Fortinet FortiToken Reviews

I have used the solution for VPN access.

I like that the solution integrates with FortiAuthenticator well enough.

They're just the token. So, they perform like any other token. It's a very simple thing, and it just works like any other token. There's nothing that stands out. It's just another token.

It could be integrated better if you could have your FortiToken, and the license would allow you to work across multiple FortiGate solutions. So, that'd be an improvement.

I have been using Fortinet FortiToken for six or seven years. I have a lot of customers for the solution. I have no idea what version I'm using. I just have it on my phone, and I suppose it just updates automatically with other applications that update on my phone.

I haven't had any breaks, even when I use FortiToken application on Android or iPhones

Stability-wise, I rate the solution a ten out of ten.

Scalability-wise, I rate the solution a ten out of ten.

We have customers that have 2,500 people using the solution. Also, the company that we serve has around 1,000 users.

The initial setup was straightforward.

For deployment, load the CSV of all the tokens, and then with the license, we just deploy as required for users using Fortinet's indicators, usually.

The time taken for deployment depends on how long it takes to deploy the FortiAuthenticator. We usually deploy them together. With FortiAuthenticator, or the FortinetToken or add-ons, you're looking at maybe a couple of hours to edit.

The customers need to pay for licenses. On a scale of one to ten, where one is the cheapest, and ten is the highest, I rate the pricing an eight.

It's not as expensive as some other tools, and also it's cheaper than some solutions. The fact it integrates means there are not a lot of other costs. If you're a user of FortiGate or FortiAuthenticator, it's a good price.

To make it really work, you need FortiAuthenticator, so that's an additional cost. So it is your additional cost. Relative to other solutions, it is too cheap. We won't make any money if we make it cheaper.

If you have FortiGate, I would recommend using FortiToken. But if you have Office 365 and you have the MFA, then I'd suggest you use that.

Overall, I rate the solution a nine out of ten.

I am using it with FortiClient so that I can authenticate.

It provides me with the token so that I can do the Multi-Factor Authentication. I'm not sure if there's anything more to say about that.

I'm not sure if it's already available, however, I wonder if there's an option to have it sent to my email address instead of having it on the mobile app. Currently, I need to carry that single device that is already registered with a token. If I can receive it on email, it would be more flexible. 

I'm using other types of authenticators, and some of them provide a code to access the application. I'm not sure if that's already available, as I am not using it at the moment. If it's not there, it could be a nice feature to have optionally.

I have used the solution for four years, five years, something like that.

I don't know if scalability is applicable. It's only meant to be doing one thing, to be honest. I've already got, what, three or four tokens, four tokens. It's scalable enough for my purpose.

We get support through a partner, and we've had good support so far. However, it wasn't directly with Fortinet staff. 

Positive

The initial setup is simple.

I use Microsoft Authenticator as I can incorporate many functions there. With the FortiToken app, it's only compatible with its own tokens. So, I need to use one more app for what I need to do. Authenticator is for everything else, however, for Fortinet, I use only the FortiToken app.

The product is working fine for me after all these years.

Overall, I give the product a nine out of ten.

We use the solution only with Fortinet products for VPN.

During COVID-19, we needed server access from different places. The solution provides FortiToken Mobile. It makes things easier because we can have access through our mobiles instead of other devices. Thus, the solution made our application process better. Previously, the devices we used ran out of battery, so we had to throw them away. Now, the battery will not be drained as long as we don't use our mobile.

The product provides secure access to our internal server. The encryption is done by FortiToken. That is the reason we access our servers through Fortinet. We use FortiToken to ensure that no unauthorized person can access our servers. It is like two-factor authentication. It makes us more secure. The mobile application makes our authentication experience better. It is easy to integrate the solution with other products. I rate the ease of integration a nine out of ten.

The price must be more competitive. The pricing model must be more flexible. The tool could be a little cheaper.

I have been using the solution for four years.

I rate the tool’s stability a nine out of ten.

I rate the tool’s scalability a nine out of ten. We have about 30 users in our organization.

Sometimes, the support team takes time to understand the problem. However, it is okay. The team solves our issues.

Positive

We can contact the support team if we have any problems with the installation. The tool is easy to learn.

We evaluated another product, but the price and service of the reseller in Indonesia were not good. So, we did not choose it. We chose FortiToken because it was easy to integrate it.

I will recommend the product to others. Overall, I rate the product a nine out of ten.

We're aiming to provide every user with mobile token-based two-factor authentication (2FA) to enhance security.

It's for internal security.

It aligns well with your overall identity and access management (IAM) strategy.

We already have IAM policies in place, and this tool strengthens them by implementing 2FA.

The token-based authentication is good and modern aspect.

The management configuration seems a bit complex and could benefit from user guides or better support resources. It could be improved in terms of user-friendliness. 

Not like the other FortiGate products. Maybe not many people have a real community for this. The lack of community support is a major concern. 

Context-sensitive online support instead of just a general user manual would be very helpful. Currently, clicking "help" on any topic simply directs you to the entire manual.

We're currently in the middle of installing it.

As it's a virtual machine (VM), we haven't encountered any stability issues so far.

The support itself is good, but it mainly comes through email responses, which can be slow.

Email support is good, but we would appreciate faster response times.

We had internal authentication systems but not a product-based system from a security company.

Most of our previous authentication systems were internal. This is the first one that integrates with network and server equipment, and it can even be implemented for SSL. It's the first security system software we've used.

We chose Fortinet FortiToken because it integrates well with our existing Fortinet FortiGate firewall UTM appliance. Since the token is a VM, it doesn't require additional hardware, which would have been an unnecessary expense. In terms of manageability and integration, it seemed like a good fit alongside FortiGate and FortiMail, all from the same Fortinet ecosystem.

It is not very easy to set up and configure 2FA with different needs.

Configuration can be confusing due to the lack of community and context-sensitive help. We've had to rely on technical support, which slows down the setup process.

Token's validity is either renewal or perpetual, which determines its return on investment (ROI), which is higher over time. It's not a subscription-based model.

From an Indian perspective, it's definitely costlier. Converted to dollars, it might seem smaller internationally. But commercially in India, it is expensive.

Overall, I would rate the solution a six out of ten because some improvements are required feature-wise. For example, before FortiToken disappears from the mobile phone, it should display our logo, not the FortiToken logo. App customization is needed so users know when FortiToken is implemented. My organization, for instance, would prefer our logo for assurance instead of the FortiToken logo.

We only use FortiToken for authentication purposes, like logging into SSL VPN or plugging into firewalls.

I like how easy it is to configure and assign tokens. It's readily available through our application-based system.

The problem comes when we have to migrate tokens to new phones. There's no backup option or import/export feature, so you have to redo the entire process manually, adding tokens one by one, which is quite tedious.

The migration process is definitely a major area for improvement. Imagine losing your phone and having to set everything up again from scratch and add everything individually.  

In future releases, push notifications would be good! Instead of opening the app and entering the token manually, what if we received an approval or denial prompt directly on the phone as a notification? Just a tap to log in, that would be nice.

I have been using it for three years now. 

I would rate the stability a nine out of ten. It's been very reliable for my customers. 

I would rate the scalability a seven out of ten. The migration issue definitely brings it down a bit.

Moreover, if FortiToken could improve that, maybe introduce push notifications or even eliminate the need for manually entering token keys, it could easily reach a ten out of ten.

Replacing the token key entry with a simple notification and selection option to accept/deny would be very handy and useful. Now, we have to scroll down and search for the correct FortiToken by name. 

I recommend FortiToken for all companies, especially when they connect to sensitive servers. That's why I suggest them to use it.

There haven't been any emergencies, but the response times and everything were good when I needed help.

Positive

Before FortiToken, I used Okta for authentication. For firewalls and network devices specifically, I recommend FortiToken.

The initial setup is easy. You receive a QR code via email, scan it, and add it. No complicated procedures involved.

The deployment model depends on the customers. We have different customer setups, but most are on-premises, device-based deployments.

We typically require our assistance with deployment. We manage their hardware and infrastructure, so deployment falls under our responsibility.

The pricing is not very high, so I'd rate it around six out of ten, where one is high and ten is low.

I can compare it with Microsoft's 365 authentication or other Microsoft authentication solutions, but they have different features.

Overall, I would rate the solution an eight out of ten. I recommend FortiToken to all our clients who purchase Fortinet devices, especially within banking and payment systems. 

All users who can log in on Fortinet have Token. We have 15 FortiTokens for the managers who are connected to the VPN and also for those who are connected to the software. It is mobile, not a hard token. That said, I have the hardware token, which is related to the administrator, me, and my assistant. It's used on software and hardware. We use it at an administrator level and at a user level. 

The solution is great for security. It's for two-factor identification.

It is easy to implement. The deployment is quick and simple. 

It is stable and reliable. 

The cost isn't too high.

The solution works well. We have nothing to complain about. 

I've been using the solution for five years. 

The stability is ecellent. I would rate it five out of five. It is reliable, and the performance is good. We do not have any issues at all. 

We have 15 FortiTokens.

We did not previously use a different solution. This was the first solution we selected. 

It is an easy product to implement. From the software or the hardware itself, from the options, we can apply FortiToken for the user and just add the hot token serial number and go.

We only need one person to deploy the solution. I tend to manage it myself. 

The deployment takes about 45 minutes for the software. It might take about ten days for the hardware to arrive from Fortigate. After that, I just install the serial key, and everything is done. 

We have not noted an ROI.

We deal with a subcontractor in Saudi Arabia to pay everything in one bill yearly. Everything is a separate license fee, and we use different Fortinet solutions. However, we pay for everything yearly, all at once.

Generally, it is an affordable product. We do not find it to be overly expensive. 

I'd rate it a five out of five in terms of affordability. 

We did not explore other options. We chose the first option we looked at, FortiToken.

We are not partners. We use it internally in the company. We are end-users. We use a lot of Fortinet products. 

Nothing has to be done from the end-user perspective; they just add the username and password, and a code appears on the Fortitoken software or hardware. 

I'd rate the solution ten out of ten. 

I'd recommend the solution to other users and companies. 

Fortinet offers a comprehensive solution for network security, particularly with its very effective zero-trust network access approach.

The solution has many components, each with its own benefits and advantages. FortiToken is straightforward to use.

I have been using Fortinet FortiToken for six months.

More than 400 stores in Canada are using this solution.

The product itself is very good, and although I have extensive experience with Fortinet, I have not sought much support for it so far.

Positive

It's very simple: install the FortiToken app on your cell phone. When you receive the FortiToken invitation by email, open the email to view the QR code. Use your phone's camera to scan the QR code, automatically importing it into the FortiToken app. Once synchronized with the FortiToken server, you can use the app for future authentication.

It's convenient because you don't need to implement a separate FortiToken server. Traditionally, with systems like RSA, you needed a dedicated server, purchased token licenses, and assigned them individually to users. However, with Fortinet, you can use FortiGate as the FortiToken server itself. Each FortiGate license includes two free FortiTokens. If you need more tokens, you purchase additional licenses. The required tokens are automatically generated after importing the license into the FortiGate. You then assign these tokens to users and send an invitation email. The user receives the email, opens the attachment or QR code, and scans it with the FortiToken app on their phone.

If you don't have many users, the free FortiTokens included with FortiGate should be sufficient. The basic license covers up to twenty-five users. Alternatively, you can use Fortinet's FortiToken Cloud Service instead of FortiGate as the FortiToken server. This way, you don't need to have a FortiGate device.

Overall, I rate the solution a nine out of ten.

All customers want a more secure VPN connection. Therefore, we use FortiToken as a multi-factor authentication solution to increase connectivity security for our customers.

The solution offers push notifications. When you try to connect to the VPN, FortiToken sends a push notification to our customer's device. The customer can then approve or deny the connection, making VPN security more straightforward and efficient.

The solution could be more user-friendly.

I have been using Fortinet FortiToken as reseller for three years.

I rate the solution’s stability a nine out of ten.

The solution can scale to any measure. Scalability is very easy because it doesn't have one client or 10,000 clients. It's the same configuration. You can distribute it anywhere with the client's token.

It is suitable for all kinds of business. We cater to the retail and finance sectors.

I rate the solution’s scalability a ten out of ten.

You can reach easily with the support team.

Positive

The initial setup is easy and takes one to two hours.

I rate the initial setup a ten out of ten, where one is difficult, and ten is easy.

The pricing is moderate. 

I rate the product’s pricing as seven out of ten, where one is cheap and ten is expensive.

You can track user login activity. You can send messages to your SysTrack servers and then monitor and report these activities.

Security is the top priority because it equates to saving time and money in the long run. Our customers' primary motivation is security. Without multi-factor authentication, like FortiToken, unauthorized individuals can use your credentials to access your data centers. Therefore, our customers prioritize security first, followed by financial considerations.

Every company and individual should prioritize using a multifactor authentication solution for their email, especially FortiToken. I highly recommend this solution for securing personal email accounts, online banking, and especially for company use. It ensures an added layer of security crucial in safeguarding sensitive information and preventing unauthorized access.

Overall, I rate the solution an eight out of ten.

The platform's main use case is to facilitate authentication when connecting outside of the organization, particularly when using Fortinet VPN. It ensures secure access to our network resources, especially when working remotely.

The primary benefit of using FortiToken is its cost-effectiveness. It provides a reliable authentication solution without requiring significant financial investment.

One of the product's most valuable features is its ease of use. The soft token offering simplifies the authentication process, making it convenient for users. Additionally, its straightforward installation and configuration contribute to its value.

They could enhance synchronization with mobile applications, and addressing minor issues with authentication could further improve user experience.

I've been using FortiToken for about three years now.

I rate the product stability an eight out of ten. While it's generally reliable, there have been occasional instances where multiple authentication attempts were required.

Approximately 200 users are currently using FortiToken within our organization. It is scalable, and additional licenses can be easily acquired to accommodate more users as our organization grows.

The initial setup was straightforward. Onboarding and initial testing typically take about a day before the system is fully operational within our organization.

The platform's licensing cost is reasonable for our organization. We opted for a yearly subscription, which aligns well with our budgetary requirements.

FortiToken is integrated with our FortiFirewall and FortiWeb systems. This integration enhances security, especially when employees access organizational resources remotely, such as working from home.

I advise others to consider using the product to explore its token offering for simplified authentication.

I rate it a ten overall. It meets our authentication needs effectively and is a valuable asset to our organization's security infrastructure.

Fortinet FortiToken is used for double factor authentication.

You need your mobile just to enroll the tokens, and sometimes, it's difficult to use for someone who is not knowledgeable. Clients don't like the fact that they have to download the application to use Fortinet FortiToken. Having it directly on an SMS is a better option for the clients.

I have been working with Fortinet FortiToken for seven to eight months.

Fortinet FortiToken is stable, but it's a bit slow.

I rate Fortinet FortiToken seven and a half out of ten for stability.

I rate Fortinet FortiToken seven and a half out of ten for scalability.

Fortinet FortiToken's initial setup is a bit complex. I rate Fortinet FortiToken a seven out of ten for the ease of its initial setup.

Fortinet FortiToken can be deployed in three hours.

Fortinet FortiToken is not an expensive solution. One license costs around 50 USD.

Overall, I rate Fortinet FortiToken a seven out of ten.