FortiToken is a second-factor authentication solution mapped to the on-prem firewall. Any user who connects to the firewall for VPN uses the token for authentication. Our client is the end-user, and we manage it for them. We acquired FortiToken five years ago and additional tokens every year since then. The token is just a piece of hardware, so there's nothing to be refreshed over there.
FortiToken helps us meet compliance requirements where applications or any authentication needs to use two factors. In addition to a password, there has to be a second factor for authentication.
FortiToken is available in a soft or hard token factor, so there's some flexibility in that. Beyond that, I would say it is a stable solution that has worked for us.
Usually, there are operational issues for tokens, but problems have been minimal.
We have been using FortiToken for at least five years.
FortiToken is a stable problem. We haven't had any issues.
If you are able to predict your scale, you can buy a box that will scale up to your projected requirement. Of course, it is not endless. If you're growing beyond what you had forecasted, you'll need to buy a bigger box or change solutions. Right now, we have at least 6,000 users.
Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround.
We didn't see any major issues setting up FortiToken. It doesn't take more than two or three weeks. A lot of that was logistics because the initial deployment was done with 5,000 tokens distributed across a wide geographical range. We don't have a dedicated team for FortiToken. The team handling all the firewalls also manages this solution.
There was a Fortinet partner which was involved in setting it up.
FortiToken's price is optimal for us, but India is a price-sensitive market, so a lower price would definitely help. Overall, it's cheaper than other solutions. Of course, we evaluated it five years back, and I haven't checked to see its current market position, but one reason we adopted FortiToken is its lower cost of ownership relative to other solutions we evaluated.
I rate Fortinet FortiToken seven out of 10. I recommend it depending on the use case. It's a good option if you need a stable product that can. It meets all the requirements for scalability, security, and reliability.
