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Mfsdf Ksfks - PeerSpot reviewer
Presales Consultant at Redington (India) Ltd
Reseller
Top 10
Feature-rich with good centralization of management and helpful support
Pros and Cons
  • "The features are good."
  • "There may be a communication issue. However, other items may be the culprit, such as network connectivity. It depends on the customer's network."

What is our primary use case?

We had clients that wanted to manage multiple devices such as Fortigate firewalls. The customer had an environment with multiple devices or multiple branches. Now, they can centrally manage everything with this one product.

What is most valuable?

The features are good.

The reporting functionality is centralized. You can see policies and monitor the entire infrastructure. It makes administration very easy.

What needs improvement?

I cannot comment on what needs to be improved, although there are always potential areas for improvement in every product.

The Fortinet team is always very responsive and resolves issues quickly. For example, sometimes there may be a communication issue. However, other items may be the culprit, such as network connectivity. It depends on the customer's network. 

For how long have I used the solution?

I've used the solution for two years.

Buyer's Guide
Fortinet FortiManager
January 2025
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

The solution is scalable. The solution can be scalable or maybe not scalable enough in some use cases. If you are working with a private or public cloud, it is very scalable. If you go for a hardware-based client, you may need to upgrade the hardware to scale. 

How are customer service and support?

Technical support is very good. They could always be better. Sometimes certain issues take more time, especially in terms of escalation. 

How would you rate customer service and support?

Positive

How was the initial setup?

The installation is very easy. Documentation is very easy to find on the partner portal.

Configuration can be a big task. It depends on the scope of work. However, a fresh install might take about one hour. 

One person can easily deploy the product. That said, it depends on the environment. For example, if some devices are located in another location, another person may need to be there. You might need some credentials for that location as well.

There is some maintenance for proper monitoring and updating to the latest version of firmware. If you get any error messages or alerts, you'll have to action them. One person can handle maintenance tasks. 

What's my experience with pricing, setup cost, and licensing?

The solution is competitive. It's neither cheap nor expensive. The solution can be paid annually. If you use a cloud, you will have to pay for subscription charges. 

What other advice do I have?

I work as a reseller.

I'd advise the solution to users that have a big organization and if they are using Fortigate Firewalls, It helps centralize anything.

I'd rate the solution nine out of ten. They have so many features. It's very feature-rich. From one central location, you can monitor everything. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Fortune Madzivo - PeerSpot reviewer
Senior System Engineer at a tech services company with 11-50 employees
Real User
Good management, easy to deploy policies, and very reliable
Pros and Cons
  • "It is easy to deploy to licenses."
  • "The documentation could be better."

What is our primary use case?

We primarily use the solution for management and analysis. We use it for the management of two or three firewalls and the deployment of policies. 

What is most valuable?

This is quite a convenient solution. We can manage a number of items. The wireless management is easy. 

The VPN is easy. I have the ability to do the proper configuration of each of the firewalls. 

It is easy to deploy to licenses. 

The initial setup is very simple. 

The product is stable.

It is scalable. 

The functionality is very high.

We have found the pricing reasonable.

What needs improvement?

I'm still exploring the solution. I have not come across any missing features. 

The documentation could be better. Sometimes information seems lacking, however, maybe I'm not sure where to look for the information I need.

For how long have I used the solution?

I've been using the solution for about six months now. 

What do I think about the stability of the solution?

The solution is stable and reliable. I'd rate it ten out of ten. It is extremely reliable with no bugs or glitches. 

What do I think about the scalability of the solution?

It is a scalable solution. I'd rate it eight out of ten. I haven't tried to scale to any great extent.

We have around five users that are administrating the solution at the moment.

How are customer service and support?

We have never dealt with technical support yet.

Which solution did I use previously and why did I switch?

We did use the Cisco FTD Manager. Fortinet is easy to use and deploy. It's also easy to manage. It's a full-fledged integrated solution, unlike Cisco. Cisco also took longer in terms of committing policies. 

How was the initial setup?

The setup process is simple and straightforward. It is not complex. 

What about the implementation team?

We handled the setup in-house ourselves without any outside help. 

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty good. I'd rate the affordability nine out of ten. Compared to Cisco and Palo Alto, it's reasonable. 

What other advice do I have?

I'd rate the solution eight out of ten. It's a very good solution. I'm still working on learning the solution. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Fortinet FortiManager
January 2025
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
AhmedAboalassaad - PeerSpot reviewer
Network & Security Team Head at Amiral
Real User
Good support, stable, and easy to install and manage
Pros and Cons
  • "It's very easy to install, and it's easy to discover and communicate with your device."
  • "It requires a lot of resources. This is the main challenge."

What is our primary use case?

I use this solution to manage my VDOMs and FortiGate policies.

What is most valuable?

It's very easy to install, and it's easy to discover and communicate with your device. 

We can manage VDOM, backup and restore configurations, and FortiGate. We have ten FortiGate firewalls.

What needs improvement?

It requires a lot of resources. This is the main challenge.

For how long have I used the solution?

I've been using this solution for more than ten years.

What do I think about the stability of the solution?

It's stable. I didn't have any issues with its stability or availability. It's good.

What do I think about the scalability of the solution?

It's scalable. I'd rate it a nine out of ten in terms of scalability.

How are customer service and support?

Fortinet's support is very good. Sometimes, Fortinet's support is better than Cisco's support. They are more talented. I'd rate their support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had Panorama from Palo Alto. We switched because most of our devices are from Fortinet. FortiManager is also easy to install and set up.

How was the initial setup?

It's very easy to install. This is the main reason why we are using it. It's easy to set up and manage. The only thing I am not happy with is the sizing of the RAM and hardware. The implementation took about two months because we have a big network.

What about the implementation team?

It was implemented in-house. We have a team of three engineers dedicated to installation and maintenance.

What's my experience with pricing, setup cost, and licensing?

If you compare Fortinet and Palo Alto, Fortinet is cheaper, but if you compare Cisco and Fortinet, sometimes Cisco is cheaper because Cisco gives us more discounts because of the size. Cisco isn't cheap, but sometimes, we get a big discount from them. 

Its licensing is monthly. I'd rate it a seven out of ten in terms of pricing.

What other advice do I have?

I'd recommend having a demo of FortiManager before deciding on it. I had a demo to understand how this device will match my profile and my requirements. The demo answered all my questions. 

Overall, I'd rate Fortinet FortiManager a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Dhanang K. Wardhana - PeerSpot reviewer
ICT Project Management Office Manager at PINS
Real User
Top 10
Streamlines network security management with its centralized approach while offering features such as robust security policies and automated workflows
Pros and Cons
  • "The user interface, along with user-friendly planning features, makes it straightforward to configure desired settings."
  • "Issues arise when customers experience unstable electricity or poor grounding conditions."

What is our primary use case?

Amid a surge in malware threats, including ransomware, heightened awareness about security vulnerabilities has prompted organizations to prioritize robust cybersecurity measures. Fortinet's SD-WAN solutions provide a comprehensive approach to secure and efficient wide-area networking for our customers.

What is most valuable?

The user interface, along with user-friendly planning features, makes it straightforward to configure desired settings.

What needs improvement?

Issues arise when customers experience unstable electricity or poor grounding conditions. In such cases, their CPE or other devices on-site may become unreliable, leading to occasional configuration discrepancies. To address this, site visits are necessary, and sometimes manual configuration adjustments are required. In extreme cases, device replacement may be necessary, particularly when inadequate electricity grounding poses a persistent challenge, creating specific conditions for intervention.

What do I think about the scalability of the solution?

Presently, our customers have a limited number of remote sites, numbering in the hundreds, with none exceeding a thousand or more. Fortunately, there haven't been any issues reported with this scale of deployment.

How are customer service and support?

Fortinet's support has proven to be reliable, particularly as we've been engaged with them since the project's initiation. This long-standing collaboration has facilitated effective communication, allowing us to seek advice or receive the correct configurations when encountering issues. Their assistance has been instrumental in problem-solving and troubleshooting. I would rate it eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we employed Cisco Catalyst switches, specifically the Catalyst 1100 series. However, during that time, the stability of these switches was not satisfactory, and there were noticeable issues. We transitioned to FortiManager because our customers expressed a preference for enhanced security features in the form of superior Customer Premises Equipment. The local certification standards in Indonesia have played a crucial role in raising awareness among our customers regarding the need for robust security measures.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The installation is very simple, thanks to its use of zero-touch provisioning. With another engineer on hand and static alerts in place, the installation process is hassle-free. Completing the setup typically takes around fifteen minutes.

What's my experience with pricing, setup cost, and licensing?

While I find the pricing somewhat higher compared to other options, it remains acceptable for now. I anticipate a growing demand for SD-WAN security in the future, particularly with Fortinet gaining popularity. I hope that the prices will become more competitive in subsequent releases, as the current pricing is perceived as somewhat elevated.

What other advice do I have?

Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
BahaaEddin Alatrash - PeerSpot reviewer
Network Specialist at a manufacturing company with 10,001+ employees
Real User
Top 10
We can set unified policies from a central dashboard, reducing human error
Pros and Cons
  • "FortiManager enables us to set unified firewall policies from one centralized dashboard, reducing human error. If you do not have a central dashboard, there's a chance you might set a policy on one firewall and forget to do it for another."
  • "The SD-WAN solution is difficult to manage on FortiManager because you need to share some configurations on the firewall side. Sometimes you lose all connectivity with the firewall, so it is challenging to apply the default configuration to the SD-WAN solution."

What is our primary use case?

We use FortiManager to manage the roles and policies for all of our edge firewalls.

How has it helped my organization?

FortiManager enables us to set unified firewall policies from one centralized dashboard,  reducing human error. If you do not have a central dashboard, there's a chance you might set a policy on one firewall and forget to do it for another. 

What needs improvement?

The SD-WAN solution is difficult to manage on FortiManager because you need to share some configurations on the firewall side. Sometimes you lose all connectivity with the firewall, so it is challenging to apply the default configuration to the SD-WAN solution.

For how long have I used the solution?

I have used FortiManager for around two years.

What do I think about the stability of the solution?

I rate FortiManager nine out of 10 for stability. 

What do I think about the scalability of the solution?

I rate FortiManager eight out of 10 for scalability. It's easy to scale, but you may run into some issues. We have around 4,000 users at my company.

How are customer service and support?

I rate Fortinet support six out of 10. The response time could be better. 

How would you rate customer service and support?

Neutral

How was the initial setup?

Deploying FortiManager is easy, but you may need to reconfigure and restart the appliance during the setup if it loses the connection. This happened once, but it has been working fine since then. 

What's my experience with pricing, setup cost, and licensing?

I rate FortiManager eight out of 10 for affordability. All of the features are included with the basic license. It isn't like other solutions where you need to pay for SD-WAN or additional bandwidth. 

What other advice do I have?

I rate Fortinet FortiManager eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ChristianBenjamin - PeerSpot reviewer
Pre-Sales Engineer at Cable & Wireless Communications
Reseller
Top 5
Great pricing, good support, and very customizable
Pros and Cons
  • "Setup, setting policies, and reporting were all very easy. We had no issues whatsoever getting the solution up and running."
  • "Their EDR products could be better. They need to dedicate more R&D to that area."

What is our primary use case?

We had a customer that had about five locations and at each location, they needed a management device. We installed FortiManager at the head office and all locations report back to it. 

What is most valuable?

Setup, setting policies, and reporting were all very easy. We had no issues whatsoever getting the solution up and running. 

The ability to manage multiple devices is great. We have one set up and one pane of glass for management. The reporting features are customizable for the customer. We would normally just show them some default reports and they would customize them. So far, there are no problems customizing your reports.

What needs improvement?

I haven't had any issues with the product.

Their EDR products could be better. They need to dedicate more R&D to that area.

For how long have I used the solution?

I've used the solution for a while. The company I work with now exclusively uses Fortinet products.

How are customer service and support?

Technical support is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

For network monitoring, I've previously used SolarWinds. The major differences are the ease of use of Fortinet and its single pane of glass. It's also easier to get reports. SolarWinds can require a little more technical knowledge. 

How was the initial setup?

The initial setup is very simple. I'd rate the process eight out of ten in terms of ease of setup. The deployment takes, on a complex install, about two days. On a simpler install, it would take less than a day.

Usually, we have one solution implementation engineer managing the deployment. 

Once we have implemented it, it goes over to our support center and they handle it under a managed service.

What's my experience with pricing, setup cost, and licensing?

Fortinet has the best pricing currently on the market. They are very competitive, especially if you are a preferred partner (which we are). 

What other advice do I have?

I'd advise others to use it. It's a powerful tool. It makes managing multiple Fortinet products very easy. You can tie in FortiSwitches, Fortigates, et cetera, and gain one central point of management with great reporting functionality.

I'd rate the solution an eight out of ten. It's best of breed and always on the cutting edge of security technologies. they keep abreast of upcoming trends and emerging technologies. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
JavierSanchez - PeerSpot reviewer
CSO at Nologin
Real User
Good centralization and management with great reliabilty
Pros and Cons
  • "It is stable."
  • "The solution should be more open to other products."

What is our primary use case?

We primarily use the solution for managing firewalls. 

What is most valuable?

We enjoy the centralization of all roles and objects and so on.

As a manager, you can manage 50 or 40 firewalls with only one product.

The initial setup is easy.

It is stable. 

What needs improvement?

The solution should be more open to other products. FortiManager must be able to manage other products from other vendors. While it's perfect for other Forti products, it's not ideal for everything.

This is not available to work with many other vendors in the cloud. In the end, you want only one view of your own security view of everything, which is impossible with FortiManager.

Of course, this is the case with Palo Alto as well.

For how long have I used the solution?

I've been using the solution for seven or eight years. 

What do I think about the stability of the solution?

It is a stable, reliable product. The solution has good performance. There are no bugs or glitches. It doesn't crash. 

What do I think about the scalability of the solution?

The product is likely scalable, however, we haven't pushed it. 

We have no experience with many numbers, such as 200 or 600 devices. We scale up to 60 firewalls. 

How are customer service and support?

Forti support is quite good.

Which solution did I use previously and why did I switch?

We work with Fortinet and Palo Alto.

How was the initial setup?

The initial setup was not complex. However, we did the initial setup seven years ago.

What other advice do I have?

We are Fortinet partners at this moment.

I'm not sure of the exact version we are on. I'm more on the sales side. 

We manage from Spain many firewalls around the world, and at this moment, it's very necessary to have FortiManager. It's just too bad we can't manage other vendors. 

I'd rate the solution at an eight out of ten. I'd rate it higher if it offered more outside-brand integrations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
PeerSpot user
Regional Head at MASS INFONET (P) LTD.
Real User
Good centralized management that's stable and easy to scale
Pros and Cons
  • "The solution is very stable."
  • "The GUI could be updated. It's not as good as it could be and is something the solution should improve in an upcoming release."

What is our primary use case?

FortiManager
Automation-Driven Centralized Management
Manage all your Fortinet devices in a singleconsole
central management system.
FortiManager provides full visibility of your
network, offering streamlined provisioning and
innovative automation tools.
Integrated with Fortinet’s Security Fabric, the
security architecture and FortiManager’s
Automation Driven Network Operations
capabilities provide a foundation to secure and
optimize network security, such as
provisioning and monitoring SD-WAN.

FortiManager VM-S
The new FortiManager Subscription license model consolidates the VM product SKU and the FortiCare Support SKU into one single SKU,
to simplify the product purchase, upgrade and renewal.
The FortiManager S-Series SKUs come in stackable subscriptions to manager 10, 100 and 1000 devices/vdoms, so that multiple units of
this SKU can be purchased at a time to increase the number of devices/vdoms as needed. This SKU can also be purchased together with
other FMG VM-S SKUs to expand the total number of devices/vdoms.

FortiManager VM
Fortinet offers the FortiManager VM in a stackable license model. This software-based version of the FortiManager hardware appliance
allows you to expand your virtual solution as your environment expands and is designed to run on many virtualization platforms. The
FortiManager virtual appliance family minimizes the effort required to monitor and maintain your network and offers all the features of the
FortiManager hardware appliance.

How has it helped my organization?

Key Features

Single console management

§ Manage all Fortinet products, including firewalls,

FortiAnalyzers, switches, wireless infrastructure and Endpoints

Security automation

§ Reduces complexity and costs by leveraging automated REST

API, scripts, connectors, and automation stitches

Centralized policy and device management

§ Centrally manage up to 100,000+ devices and policies such as

firewalls, switches, and access points

Zero-touch provisioning

§ Automate workflows and configurations for Fortinet firewalls,

switches and wireless infrastructure

Secure SD-WAN provisioning and monitoring

§ Provision and monitor Secure SD-WAN from one console

across your network, branch offices or campuses

Multi-tenancy and administrative domains (ADOMs)

§ Separate customer data and manage domains leveraging

ADOMs to be compliant and operationally effective

Enterprise-grade high availability and integration

§ Automated backups to up to 5 nodes (1 Primary, and 4

secondary) with streamlined software and security updates for

all managed devices

What is most valuable?

Feature Highlights

Single Pane Automation and Orchestration

FortiManager provides insight into network traffic and threats through a single-pane-of-glass and offers enterprise-class features and

sophisticated security management for unified, end-to-end protection to contain advanced threats. FortiManager also delivers the industry’s

best scalability to manage up to 100,000 Fortinet devices. FortiManager, coupled with the FortiAnalyzer family of centralized logging and

reporting appliances, provides a comprehensive and powerful centralized management solution for your organization.

Central Management of Network Infrastructure
Centrally manage FortiGate, FortiSwitch, FortiExtender & FortiAP.
The VPN manager simplifies the deployment and enables centrallyprovisioned
VPN community and connection monitoring. FortiAP
Manager allows configuring, deploying and monitoring FortiAPs
from a single console.

Configuration and Settings Management
Collectively configure the device settings - using the provisioning
templates and advance CLI templates improves management of a
large number of devices. Automatic device configuration backup
with revision control and change audit make it easier for daily
administrative tasks. Use Management extensions to add SD-WAN
Orchestrator, Wireless Manager and other modules.

API for Automation and Orchestration
RESTful API allows MSSPs/large enterprises to create customized,
branded web portals for policy and object administration. Automate
common tasks such as provisioning FortiGates and configuring
existing devices. Join Fortinet Developer Network (FNDN) to
access exclusive articles, how-to content for automation and
customization, community-built tools, scripts and sample code.

Management Extensions
FortiManager’s management extensions allow rapid expansion of
Single Pane to manage more Security Fabric products. The built-in
engine runs containerized extensions to support trusted containers,
which are pulled from the FortiGuard. FortiManager is notified when
new containers are made available and users can easily choose to
opt in our out of each of the management extensions. It includes
modules like SD-WAN Orchestrator, Wireless Manager and more.

Security Policy Management
Per Policy Lock has been added to 6.4, which allows admins to
control the policy change by implicitly lock a policy rule when he/
she does the change to the policy. Group commonly used security
policies in a policy block and insert as needed in different Policy
Packages. Global policy feature that allows companies such as:
Telecom, MSSP and SAAS providers to apply a header/footer
policy at the ADOM level to all policy packages or select packages.

SD-WAN Orchestration & Analytics
Powerful SD-WAN management capabilities using intuitive
workflow and simplified provisioning at scale. Enhanced SD-WAN
analytics to monitor application performance and bandwidth
utilization per WAN link. Leverage application centric SD-WAN
business policies to fine-tune traffic steering decisions based on
performance SLA targets for each WAN provider. Provide flexible
deployment options for SD-WAN orchestrator, an add-on to

Multi-Tenancy & Role Based Administration
FortiManager equips admins with granular device and role based
administration for deploying zero-trust, multi-tenancy architecture
to large enterprises, with a hierarchical objects database to
facilitate re-use of common configurations and serve multiple
customers. ADOMs are used to manage independent security
environments, each with its own security policies and configuration
database, and the intuitive GUI makes it easy to view, create, clone
and manage ADOMs. The zero-touch deployment uses templates
to provision devices for quick mass deployment, and also supports
firmware version enforcement. Define global objects such as
Firewall Objects, Policies and Security Profiles to share across
multiple ADOMs. Granular permissions allow assigning ADOMs,
devices and policies to users based on role and responsibilities.
FortiManager’s new IPS admin is a restricted user role for
performing only IPS related object configuration and install.


What needs improvement?

The solution is very good; I'm not sure if I can think of any features that are lacking.

The GUI could be updated. It's not as good as it could be and is something the solution should improve in an upcoming release.

It would be nice if there could be more reporting included in the solution so that we could get more details about an individual user's profile.

For how long have I used the solution?

I've been working with the solution for about six years now.

What do I think about the stability of the solution?

In terms of stability, the solution is very good. We haven't faced any bugs or glitches. It's quite reliable.

What do I think about the scalability of the solution?

The licensing is very easy, which makes it quite scalable. A company shouldn't have any trouble expanding the solution. If they have, for example, 50 devices and suddenly need 100, they just need to scale up.

Whether the solution is used regularly depends on the organization. 

How are customer service and technical support?

We've been in touch with technical support on the past. In India, they're quite good. We've found them to be very helpful and have been satisfied with their level of support.

How was the initial setup?

The solution is easy to set up. Users shouldn't have any problems doing so.

What other advice do I have?

FortiManager is for the syncing of devices. Therefore, when companies are using multiple devices from Fortinet, such as FortiGate, FortiSwitches, FortiAP, etc., then it's required to have FortiManager. That way, companies can manage central lines in all of the devices via a single person. It's a very useful application.

I'd rate the solution ten out of ten. It's got all of the features we need to manage our FortiGate products and doesn't seem to be lacking anything. It does exactly what we need it to do and we find it quite easy to use.

We're a Fortinet distributor. My clients are the ones that actually use the product. Most of our clients are SMEs or large businesses. This solution, however, is more suited to large and medium-sized businesses.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Fortinet MSSP Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.