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Prasanth Kailasam - PeerSpot reviewer
Senior Client Manager at GBM
Real User
Top 5Leaderboard
May 4, 2023
Straightforward setup, and simple policy and management
Pros and Cons
  • "The most valuable feature of Fortinet FortiManager is the ease of manageability and policy-pushing functionality."
  • "Fortinet FortiManager could improve them by adding more portfolio components."

What is our primary use case?

Fortinet FortiManager can provide visibility for other Fortinet solutions across the company's environments, such as multiple branch offices. You are able to manage all these devices efficiently.

What is most valuable?

The most valuable feature of Fortinet FortiManager is the ease of manageability and policy-pushing functionality.

What needs improvement?

Fortinet FortiManager could improve them by adding more portfolio components.

In a future release, it would be beneficial if Fortinet FortiManager could improve by adding more devices able to be managed the solution, including  switching, routing, and wireless,

For how long have I used the solution?

I have been using Fortinet FortiManager for approximately five years.

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April 2026
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What do I think about the stability of the solution?

The stability is fine but could improve.

I rate the stability of Fortinet FortiManager an eight out of ten.

What do I think about the scalability of the solution?

Fortinet FortiManager is a scalable solution.

I have a considerable number of clients who currently use FortiManager - at present, I can recall more than five. Since effective policy management and centralized upgrades are critical for multi-location management, FortiManager is an essential tool for such purposes. FortiManager is installed in the majority of my clients' locations.

How are customer service and support?

The support of Fortinet FortiManager is good. 

How was the initial setup?

The initial setup of Fortinet FortiManager is straightforward. We can push out the policies centrally. From a hardware or a component perspective, the implementation is simple.

The initial implementation can be completed in just a few days. However, over the course of a week or a week and a half, we could potentially refine and simplify the process. Nevertheless, it's an ongoing endeavor, as each organization's needs dictate the policies that must be established and maintained.

What about the implementation team?

One person is enough for the deployment of the solution. However, it can depend on the environment. If there are a lot of modifications there might be a need for more people for the deployment. 

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiManager operates on a licensing system that is dependent on the number of devices being managed. Yearly subscription renewal is necessary to continue using the service. Although there is a cost associated with Fortinet FortiManager, its price is undoubtedly justified by the value it provides in terms of the purpose it serves.

What other advice do I have?

Fortinet FortiManager is highly recommended as a crucial component of any comprehensive solution offered to clients. This is especially true for clients operating in multi-location and multi-branch environments, where individually managing, upgrading, and patching each location can be a significant burden. In such scenarios, Fortinet FortiManager can greatly alleviate these challenges and streamlines the management process.

I rate Fortinet FortiManager an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Security Architect at Bouygues Telecom Mobile
Real User
Oct 21, 2024
Simple initial setup but technical support can be hit or miss
Pros and Cons
  • "FortiManager's ability to scale is good."
  • "There are a lot of bugs that need to be fixed, for example, the ZTP."

What is our primary use case?

FortiManager is used to facilitate the administration of FortiGate equipment. There are many features to automate processes and make it easier to manage the devices. For example, we can push the same configuration to hundreds or thousands of devices, which helps us maintain a global version of the configuration and status of the devices. We also use scripts and templates to make it even easier.

How has it helped my organization?

The ZTP (Zero Touch Provisionning) helps us to reduce the implementation time and TCO of the remote sites.

What is most valuable?

The main function of FortiManager that makes it valuable to me is automation. I can automate the installation of configurations using different programming languages like Python or HPE, and it's a GUI solution, so it's pretty easy to use, even for basic users. It's also compatible with traditional programming languages, another feature I like about FortiManager.

What needs improvement?

There are a lot of bugs that need to be fixed, for example, the ZTP. Automating and making it easier to understand devices is necessary, especially in terms of zero-touch provisioning. This mechanism needs more work as there are some bugs and some functions that do not work very well. Today, there are tickets with Fortinet regarding a problem with cluster devices. It means two devices can be configured to work like one device. In general, it is easy to configure manually, but when you want to do it automatically, Forti Manager should help, but today it didn't work.

FortiManager is a good tool, but there is a lack of really advanced documentation. While there are a lot of features available, for example, when working with Fortinet support, it can be challenging to find the right information. I work with Fortinet support every week as we have a partnership in my enterprise. However, for the public, it's not easy to access the kind of documentation we have access to. This level of partnership with Fortinet can be costly to attain for the general public.

Some learning websites and communities are available, but the documentation provided is not as advanced as what we have access to. It's challenging to find confirmation and recommendations for advanced admin settings based on complex configurations. To have access to this kind of information, a partnership or conversation with Fortinet support is required, which can be expensive for most users.
Fortinet need to work on the automation part because they are using now JINJA as programming languge without a real complicator behind to help resolve errors on the code which is very challenging.

For how long have I used the solution?

I have been using this solution for six years.

What do I think about the stability of the solution?

The device itself is very stable, but it's not the main number when it comes to using FortiManager to manage other devices. However, when it connects to other devices for the gate or to manage them, some functions don't work. There are some problems, but it's only around 3-5%, while 95% of the time, there are no problems interacting with other devices.

It handles stability very well.

What do I think about the scalability of the solution?

FortiManager's ability to scale is good as it's a virtual machine. You can raise the capacity as you go, and there is no limit for hardware. The basic ones support a lot of devices and offer a good defense. However, you need to raise the level of licensing every time to support more devices. So, in terms of scalability, it's really good.

How are customer service and support?

The level of support for P2 and P1 is wonderful. However, for levels 3 and 4, they have to work on their computer capacity and numbers. I've worked with them many times, and sometimes I have a good engineer but not a good understanding of the program.

By default, when we open a ticket, we only have access to P3 and P4. If we need P2 or P1, we have to ask for it, but not every single ticket requires P2 or P1 priority.

I have had both good and bad experiences with technical support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

FortiManager is definitely better than Cisco, and it's easier to use and more stable. I remember finding FortiManager to be much more flexible and stable.

Meraki works very well but is cloud-based and lacks some administrative tasks and functions. FortiManager is better than Meraki for managing devices.

How was the initial setup?

The initial setup is quite simple. Initially, I combined CentOS with other products, which took about five hours. However, It's not complicated at all. Moreover, I train some of our clients on how to use it, and they find it easy to understand. I can easily explain the technical aspects of the initial setup, like scripting, etc.

Fortinet FortiManager can be deployed both cloud-based and on-premise. There are various platforms available for on-premise deployment, such as hardware devices or VMs, that can be started on Hyper-V, NSR, or NSF. Additionally, it can be deployed on cloud-based platforms like Azure, Google Cloud, or Amazon AWS.

What other advice do I have?

Overall, I would rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Fortinet FortiManager
April 2026
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
892,383 professionals have used our research since 2012.
HamedWasel - PeerSpot reviewer
Senior Network Security Engineer at Orange
Real User
Feb 19, 2023
Easy to set up with good integration capabilities but we've had troubles when moving devices
Pros and Cons
  • "The setup is very simple."
  • "For the IPSEC tunnels, Fortimanager doesn't have all of the features that are available on Fortigate."

What is our primary use case?

We have over 300 Fortigate sites and we use this solution to manage everything under one interface. 

What is most valuable?

The scripts are very useful. We can push the TCL and CLI scripts to Fortigate.

The automation is great between Ansible and Fortimanager.

We can integrate the solution with other solutions.

There is one central template that we can use across sites. 

The setup is very simple. 

We can use the solution as a VM. 

What needs improvement?

We've faced an issue when we need to move devices. Templates need to be recreated instead of having the policies, et cetera, cut and pasted over. Everything should just move over when we need to move devices instead of recreating everything from scratch. 

For the IPSEC tunnels, Fortimanager doesn't have all of the features that are available on Fortigate. 

For how long have I used the solution?

I've been using the solution for three or four years. 

What do I think about the stability of the solution?

The stability is very good. We haven't dealt with any issues so far. It's reliable. 

What do I think about the scalability of the solution?

The scalability is okay. There are some restrictions. However, it is pretty good. I'd rate the solution eight out of ten. 

We have three accounts using the product. They range in size.

How are customer service and support?

We have an internal team that can handle tickets. We're limited in opening tickets directly with Fortinet.

In the past, however, I have opened many tickets with Fortinet in the past and found them to be very helpful and responsive. They were good at solving issues. 

Which solution did I use previously and why did I switch?

We have worked with Palo Alto and Cisco. The way of working with the firewalls is a bit different in Palo Alto's Panorama. With Panorama, we can add policies and prioritize them to override firewall policies (and vice versa). It's very flexible.

How was the initial setup?

The initial setup is very simple. We can create it using a VM. 

Our company has its own physical infrastructure, and we place the virtual infrastructure within that. 

What's my experience with pricing, setup cost, and licensing?

I don't deal with the pricing of the solution.

What other advice do I have?

In general, I would rate the product seven out of ten. It offers good features, however, Palo Alto offers better options.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Eric Verreault - PeerSpot reviewer
Network Administrator at Québec Government
Real User
Feb 1, 2023
Useful group features, beneficial customization, and reliable
Pros and Cons
  • "I appreciate the ability to connect via SSH through Fortinet FortiManager to the FortiGates I manage. This feature allows me to gather information about the interfaces without having to physically connect to the device. This is a convenient aspect that I find valuable."
  • "The information extraction through command lines was could improve to some extent. Although there were some command lines available, there were not enough options. For instance, I needed to obtain the management IP address of my two Fortigates, but the Fortinet FortiManager did not provide me with the IP address on the LAN interface. I attempted to find this information through the command line but was unsuccessful. I also searched for articles on the internet, but could not find a solution. This is an aspect that could be improved or potentially there is a method to access this information that I have yet to discover."

What is our primary use case?

I utilize Fortinet FortiManager to push commands with scripts. I made different scripts for different use cases.

What is most valuable?

I appreciate the ability to connect via SSH through Fortinet FortiManager to the FortiGates I manage. This feature allows me to gather information about the interfaces without having to physically connect to the device. This is a convenient aspect that I find valuable.

I have started utilizing the group features, which enable me to manage and update the devices in a structured and organized manner. For example, when installing new firmware or updates of FortiOS, I can divide the devices into different groups and update each group individually. This is a feature I began using around a year ago and has proven to be very useful.

Moreover, I have begun utilizing customized fields, which has added an extra level of convenience to my work. These fields have proven to be quite useful, and I would recommend them to others.

What needs improvement?

The information extraction through command lines was could improve to some extent. Although there were some command lines available, there were not enough options. For instance, I needed to obtain the management IP address of my two Fortigates, but the Fortinet FortiManager did not provide me with the IP address on the LAN interface. I attempted to find this information through the command line but was unsuccessful. I also searched for articles on the internet, but could not find a solution. This is an aspect that could be improved or potentially there is a method to access this information that I have yet to discover.

For how long have I used the solution?

I have been using Fortinet FortiManager for approximately three years.

What do I think about the stability of the solution?

Since I have been using the solution I have not experienced any problems with the stability.

What do I think about the scalability of the solution?

We did not run into any problems with the scalability.

How are customer service and support?

I reach out to the technical support team through a ticket. I was attempting to perform a rather complicated task, which involved pushing the FortiOS onto a FortiGate 30 E device without actually installing it. I had found information online that this was possible, but I encountered issues while trying to do so with two FortiGates.

I was successful in pushing the FortiOS onto the device, but both devices stopped functioning after that. I then asked the technical support team if this was a supported process, to which they responded that while it is possible, it would depend on the model being used. Based on my understanding, it is possible but with some limitations, especially with older models of the Fortinet solutions. This was the nature of my interaction with the technical support team.

Evaluating my experience with the support was decent but not textbook. During the evaluation process, I was asked for a substantial amount of information, some of which I felt was not pertinent. Nevertheless, I obliged and provided all the information requested. The main objective of the evaluation was to gather data from the devices and assess their performance. After the analysis was completed, the evaluators came back with their findings and advised that my current approach with the version or model being utilized within the organization was not recommended.

What other advice do I have?

I rate Fortinet FortiManager a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network administrator at PISystems
Real User
Apr 24, 2024
Has automation capabilities, improves our security operations, and centralizes management
Pros and Cons
  • "The most valuable feature is the centralized management console."
  • "Configuring Fortinet without internet access is challenging."

What is our primary use case?

We use Fortinet FortiManager for centralized management of our Fortinet devices, including switches and firewalls. This single console allows us to manage multiple devices efficiently.

How has it helped my organization?

We can push device configurations and policy management through FortiManager.

It has improved our security operations.

FortiManager has automation capabilities that positively impact our operational efficiency.

What is most valuable?

The most valuable feature is the centralized management console.

What needs improvement?

Configuring Fortinet without internet access is challenging.

For how long have I used the solution?

I am currently in the process of integrating Fortinet FortiManager.

What do I think about the scalability of the solution?

Fortinet FortiManager is scalable but scaling is costly.

How are customer service and support?

I am satisfied with the technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

I can complete the deployment myself.

What's my experience with pricing, setup cost, and licensing?

It can be expensive. Some competing solutions in the market, like Sophos and SonicWALL, offer lower costs of up to 40 percent.

What other advice do I have?

I would rate Fortinet FortiManager 8 out of 10.

I recommend it but be aware that Fortinet firewalls managed by FortiManager may require weekly updates due to known bugs on the Fortinet servers.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Slawomir Napiorkowski - PeerSpot reviewer
Architect at IT Systems and Solutions sp. z o.o.
Real User
Sep 7, 2023
It's an essential tool for managing complex environments across multiple sites
Pros and Cons
  • "Without FortiManager, you cannot manage a complex environment across several sites with multiple firewalls."
  • "FortiManager could improve by making it easier to port larger policy packages to the FortiGate firewalls. Sometimes, there's an issue when we install a big package of policies. If you have a couple thousand policies for FortiGate firewalls, it can take a few minutes to receive a response from the remote devices. It's only an issue when you're dealing with thousands of policies and installing them on a large number of devices."

What is our primary use case?

FortManager is a tool for centrally managing multiple FortiGate firewalls.

What is most valuable?

Without FortiManager, you cannot manage a complex environment across several sites with multiple firewalls. 

What needs improvement?

FortiManager could improve by making it easier to port larger policy packages to the FortiGate firewalls. Sometimes, there's an issue when we install a big package of policies. If you have a couple thousand policies for FortiGate firewalls, it can take a few minutes to receive a response from the remote devices. It's only an issue when you're dealing with thousands of policies and installing them on a large number of devices.

For how long have I used the solution?

We have used FortiManager for about 14 years. 

What do I think about the stability of the solution?


What do I think about the scalability of the solution?

I rate FortiManager eight out of 10 for scalability. 

How are customer service and support?

I rate Fortinet support nine out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with Cisco and Aruba. We decided to switch to Fortinet a couple of years back because we determined that Fortinet offered the best solution.

How was the initial setup?

Deploying FortiManager is straightforward. The initial installation is simple and can be completed in a few minutes, but configuring the devices and sending the policy packages to the firewalls can take a few hours. We have around seven engineers maintaining this solution. 

What's my experience with pricing, setup cost, and licensing?

I rate FortiManager six out of 10 for affordability. The pricing is decent. It isn't the most expensive solution. 

What other advice do I have?

I rate FortiManager eight out of 10. I recommend it for those who use FortiGate firewalls. It's a management unit for Fortinet solutions, so if you don't use FortiGate, it makes no sense. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Works at renesas
Real User
Apr 23, 2023
The solution is easy to use, and it integrates all devices on a single platform
Pros and Cons
  • "The product is easy to use and manage."
  • "FortiManager should improve the integration with third-party platforms."

What is our primary use case?

We use the solution to manage the firewall and the policies and objects associated with it.

What is most valuable?

The product is easy to use and manage. It integrates all the global devices into one platform.

What needs improvement?

FortiManager should improve the integration with third-party platforms. Though the solution is easy to manage, we need adequate training to use it.

For how long have I used the solution?

I have been using the solution for the past two years.

What do I think about the stability of the solution?

The solution is quite stable.

What do I think about the scalability of the solution?

The solution is scalable. Around 20 to 30 IT employees use the solution in the organization.

What about the implementation team?

It is a cloud-based solution. Around 20 people are needed for the deployment and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

Our organization pays a monthly license fee for the solution.

What other advice do I have?

Only IT employees in the organization can use the platform. I would recommend the solution to others. I would rate the product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. Network Architect at Endurance International Group
Real User
Mar 30, 2023
Reasonably priced, easy to implement, and easily manages multiple devices
Pros and Cons
  • "It is easy to set up the solution."
  • "Pricing-wise, it could always be less, even though it is less expensive than Palo Alto."

What is our primary use case?

We primarily use the solution for management tasks. We have Fortigate firewalls across the globe and need this product to manage everything. 

What is most valuable?

It's able to manage multiple devices, which is quite useful. 

The analytics are quite useful. 

It is easy to set up the solution. 

The solution is stable.

Technical support is good.

It can scale. 

The pricing is reasonable. 

What needs improvement?

Pricing-wise, it could always be less, even though it is less expensive than Palo Alto.

For how long have I used the solution?

I've been using the solution for three and a half years. 

What do I think about the stability of the solution?

It is quite stable. I'd rate it nine out of ten. It is reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It is very scalable. I'd rate it nine out of ten in terms of scalability. They are very flexible. 

We have less than 20 people on the solution. 

How are customer service and support?

Technical support is helpful. They are responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are also familiar with Cisco, Palo Alto, and Juniper as well. 

We moved from Palo Alto to Fortinet based on the cost savings we would achieve. 

How was the initial setup?

The solution has an easy setup.

I'd rate it nine out of ten. It's not complex. 

We have a large setup. Getting everything working took us a couple of months. 

What's my experience with pricing, setup cost, and licensing?

The solution is pretty reasonable in terms of price. I'd rate the affordability around seven or eight out of ten. 

What other advice do I have?

We are customers and end users.

I'd rate the solution nine out of ten. 

We are using the latest version of the solution.

We have a large setup for managing multiple Fortigates, et cetera. You get what you pay for, and it gives us all of the features and functionality we need. If a company has basic requirements, it might be better off with a PfSense.

I'd recommend the solution to others. For the number of features you get, the pricing is pretty great.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.