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Fortune Madzivo - PeerSpot reviewer
Senior System Engineer at a tech services company with 11-50 employees
Real User
Good management, easy to deploy policies, and very reliable
Pros and Cons
  • "It is easy to deploy to licenses."
  • "The documentation could be better."

What is our primary use case?

We primarily use the solution for management and analysis. We use it for the management of two or three firewalls and the deployment of policies. 

What is most valuable?

This is quite a convenient solution. We can manage a number of items. The wireless management is easy. 

The VPN is easy. I have the ability to do the proper configuration of each of the firewalls. 

It is easy to deploy to licenses. 

The initial setup is very simple. 

The product is stable.

It is scalable. 

The functionality is very high.

We have found the pricing reasonable.

What needs improvement?

I'm still exploring the solution. I have not come across any missing features. 

The documentation could be better. Sometimes information seems lacking, however, maybe I'm not sure where to look for the information I need.

For how long have I used the solution?

I've been using the solution for about six months now. 

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Fortinet FortiManager
February 2025
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the stability of the solution?

The solution is stable and reliable. I'd rate it ten out of ten. It is extremely reliable with no bugs or glitches. 

What do I think about the scalability of the solution?

It is a scalable solution. I'd rate it eight out of ten. I haven't tried to scale to any great extent.

We have around five users that are administrating the solution at the moment.

How are customer service and support?

We have never dealt with technical support yet.

Which solution did I use previously and why did I switch?

We did use the Cisco FTD Manager. Fortinet is easy to use and deploy. It's also easy to manage. It's a full-fledged integrated solution, unlike Cisco. Cisco also took longer in terms of committing policies. 

How was the initial setup?

The setup process is simple and straightforward. It is not complex. 

What about the implementation team?

We handled the setup in-house ourselves without any outside help. 

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty good. I'd rate the affordability nine out of ten. Compared to Cisco and Palo Alto, it's reasonable. 

What other advice do I have?

I'd rate the solution eight out of ten. It's a very good solution. I'm still working on learning the solution. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Eric Verreault - PeerSpot reviewer
Network Administrator at Québec Government
Real User
Useful group features, beneficial customization, and reliable
Pros and Cons
  • "I appreciate the ability to connect via SSH through Fortinet FortiManager to the FortiGates I manage. This feature allows me to gather information about the interfaces without having to physically connect to the device. This is a convenient aspect that I find valuable."
  • "The information extraction through command lines was could improve to some extent. Although there were some command lines available, there were not enough options. For instance, I needed to obtain the management IP address of my two Fortigates, but the Fortinet FortiManager did not provide me with the IP address on the LAN interface. I attempted to find this information through the command line but was unsuccessful. I also searched for articles on the internet, but could not find a solution. This is an aspect that could be improved or potentially there is a method to access this information that I have yet to discover."

What is our primary use case?

I utilize Fortinet FortiManager to push commands with scripts. I made different scripts for different use cases.

What is most valuable?

I appreciate the ability to connect via SSH through Fortinet FortiManager to the FortiGates I manage. This feature allows me to gather information about the interfaces without having to physically connect to the device. This is a convenient aspect that I find valuable.

I have started utilizing the group features, which enable me to manage and update the devices in a structured and organized manner. For example, when installing new firmware or updates of FortiOS, I can divide the devices into different groups and update each group individually. This is a feature I began using around a year ago and has proven to be very useful.

Moreover, I have begun utilizing customized fields, which has added an extra level of convenience to my work. These fields have proven to be quite useful, and I would recommend them to others.

What needs improvement?

The information extraction through command lines was could improve to some extent. Although there were some command lines available, there were not enough options. For instance, I needed to obtain the management IP address of my two Fortigates, but the Fortinet FortiManager did not provide me with the IP address on the LAN interface. I attempted to find this information through the command line but was unsuccessful. I also searched for articles on the internet, but could not find a solution. This is an aspect that could be improved or potentially there is a method to access this information that I have yet to discover.

For how long have I used the solution?

I have been using Fortinet FortiManager for approximately three years.

What do I think about the stability of the solution?

Since I have been using the solution I have not experienced any problems with the stability.

What do I think about the scalability of the solution?

We did not run into any problems with the scalability.

How are customer service and support?

I reach out to the technical support team through a ticket. I was attempting to perform a rather complicated task, which involved pushing the FortiOS onto a FortiGate 30 E device without actually installing it. I had found information online that this was possible, but I encountered issues while trying to do so with two FortiGates.

I was successful in pushing the FortiOS onto the device, but both devices stopped functioning after that. I then asked the technical support team if this was a supported process, to which they responded that while it is possible, it would depend on the model being used. Based on my understanding, it is possible but with some limitations, especially with older models of the Fortinet solutions. This was the nature of my interaction with the technical support team.

Evaluating my experience with the support was decent but not textbook. During the evaluation process, I was asked for a substantial amount of information, some of which I felt was not pertinent. Nevertheless, I obliged and provided all the information requested. The main objective of the evaluation was to gather data from the devices and assess their performance. After the analysis was completed, the evaluators came back with their findings and advised that my current approach with the version or model being utilized within the organization was not recommended.

What other advice do I have?

I rate Fortinet FortiManager a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Fortinet FortiManager
February 2025
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AhmedAboalassaad - PeerSpot reviewer
Network & Security Team Head at Amiral
Real User
Good support, stable, and easy to install and manage
Pros and Cons
  • "It's very easy to install, and it's easy to discover and communicate with your device."
  • "It requires a lot of resources. This is the main challenge."

What is our primary use case?

I use this solution to manage my VDOMs and FortiGate policies.

What is most valuable?

It's very easy to install, and it's easy to discover and communicate with your device. 

We can manage VDOM, backup and restore configurations, and FortiGate. We have ten FortiGate firewalls.

What needs improvement?

It requires a lot of resources. This is the main challenge.

For how long have I used the solution?

I've been using this solution for more than ten years.

What do I think about the stability of the solution?

It's stable. I didn't have any issues with its stability or availability. It's good.

What do I think about the scalability of the solution?

It's scalable. I'd rate it a nine out of ten in terms of scalability.

How are customer service and support?

Fortinet's support is very good. Sometimes, Fortinet's support is better than Cisco's support. They are more talented. I'd rate their support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had Panorama from Palo Alto. We switched because most of our devices are from Fortinet. FortiManager is also easy to install and set up.

How was the initial setup?

It's very easy to install. This is the main reason why we are using it. It's easy to set up and manage. The only thing I am not happy with is the sizing of the RAM and hardware. The implementation took about two months because we have a big network.

What about the implementation team?

It was implemented in-house. We have a team of three engineers dedicated to installation and maintenance.

What's my experience with pricing, setup cost, and licensing?

If you compare Fortinet and Palo Alto, Fortinet is cheaper, but if you compare Cisco and Fortinet, sometimes Cisco is cheaper because Cisco gives us more discounts because of the size. Cisco isn't cheap, but sometimes, we get a big discount from them. 

Its licensing is monthly. I'd rate it a seven out of ten in terms of pricing.

What other advice do I have?

I'd recommend having a demo of FortiManager before deciding on it. I had a demo to understand how this device will match my profile and my requirements. The demo answered all my questions. 

Overall, I'd rate Fortinet FortiManager a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Dhanang K. Wardhana - PeerSpot reviewer
ICT Project Management Office Manager at PINS
Real User
Top 10
Streamlines network security management with its centralized approach while offering features such as robust security policies and automated workflows
Pros and Cons
  • "The user interface, along with user-friendly planning features, makes it straightforward to configure desired settings."
  • "Issues arise when customers experience unstable electricity or poor grounding conditions."

What is our primary use case?

Amid a surge in malware threats, including ransomware, heightened awareness about security vulnerabilities has prompted organizations to prioritize robust cybersecurity measures. Fortinet's SD-WAN solutions provide a comprehensive approach to secure and efficient wide-area networking for our customers.

What is most valuable?

The user interface, along with user-friendly planning features, makes it straightforward to configure desired settings.

What needs improvement?

Issues arise when customers experience unstable electricity or poor grounding conditions. In such cases, their CPE or other devices on-site may become unreliable, leading to occasional configuration discrepancies. To address this, site visits are necessary, and sometimes manual configuration adjustments are required. In extreme cases, device replacement may be necessary, particularly when inadequate electricity grounding poses a persistent challenge, creating specific conditions for intervention.

What do I think about the scalability of the solution?

Presently, our customers have a limited number of remote sites, numbering in the hundreds, with none exceeding a thousand or more. Fortunately, there haven't been any issues reported with this scale of deployment.

How are customer service and support?

Fortinet's support has proven to be reliable, particularly as we've been engaged with them since the project's initiation. This long-standing collaboration has facilitated effective communication, allowing us to seek advice or receive the correct configurations when encountering issues. Their assistance has been instrumental in problem-solving and troubleshooting. I would rate it eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we employed Cisco Catalyst switches, specifically the Catalyst 1100 series. However, during that time, the stability of these switches was not satisfactory, and there were noticeable issues. We transitioned to FortiManager because our customers expressed a preference for enhanced security features in the form of superior Customer Premises Equipment. The local certification standards in Indonesia have played a crucial role in raising awareness among our customers regarding the need for robust security measures.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The installation is very simple, thanks to its use of zero-touch provisioning. With another engineer on hand and static alerts in place, the installation process is hassle-free. Completing the setup typically takes around fifteen minutes.

What's my experience with pricing, setup cost, and licensing?

While I find the pricing somewhat higher compared to other options, it remains acceptable for now. I anticipate a growing demand for SD-WAN security in the future, particularly with Fortinet gaining popularity. I hope that the prices will become more competitive in subsequent releases, as the current pricing is perceived as somewhat elevated.

What other advice do I have?

Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
BahaaEddin Alatrash - PeerSpot reviewer
Network Specialist at a manufacturing company with 10,001+ employees
Real User
Top 10
We can set unified policies from a central dashboard, reducing human error
Pros and Cons
  • "FortiManager enables us to set unified firewall policies from one centralized dashboard, reducing human error. If you do not have a central dashboard, there's a chance you might set a policy on one firewall and forget to do it for another."
  • "The SD-WAN solution is difficult to manage on FortiManager because you need to share some configurations on the firewall side. Sometimes you lose all connectivity with the firewall, so it is challenging to apply the default configuration to the SD-WAN solution."

What is our primary use case?

We use FortiManager to manage the roles and policies for all of our edge firewalls.

How has it helped my organization?

FortiManager enables us to set unified firewall policies from one centralized dashboard,  reducing human error. If you do not have a central dashboard, there's a chance you might set a policy on one firewall and forget to do it for another. 

What needs improvement?

The SD-WAN solution is difficult to manage on FortiManager because you need to share some configurations on the firewall side. Sometimes you lose all connectivity with the firewall, so it is challenging to apply the default configuration to the SD-WAN solution.

For how long have I used the solution?

I have used FortiManager for around two years.

What do I think about the stability of the solution?

I rate FortiManager nine out of 10 for stability. 

What do I think about the scalability of the solution?

I rate FortiManager eight out of 10 for scalability. It's easy to scale, but you may run into some issues. We have around 4,000 users at my company.

How are customer service and support?

I rate Fortinet support six out of 10. The response time could be better. 

How would you rate customer service and support?

Neutral

How was the initial setup?

Deploying FortiManager is easy, but you may need to reconfigure and restart the appliance during the setup if it loses the connection. This happened once, but it has been working fine since then. 

What's my experience with pricing, setup cost, and licensing?

I rate FortiManager eight out of 10 for affordability. All of the features are included with the basic license. It isn't like other solutions where you need to pay for SD-WAN or additional bandwidth. 

What other advice do I have?

I rate Fortinet FortiManager eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ChristianBenjamin - PeerSpot reviewer
Pre-Sales Engineer at Cable & Wireless Communications
Reseller
Top 5
Great pricing, good support, and very customizable
Pros and Cons
  • "Setup, setting policies, and reporting were all very easy. We had no issues whatsoever getting the solution up and running."
  • "Their EDR products could be better. They need to dedicate more R&D to that area."

What is our primary use case?

We had a customer that had about five locations and at each location, they needed a management device. We installed FortiManager at the head office and all locations report back to it. 

What is most valuable?

Setup, setting policies, and reporting were all very easy. We had no issues whatsoever getting the solution up and running. 

The ability to manage multiple devices is great. We have one set up and one pane of glass for management. The reporting features are customizable for the customer. We would normally just show them some default reports and they would customize them. So far, there are no problems customizing your reports.

What needs improvement?

I haven't had any issues with the product.

Their EDR products could be better. They need to dedicate more R&D to that area.

For how long have I used the solution?

I've used the solution for a while. The company I work with now exclusively uses Fortinet products.

How are customer service and support?

Technical support is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

For network monitoring, I've previously used SolarWinds. The major differences are the ease of use of Fortinet and its single pane of glass. It's also easier to get reports. SolarWinds can require a little more technical knowledge. 

How was the initial setup?

The initial setup is very simple. I'd rate the process eight out of ten in terms of ease of setup. The deployment takes, on a complex install, about two days. On a simpler install, it would take less than a day.

Usually, we have one solution implementation engineer managing the deployment. 

Once we have implemented it, it goes over to our support center and they handle it under a managed service.

What's my experience with pricing, setup cost, and licensing?

Fortinet has the best pricing currently on the market. They are very competitive, especially if you are a preferred partner (which we are). 

What other advice do I have?

I'd advise others to use it. It's a powerful tool. It makes managing multiple Fortinet products very easy. You can tie in FortiSwitches, Fortigates, et cetera, and gain one central point of management with great reporting functionality.

I'd rate the solution an eight out of ten. It's best of breed and always on the cutting edge of security technologies. they keep abreast of upcoming trends and emerging technologies. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
JavierSanchez - PeerSpot reviewer
CSO at Nologin
Real User
Good centralization and management with great reliabilty
Pros and Cons
  • "It is stable."
  • "The solution should be more open to other products."

What is our primary use case?

We primarily use the solution for managing firewalls. 

What is most valuable?

We enjoy the centralization of all roles and objects and so on.

As a manager, you can manage 50 or 40 firewalls with only one product.

The initial setup is easy.

It is stable. 

What needs improvement?

The solution should be more open to other products. FortiManager must be able to manage other products from other vendors. While it's perfect for other Forti products, it's not ideal for everything.

This is not available to work with many other vendors in the cloud. In the end, you want only one view of your own security view of everything, which is impossible with FortiManager.

Of course, this is the case with Palo Alto as well.

For how long have I used the solution?

I've been using the solution for seven or eight years. 

What do I think about the stability of the solution?

It is a stable, reliable product. The solution has good performance. There are no bugs or glitches. It doesn't crash. 

What do I think about the scalability of the solution?

The product is likely scalable, however, we haven't pushed it. 

We have no experience with many numbers, such as 200 or 600 devices. We scale up to 60 firewalls. 

How are customer service and support?

Forti support is quite good.

Which solution did I use previously and why did I switch?

We work with Fortinet and Palo Alto.

How was the initial setup?

The initial setup was not complex. However, we did the initial setup seven years ago.

What other advice do I have?

We are Fortinet partners at this moment.

I'm not sure of the exact version we are on. I'm more on the sales side. 

We manage from Spain many firewalls around the world, and at this moment, it's very necessary to have FortiManager. It's just too bad we can't manage other vendors. 

I'd rate the solution at an eight out of ten. I'd rate it higher if it offered more outside-brand integrations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Jozef Beliansky - PeerSpot reviewer
Network engineers at a government with 501-1,000 employees
Real User
Easy to set up with good central management and helpful support
Pros and Cons
  • "Stability is good within the product."
  • "I prefer configuring rules and the VPN on the standalone device, not on the manager."

What is our primary use case?

We have 20 Forti Firewalls, including FortiManager. 

We use it for firewall management as we have many objects. In FortiManager, we use one type of object and implementation, the different firewalls.

What is most valuable?

The most valuable feature is having one object on all networks, which allows for implementation only once. We can have that object on one firewall or many, and we don't have to do everything one by one.

It's easy to set up the solution. 

Stability is good within the product.

It is scalable. 

Technical support is helpful and knowledgeable. 

The central management is great.

It's very transparent. If I  am troubleshooting for people who have a problem connecting to the network, then I can just open FortiManager and see all of the history of the connection. It makes it easy if I have to adjust a configuration.

What needs improvement?

The rules need to be more flexible. I prefer configuring rules and the VPN on the standalone device, not on the manager.

For how long have I used the solution?

I've used the solution for three years. 

What do I think about the stability of the solution?

It's quite stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have found the product to be scalable. It's not a problem if you want to expand it. 

For example, if you want to add another 10 or 15 firewalls, will it have any problems

How are customer service and support?

We have technical support in my local language. The person who assists us is senior and he's a master of FortiManager. He knows many options for configurations.

Their technical support is very responsive. They are very knowledgeable.

How would you rate customer service and support?

Positive

How was the initial setup?

It's easy to set up the product. It's an easy deployment. If I have a new box, we just have to create a template, and I add a new FortiGate to FortiManager, and implementation becomes only standard configuration via FortiManager. We do any password policy, proxy pack, and other features we implement, we do so through FortiManager. Other updates, for example, a hostname or object, is from FortiManager. However, if I create any specific rule on a specific VPN, we configure that on the device.

I'd rate the solution four out of five in terms of ease of implementation.

What's my experience with pricing, setup cost, and licensing?

We bought FortiManager as an option as we bought maybe five firewalls plus a license to FortiManager. The implementation site gave me only one price, which included both solutions. It was basically a package. It's moderately priced. I'd rate it a three out of five in terms of affordability.

What other advice do I have?

We had average security knowledge about management, and we started with a demo project. It was from Fortigate Support. They gave me two or three months free to try out FortiManager. I'd advise people to take the time to test it and see how it works. 

I'd rate the solution eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.