We use it to manage the FortiGate and install it on several sites. You can see the lock, and if there is a problem inside the network, the FortiGate sends a warning to the Fortinet FortiManager. It allows you to check and know what the problem is. If we use the Fortinet FortiManager to replicate the configuration and want to install ten FortiGate on ten sites, you don't have to set configuration on all ten. You can configure one FortiGate and the Fortinet FortiManager to replicate the configuration on all orders of FortiGate. You can manage the bandwidth and decide to set it. For example, the IT team can use two megabytes, and the commercial team can use one gigabyte. In addition, you can configure it at your ease.
Consultant at AMH Consulting Group
Easy configuration and scalable with an easy setup
Pros and Cons
- "You can configure it at your ease."
- "You cannot integrate with other solutions."
What is most valuable?
What needs improvement?
You cannot integrate with other solutions, so they should allow integration with Cisco and Juniper. It'd be great if we could log into other provider equipment on Fortinet FortiManager.
For how long have I used the solution?
We have been using this solution for five years. It is deployed on cloud. We are satisfied with Fortinet FortiManager because it's a very interesting solution.
What do I think about the stability of the solution?
It is stable but also depends on the type of internet connection that you have. If your internet connection is stable, the Fortinet FortiManager allows different sites to be easily accessible.
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What do I think about the scalability of the solution?
It is a scalable solution. Our customers are big enterprises and corporate clients.
How are customer service and support?
When you have some problem, they are always available to help.
How was the initial setup?
The initial setup is easy compared to Cisco Solutions because you just have to click when configuring. Whereas with Cisco, you have to set CMI commands.
What's my experience with pricing, setup cost, and licensing?
I rate this solution a nine out of ten. I do not have specific details about the licensing costs. Compared to competitors like Panorama, Fortinet FortiManager is cheaper.
What other advice do I have?
Companies are interested in this solution. We help about five clients install the solution on their sites.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
CSO at Nologin
Good centralization and management with great reliabilty
Pros and Cons
- "It is stable."
- "The solution should be more open to other products."
What is our primary use case?
We primarily use the solution for managing firewalls.
What is most valuable?
We enjoy the centralization of all roles and objects and so on.
As a manager, you can manage 50 or 40 firewalls with only one product.
The initial setup is easy.
It is stable.
What needs improvement?
The solution should be more open to other products. FortiManager must be able to manage other products from other vendors. While it's perfect for other Forti products, it's not ideal for everything.
This is not available to work with many other vendors in the cloud. In the end, you want only one view of your own security view of everything, which is impossible with FortiManager.
Of course, this is the case with Palo Alto as well.
For how long have I used the solution?
I've been using the solution for seven or eight years.
What do I think about the stability of the solution?
It is a stable, reliable product. The solution has good performance. There are no bugs or glitches. It doesn't crash.
What do I think about the scalability of the solution?
The product is likely scalable, however, we haven't pushed it.
We have no experience with many numbers, such as 200 or 600 devices. We scale up to 60 firewalls.
How are customer service and support?
Forti support is quite good.
Which solution did I use previously and why did I switch?
We work with Fortinet and Palo Alto.
How was the initial setup?
The initial setup was not complex. However, we did the initial setup seven years ago.
What other advice do I have?
We are Fortinet partners at this moment.
I'm not sure of the exact version we are on. I'm more on the sales side.
We manage from Spain many firewalls around the world, and at this moment, it's very necessary to have FortiManager. It's just too bad we can't manage other vendors.
I'd rate the solution at an eight out of ten. I'd rate it higher if it offered more outside-brand integrations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
Fortinet FortiManager
November 2024
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816,406 professionals have used our research since 2012.
Chief Technology Officer at Litmus
Central deployment, quick technical support with urgent tickets, not costly
Pros and Cons
- "Technical support is great. When we have sent urgent tickets and they do reply back within fifteen minutes."
- "When we have a specific configuration pushed it does take some time to be deployed on the actual firewall."
What is most valuable?
In our use case, we manage the configuration of all the firewalls so we can create different versions. We are able to do a centralized deployment and if any changes are there, we can map them with the authorization policies. If somebody makes a mistake with the configuration we can revert back to the old configuration. With Fortinet FortiManager, we can manage multiple firewalls and devices from a central point.
What needs improvement?
When we have a specific configuration pushed it does take some time to be deployed on the actual firewall. There might be some bugs or issues in that particular case. Sometimes we need to, if it is in a cluster mode, reboot the firewall. If the configuration does not go properly we have to reboot. These are small changes that will make things seamless.
When upgrades are deployed, Fortinet FortiManager should identify if a specific device is not matching with other devices. I think it is there, but then in the perspective of alerts and logs, the uneven configuration is there. It should be today's alert. For example, disaster recovery site, there is a firewall. If someone changes it in the primary production area and then they forget to change it in their area, there should be an alert.
For how long have I used the solution?
I have been using Fortinet FortiManager for the past four years.
What do I think about the stability of the solution?
It is stable. If Fortinet FortiManager goes down, then accessing an individual firewall is a different process altogether. Obviously, security devices are there, so basically those security points are available. I don't know if a cloud-based Fortinet FortiManager is available right now. But then on-premise, we have to take care of the devices, and the availability of those devices.
What do I think about the scalability of the solution?
It is scalable and there is no issue. You can have available devices and you can scale. The only thing is you need to do capacity planning. How many firewalls are there and the model of Fortinet FortiManager has to be decided? If you do this properly, then there is no issue.
How are customer service and support?
Technical support is great. When we have sent urgent tickets and they do reply back within fifteen minutes.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have Palo Alto, Fortinet, Cisco, and WatchGuard. We also work with Juniper.
How was the initial setup?
For people who are not used to operating it, it is a little complex.
What was our ROI?
Fortinet Fortimanger is not costly. They have high-end devices and the portfolio is big. Basically, they have a portfolio for all the aspects of security. From that perspective, they are good.
What's my experience with pricing, setup cost, and licensing?
The price point is very good.
What other advice do I have?
I would rate Fortinet FortiManager an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Project Manager at EvaBssi
Easy to set up, quick response to threats, and collaborates well with other Fortinet products
Pros and Cons
- "The initial setup was straightforward."
- "Within the management of some features on FortiManager, specifically the management of user objects used for VPN service, FortiManager is quite weak."
What is our primary use case?
Our client was at the start of a network automation journey. They were a multi-brand network environment and they started investing in the FortiManager to support their vision of network and security orchestration.
That was their first step in a series of steps to build up their security capabilities or at least to get better visibility on the security topics within their environment. With a different team, they also deployed the Nessus and Lansweeper in the same environment to do automated vulnerability sweeps. Before I left that customer, there were plans of deploying additional Fortinet products - FortiAnalyzer, for example. I left the customer team in February this year, so I'm not updated anymore on what's happening there.
What is most valuable?
This was the first time for me to work with the FortiManager or a similar product. It was an interesting learning for me personally, to understand how we could do centralized management of these firewalls. At the same time, while we were deploying the solution, I considered how useful it would be in collaboration with other Fortinet products, for example, the Analyzer, and the FortiSIEM, to really get automated security responses. That's what the vision was.
To have a quicker response to security events, the customer wanted to eventually acquire the capabilities to do automated security responses, just to make it faster to respond to security events. Even without the security orchestration, just the fact that the customer could request the firewall team to configure a job that would roll out a configuration on the firewalls and it could be deployed across all the firewalls through the FortiManager. That was a big improvement compared to deploying the new firewall rule on each firewall sequentially. So being able to roll it out to all the firewalls in the same change, was a big improvement in terms of being able to respond more quickly to any security events.
The initial setup was straightforward.
What needs improvement?
Within the management of some features on FortiManager, specifically the management of user objects used for VPN service, FortiManager is quite weak. This was the case as of the time when we deployed them, which was one software cycle ago. I don't know whether that deficiency was fixed, however, we found it was easier to make changes to the VPN user objects, and local user objects. It was much easier to make the changes directly on the firewall than with FortiManager because in FortiManager you have to go through different windows, and even the CLI, in order to make the changes to the user database. It's just a matter of improving the UI, being able to manipulate objects that could be manipulated using the firewall GUI for example. It's just about expanding the features of the product so that whatever you can do on the firewall, you can also do it at the same level of convenience on the FortiManager.
For how long have I used the solution?
I used the solution for a while. I used it just last year. The project ended in February this year, so it has been several months now since I last touched FortiManager.
What do I think about the stability of the solution?
The solution was stable. I left that customer last February, so I don't know how it is now. At the point I left, it was stable.
What do I think about the scalability of the solution?
With regards to scalability, with the on-prem solution, I would say it won't be as scalable as a more virtual solution, either on the cloud or on-prem. With virtualized environments, you can scale easily. With appliances, you do have hard limits in terms of capabilities. Once the number of devices exceeds the limits of the product, then you have no choice but to upgrade to a higher model of FortiManager.
We have two clients who use FortiManager in their environment.
How are customer service and support?
The overall support was okay. We only had issues really when we raised several tickets to help solve the synchronization of the user objects, I felt it took much longer than it should have. It took several weeks before we finally definitively were told it won't work and this is what we need to do. Therefore, it took much longer than I felt it should have taken. For other topics that we raised during the deployment, they were quite helpful, however.
How was the initial setup?
I helped the project team in implementing it. It was the first time that we implemented FortiManager.
The initial setup was straightforward. If you wanted just to do the basic configuration, it's quite straightforward.
That said, it was straightforward except we had some big issues, and big challenges in our first attempt to put all the devices in the same ADOM as each device had a fair amount of custom firewall rules and custom firewall objects already existing, and each firewall at the branch site was also acting as a local VPN hub.
We had a lot of local user objects and we discovered quite quickly that when we had a lot of user objects for the same user, but on different firewalls, when we wanted to put them into the same ADOM, it created a huge challenge in synchronizing user objects because these user objects on different firewalls are considered to be different user objects owned by the same physical person. They had the same username and the same authentication credentials, so it created an issue in synchronization.
Eventually, after consulting with Fortinet, we had to redo our design. That was the only hiccup we had in the design during implementation. Had we known about this requirement, had we understood that particular technical constraint earlier, our design from the beginning would have been much different.
The deployment itself took four months.
We had two technical people who set up the solution, however, neither were full-time. You only really need one full-time person.
What's my experience with pricing, setup cost, and licensing?
The licenses that we purchased as part of the project were for three years. I don't remember the price anymore. I can't recall the monthly license fee. In any case, the licenses were purchased for three-year periods.
What other advice do I have?
I'd rate the product eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Security Manager at Alternative Solutions
The best stability for application control and inspections
Pros and Cons
- "The solution has the best stability for application control and inspections."
- "The fabric for integrations or connections could be improved."
What is our primary use case?
I am a systems integrator and work with customers to integrate the solution.
What is most valuable?
The solution has the best stability for application control and inspections.
What needs improvement?
The fabric for integrations or connections could be improved. This would make a big difference for some customers.
For how long have I used the solution?
I have been using the solution for more than five years.
What do I think about the scalability of the solution?
The solution is very scalable so I rate scalability a ten out of ten.
How are customer service and support?
Support has an overall lack of knowledge. We have opened many tickets for support but they don't even answer them.
What's my experience with pricing, setup cost, and licensing?
Pricing could improve a little bit so I rate it a seven out of ten.
What other advice do I have?
It is important to select the features you need at the outset. Some customers don't do this correctly so their hardware doesn't perform as well. Take into account the applications you want to run on the solution when selecting features.
I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network administrator at PISystems
Has automation capabilities, improves our security operations, and centralizes management
Pros and Cons
- "The most valuable feature is the centralized management console."
- "Configuring Fortinet without internet access is challenging."
What is our primary use case?
We use Fortinet FortiManager for centralized management of our Fortinet devices, including switches and firewalls. This single console allows us to manage multiple devices efficiently.
How has it helped my organization?
We can push device configurations and policy management through FortiManager.
It has improved our security operations.
FortiManager has automation capabilities that positively impact our operational efficiency.
What is most valuable?
The most valuable feature is the centralized management console.
What needs improvement?
Configuring Fortinet without internet access is challenging.
For how long have I used the solution?
I am currently in the process of integrating Fortinet FortiManager.
What do I think about the scalability of the solution?
Fortinet FortiManager is scalable but scaling is costly.
How are customer service and support?
I am satisfied with the technical support.
How would you rate customer service and support?
Positive
How was the initial setup?
I can complete the deployment myself.
What's my experience with pricing, setup cost, and licensing?
It can be expensive. Some competing solutions in the market, like Sophos and SonicWALL, offer lower costs of up to 40 percent.
What other advice do I have?
I would rate Fortinet FortiManager 8 out of 10.
I recommend it but be aware that Fortinet firewalls managed by FortiManager may require weekly updates due to known bugs on the Fortinet servers.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Apr 24, 2024
Flag as inappropriateOwner at Omma Consulting
Good features and fair pricing but needs better connectivity with FortiManager and FortiSwitch
Pros and Cons
- "The solution is very stable."
- "I didn't like the connectivity with FortiManager and FortiSwitch, which was buggy and annoying and had fewer features."
What is most valuable?
I like the features on offer. For example, SD-WAN. It's one single configuration point for everything, especially when you have a headquarters and branch.
The VPN also is beneficial also.
The correlation with the FortiAnalyzer is very good with FortiManager.
The solution is very stable.
We find the pricing to be fair.
What needs improvement?
I didn't like the connectivity with FortiManager and FortiSwitch, which was buggy and annoying and had fewer features. For example, sometimes you could change something in FortiManager, and then you had to upload another version of the configuration. If you changed something on the suite side, you had a problem. The correlation between FortiManager and the Forti suites was not that good.
I'd like more visibility and more troubleshooting features for the whole VPN. I'd like a better quality of service and maybe more features. We always compare features with what other vendors offer to see if there is added value from a certain product. From what I've seen, for example, with SD-WAN that Cisco used to build, which was similar to the VPN for FortiManager, it was quite easy to implement in comparison.
For how long have I used the solution?
I've used this solution for the last four years.
What do I think about the stability of the solution?
It is a stable product. The performance is good.
What do I think about the scalability of the solution?
It's scalable if you have many devices. It makes things easier, especially if you want to have a VPN and stuff like that. When you have lots of devices, it's very helpful as a solution.
Which solution did I use previously and why did I switch?
I work with a variety of Fortinet products, including FortiGate, FortiManager, FortiAnalyzer, and FortiWiFi with access points.
What's my experience with pricing, setup cost, and licensing?
The pricing is quite reasonable.
I can't speak to exact pricing as I don't handle the licensing aspects. In some cases, where customers have two or three devices, it comes for free.
What other advice do I have?
I'm a Fortinet partner.
I'd rate the solution seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network & Security Engineer at Viroka Technology Private Limited
Affordable solution that makes it easier to push policy
Pros and Cons
- "FortiManager's best feature is the integration of administrator users."
- "FortiManager could be more user-friendly."
What is our primary use case?
I primarily use FortiManager to manage FortiGate in a single console.
How has it helped my organization?
FortiManager has made it easier to push policy and has saved us money by providing free training.
What is most valuable?
FortiManager's best feature is the integration of administrator users.
What needs improvement?
FortiManager could be more user-friendly.
For how long have I used the solution?
I've been using FortiManager for over three years.
What do I think about the stability of the solution?
I haven't seen any performance or stability issues with FortiManager.
What do I think about the scalability of the solution?
The on-prem version of FortiManager is not very scalable.
How was the initial setup?
The initial setup was complicated.
What's my experience with pricing, setup cost, and licensing?
FortiManager isn't expensive, but its cost is dependent on which services are required. It has no extra or hidden fees.
What other advice do I have?
I would give FortiManager a rating of nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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