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reviewer1410516 - PeerSpot reviewer
Pre-Sales Engineer at a tech services company with 201-500 employees
Real User
Easy to manage, good interface, and simple to use
Pros and Cons
  • "The best feature of Fortinet FortiManager is its ease of use. It is easy to manage the firewall from Fortinet FortiManager. Additionally, the interface is very good."
  • "The FortiManager is more complex and they can make it easier to use the VPN manager. All other features are okay. However, the VPN manager is more difficult and can cause some issues in the environment, if you do not have the experience to use it."

What is our primary use case?

I have used the FortiManager to implement and manage the Fortigate solution in one company that we implemented Fortinet. We use the FortiManager to manage all the Fortigates, firewalls, projects, and old projects.

What is most valuable?

The best feature of Fortinet FortiManager is its ease of use. It is easy to manage the firewall from Fortinet FortiManager. Additionally, the interface is very good.

What needs improvement?

The FortiManager is more complex and they can make it easier to use the VPN manager. All other features are okay. However, the VPN manager is more difficult and can cause some issues in the environment, if you do not have the experience to use it.

For how long have I used the solution?

I used Fortinet FortiManager within the last 12 months.

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What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiManager is very good.

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

The amount of technicians you would need for the implementation of Fortinet FortiManager depends on the environment. If you have many firewalls managed by FortiManager, you need more people. However, one person can manage the FortiManager, but you have the Fortigate environment to manage, you need more people, for example approximately four for the environment.

What other advice do I have?

I encourage the use of this solution. It is very good because they make it easy to manage the environment.

I rate Fortinet FortiManager a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Damitha Anuradha - PeerSpot reviewer
Head of Presales at AcSys Networks Private Limited
Real User
Top 5
Manage multiple devices with ease but experience complexity in deployment and limited AI features
Pros and Cons
  • "I find Fortinet's technical support for FortiManager effective and I would rate it eight out of ten."
  • "The deployment of Fortinet FortiManager is quite complex and should be easier. It requires improvement in vulnerability management and should integrate automated AI features to enhance its reliability."

What is our primary use case?

I use Fortinet FortiManager to manage multiple devices in a single location. Although it does not provide a security posture itself, it depends on the firewall policies and settings in their respective firewalls. Fortinet FortiManager is primarily meant for the management of devices.

What is most valuable?

Fortinet FortiManager manages multiple devices in a single location and can identify vulnerabilities. If it could create and send automated policies for any vulnerabilities to all devices, that would be ideal. I recommend integrating more AI features to enhance the reliability of the product.

What needs improvement?

The deployment of Fortinet FortiManager is quite complex and should be easier. It requires improvement in vulnerability management and should integrate automated AI features to enhance its reliability. The AI features are very limited, and there is room for adding more.

For how long have I used the solution?

I have used Fortinet FortiManager for about ten years.

What was my experience with deployment of the solution?

There are some issues when it comes to different firewall models with different firmware versions. Fortinet FortiManager can manage only a certain number of firmware versions at a time, which complicates deployment.

What do I think about the stability of the solution?

On a scale of one to ten, I would rate the stability of Fortinet FortiManager as a seven.

What do I think about the scalability of the solution?

I would rate Fortinet FortiManager's scalability as a six out of ten, indicating it could be more scalable.

How are customer service and support?

I find Fortinet's technical support for FortiManager effective and I would rate it eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

For the cloud version, you just have to register the license, then it prepares the appliance. After that, you just add the devices by their IPs. For the on-premises version, you have to check the firmware versions and perform necessary updates.

What about the implementation team?

One person can deploy Fortinet FortiManager, taking approximately fifteen to thirty minutes. Sometimes it takes even less time.

What's my experience with pricing, setup cost, and licensing?

I find Fortinet FortiManager to be a bit more expensive, especially when considering the environment. It shows cost-effectiveness when managing more than ten devices, whereas it is less effective with fewer devices. I rated pricing as six out of ten.

What other advice do I have?

I recommend Fortinet FortiManager for those managing more than ten devices. Overall, I would rate Fortinet FortiManager as a seven out of ten. Also, there is no need for maintenance after the deployment.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
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Updated: April 2025
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.