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Fortinet FortiToken vs UserLock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024
 

Categories and Ranking

Fortinet FortiToken
Ranking in Authentication Systems
4th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
25
Ranking in other categories
No ranking in other categories
UserLock
Ranking in Authentication Systems
21st
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Access Management (22nd)
 

Mindshare comparison

As of December 2024, in the Authentication Systems category, the mindshare of Fortinet FortiToken is 7.6%, down from 7.8% compared to the previous year. The mindshare of UserLock is 1.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Sutjipto Budiman - PeerSpot reviewer
Easy to learn, provides secure access to our internal server, and integrates easily with other products
The product provides secure access to our internal server. The encryption is done by FortiToken. That is the reason we access our servers through Fortinet. We use FortiToken to ensure that no unauthorized person can access our servers. It is like two-factor authentication. It makes us more secure. The mobile application makes our authentication experience better. It is easy to integrate the solution with other products. I rate the ease of integration a nine out of ten.
Bill H. - PeerSpot reviewer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is its mobile application. It is particularly beneficial as it eliminates the need for hardware management."
"I would rate the overall solution an eight out of ten. The solution is a smart product that anyone can easily access and manage. The solution is a good product for multi-factor authentication and to secure remote authentication in the corporate environment."
"Fortinet offers a comprehensive solution for network security, particularly with its very effective zero-trust network access approach."
"The token-based authentication is good and modern aspect."
"The integrated Fortinet security with the app that allows you to easily do the two-factor authentication is most valuable."
"Fortinet FortiToken provides security and authenticates that the right external people are working with a company's system."
"Its ease of installation is most valuable. It took me five minutes, and it was up and running. It didn't take me that long. The installation on the cell phones is pretty simple."
"I love the push-button authentication on FortiToken Mobile. It's also great that the soft token automatically reloads the OTP at intervals, so I always have a fresh code to enter."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
 

Cons

"The solution could introduce a mobile application instead of a physical product."
"The solution could be more user-friendly."
"It needs a lot of coupling with their other Fortinet products. To implement FortiToken, I most probably need to couple it with FortiAuthenticator for full implementation. An RSA token can be used with many devices, whereas Fortinet FortiToken is always linked to only one FortiGate device. If I want to reuse the token across five or six FortiGates, I would have to get the FortiAuthenticator product. I can't use one token to connect to different FortiGates, and I need to get another product to enable this functionality. They should also improve the support for their mobile client. There should be a more detailed roadmap for the operating systems being supported. Some of our users were using an old iOS iPhone, and they were forced to get a newer phone because FortiToken didn't support that version of iOS. Similarly, there may be a version of Android that is not supported, so the users need to change the phone. This was one of the reasons why our deployment took longer."
"The tool could be a little cheaper."
"Fortinet FortiToken should improve its push notifications."
"Its reporting should be better. The reporting feature is missing. I don't have any reporting of who has done what, what has failed, and what didn't work."
"I would rate the scalability a seven out of ten. The migration issue definitely brings it down a bit."
"The Fortinet FortiToken server doesn't have centralized integration with other Fortinet tools and third-party tools."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"I would rate the pricing as an eight out of ten. We purchased the solution at a reasonable price in 2019."
"The solution’s pricing is moderate and reasonable."
"It is included as part of our firewall license."
"From an Indian perspective, it's definitely costlier."
"I rate the tool's pricing a five out of ten."
"Overall, it's cheaper than other solutions. Of course, we evaluated it five years back, and I haven't checked to see its current market position, but one reason we adopted FortiToken is its lower cost of ownership relative to other solutions we evaluated."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"Although the platform is relatively expensive, it offers significant value. I rate the pricing a nine out of ten."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
University
7%
Government
7%
Financial Services Firm
7%
Government
11%
Construction Company
7%
University
7%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Fortinet FortiToken?
The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authenticat...
What needs improvement with Fortinet FortiToken?
I would like to see the product improvements in dynamic VLAN pooling. Specifically, when users are assigned different VLANs based on their SSID, ensuring no unintended lateral traffic between users...
What is your primary use case for Fortinet FortiToken?
The primary use cases of Fortinet FortiToken for my customers typically involve adding multi-factor authentication (MFA) for remote access. This is often required for remote workers or external pro...
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Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Fortinet FortiToken vs. UserLock and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.