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Microsoft Entra ID vs UserLock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Authentication Systems
1st
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
277
Ranking in other categories
Single Sign-On (SSO) (2nd), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Microsoft Security Suite (2nd)
UserLock
Ranking in Authentication Systems
30th
Ranking in Access Management
32nd
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Authentication Systems category, the mindshare of Microsoft Entra ID is 5.8%, down from 14.8% compared to the previous year. The mindshare of UserLock is 1.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID5.8%
UserLock1.0%
Other93.2%
Authentication Systems
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
Bill H. - PeerSpot reviewer
Information Technology at City Of Keizer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a quite comprehensive solution and it scales quite well within our required scale as well, which is very useful."
"Conditional Access is a helpful feature because it allows us to provide better security for our users."
"Microsoft Entra ID has simplified central management, including administration and an overview of all logins and user profiles."
"The most valuable feature is the authentication platform."
"The single sign-on of the solution is the most valuable aspect."
"The product is definitely good, and I see it as part of the future roadmap for managing all endpoints."
"Microsoft Entra ID deserves a ten out of ten rating."
"Microsoft Entra ID has had a very positive impact because access can be controlled both internally and externally to the environment and applications used by the organization."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
 

Cons

"Azure AD could be more robust and adopt a saturated model, where they can offer unlimited support for a multi-cloud environment."
"The area that needs improvement is integrating IDs between multiple environments and forests. In our case, it's hard to get the identities from multiple forests into one location. This is probably our biggest challenge."
"I rate Microsoft support four out of 10. Tier 1 and Tier 2 support could be better. It's not timely or professional."
"Azure AD provides two types of features. One is Azure AD Excel and is already B2C. Out of both versions, Azure B2C requires some improvement, in terms of user management and role management, et cetera."
"There have been a couple of outages so that I would rate the stability around a seven out of 10."
"The solution was difficult to scale because the group's configuration was complex. I would rate the scalability level of Azure Active Directory a five out of ten."
"While Microsoft Entra ID is a strong and reliable solution, there are a few areas where improvement can enhance the overall experience, such as simplifying policy management and security policies, which can be complex for new users."
"In terms of connecting the web application, there is technology for single sign-on. When we use it, the solution opens very slowly. It might be a bandwidth issue, and some content will not work on that portal."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"We have a yearly license."
"It is good. We have Office 365 E3, and then that is tied in with Azure Active Directory. I believe that we only have to pay for our technician-level access or IT department access for Azure Active Directory Premium, which I am sure they call Entra Premium P2 licensing, so it is not a very large cost. We just adopted that, and that gives us a lot of insights into user security that we would not otherwise have."
"Microsoft Entra ID's pricing is reasonable."
"We pay about $35 per user."
"The pricing is good; it's not cheap but very reasonable."
"We have various levels of their licensing, which includes users on different levels of their enterprise offering."
"If you have a different IDP today, I would take a close look at what your licensing looks like, then reevaluate the licensing that you have with Microsoft 365, and see if you're covered for some of this other stuff. Folks sometimes don't realize that, "Oh, I'm licensed for that service in Azure." This becomes one of those situations where you have the "aha" moment, "Oh, I didn't know we can do that. Alright, let's go down this road." Then, they start to have conversations with Microsoft to see what they can gain. I would recommend that they work closely with their TAM, just to make sure that they are getting the right level of service. They may just not be aware of what is available to them."
"It is costly."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
8%
Manufacturing Company
8%
Government
7%
Comms Service Provider
17%
Construction Company
15%
Financial Services Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business89
Midsize Enterprise42
Large Enterprise162
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
I would rate the pricing of the product as four out of five. The product is definitely good, and I see it as part of the future roadmap for managing all endpoints.
What needs improvement with Azure Active Directory?
I believe instead of putting everything in a single form under Microsoft Entra ID, it would be best for Microsoft to segregate these features. For example, if someone wants to design the Conditiona...
Ask a question
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Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Microsoft Entra ID vs. UserLock and other solutions. Updated: August 2026.
909,679 professionals have used our research since 2012.