think about the scalability of the solution?
I have found F5 Advanced WAF scalable.
How are customer service and support?
Technical support is handy and useful when you have your contract available. Once you lose it, you are all alone and there is a penalty to extend your subscription.
Which solution did I use previously and why did I switch?
I have used FortiWeb previously.
These products are not meant to be compared, because they are serving in different areas of expertise. When you are low on budget, it's better to use the FortiWeb. When you have a budget and want quality, it's most recommended to use the F5 Advanced WAF. We are talking about different classes of quality.
How was the initial setup?
When you are using the F5 Advanced WAF for any reason, you have to employ an expert. It's not the same as other solutions, such as FortiWeb, it is not easy to use. It's an advanced device, and you have to have an advanced person to operate it. This is the biggest problem that F5 Advanced WAF.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable when compared with other products, such as FortiWeb. I am very satisfied with the price.
What other advice do I have?
My advice to those wanting to implement F5 Advanced WAF is they will need to have an expert on any stage of operation. Then once they decide to use the F5 Advanced WAF they have to have very good expert advisors for choosing the product because there are a variety of license options, and you may spend more than what you need.
In the implementation stage, you have to have experts. At least three experts for the implementation phase. When it comes to the operation, you can't have a temporary expert that comes and goes, you have to have the F5 Advanced WAF expert in your company. It's an advanced device. It's completely different from the FortiWeb and the other devices. It gives you lots of options but it's complicated to implement. You have to have an expert to support you.
I rate F5 Advanced WAF an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network & Telecom Manager at a retailer with 1,001-5,000 employees
Combines LTM and ASM in one license
Pros and Cons
- "F5 Advanced WAF secures our connectivity and combines both the main functions of WAF (balancing and web application security)."
- "It's sometimes difficult to customize APIs with F5 Advanced WAF."
What is our primary use case?
I use F5 Advanced WAF to secure web applications and load balance for connectivity.
How has it helped my organization?
F5 Advanced WAF secures our connectivity and combines both the main functions of WAF (balancing and web application security).
What is most valuable?
F5 Advanced WAF's best feature is that it's a combination of LTM and ASM in one license.
What needs improvement?
It's sometimes difficult to customize APIs with F5 Advanced WAF, which could be made easier.
For how long have I used the solution?
I've been using F5 Advanced WAF for three-and-a-half years.
What do I think about the stability of the solution?
F5 Advanced WAF is stable.
Which solution did I use previously and why did I switch?
I previously used FortiWeb, but after comparison, I preferred F5.
How was the initial setup?
The initial setup was moderate, and I would rate my experience as four out of five. Deployment took a month because we had to put it in learning mode, customize policies, and get the security signature.
What about the implementation team?
We used a third-party team.
What's my experience with pricing, setup cost, and licensing?
A yearly license for F5 Advanced WAF is expensive. I would rate the pricing at two out of five.
What other advice do I have?
I would give F5 Advanced WAF a rating of nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Snr. Technical ADN Consulting Architect at ADN Consultants & Architects (PTY) Ltd
The central point of all the applications being scrubbed and checked
What is our primary use case?
We use the solution to secure web applications running in the organization.
What is most valuable?
F5 is one of the best products. We use it for multiple segments within our organization and applications. It is a central point of all the applications being scrubbed and checked.
What needs improvement?
The customer service could be improved.
For how long have I used the solution?
I have been using F5 Advanced WAF for more than ten years.
What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability a seven out of ten.
What do I think about the scalability of the solution?
The solution is scalable.
Our entire organization and clients use the solution.
How was the initial setup?
The initial setup is easy since I have used the technology for almost 20 years. Some applications require more attention depending on what you are doing and trying to achieve with the particular module. You need some assistance from the team in configuring the different components within the application through the web.
What was our ROI?
The solution is worth the money that you spend.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
Whatever you are looking for can be done on the platform. Some features may not be available with IO components. A few features give you the flexibility that no other product can.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: customer/partner
Head Of Information Security (CISO) at a financial services firm with 1,001-5,000 employees
Strong security solution with many valuable features though it could be more scalable
Pros and Cons
- "There are a lot of good features."
- "I would like for there to be a cloud-based solution, this would also help to improve scalability."
What is our primary use case?
We use this solution for web application protection. The solution offers layer seven protection of the applications and can be configured against attacks.
What is most valuable?
There are a lot of good features.
What needs improvement?
I would like for there to be a cloud-based solution, this would also help to improve scalability.
For how long have I used the solution?
I have been using this solution for about a year or so.
What do I think about the stability of the solution?
This solution is quite stable.
What do I think about the scalability of the solution?
Scalability is limited since it is an on-premise solution. You will have to size your box properly, based your throughput and capacity. Our company uses it to protect all traffic of out 5.5 thousand users and we have plans to expand the usage.
How are customer service and support?
Support was helpful when we reached out.
Which solution did I use previously and why did I switch?
We used Kona Defender and Akamai Web Application Firewall for about a year prior to using F5. The main reason that we switched was due to costs.
How was the initial setup?
The initial setup was rather complex taking a lot of time and information to be configured. We have two administrators for maintenance.
What about the implementation team?
Our consultant was able to help us integrate the solution in a day or two.
What's my experience with pricing, setup cost, and licensing?
There is a perpetual license that comes with your hardware. There is also an additional fee for support.
What other advice do I have?
When you choose to go with F5, be sure to size your box properly so that the capacity is taken care of. From there, you will be able to easily configure the platform to provide you with a lot of value. Overall, I would rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Key account manager
Easy to use and configure, stable, and secure
Pros and Cons
- "The most valuable feature is that it is secure."
- "The interface is old-looking, it's not modern, which is why it's not always comfortable to use."
What is our primary use case?
I was working in sales. We would provide more corporate products. I am not implementing or deploying this solution. I would sell it for projects in the enterprise direction, but it was mostly for financial institutions and some government companies.
It usually used for e-commerce and financial services. Products that banks provide to their customers. It also offers protection of the services.
What is most valuable?
It is easy to use, and it's also easy to configure.
The most valuable feature is that it is secure.
What needs improvement?
The interface is old-looking, it's not modern, which is why it's not always comfortable to use.
I would hope that they provide some updates sooner rather than later.
For how long have I used the solution?
I have used F5 Advanced WAF for three months in the last year.
We were using the latest version and we update on a regular basis.
What do I think about the stability of the solution?
It's a very stable solution.
What do I think about the scalability of the solution?
This is a scalable product.
Our customers are in the banking system and we have approximately 200 to a few thousand customers.
How are customer service and technical support?
We have official support from the distribution channel. One of our distributors is in Ukraine.
They have their own support definition provided with some certifications who are responsible for providing support at the vendor level.
We usually ask for their support and they provide it to us.
Which solution did I use previously and why did I switch?
Previously, we used BIG-IP and we used Web Application Firewall.
How was the initial setup?
I was not involved in the installation.
What other advice do I have?
I am currently working on a B2C channel, which is more for retail companies.
I have also been working with Apple company for a little bit more than a month.
I am working with all-in-one products with all services included.
I would recommend this solution to others who are interested in using it. It's not popular in our country but it's unique in itself. There are some segments that became more important on a regular basis, especially for large companies and enterprise segments.
It's a secure product. I would rate F5 Advanced WAF an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
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Updated: November 2024
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