We primarily use the platform to extend our network within the organization, segmenting various departments effectively.
Information Technology Specialist at a comms service provider with 51-200 employees
Reliable product with efficient security features
Pros and Cons
- "The setup was straightforward."
- "There is room for improvement in the product by expanding the number of SSIDs that can be broadcast."
What is our primary use case?
What is most valuable?
The ability to select which SSIDs I want to be broadcasted on which FortiAP has been particularly valuable. We integrate it with FortiGate, allowing us to monitor and set up everything through a single console.
What needs improvement?
There is room for improvement in the product by expanding the number of SSIDs that can be broadcast.
For how long have I used the solution?
I've been using Fortinet FortiAP for five years.
Buyer's Guide
Fortinet FortiAP
March 2025

Learn what your peers think about Fortinet FortiAP. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability of the platform is very high. We've encountered minimal issues.
What do I think about the scalability of the solution?
The product is highly scalable. However, there are a few limitations. I rate the scalability an eight.
How are customer service and support?
While I haven't personally used technical support, the available information and training resources are commendable.
Which solution did I use previously and why did I switch?
I found FortiAP more reliable than other solutions I've encountered. We evaluated other options, but FortiAP stood out for its reliability, security, and ease of use.
How was the initial setup?
The setup was straightforward. Deployment time and steps vary due to testing processes and different scenarios.
I rate the process a ten out of ten.
What about the implementation team?
We implemented the platform with the help of our in-house team.
What was our ROI?
We've been able to utilize more of our building space efficiently, resulting in improved productivity.
What's my experience with pricing, setup cost, and licensing?
I'd rate the product pricing a seven out of ten. We purchased perpetual licensing, and additional costs may vary depending on the services acquired from Fortinet.
What other advice do I have?
I rate Fortinet FortiAP a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Technology Analyst at a government with 201-500 employees
Helps secure network access, is easy to deploy, and offers good support
Pros and Cons
- "The most valuable aspect of Fortinet FortiAP is the support."
- "I would like to have automation capabilities that would help us reduce the configuration steps."
What is our primary use case?
We use FortiAP for some of our firewalls.
How has it helped my organization?
Our network is segmented, and we use an access control list in conjunction with our Fortinet FortiAP wireless access points to secure network access.
The integration with the Fortinet security ecosystem has been good. It helps save time with the configuration instead of having to go one by one.
What is most valuable?
The most valuable aspect of Fortinet FortiAP is the support.
What needs improvement?
I would like to have automation capabilities that would help us reduce the configuration steps.
For how long have I used the solution?
I am currently using FortiAP.
What do I think about the stability of the solution?
I would rate the stability of Fortinet FortiAP eight out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of Fortinet FortiAP eight out of ten.
How are customer service and support?
The support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial deployment is straightforward.
What was our ROI?
Fortinet FortiAP provides a good return on investment because of all the features it offers.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiAP offers a more cost-effective solution compared to Palo Alto and Check Point.
What other advice do I have?
I would rate Fortinet FortiAP eight out of ten.
I would recommend Fortinet FortiAP for the support it offers and the lower cost compared to other more expensive solutions like Palo Alto and Check Point.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiAP
March 2025

Learn what your peers think about Fortinet FortiAP. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.
Network Engineer at a tech services company with 1-10 employees
Manage Wi-Fi configurations centrally for time savings
What is our primary use case?
The primary use case for Fortinet FortiAP is to provide Wi-Fi signal coverage.
How has it helped my organization?
Fortinet FortiAP has helped us by enabling time savings. We manage everything from the firewall dashboard, which simplifies the process of registering and configuring access points.
What is most valuable?
We appreciate that we don't need to go to a separate dashboard for FortiAP. Everything can be managed directly from the firewall, which is a good feature.
What needs improvement?
The radio band support could be improved, especially for legacy devices. We have faced issues where older devices are not able to connect to the access point, often receiving messages that the password is incorrect. We resolved it by changing to a simpler configuration for older devices.
For how long have I used the solution?
We have been using Fortinet FortiAP for almost two years.
What do I think about the stability of the solution?
In general, Fortinet FortiAP is stable. However, we have faced some issues in certain locations.
What do I think about the scalability of the solution?
Fortinet FortiAP scales well in some places where we have never received any complaints. But in other locations, there have been a lot of issues.
How are customer service and support?
The support from Fortinet is awesome when we receive it, but we often find ourselves waiting in a queue.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used other vendors like Cisco and Palo Alto. With other vendors, we had to configure each access point separately. With Fortinet, everything is central and much easier to configure.
How was the initial setup?
The initial setup of Fortinet FortiAP is always easy and not hard to implement.
What about the implementation team?
A couple of people in networking roles deploy Fortinet FortiAP for us. Their job titles are network engineers.
What's my experience with pricing, setup cost, and licensing?
The pricing for Fortinet FortiAP is good compared to other competitive vendors.
Which other solutions did I evaluate?
We have evaluated solutions from Cisco and other vendors.
What other advice do I have?
Yes, I would recommend Fortinet FortiAP to other people. I have already recommended it.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Oct 2, 2024
Flag as inappropriateTechnical manager at Djamboree
It's a reliable solution that's good for a basic office environment
Pros and Cons
- "I like FortiAP's performance and stability. The reporting is also quite good."
- "FortiAP could be a little cheaper."
What is our primary use case?
We use FortiAP internally for our office network.
What is most valuable?
I like FortiAP's performance and stability. The reporting is also quite good.
What needs improvement?
FortiAP could be a little cheaper.
For how long have I used the solution?
I have used the core features of FortiAP for about a year.
What do I think about the stability of the solution?
FortiAP is quite stable once deployed.
What do I think about the scalability of the solution?
FortiAP is scalable, but it's somewhat complicated to add new units. We use it for a small office with only 30 or so users.
How are customer service and support?
I get support from a local partner. They were easy to deal with and knew what they were doing.
How was the initial setup?
The setup process is a little complicated. I deployed FortiAP by myself, and it took a couple of days. Using the online option, you can set it up immediately. There's a code you need to use. You need to connect to the Internet to customize the system. It's a little bit broken,
What's my experience with pricing, setup cost, and licensing?
FortiAP is more expensive than some other options.
What other advice do I have?
I rate FortiAP eight out of 10. It isn't my first choice, but FortiAP is good for a basic office environment. It initially requires somebody with IT experience to set it up, but once it's good once it's running.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineering Director at a tech services company with 51-200 employees
Easy to deploy and integrate, but the price is high
Pros and Cons
- "FortiAP's integration using SSID configuration for the input/output makes deploying permission rules easier."
- "The security integration between the network and firewall has room for improvement."
What is our primary use case?
FortiAP is utilized to offer wireless network access, and we have employed it across various industries, including banking, warehouses, and hospitals.
What is most valuable?
FortiAP's integration using SSID configuration for the input/output makes deploying permission rules easier.
What needs improvement?
The security integration between the network and firewall has room for improvement.
For how long have I used the solution?
I have been using FortiAP for ten years.
How are customer service and support?
The quality of Fortinet technical support was superior five years ago. However, it has declined over the last few years.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward and FortiAP is easily integrated with FortiSwitch and FortiGate.
What's my experience with pricing, setup cost, and licensing?
The price is comparable to Cisco and Aruba, but the quality is not on the same level. Therefore, I believe that FortiAP should be sold at a lower price point.
On a scale of one to ten with ten being the most expensive, I would rate FortiAP a six.
What other advice do I have?
I would rate FortiAP a six out of ten.
In Brazil, organizations often lack the necessary manpower to sustain distinct teams for wireless, networking, and security functions. Typically, all three of these areas are managed by a single team. FortiAP assists us in effectively overseeing and safeguarding our wireless networks within such contexts.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
Efficiently monitor systems and improve security with reliable network management
Pros and Cons
- "The stability of the solution is very high."
What is our primary use case?
We use Fortinet FortiAPs in our corporate network as well as in our remote locations. We have farms that have two different Fortinet FortiAPs in the area: one for local use and one for the command center.
What is most valuable?
The capability of linking to multiple equipment that we use is valuable. We can monitor our systems efficiently, which makes it easier for us. We've noticed improvements mostly on the security side. We can do more with one Fortinet FortiAP in two areas instead of having multiple devices.
What needs improvement?
There is nothing that needs improvement at this time. We have been very happy with what we've been using. However, I would rate them at an eight because, right now, they have four antennas in most of the Fortinet FortiAPs. I know they're going up to six soon, which will enhance reliability.
For how long have I used the solution?
I have been dealing with both Fortinet and Cisco products for the last ten years.
What was my experience with deployment of the solution?
We haven't had any major issues during the deployment. We've had some issues, but all of them have been overcome.
What do I think about the stability of the solution?
The stability of the solution is very high. On a scale of one to ten, if ten was the highest, I would place it at a nine. I never give out a ten.
What do I think about the scalability of the solution?
We have good scalability with Fortinet FortiAP because we have multiple ISPs connected to it through FortiManager. It meets our organizational needs very well.
How are customer service and support?
Their support has been pretty helpful. We have an account rep and a service tech that we can reach out to right away. We keep a support contract open with Fortinet, so we have instantaneous response from them.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was straightforward. It is remotely managed, so we can get the Fortinet FortiAP up within a matter of minutes.
What about the implementation team?
We usually deploy a farm, which includes FortiGates, FortiAPs, and FortiSwitches. That deployment is a two-day process, but the AP is done on the first day.
What was our ROI?
We've noticed a significant improvement since we implemented Fortinet FortiAP. The improvement is mostly on the security side.
What's my experience with pricing, setup cost, and licensing?
The pricing is much better than Cisco pricing. It varies.
Which other solutions did I evaluate?
The corporate network is not isolated, and right now, it is using Ciscos.
What other advice do I have?
Having multiple ISPs through FortiManager has enhanced both scalability and reliability for us. We are very pleased with these aspects, but we look forward to seeing Fortinet FortiAPs with six antennas soon, which will further enhance reliability. I would rate them at an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Mar 24, 2025
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