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Jozef Beliansky - PeerSpot reviewer
Network engineers at a government with 501-1,000 employees
Real User
Sep 23, 2022
Easy to set up with good central management and helpful support
Pros and Cons
  • "Stability is good within the product."
  • "I prefer configuring rules and the VPN on the standalone device, not on the manager."

What is our primary use case?

We have 20 Forti Firewalls, including FortiManager. 

We use it for firewall management as we have many objects. In FortiManager, we use one type of object and implementation, the different firewalls.

What is most valuable?

The most valuable feature is having one object on all networks, which allows for implementation only once. We can have that object on one firewall or many, and we don't have to do everything one by one.

It's easy to set up the solution. 

Stability is good within the product.

It is scalable. 

Technical support is helpful and knowledgeable. 

The central management is great.

It's very transparent. If I  am troubleshooting for people who have a problem connecting to the network, then I can just open FortiManager and see all of the history of the connection. It makes it easy if I have to adjust a configuration.

What needs improvement?

The rules need to be more flexible. I prefer configuring rules and the VPN on the standalone device, not on the manager.

For how long have I used the solution?

I've used the solution for three years. 

Buyer's Guide
Fortinet FortiManager
January 2026
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the stability of the solution?

It's quite stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have found the product to be scalable. It's not a problem if you want to expand it. 

For example, if you want to add another 10 or 15 firewalls, will it have any problems

How are customer service and support?

We have technical support in my local language. The person who assists us is senior and he's a master of FortiManager. He knows many options for configurations.

Their technical support is very responsive. They are very knowledgeable.

How would you rate customer service and support?

Positive

How was the initial setup?

It's easy to set up the product. It's an easy deployment. If I have a new box, we just have to create a template, and I add a new FortiGate to FortiManager, and implementation becomes only standard configuration via FortiManager. We do any password policy, proxy pack, and other features we implement, we do so through FortiManager. Other updates, for example, a hostname or object, is from FortiManager. However, if I create any specific rule on a specific VPN, we configure that on the device.

I'd rate the solution four out of five in terms of ease of implementation.

What's my experience with pricing, setup cost, and licensing?

We bought FortiManager as an option as we bought maybe five firewalls plus a license to FortiManager. The implementation site gave me only one price, which included both solutions. It was basically a package. It's moderately priced. I'd rate it a three out of five in terms of affordability.

What other advice do I have?

We had average security knowledge about management, and we started with a demo project. It was from Fortigate Support. They gave me two or three months free to try out FortiManager. I'd advise people to take the time to test it and see how it works. 

I'd rate the solution eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
JavierSanchez - PeerSpot reviewer
CSO at a computer software company with 11-50 employees
Real User
Sep 1, 2022
Good centralization and management with great reliabilty
Pros and Cons
  • "It is stable."
  • "The solution should be more open to other products."

What is our primary use case?

We primarily use the solution for managing firewalls. 

What is most valuable?

We enjoy the centralization of all roles and objects and so on.

As a manager, you can manage 50 or 40 firewalls with only one product.

The initial setup is easy.

It is stable. 

What needs improvement?

The solution should be more open to other products. FortiManager must be able to manage other products from other vendors. While it's perfect for other Forti products, it's not ideal for everything.

This is not available to work with many other vendors in the cloud. In the end, you want only one view of your own security view of everything, which is impossible with FortiManager.

Of course, this is the case with Palo Alto as well.

For how long have I used the solution?

I've been using the solution for seven or eight years. 

What do I think about the stability of the solution?

It is a stable, reliable product. The solution has good performance. There are no bugs or glitches. It doesn't crash. 

What do I think about the scalability of the solution?

The product is likely scalable, however, we haven't pushed it. 

We have no experience with many numbers, such as 200 or 600 devices. We scale up to 60 firewalls. 

How are customer service and support?

Forti support is quite good.

Which solution did I use previously and why did I switch?

We work with Fortinet and Palo Alto.

How was the initial setup?

The initial setup was not complex. However, we did the initial setup seven years ago.

What other advice do I have?

We are Fortinet partners at this moment.

I'm not sure of the exact version we are on. I'm more on the sales side. 

We manage from Spain many firewalls around the world, and at this moment, it's very necessary to have FortiManager. It's just too bad we can't manage other vendors. 

I'd rate the solution at an eight out of ten. I'd rate it higher if it offered more outside-brand integrations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiManager
January 2026
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,899 professionals have used our research since 2012.
Marnilo Cardenas - PeerSpot reviewer
Network Project Manager at a tech services company with 201-500 employees
Real User
Jun 13, 2022
Easy to set up, quick response to threats, and collaborates well with other Fortinet products
Pros and Cons
  • "The initial setup was straightforward."
  • "Within the management of some features on FortiManager, specifically the management of user objects used for VPN service, FortiManager is quite weak."

What is our primary use case?

Our client was at the start of a network automation journey. They were a multi-brand network environment and they started investing in the FortiManager to support their vision of network and security orchestration.

That was their first step in a series of steps to build up their security capabilities or at least to get better visibility on the security topics within their environment. With a different team, they also deployed the Nessus and Lansweeper in the same environment to do automated vulnerability sweeps. Before I left that customer, there were plans of deploying additional Fortinet products - FortiAnalyzer, for example. I left the customer team in February this year, so I'm not updated anymore on what's happening there. 

What is most valuable?

This was the first time for me to work with the FortiManager or a similar product. It was an interesting learning for me personally, to understand how we could do centralized management of these firewalls. At the same time, while we were deploying the solution, I considered how useful it would be in collaboration with other Fortinet products, for example, the Analyzer, and the FortiSIEM, to really get automated security responses. That's what the vision was.

To have a quicker response to security events, the customer wanted to eventually acquire the capabilities to do automated security responses, just to make it faster to respond to security events. Even without the security orchestration, just the fact that the customer could request the firewall team to configure a job that would roll out a configuration on the firewalls and it could be deployed across all the firewalls through the FortiManager. That was a big improvement compared to deploying the new firewall rule on each firewall sequentially. So being able to roll it out to all the firewalls in the same change, was a big improvement in terms of being able to respond more quickly to any security events.

The initial setup was straightforward. 

What needs improvement?

Within the management of some features on FortiManager, specifically the management of user objects used for VPN service, FortiManager is quite weak. This was the case as of the time when we deployed them, which was one software cycle ago. I don't know whether that deficiency was fixed, however, we found it was easier to make changes to the VPN user objects, and local user objects. It was much easier to make the changes directly on the firewall than with FortiManager because in FortiManager you have to go through different windows, and even the CLI, in order to make the changes to the user database. It's just a matter of improving the UI, being able to manipulate objects that could be manipulated using the firewall GUI for example. It's just about expanding the features of the product so that whatever you can do on the firewall, you can also do it at the same level of convenience on the FortiManager.

For how long have I used the solution?

I used the solution for a while. I used it just last year. The project ended in February this year, so it has been several months now since I last touched FortiManager.

What do I think about the stability of the solution?

The solution was stable. I left that customer last February, so I don't know how it is now. At the point I left, it was stable. 

What do I think about the scalability of the solution?

With regards to scalability, with the on-prem solution, I would say it won't be as scalable as a more virtual solution, either on the cloud or on-prem. With virtualized environments, you can scale easily. With appliances, you do have hard limits in terms of capabilities. Once the number of devices exceeds the limits of the product, then you have no choice but to upgrade to a higher model of FortiManager.

We have two clients who use FortiManager in their environment.

How are customer service and support?

The overall support was okay. We only had issues really when we raised several tickets to help solve the synchronization of the user objects, I felt it took much longer than it should have. It took several weeks before we finally definitively were told it won't work and this is what we need to do. Therefore, it took much longer than I felt it should have taken. For other topics that we raised during the deployment, they were quite helpful, however.

How was the initial setup?

I helped the project team in implementing it. It was the first time that we implemented FortiManager.

The initial setup was straightforward. If you wanted just to do the basic configuration, it's quite straightforward.  

That said, it was straightforward except we had some big issues, and big challenges in our first attempt to put all the devices in the same ADOM as each device had a fair amount of custom firewall rules and custom firewall objects already existing, and each firewall at the branch site was also acting as a local VPN hub. 

We had a lot of local user objects and we discovered quite quickly that when we had a lot of user objects for the same user, but on different firewalls, when we wanted to put them into the same ADOM, it created a huge challenge in synchronizing user objects because these user objects on different firewalls are considered to be different user objects owned by the same physical person. They had the same username and the same authentication credentials, so it created an issue in synchronization.

Eventually, after consulting with Fortinet, we had to redo our design. That was the only hiccup we had in the design during implementation. Had we known about this requirement, had we understood that particular technical constraint earlier, our design from the beginning would have been much different.

The deployment itself took four months. 

We had two technical people who set up the solution, however, neither were full-time. You only really need one full-time person.

What's my experience with pricing, setup cost, and licensing?

The licenses that we purchased as part of the project were for three years. I don't remember the price anymore. I can't recall the monthly license fee. In any case, the licenses were purchased for three-year periods.

What other advice do I have?

I'd rate the product eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Network consult
Real User
Apr 15, 2022
Enabled us to manage 50 sites from a central management console
Pros and Cons
  • "This solution enables you to centralize the rules and the configuration of all the equipment."
  • "The CLI could be enhanced."

What is our primary use case?

FortiManager is software that enables you to manage the solution from a central point. For instance, we had 50 sites and were able to manage all the sites from a central management console. This solution is deployed on-premises. My company was using version 7.

There were 5,000 people using this solution in my company.

How has it helped my organization?

We had a security policy that was deployed on all the devices, and we managed it from only one place. We didn't have to manage it on each piece of equipment. Second, regarding the configuration of SD-WAN, we could build configuration templates on FortiManager and push the templates from FortiManager to the different Fortigate units.

What is most valuable?

This solution enables you to centralize the rules and the configuration of all the equipment.

What needs improvement?

One of the biggest limitations is the grammar of the API – not the API itself. It was not very well done.

The CLI could be enhanced.

What do I think about the stability of the solution?

Stability was good.

What do I think about the scalability of the solution?

Scalability was very good.

How are customer service and support?

Technical support was excellent. We bought the optional support, so we paid an additional fee.

We had dedicated support just for us. We had one person who was really good and helped us design the solution. We had a very good design, so the deployment was good afterward.

How was the initial setup?

Setup is of medium difficulty. It's not that complicated, but it's not easy. On a scale of 1 to 5, I would rate it a 3. It's not a simple plug and play, but it's not that difficult either.

For the design and deployment, we used four people. For maintenance, we only needed one part-time engineer per year.

What about the implementation team?

We used an external company to run the deployment, and it took us three months to finish the design of the solution and three months to deploy all the boxes and all sites.

We had some people who were helping us deploy because there were several sites all over the country, so there were some people who were going on-site.

What's my experience with pricing, setup cost, and licensing?

For the licensing fee, we paid around 10,000 to 15,000 euros. 

What other advice do I have?

I would rate this solution 7 out of 10.

My advice is to know your product before you start using it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Leonardo Laurentino - PeerSpot reviewer
IT infrastructure and Cyber Security Analyst at a tech services company with 1-10 employees
Real User
Jan 10, 2024
We can create, manage, and deploy multiple scripts to our firewalls
Pros and Cons
  • "The firewall configuration has more capabilities than the other firewall management systems that I have worked with."
  • "The reporting details have room for improvement."

What is our primary use case?

We use Fortinet FortiManager to manage over 2,000 firewalls. We use the solution for reporting, implementing, and deploying policies and objects to the firewalls.

How has it helped my organization?

Fortinet FortiManager has saved us time by allowing us to create a lot of scripts that can be deployed at the same time to all the firewalls.

What is most valuable?

The firewall configuration has more capabilities than the other firewall management systems that I have worked with.

What needs improvement?

The reporting details have room for improvement.

For how long have I used the solution?

I have been using Fortinet FortiManager for six months.

What do I think about the stability of the solution?

I would rate the stability of Fortinet FortiManager a nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of Fortinet FortiManager an eight out of ten.

Which solution did I use previously and why did I switch?

We previously used Sophos Firewall Central Management and transitioned to Fortinet FortiManager, primarily due to its industry reputation.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiManager is costly.

What other advice do I have?

I would rate Fortinet FortiManager a ten out of ten.

I recommend Fortinet FortiManager because it can be used for firewall configuration, reporting, PPMs, and deploying scripts.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Osama Salem - PeerSpot reviewer
Cybersecurity services engineer at a tech services company with 201-500 employees
Reseller
Feb 16, 2023
Is stable and easy to implement, but the user interface needs improvement
Pros and Cons
  • "Centralized configuration is the most helpful feature. I like the ability to create templates and push them to all the devices at the same time. I also like that I can see the the logs with one device to provide zero touch on all other products."
  • "I would like to be able to manage other products such as Endpoint and FortiAnalyzer through FortiManager. That is, the integration with other solutions needs to be improved."

What is our primary use case?

We use FortiManager for centralized management of all Fortinet products. I have done SD-LAN configuration for multiple branches through FortiManager. It was easier for me to do it through this solution and push it to all the the branches.

What is most valuable?

Centralized configuration is the most helpful feature. I like the ability to create templates and push them to all the devices at the same time. I also like that I can see the the logs with one device to provide zero touch on all other products.

What needs improvement?

I would like to be able to manage other products such as Endpoint and FortiAnalyzer through FortiManager. That is, the integration with other solutions needs to be improved.

It would be helpful if we can manage all Fortinet products with a simpler GUI. FortiManager's GUI is complicated in comparison to that of FortiGate.

For how long have I used the solution?

I've been working with Fortinet FortiManager for a year and a half.

What do I think about the stability of the solution?

I would rate FortiManager's stability at nine out of ten.

What do I think about the scalability of the solution?

On a scale from one to ten with one being the worst and ten being the best, FortiManager's scalability would be eight. It is a good solution for medium and enterprise companies.

How are customer service and support?

FortiManager's technical support is great, and I'd give them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

FortiManager's initial setup is a simple process.

What's my experience with pricing, setup cost, and licensing?

On a scale from one to ten with one being the highest price and ten being the lowest price, I would rate FortiManager's price at three.

Which other solutions did I evaluate?

We compared FortiManager with Palo Alto Panorama. The user interface for Panorama is more user-friendly than that of FortiManager. Using certain commands and troubleshooting are also easier with Panorama.

What other advice do I have?

Overall, I would give FortiManager a rating of seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Borey Soen - PeerSpot reviewer
Networks & Securities solutions Supervisor at a manufacturing company with 51-200 employees
Real User
Jan 14, 2023
It has a good dashboard and allows you to manage multiple devices from a single console
Pros and Cons
  • "Fortinet FortiManager allows you to manage multiple FortiGate devices from a single console, and this is a valuable product feature."
  • "Areas for improvement in Fortinet FortiManager are scalability and stability."

What is our primary use case?

I use Fortinet FortiManager for managing my FortiGate devices.

What is most valuable?

What I like best about Fortinet FortiManager is that you can use it with FortiGate. You can manage FortiGate devices through it. I also like that Fortinet FortiManager allows you to manage multiple FortiGate devices from a single console.

The Fortinet FortiManager dashboard is good, which is another pro of the product.

What needs improvement?

Areas for improvement in Fortinet FortiManager are scalability and stability.

For how long have I used the solution?

I've been working with Fortinet FortiManager for three years. I'm still using the product.

What do I think about the stability of the solution?

Fortinet FortiManager could be more stable, so it's a seven out of ten for me.

What do I think about the scalability of the solution?

I'd give five out of ten for Fortinet FortiManager, scalability-wise. It's in the middle.

How are customer service and support?

I have experience contacting the technical support for Fortinet FortiManager. I'm giving the team an eight out of ten because I found it challenging to get support. Fortinet FortiManager technical support can be difficult to contact.

How would you rate customer service and support?

Positive

How was the initial setup?

Fortinet FortiManager has a simple setup.

What about the implementation team?

We implemented Fortinet FortiManager because it's just a process of downloading the product.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiManager is a low-priced product.

Which other solutions did I evaluate?

I evaluated Cisco and Palo Alto Networks, but I found Fortinet FortiManager better and easier to manage.

What other advice do I have?

I'm using Fortinet products, Fortinet FortiManager and FortiAnalyzer.

My company has between three to four Fortinet FortiManager users.

Fortinet FortiManager is a product I recommend to others.

I'm rating the product as nine out of ten because it still has room for improvement stability-wise. Its technical support also needs improvement.

My company is a Fortinet partner.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Suraj  Reddy - PeerSpot reviewer
Senior Associate Manager at a tech services company with 501-1,000 employees
Reseller
Jan 11, 2023
Highly stable solution with excellent central management
Pros and Cons
  • "FortiManager's most valuable feature is central management."
  • "In the next release, FortiManager should include more protection features."

What is our primary use case?

I primarily use FortiManager for network automation and central management.

What is most valuable?

FortiManager's most valuable feature is central management.

What needs improvement?

In the next release, FortiManager should include more protection features.

For how long have I used the solution?

I've been working with FortiManager for about a year.

What do I think about the stability of the solution?

FortiManager's stability is excellent - I would rate it ten out of ten.

What do I think about the scalability of the solution?

FortiManager is easy to scale up and down.

How are customer service and support?

Fortinet's technical support is hands-on and provides a good service.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

FortiManager is a bit expensive - I would rate its pricing three out of ten.

What other advice do I have?

FortiManager is most suitable for the enterprise level. I would recommend FortiManager and give it a rating of ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.