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it_user841920 - PeerSpot reviewer
Business Development Manager at a tech services company with 10,001+ employees
Reseller
The static scans are good, though there is no central management
Pros and Cons
  • "The static scans are good, and the SaaS as well."
  • "There is not a central management for static and dynamic."

What is our primary use case?

It is an application for security assessment or scanning for static environments.

With all customers, it is performing well.

What is most valuable?

The static scans are good, and the SaaS as well. 

What needs improvement?

There is not a central management for static and dynamic. This would be great, at least with competition such as Micro Focus.

For how long have I used the solution?

Less than one year.
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November 2024
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How are customer service and support?

The technical support is knowledgeable. However, our issue is not enough resources supporting our region. For Dubai, which is in the Gulf region, we need more technical support resources.

How was the initial setup?

The initial setup is not that complex.

What other advice do I have?

Most important criteria when choosing to partner with a company: I started working with IBM only one year back. When I started a partnership with them, IBM had the security portfolio which covered most of the region where my customers were. IBM has a name with the support along the quality of its products.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
it_user279198 - PeerSpot reviewer
CEO at a government
Vendor
Easy to use and gives good insights into vulnerabilities

What is our primary use case?

We use it for all website development and web-based applications, as part of our development test cycle and QA.

We also routinely use it on existing applications in production because, in terms of security and vulnerabilities, some of the latter exist on some of the platforms that we run. So we run it from time to time, to do some security checks, etc.

How has it helped my organization?

It has certainly improved our organization In terms of quality of solutions that are developed. 

What is most valuable?

I think it's easy to use and gives back some pretty good results, certainly for vulnerabilities.

What needs improvement?

I haven't actually used it personally, so I'm not sure that I would be able to answer this.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's pretty stable.

What do I think about the scalability of the solution?

It's scalable. We just did a review of the product itself, and it's something that we've decided to keep and continue using.

How is customer service and technical support?

Support: I'll just leave it at "good."

How was the initial setup?

This particular product is one of the easier products to set up.

What other advice do I have?

We've had a relationship for some time, over 20 years now, with IBM. It's really about the products, in terms of what we are looking for. That's really the deciding factor in deciding whether we'd use them for a particular solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: November 2024
Buyer's Guide
Download our free HCL AppScan Report and get advice and tips from experienced pros sharing their opinions.