Service and Support
FileAudit customer service is responsive and helpful, addressing issues promptly. Support staff are knowledgeable and provide clear guidance. Assistance is readily available to resolve queries efficiently. Customers appreciate the excellent support experience, noting the team's professionalism and dedication. FileAudit's support ensures users feel valued and well-assisted, making it easy to get help when needed. Overall, the support provided by FileAudit is highly praised for its effectiveness and reliability.
Deployment
FileAudit setup is efficient and straightforward, requiring minimal effort from IT teams. Its documentation is clear, facilitating a smooth installation process. Some mention initial configuration is intuitive, allowing quick adaptation to monitoring tasks. For others, the setup is quick, saving valuable time and resources. Several appreciate that FileAudit's setup does not demand extensive technical expertise, making it accessible for various skill levels within the organization.
Scalability
FileAudit is praised for its efficiency in monitoring and logging file activities. It handles large volumes of data well, making it suitable for growing environments. Some find configuration straightforward, while others mention occasional challenges scaling permissions. It scales well for medium to large companies, ensuring data protection and compliance. Concerns about potential performance slowdowns in very large networks are noted, despite most finding it reliable for scaling needs.
Stability
Many people praise FileAudit's stability, highlighting its reliable performance and consistent functionality. They describe it as dependable without crashes or significant downtime. Some mention its ability to handle large volumes of data efficiently. FileAudit is seen as robust, delivering consistent protection and monitoring without interruptions. Occasionally, a few note minor issues, but these are not considered deal-breakers in terms of its overall stability.