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Fortra's Automate pros and cons

Vendor: Fortra

4.2 out of 5

23 reviews
95% willing to recommend

1,919 followers

Pros & Cons summary

Fortra's Automate offers a lifetime license with a one-time fee. Its drag-and-drop interface requires no coding, easing deployment. Continuous integration additions enhance workflow. Machine learning, voice recognition, and computer vision provide a competitive edge. It handles secure file transfers but needs improvement in OCR for Hebrew text, password encryption, logging, cloud functionality, and intelligent automation. A free development environment is also needed.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Drag-and-drop functionality allows for easy task deployment and management.

Fortra's Automate only requires a one-time licensing fee.

Continuous addition of new integrations enhances workflow, bot, and task creation capabilities.

Includes advanced features like machine learning, voice recognition, and computer vision which are unique compared to competitors.

Effective scheduling capabilities are included without additional cost, unlike other vendors who charge extra for these features.

CONS

OCR for Hebrew text needs improvement.

Passwords are not encrypted, raising issues with HIPAA compliance.

Technical support could be better, with language barriers being a problem for users in Argentina.

Cloud functionality has some missing features and insufficient logging.

Error messages and their documentation are often vague, making debugging difficult.

Fortra's Automate Pros review quotes

reviewer2237571

IT Manager at a transportation company with 51-200 employees

Jul 17, 2023

Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks.

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BahatiAsher Faith

Software Developer at Appnomu Business Services

Mar 16, 2023

It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots.

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VH

Vinayak Hariharan

Robotic Process Automation Developer at Bulwark Technologies L.L.C.

Mar 20, 2023

The best feature of Automate is its ease of use, which is a major selling point.

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Fortra's Automate

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Account Director at Software Greenhouse

May 28, 2024

We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly.

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Systems Configuration Engineer/Move-it Administrator at a insurance company with 501-1,000 employees

Oct 19, 2022

I like the interface; it makes managing automation easy. We can set different schedules and templates for each task.

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reviewer1550007

Product Manager - RPA at a security firm with 11-50 employees

Apr 8, 2021

The solution is continuously adding more integrations to help with workflows and bot and task creation.

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FS

FranciscoSosa Garcia

RPA Architect & RPA Product Owner at Francisco Sosa

Dec 30, 2020

The licensing of the product is very good. You only need to license it once and then you have it forever.

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reviewer1028862

Senior Manager at a consultancy with 201-500 employees

Jun 21, 2019

This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training.

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reviewer1417143

Business Analyst at a tech services company with 51-200 employees

Jan 6, 2021

I actually quite liked the no-coding functionality.

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reviewer2291022

Continuous improvement coordinator at a insurance company with 11-50 employees

Nov 8, 2023

I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments.

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Fortra's Automate Cons review quotes

reviewer2237571

IT Manager at a transportation company with 51-200 employees

Jul 17, 2023

It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times.

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BahatiAsher Faith

Software Developer at Appnomu Business Services

Mar 16, 2023

Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult.

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VH

Vinayak Hariharan

Robotic Process Automation Developer at Bulwark Technologies L.L.C.

Mar 20, 2023

The documentation for errors needs improvement as many of the error messages we receive are very vague.

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Fortra's Automate

Free Report: Fortra's Automate Reviews and More

Learn what your peers think about Fortra's Automate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.

824,052 professionals have used our research since 2012.

Account Director at Software Greenhouse

May 28, 2024

The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy.

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Systems Configuration Engineer/Move-it Administrator at a insurance company with 501-1,000 employees

Oct 19, 2022

There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed.

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reviewer1550007

Product Manager - RPA at a security firm with 11-50 employees

Apr 8, 2021

Some companies have asked for voice integration. This is likely part of the roadmap.

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FS

FranciscoSosa Garcia

RPA Architect & RPA Product Owner at Francisco Sosa

Dec 30, 2020

The solution has a very weak knowledge base.

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reviewer1028862

Senior Manager at a consultancy with 201-500 employees

Jun 21, 2019

While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath.

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reviewer1417143

Business Analyst at a tech services company with 51-200 employees

Jan 6, 2021

It's possible that they could use a stronger community for seeking guidance and help.

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reviewer2291022

Continuous improvement coordinator at a insurance company with 11-50 employees

Nov 8, 2023

I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles.

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Show 10 more reviews (out of 22)

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Robotic Process Automation (RPA)

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Product Categories

Product Categories

Robotic Process Automation (RPA)

Popular Comparisons

Popular Comparisons

UiPath vs Fortra's Automate

Microsoft Power Automate vs Fortra's Automate

Automation Anywhere vs Fortra's Automate

Blue Prism vs Fortra's Automate

Tungsten RPA vs Fortra's Automate

VisualCron vs Fortra's Automate

Blue Prism Cloud vs Fortra's Automate

ElectroNeek vs Fortra's Automate

See all alternatives

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