We are using FortiManager to manage all the equipment. We have a hybrid deployment.
Works at a non-profit with 51-200 employees
Saves time and makes it easy to manage a large number of devices
Pros and Cons
- "It is easy to manage a huge number of devices with FortiManager."
- "Its licensing model should be improved."
What is our primary use case?
How has it helped my organization?
We are managing a research and education network, and we have about 200 Fortinet FortiGate devices dispatched in the country. We are managing all of them with FortiManager. It has simplified the management and reduced the time to configure the devices.
What is most valuable?
It is easy to manage a large number of devices with FortiManager.
What needs improvement?
Its licensing model should be improved.
Buyer's Guide
Fortinet FortiManager
February 2025
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
For how long have I used the solution?
We started using it this year.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Their support is very good. I don't have any issues with their technical support.
How was the initial setup?
It is very easy.
What about the implementation team?
We did it ourselves.
What's my experience with pricing, setup cost, and licensing?
For us, it is a little bit expensive.
What other advice do I have?
I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Manager IP Network Security Planning at MTN
Easy to setup, learn, and use
Pros and Cons
- "The user interface is very easy to navigate."
- "Regional support in African countries needs to be improved."
What is most valuable?
The user interface is very easy to navigate. It is comfortable to use.
What needs improvement?
Regional support in African countries needs to be improved.
For how long have I used the solution?
I have been using FortiManager for less than a year.
What do I think about the stability of the solution?
So far, FortiManager has been really stable.
What do I think about the scalability of the solution?
We have not pushed our usage to the point where we have had to scale, yet.
How are customer service and technical support?
The platform does not have proper support for Africans.
How was the initial setup?
The initial setup is straightforward and not as cumbersome as some other products.
Our deployment took a month or two because of the change management.
What other advice do I have?
My advice to anybody who is researching this product is that it is quite easy to use and the learning curve is not steep.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiManager
February 2025
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
Head of the IT Security Division at a tech services company with 11-50 employees
Provides good and detailed log management
Pros and Cons
- "Provides good and detailed log management."
- "Wizards could be improved in pushing policies."
What is our primary use case?
Our use case is for management and back up configuration. I work in the IT security division.
What is most valuable?
This is a good product if you're looking for a central management solution. FortiManager provides good log management and more details than other solutions for logs.
What needs improvement?
I'd like to see the improvement of wizards when it comes to pushing policies and copying, VPNs, etc. Sometimes Fortinet changes its subscriptions. A few years ago Fortinet Firewall had capabilities for use in the cloud environment; they then changed the subscription and it was no longer part of the subscription, forcing the customer to buy an additional license. The technical support needs to improve. They moved their call center to India and although I have a special PIN code for the support team, they hang up after a minute or so and I need to redial.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
The solution is stable but it does require regular upgrades.
What do I think about the scalability of the solution?
We can scale but it requires the purchase of additional licenses.
How was the initial setup?
We deploy this solution for our clients. It's a pretty straightforward process for us.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable, especially when compared to Cisco or Palo Alto. It also has a free version for smaller organizations.
What other advice do I have?
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Analista de Suporte at NCT Informática
Good features, excellent reports, and helpful central management capabilities
Pros and Cons
- "The reports feature is excellent."
- "If you have more than one FortiMail device, you can't manage it then with FortiManager on FortiGate."
What is our primary use case?
We primarily use the solution for managing FortiGate devices.
What is most valuable?
We like the central management capabilities.
The reports feature is excellent.
What needs improvement?
If you have more than one FortiMail device, you can't manage it then with FortiManager on FortiGate.
It needs more integration with more Fortinet devices.
For how we use the solution, we do not need any new features.
For how long have I used the solution?
I've been using the solution for close to ten years. It's been a long time.
What other advice do I have?
I'm a consultant and I work with Fortinet solutions.
I'd rate the solution nine out of ten. It's been good overall. We've been pleased with its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Head of IT
Easy firmware upgrades but some stability issues
Pros and Cons
- "FortiManager's most valuable features are web-based or web-rule-based policies, SD-WAN, and the ease of upgrading to new firmware."
- "FortiManager would be improved by putting everything into a single console, including Microsoft O365 integration."
What is our primary use case?
I primarily use FortiManager to manage central policies and maintain a single pane of glass.
What is most valuable?
FortiManager's most valuable features are web-based or web-rule-based policies, SD-WAN, and the ease of upgrading to new firmware.
What needs improvement?
FortiManager would be improved by putting everything into a single console, including Microsoft O365 integration. Its stability could also be better.
For how long have I used the solution?
I've been using FortiManager for three years.
What do I think about the stability of the solution?
FortiManager is pretty stable, but there are some bugs - for example, with some of the OCVPNs not getting managed properly.
What do I think about the scalability of the solution?
FortiManager is scalable.
How are customer service and support?
Fortinet's technical support is helpful.
Which solution did I use previously and why did I switch?
I previously worked with Check Point and ASA but switched to FortiManager as it's more cost-effective.
How was the initial setup?
The initial setup is pretty easy and took around one day for fifteen devices.
What's my experience with pricing, setup cost, and licensing?
FortiManager is reasonably priced - I pay around US$40,0000 per year, which covers fifty locations.
What other advice do I have?
FortiManager is the best suite for SMBs, and I would rate it as six out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Security Engineer at MTDS
Good central management but bad stability
Pros and Cons
- "The central management feature is the most valuable to me."
- "The product is not very stable."
What is our primary use case?
It is used to manage several firewalls, primarily for setting policies and as a central management point for all the firewalls.
What is most valuable?
The central management feature is the most valuable to me.
What needs improvement?
We find that several vulnerabilities are showing up every week, so we have to check every time with the customer to make sure everything is okay and to apply patches when needed. The frequency is a little disarming. So, the product is not very stable.
For how long have I used the solution?
I have been working with Fortinet FortiManager for a year. We are currently using the latest release, version 7.
What do I think about the stability of the solution?
I would rate the stability a four out of ten.
How are customer service and support?
There is not an issue with the technical team. It's more about the product itself.
What's my experience with pricing, setup cost, and licensing?
The pricing model is affordable. Largely, customers opt for this solution because it has a low price.
What other advice do I have?
Overall, I would rate the product a five out of ten, mainly because of its stability and also because the technology is not as advanced as some of its competitors, such as Palo Alto and Check Point.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at EASI Network
Integrates easily with other Fortinet products and is very stable
Pros and Cons
- "A fully integrated solution."
- "Can be difficult to configure."
What is our primary use case?
We work with the FortiManager tool to configure several solutions for our customers. Generally, our customers already have the product installed on their network. We work as independent consultants.
What needs improvement?
The product could be improved by making it a little easier to configure. Sometimes it's a bit complicated to find the right way to configure. For example, if you want to have a link between a FortiGate to a FortiSwitch, sometimes it's not so clear. Sometimes there is a problem because U.S. FortiGate has one version and FortiSwitch has another version of the operating system and it's difficult to create, to have a link between two devices, and we have to do an upgrade before using it.
I would like the configuration to be easier. If that is solved then the product is perfect.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
I have no experience with scalability.
How are customer service and technical support?
The technical support for us is great. We get our support from Fortinet in Belgium, so we can communicate directly with a technician in Belgium. It's perfect.
Which solution did I use previously and why did I switch?
We also train in Cisco and are certified and support Cisco, so we know that solution very well. The difference between the two is that Cisco is always more complicated than Fortinet.
How was the initial setup?
I think the initial setup is too complicated because there are several versions of the operating systems, so you don't have directly connections between two devices. In the study guide it's easier but on site it's not so easy.
What's my experience with pricing, setup cost, and licensing?
I think the pricing is reasonable, it's cheaper than Cisco.
What other advice do I have?
It's a good solution if the customer has all Fortinet products. The advantage of Fortinet is that if you have all their products - FortiGate or FortiSwitch or FortiController, FortiWeb, FortiClient, it's an integrated solution but if you have only Fortinet Switch, it's no more interesting than Cisco.
I would rate this product an eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
Asst. Network Security Engineer at a tech services company with 11-50 employees
Reasonably priced, and the centralized management helps to consolidate network security operations
Pros and Cons
- "Fortinet has the option of synchronization in the cloud, so you can manage everything if you have a cloud account."
- "The response times from technical support need to be a bit quicker."
What is our primary use case?
We are a solution provider, reseller, and distributor. Fortinet FortiManager is one of the security products that we implement for our customers.
How has it helped my organization?
FortiManager is a benefit to our clients who have several Fortinet products in their ecosystem. For example, they may have different products such as FortiGate firewall, FortiAnalyzer, and FortiSandbox, and they can orchestrate them from FortiManager.
It also allows for multitenancy, where we can manage the security solutions of several different customers.
What is most valuable?
Fortinet has the option of synchronization in the cloud, so you can manage everything if you have a cloud account.
FortiManager supports orchestration in distributed environments and provides features such as automation and profiling. It allows you to push the configuration for new deployments, which makes the setup of new systems easier.
It fits well into either NOC or SOC environments to assist with managing the overall security solution.
What needs improvement?
The GUI and the whole process of configuration should be improved.
The response times from technical support need to be a bit quicker.
For how long have I used the solution?
I have been working with FortiManager for about two years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
It is scalable, although if you are managing hardware appliances then there are some limitations. If you are using the VM then you can just upgrade your license and add resources.
How are customer service and technical support?
The technical support wait times are long and this is an area that should be improved. Raising a ticket through the portal will sometimes take more than 24 or 48 hours. The response time definitely needs to be a bit quicker.
Which solution did I use previously and why did I switch?
I work with a variety of security vendors and have a lot of experience with Fortinet products. I also work with solutions from McAfee and Palo Alto.
I have also worked with the Cisco DNA Center and they have some futuristic options in the interface.
How was the initial setup?
The initial setup is not complex and it will take only one or two hours to get the appliance online. After this, it will take time to populate the configuration with all of your assets. There is a lot of planning involved in this stage.
What's my experience with pricing, setup cost, and licensing?
In comparison with other products, the price of FortiManager is reasonable.
What other advice do I have?
In terms of deployment options, it has a lot of options for enterprise-level organizations such as telcos and banks. Overall, I think that this product is okay.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
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Updated: February 2025
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