Fortinet FortiNAC Reviews

It’s a unified place where we can manage campus onboarding/BYOD NAC security.

It has provided port/wireless security to all devices trying to connect to our campus network.

Interaction with other vendors switches & APs should be more thoroughly tested as integration between Networks Sentry and other networking equipment needs to be seamless for this product to work.

I've been using it for five years.

We had no issues with deployment.

We had no issues with the stability.

We had no issues with the scalability.

Customer Service leaves a lot to be desired. Most times the engineers blame the customer’s network even even before they collect the necessary data regarding an issue. We’ve discovered several flaws and bugs with the system in various occasions, only to have Bradford support deny there’s a problem or make fun of the customer. Also, response time on cases has been terrible. After opening a case, it could take days before an initial response from TAC is performed. Even after that... cases can linger open for weeks or months before any feasible solution is found. We had a case regarding integration with Aerohive open for over a year. Furthermore, case resolution follows very non-standard Practices in the industry. In many instances, TAC engineers close the cases without notice or without asking the customer if it's OK to close the case or if the issue has been resolved.

This is the first NAC appliance we ever used on-campus.

Initial set-up required engineers to be on-site to configure the box to work with our network. Thus, I would say it was complex (this was in 2010; it might be different now).

We implemented through a team provided by the vendor. I would advise to test implementation in a small building before make a campus-wide deployment.

Pricing & Licensing are fair as far as we can tell.

I would make sure this product integrates well with the customer’s network before deployment. We had to move away from this product recently on the Wireless side of the network as the Sentry would not integrate well with our Aerohive Wireless Infrastructure. We had an issue where the Sentry would not properly communicate with the APs and thus would let customers blocked from our network for no particular reason. Since this issue went unresolved for over three years, we decided to implement a different Wireless NAC solution and cut back our Bradford licenses to less than half of the original (we’re now using Bradford only to secure our wired network).

We used it for network access control of internal users on wired networks, as well as to enforce USB port blocking. Some complaints were directed to me, and that was the primary use case.

The device fingerprinting feature was helpful in creating and enforcing access policies. The device profiling feature allows you to create fingerprints and define acceptance policies based on that.

The user interface and the product's intuitiveness could be improved. In future releases, it would be great if they could improve the usability of the solution, particularly for SaaS environments.

I worked with the Fortinet FortiNAC solution for around four months.

Initially, during the first week or two, it was a bit unstable, but they were resolved.

It is scalable, especially with the VM part, allowing for easy expansion based on needs. Around 50 users were using FortiNAC from our customer side. 

The customer service and support team is really good. They know what they are doing. 

I have experience with other solutions as well. In terms of pros, I would say Fortinet has a simpler version, and it's more user-friendly when it comes to creating policies. As for cons, I'm not sure if it supports certain devices that require a more secure connection.

The initial setup required someone with experience. I would rate my experience with the initial setup around an eight out of ten, where ten is the most complex. So, it was moderately complex.

The documentation was comprehensive and well-documented. I didn't have any complaints working with it.

I deployed it virtually on a VMware server. I set it up, onboarded the devices, created the policies, and added the necessary configurations.

Deployment varied depending on user dependencies, but it took around ten days. There were three people involved in the deployment.

Moreover, it doesn't really require much maintenance besides regular updates.

I would recommend Fortinet FortiNAC. Overall, I would give it an eight out of ten. The UI could be improved, but overall, it's a good solution.

I have used Fortinet FortiNAC in medium-sized banks, offices, campuses, and distribution networks for control.

The most valuable features of Fortinet FortiNAC are access control, automation, artificial intelligence, analysis, and security, and it is a unified solution. You can combine a lot of features within the solution.

The automation in Fortinet FortiNAC could improve.

I have been using Fortinet FortiNAC for approximately five years.

Fortinet FortiNAC has been good.

The scalability we receive from Fortinet FortiNAC is enough for us.

We have not had any complaints about the technical support from Fortinet FortiNAC.

The initial setup of Fortinet FortiNAC is usually complicated, and you have to understand the installation well.

For the projects that we do the Fortinet FortiNAC is affordable.

I would recommend this solution to others, it is very good. They are a world leader in security and they have the best combination of network access.

I rate Fortinet FortiNAC a nine out of ten.

We are a solution provider and this is one of the products that we implement for our customers. It is used as part of the network security and protects our clients.

This solution is very easy to implement and use.

The interface is user-friendly.

The most valuable feature for us is the support for iOS and iPhones.

The problem with Fortinet is that if you want to be 100% secure then you have to buy other products. It should support better integration with third-party solutions.

The reporting capability needs to be improved.

We have been using FortiNAC for about three years.

FortiNAC is a stable solution.

It is a scalable solution, although the scalability also depends on the other products that it is integrated with. Our customers are medium-sized and enterprise-level organizations. Our clients have about 500 users.

This solution is so stable that we have not had any problems and never needed to contact technical support.

I am also working with Cisco ISE. It is very complicated compared to FortiNAC.

It is very easy and straightforward to implement.

Three of our engineers were involved in the deployment. One of them focuses on security and the others take care of networking.

The licensing fees are a little bit high.

I try to push the use of this product because sometimes, the complicated solutions like Cisco ISE sometimes make the customers feel annoyed.

My advice to anybody who is considering this solution is that if the budget allows it, the entire security solution should be made up of Fortinet products. They integrate well and it will be better overall. A complete and secure solution will include products like FortiSandbox and FortiAnalyzer as well.

I would rate this solution an eight out of ten.

We use the solution for VPN. I'm a product manager and we are customers of Fortinet. 

I like that it's easy to connect to a VPN without having any hassles and that you can get fast access to the information you need as a result. The solution is very easy to configure. 

We have some stability issues with the solution, the network drops out too often. We started using AWS and the line drops out less frequently than when we use Fortinet. 

I've been using this solution for four years. 

The initial setup is straightforward. The company provided all the information we needed to implement FortiNAC and that made deployment very easy. 

I rate this solution seven out of 10. 

We use the solution for network access control and endpoint profiling.

Compared to other NAC vendors, Fortinet’s user interface is more user-friendly. The UI of other NAC products is very complex. We can customize the dashboard.

The product must try to streamline the user interface. The product must make its UI similar to other Fortinet products.

I have been using the solution for two years.

I rate the tool’s stability a nine out of ten. The product was a bit unstable for the first few days, but it stabilized eventually.

I rate the tool’s scalability a nine out of ten.

Support is amazing. The team is knowledgeable and has a quick response time.

Positive

I rate the ease of setup an eight out of ten.

The deployment took a month because we had some dependencies on the client. That's why it was delayed a bit. Only one person is needed to deploy the solution.

I would definitely recommend the product to others, but it is always good to do a POC first. Overall, I rate the solution a nine out of ten.

We use Fortinet FortiNAC to receive excellent visibility of our network for traffic and what devices are connected to prevent attacks.

Fortinet FortiNAC could further improve its network visibility.

I have been using Fortinet FortiNAC for two and a half years.

Fortinet FortiNAC is a stable solution.

I have found Fortinet FortiNAC to be scalable.

The deployment of Fortinet FortiNAC could be better. When we are deploying the solution we have some level of dependencies with other vendors for their connection to Fortinet FortiNAC. Without these dependencies, it would be better.

Overall I am satisfied with the solution.

My advice to others wanting to implement Fortinet FortiNAC I would recommend before the start of the deployment to have a good summary of the documents ready. It makes it easier to follow the guides and have knowledge of their network beforehand.

I rate Fortinet FortiNAC an eight out of ten.

The solution is generally used for compliance and other related items such as network visibility. 

The most valuable features of the solution are the user-friendliness, the graphical interface, and the technical support. The interface is very nice and the customization is good.

Overall, our clients seem to be quite pleased with the product.

For our organization and our clients, the price is the main concern. They should work to make it more competitive.

Customization could be improved in future releases.

I recently deployed the product. I've been using it for about a year.

Regarding scaling, I don't believe I would know about the requirements related to scaling the product. However, in terms of the device itself, my client is fully sufficient with the license. He has the number of devices he needs in order to monitor everything. I don't believe our client has scaled it, so I don't know how easy or difficult scaling is.

Our clients are largely medium-sized enterprises and may have up to about 400 devices on site. 

I've never reached out to technical support myself and have never opened a support ticket, but I have heard that the solution is quite good at handling customer queries.

We've used community support and it's been quite good. We've found most of the answers to our queries using it.

The initial setup is quite straightforward. We didn't run into any complexities during the implementation.

We're a Fortinet partner.

I would recommend the product to others. Usability is a crucial thing for networking and this product offers that. I'm not familiar with other NAC products. However, I think every organization should be implementing NAC. That does not always mean just FortiNAC products. There are other NAC products as well. We are very fortunate to have access to such products that continue to help our customers.

Overall, I'd rate the solution eight out of ten.

I don't exactly remember the version our clients are using currently, however, and I believe it is vm based for 2000 devices.

We don't actually use the solution in our own organization, but we have deployed it and we provide service, support, and monitoring on the devices to our clients.