I use it for my customers.
CTO at FPT Telecom
A cheap solution with a good technical support team
Pros and Cons
- "The solution is cheap."
- "Improvement can be done as per customer requirements."
What is our primary use case?
What needs improvement?
Improvement can be done as per customer requirements.
For how long have I used the solution?
I have been using HCL AppScan for some time.
How are customer service and support?
The technical support is good.
Buyer's Guide
HCL AppScan
February 2025
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Learn what your peers think about HCL AppScan. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup took one to two days.
What's my experience with pricing, setup cost, and licensing?
The solution is cheap.
What other advice do I have?
I rate the overall solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Mechanical maintenance technician at SAQ
Helps with the scan of the web interface and supports special languages
Pros and Cons
- "Compared to other tools only AppScan supports special language."
- "The solution needs to improve in some areas. The tool needs to add more languages. It also needs to improve its speed."
What is our primary use case?
I use the tool to scan the web interface.
What is most valuable?
Compared to other tools only AppScan supports special language.
What needs improvement?
The solution needs to improve in some areas. The tool needs to add more languages. It also needs to improve its speed.
For how long have I used the solution?
I have been using the solution for two years.
How are customer service and support?
The solution has dedicated and good tech support. We can open a ticket and we get information within two hours. Once we open a ticket we get validation or confirmation of our problem. When we get to the specialist, we will get more information.
How would you rate customer service and support?
Positive
What other advice do I have?
I would rate the overall solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
HCL AppScan
February 2025
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Learn what your peers think about HCL AppScan. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Software Engineer at Inspire for Solutions Development
Easy to deploy, scalable, and can specify APIs before scanning
Pros and Cons
- "The most valuable feature of the solution is Postman."
- "The databases for HCL are small and have room for improvement."
What is our primary use case?
We use HCL AppScan products to help us scan for vulnerabilities and generate reports to provide a foundation on how to fix any issues. Their 4.7 version facilitates machine learning to help us select APIs and customize our scans more specifically. We also use the HCL AppScan Standard Enterprise Source and Cloud for scanning, and we plan to add the HCL AppScan Switch Casing to our toolkit. This makes it easier for us to scan the internet and use Tenable to help us find any issues.
What is most valuable?
The most valuable feature of the solution is Postman. As a security engineer, Postman allows me to specify exactly what information I need to scan for, rather than just dropping all information and running a scan. I can also use it to do some information gathering before scanning. This allows me to specify APIs and scan accordingly. The feature also saves us time.
What needs improvement?
As a developer who has been studying and working in the security product industry for several years, I have been impressed by HCL's progress. Although the cost of their product is competitive, I believe they could make it even better by increasing their database size. Companies like Tenable have much larger databases when it comes to vulnerabilities and portals, and even though HCL is connected with other vendors such as Microsoft, their database is not as expansive. The databases for HCL are small and have room for improvement.
HCL already has four solutions: Standard, Enterprise, Open Source, and the Cloud. Perhaps in a future release, HCL can add AI products. Manual work would be made easier with artificial intelligence. Maybe HCL could develop an AI program for scanning.
For how long have I used the solution?
I have been using the solution for five months.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The initial setup is straightforward. This is a great advantage of HCL, as we can just download, install and run it to identify potential vulnerabilities. Furthermore, the graphical user interface is also simplified.
The implementation didn't take a lot of time; setting up the cloud was just a matter of making my account and getting familiar with the features. After that, we were all logged in and ready to go with no major changes required.
What other advice do I have?
I give the solution a nine out of ten.
I am currently the first person in my company to begin working with HCL. We have not yet gone to any clients, but I plan to get certified in HCL with AppScan. When we have clients that require components from HCL, I will be the representative for them as I am knowledgeable in the subject.
I would highly recommend HCL for people in the workforce. It has a user-friendly interface and the cost is much lower than Tenable. The database is good, and installation is easy. Additionally, technical support is likely to be helpful. Finally, there are a lot of other tools that come with HCL, such as scanners and detectors, which will make the job much easier.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Owner/ Consultant at a tech services company with 1-10 employees
Offers many support languages, scans in a decent amount of time and is easy to set up
Pros and Cons
- "There's extensive functionality with custom rules and a custom knowledge base."
- "The solution often has a high number of false positives. It's an aspect they really need to improve upon."
What is our primary use case?
We primarily use the solution for static analysis.
What is most valuable?
AppScan is within the top three or four static analyzers. Its features include support for many languages.
The product has a relatively reasonable scan time.
There's extensive functionality with custom rules and a custom knowledge base.
What needs improvement?
The solution often has a high number of false positives. It's an aspect they really need to improve upon.
The product has vulnerabilities, or findings, that are almost identical in nature.
For how long have I used the solution?
I've used the solution for the last 12 months or so. It's been about a year at this point.
What do I think about the stability of the solution?
The stability is okay. it's good. It's not very good or excellent, it's just good. I would describe the stability as a bit better than acceptable.
What do I think about the scalability of the solution?
When I worked on it, it wasn't in the cloud. It didn't offer Federation. Now, it is my understanding that it has those, which would make it very scalable. That said, when I used it, I would not give it a very scalable grade - maybe a two out of ten for scalability if you are using it off of the cloud. That said, that's not the latest version. The latest is likely more scalable, I just don't have experience with it.
How are customer service and technical support?
The technical support is pretty good. They are knowledgeable and responsive. We were satisfied with the level of support we received.
Which solution did I use previously and why did I switch?
I also know a bit about Checkmarx, Fortify, Veracode, and AppScan.
How was the initial setup?
I didn't really do the actual setup once it got moved into the cloud. I don't know how easy the cloud set up was. However, it's my understanding that it is now potentially easier than it was before, which wasn't too bad.
What's my experience with pricing, setup cost, and licensing?
I don't know the prices currently. I knew the prices when it was still in-house with IBM, however, I don't know what the cost is now.
What other advice do I have?
I worked with the solution at a previous company. Now I am a consultant and I no longer work with the product. I don't have a business relationship with HCL.
I wanted to do a POC with the current state of what was IBM AppScan and now is HCL. I contacted my contacts at IBM and then they started off the conversation and it went smoothly because a number of people from IBM had gone over to HCL when that product was acquired.
Various tools have their strengths, I would advise anyone who is interested in using a similar solution do a proof of concept first with a few options. Try Checkmarx, Fortify, Veracode, and AppScan, and see which one makes the most sense for your company's purposes. Those would be the top four in my opinion right now.
Overall, I would rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Consultant at MTRiver Consulting
A security testing application that needs to improve security
Pros and Cons
- "We use it as a security testing application."
- "HCL AppScan needs to improve security."
What is our primary use case?
We use it as a security testing application.
What needs improvement?
HCL AppScan needs to improve security.
For how long have I used the solution?
I have been working with the product for ten years.
What do I think about the stability of the solution?
HCL AppScan is pretty stable.
How was the initial setup?
HCL AppScan is easy to deploy and can be done in one to two hours.
What's my experience with pricing, setup cost, and licensing?
Our clients are willing to pay the extra money. It is expensive.
What other advice do I have?
I rate HCL AppScan an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Scientific Officer at a tech services company with 51-200 employees
Efficiently scans through the website and identifies vulnerabilities
What is our primary use case?
HCL AppScan efficiently scans through the website and identifies vulnerabilities for AWS. It is reducing tools day by day, making it more efficient.
What needs improvement?
HCL AppScan generates false results. Sometimes, it incorrectly identifies requests as vulnerable when they are not vulnerable. In the ADSL feature managed, the primary objective is to identify application security vulnerabilities. However, sometimes AppScan wrongly flags something as a vulnerability when it's not present, which we call a false positive.
For how long have I used the solution?
I have been using HCL AppScan for nine years.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
The solution is scalable if required.
How are customer service and support?
Customer support is helpful.
How would you rate customer service and support?
Positive
How was the initial setup?
There is a licensing partner. Sometimes, it is required to install a server. I must remove that license and then eject a new one on a different server. It becomes a bit harder for beginners if they do not have enough experience to install Zoho software.
Deployment takes around an hour, and one person can do it.
I rate the initial setup a six and a half out of ten, where one is difficult and ten is easy.
What's my experience with pricing, setup cost, and licensing?
The tool is not cost-efficient. Considering the type of service with encryption security scanning from HCL AppScan, it drives up the cost unnecessarily. It is fairly priced.
What other advice do I have?
There are some very cost-effective solutions out there. They are also very efficient for systems scanning.
Overall, I rate the solution an eight-point five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Quality Assurance Engineer at IT22
The UI was very intuitive and easy to understand, but the tool was expensive
Pros and Cons
- "The UI was very intuitive."
- "A desktop version should be added."
What is our primary use case?
I used the solution to find vulnerabilities in our website and system. I did some regular checkups.
What is most valuable?
The UI was very intuitive. It was very easy to understand. It was very easy to scan the websites, see the results, and deliver them to higher management.
What needs improvement?
It would have been better if we could use it on our desktop. A desktop version should be added.
For how long have I used the solution?
I had used the solution for one month.
What do I think about the stability of the solution?
The tool was very stable. I rate the tool’s stability a seven or eight out of ten. Very few people were using the tool in our organization. The stability could have been affected if there were more users.
What do I think about the scalability of the solution?
We had a few users.
Which solution did I use previously and why did I switch?
We have used solutions like Acunetix. HCL was better. The UI was pretty good. It was intuitive, easy to understand, and reliable.
How was the initial setup?
The installation was easy for me. It took a few hours. A senior employee helped me deploy the tool. The solution was deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
The tool was expensive. We paid a monthly license fee. There were no additional costs associated with the product.
What other advice do I have?
Someone who wants to use the solution must know why they need the solution. It is quite expensive. We must not spend much on something we do not need. If we have a need and can afford the solution, HCL is a good solution. It is very easy to understand. It has a lot of features. The reporting system is good. Overall, I rate the product a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Information Officer at TeleTracking Technologies, Inc.
Straightforward setup, stable, and scalable
Pros and Cons
- "The security and the dashboard are the most valuable features."
- "The pricing has room for improvement."
What is our primary use case?
We use the solution to test our web applications and services.
What is most valuable?
The security and the dashboard are the most valuable features.
What needs improvement?
The pricing has room for improvement.
For how long have I used the solution?
I have been using the solution for eight years.
What do I think about the stability of the solution?
I give the stability a seven out of ten.
What do I think about the scalability of the solution?
I give the scalability an eight out of ten.
How are customer service and support?
The support is fine.
How would you rate customer service and support?
Neutral
How was the initial setup?
I give the initial setup a seven out of ten. The implementation took a few weeks.
What about the implementation team?
The implementation was completed in-house.
What was our ROI?
We have seen around a 50 percent return on investment.
What's my experience with pricing, setup cost, and licensing?
HCL AppScan is expensive.
What other advice do I have?
I give the solution an eight out of ten.
I recommend the solution to others.
We have around 4,000 end users.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free HCL AppScan Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2025
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