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Chief Technical Officer at a tech services company with 201-500 employees
Reseller
Great for software defined solutions, has good storage; integrations can be complicated
Pros and Cons
  • "Great data storage and very good for software defined solutions."
  • "Changes to the solution are quite complex."

What is our primary use case?

We are resellers of HPE Synergy and I'm the CTO. 

What is most valuable?

Synergy has great data storage and it's a storage module. It's very good for software defined solutions. For example, customers needing a large data solution can use Synergy with blade and storage modules, but in a VMware environment for database solutions, Synergy is not useful. The important thing is the application - I think Synergy is a very good solution in some cases, but not for general purpose solutions or mixed environments, such as VM and physical environments that require larger storage.

What needs improvement?

I think the main issue with Synergy is a topology that HPE defines to connecting and creating a cluster. There are satellites and interconnecting modules which should interconnect with one special topology. If you want to change that and add another shelf in the cluster you have to change everything. I think it's very, very complex. But for example, in UCS, you have fabric interconnects, USC blades connect to fabric interconnects. It allows you to add more and more USC blades to the fabric interconnect. There is no connectivity between blades chassis. In Synergy, there are many connections between the blades chassis and I think that's the main issue. The other thing is that Synergy has a composer module that OneView runs on and which manages that cluster. I don't like HPE softwares. I think, for example, in comparison, the UCS manager is the better solution for managed blades than OneView. OneView is not as strong for that

It would be helpful if Synergy would add Cisco networking products, and network models in CSG, C 7000, maybe Blade models, software Cisco products, for example, b 22, CISCO B22 modules. I think the number of customers that use Cisco in their data centers is more than the customers that use HPE solutions. Because of that, I think HPE should add Cisco products and network modules to Synergy - I think that would be a good idea. 

For how long have I used the solution?

I've been using this solution for two years. 

Buyer's Guide
HPE Synergy
December 2024
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

Although the setup is complex, once it's up and running, the product is stable. 

What do I think about the scalability of the solution?

The scalability is very complex. In Cisco, you connect everything to fabric interconnect. You can attain the blades on their fabric interconnect so scalability is one of main issues in Synergy.

How was the initial setup?

Because of the cabling between FLM modules and a composer, the initial setup is complex. We are more familiar with IPv4 than IPv6. I think the initial setup is more complex than for UCS or c7000.

What other advice do I have?

This is a good solution but it has some issues. 

I would rate this solution a seven out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Rami.chiha - PeerSpot reviewer
Principal Systems & Storage Engineer at a tech company with 51-200 employees
Real User
Top 10
Good uptime and performance, yet easy to manage with a user-friendly interface
Pros and Cons
  • "The Online firmware update for the virtual connects has minimized our downtime windows."
  • "Technical support for this solution has a very good initial response; however, escalation takes time, and most of the time the first level of support cannot solve your case."

What is our primary use case?

We use the Synergy Frame to host the main infrastructure for a big project. We have multiple Synergy Frames that are all managed by a single OneView interface.

The uptime and the performance meet our expectations, plus the integration with 3PAR is very good.

How has it helped my organization?

The OneView installed on the Composers has a very friendly user interface, which helps to manage the compute modules in the frame, compared to management used in legacy technologies.

The Online firmware update for the virtual connects has minimized our downtime windows.

What is most valuable?

The features we found most valuable are:

  • Using only two virtual connect modules to support network for multiple frames
  • Ease of management using the OneView Composer
  • Online firmware update for the Virtual Connects, which are part of a single logical interconnect module

What needs improvement?

The OneView has improved a lot throughout the years with the release of the Synergy and OneView version 4, although it still has issues. The stability and smoothness of firmware upgrades for the compute modules can be improved by enabling full composability of the Synergy Frame.

For how long have I used the solution?

We have been using this solution for two years.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

Our impression of the scalability is very good in terms of Composer and virtual connects, since you need only two of each for multiple frames.

How are customer service and technical support?

Technical support for this solution has a very good initial response; however, escalation takes time, and most of the time the first level of support cannot solve your case.

Which solution did I use previously and why did I switch?

We used a different solution previously, but we switched because of the ease of management, and in addition, this solution is future proof.

How was the initial setup?

The initial setup is done by a partner and it is straightforward, but it takes time.

What about the implementation team?

Our deployment was handled by a Vendor Team, and they are very experienced.

Which other solutions did I evaluate?

We did evaluate other options before choosing this solution, including Dell PowerEdge M1000e and Cisco UCS.

What other advice do I have?

My suggestion is to go with HPE Synergy Composer v2 once it is released. 

Have HPE support with you while doing hardware upgrades.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE Synergy
December 2024
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
it_user783993 - PeerSpot reviewer
IT Admin at a financial services firm with 51-200 employees
Vendor
Easy to swap and move around the datacenter, more versatile than traditional blades
Pros and Cons
  • "They're easy to swap and move around the datacenter, for sure. They don't occupy too much space for what they offer."
  • "It's more composable, you can use storage as well as compute blades. So maybe it's more versatile compared to the traditional blade systems."
  • "The possibility of using storage directly in the frame in order to have bigger storage directly there, and not having an attached storage like SAN or NAS. That would be helpful."

How has it helped my organization?

As far as I know, the traditional blade system is not going to be supported from 2023. So we are trying to anticipate the need for this change towards Synergy, and perhaps moving a little bit early.

What is most valuable?

  • They're easy to swap and move around the datacenter, for sure. 
  • They don't occupy too much space for what they offer.

The structure is different yet similar because it resembles the traditional approach of blade systems. Perhaps it's more composable, you can use storage as well as compute blades. So maybe it's more versatile compared to the traditional blade systems.

What needs improvement?

From what I've seen, it's got pretty much what I think we need. Maybe after a little usage I can come up with new ideas, but right now it seems okay.

The possibility of using storage directly in the frame in order to have bigger storage directly there, and not having an attached storage like SAN or NAS. That would be helpful.

For how long have I used the solution?

More than five years.

What do I think about the scalability of the solution?

It will probably be with us for a lot of years to come. We are still in the process of buying the first one, so maybe we're not going to use the full ring architecture from the beginning, but in the future, since we're going to have just Synergy and not the old blade systems, it's definitely a possibility.

How is customer service and technical support?

I don't know about the tech support. We have a consultant. There is a specific person that follows us and tries to help us in our needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user783930 - PeerSpot reviewer
IT Technology Team Lead at a tech company with 10,001+ employees
Real User
Everything is combined in one chassis - storage, compute, networking; saves space
Pros and Cons
  • "Everything is combined in one chassis, you have storage, compute, networking. So you save a lot of space in the datacenter."

    What is our primary use case?

    My primary use case was to familiarize myself with this new HPE product because I know it is a replacement for the old C7000 chassis, so for me it was interesting to see the new features, to know the product as a whole.

    How has it helped my organization?

    Everything is combined in one chassis, you have storage, compute, networking. So you save a lot of space in the datacenter.

    What is most valuable?

    The most valuable is the OneView interface. You can do all the management steps you need to do to configure it, and you can see everything for management, for error reporting, monitoring, etc.

    What needs improvement?

    I don't know because this was the first time I've seen this product and I'm not very familiar with it. I need some time to work on it, to play with it.

    For how long have I used the solution?

    Trial/evaluations only.

    What do I think about the stability of the solution?

    I cannot say. I would need to test it in a proper environment.

    What do I think about the scalability of the solution?

    From what I've tested, it looks scalable.

    How are customer service and technical support?

    We are very pleased with the support of HPE.

    Which solution did I use previously and why did I switch?

    We used other HPE products.

    How was the initial setup?

    It was easy to follow the guides. It was straightforward.

    What other advice do I have?

    The most important criteria for me, when selecting a vendor, is support.

    I would tell others to give it a try.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    it_user783915 - PeerSpot reviewer
    Network Administrator
    Vendor
    Data processing that took us hours now takes tens of minutes
    Pros and Cons
    • "Everybody noticed very large improvement in data processing. A lot of activity which took hours now takes, let's say, tens of minutes."
    • "When templates are created, there are some steps where you need to reboot the machines. Being in production, this is not a good idea. For example, if you reconfigure the network, you should not have to reboot the machine. You should just apply the new template and that's it."

    What is our primary use case?

    Primary use case is for Oracle Servers to store a large database.

    Right now the performance is good, but we have only had the solution installed in production for two months.

    How has it helped my organization?

    First of all, it's new hardware. So everybody noticed very large improvement in data processing. A lot of activity which took hours now takes, let's say, tens of minutes. So it's a very visible improvement in quality.

    What is most valuable?

    I think the ease of deployment is the most valuable feature.

    What needs improvement?

    When templates are created, there are some steps where you need to reboot the machines. Being in production, this is not a good idea. For example, if you reconfigure the network, you should not have to reboot the machine. You should just apply the new template and that's it.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    Right now, it's stable. But we have only had it for five months, three months in proof of concept and two months in production. But we haven't have any issues up until now.

    What do I think about the scalability of the solution?

    No issues.

    How are customer service and technical support?

    We haven't had to call them. HPE installed it, that was about it. We have been able to manage it very easily since.

    Which solution did I use previously and why did I switch?

    We had some old generation servers, we needed to replace them. This was the newest technology, so we went with the newest technology.

    Also, we have been working with HPE for a long, long time. So we just stuck with what we know.

    How was the initial setup?

    I think we needed HPE only for the hardware install. After that, I don't think we really needed them.

    What other advice do I have?

    I give it an eight out of 10, because of the rebooting issue I mentioned above.

    It's worth acquiring this if you have a larger datacenter, or if you have a lot of operations being done on a daily basis. These are the main reasons why you should take this approach.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Delivery Manager at HARPA ITALIA SRL
    Real User
    I was able to connect the new computer node to 3PAR without SAN expertise
    Pros and Cons
      • "The update is problematic. When you want to update the firmware, or when you want to update software on Composer, it takes a lot of time. A lot."

      How has it helped my organization?

      This is the first time that we are using Synergy, so we don't yet have the experience to talk about this.

      What is most valuable?

      It provides the new computer node and connects 3PAR without SAN people to help me.

      What needs improvement?

      I think that they can improve the update because the update is problematic now. When you want to update the firmware, or when you want to update software on Composer, it takes a lot of time. A lot. For compute node, you need one hour for upgrading firmware. I think that is a big problem.

      For how long have I used the solution?

      One to three years.

      What do I think about the stability of the solution?

      It became stable the second time. The first time, it wasn't. We had some problems but they're solved, and now it's stable.

      What do I think about the scalability of the solution?

      We want to scale in three frames this year, we suppose, because they want to change everything in the datacenter. They want to put everything on Synergy. Synergy with integration with monitoring software, and Docker. So, we wanted to do this.

      How is customer service and technical support?

      They are responsive. We don't have any problem at all when talking with them.

      How was the initial setup?

      Overall we've had a good experience. We have had a little problem during startup because the OneView software is older than the last release. During the update, we had some problems, but HPE solved them quickly and perfectly.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Storage and System Administrator in IT Operations Department at Puzzel | Solving Customer Interactions
      Real User
      A reasonably priced composable, software-defined infrastructure for hybrid cloud environments, but the user interface could be more user-friendly
      Pros and Cons
      • "The price is reasonable, and the stability and scalability are okay. We bought the solution because it suits our needs."
      • "The user interface could be more user-friendly. It's for admins, and you should have the knowledge to use it."

      What is our primary use case?

      We use HPE Synergy for digitization and containers. 

      What is most valuable?

      The price is reasonable, and the stability and scalability are okay. We bought the solution because it suits our needs.

      What needs improvement?

      The user interface could be more user-friendly. It's for admins, and you should have the knowledge to use it.

      For how long have I used the solution?

      I think I have been using HPE Synergy for about two years.

      What do I think about the stability of the solution?

      The stability of HPE Synergy is okay.

      What do I think about the scalability of the solution?

      The scalability of HPE Synergy is okay. All our departments with about 300 users are using this solution.

      How are customer service and support?

      Technical support is okay. I really didn't need them until now.

      Which solution did I use previously and why did I switch?

      I'm mainly using HP. So, that was the choice after blade servers.

      How was the initial setup?

      It took about a day to implement this solution.

      What about the implementation team?

      HP implemented this solution. 

      What's my experience with pricing, setup cost, and licensing?

      The hardware licensing cost is reasonable.

      What other advice do I have?

      On a scale from one to ten, I would give HPE Synergy a seven.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      it_user783954 - PeerSpot reviewer
      Server Technician
      Real User
      We're using it to experiment with shared storage but have had issues installing
      Pros and Cons
        • "​Because we're using 2012, we're having issues making templates."
        • "I think we were promised a little more than we were given. It's true, they are working very hard to try to help remedy that."

        What is our primary use case?

        Primary use is data storage.

        Performance is about a seven out of 10.

        How has it helped my organization?

        It hasn't improved things.

        What is most valuable?

        We've been experimenting with shared storage.

        What needs improvement?

        We just started. Because we're using 2012, we're having issues making templates and such.

        We're having issues with the install process, and integrating our installation with the new technology.

        For how long have I used the solution?

        Still implementing.

        What do I think about the stability of the solution?

        We haven't had issues with stability because we're using 2012.

        What do I think about the scalability of the solution?

        We haven't had to scale yet.

        How are customer service and technical support?

        They're okay, but they could improve. We have their technicians on site, and we think they need some more experience.

        Which solution did I use previously and why did I switch?

        We were using standard C7000. It was working fine, but it doesn't have shared storage.

        How was the initial setup?

        Straightforward.

        Which other solutions did I evaluate?

        Cisco. 

        What other advice do I have?

        Our most important criteria when selecting a vendor are

        • quick support
        • reliability, of course.

        I rate this solution a seven out of 10 because I think we were promised a little more than we were given. It's true, they are working very hard to try to help.

        If you're planning on going with Windows 2016, go ahead, use it. But expect to have some difficulties.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.
        PeerSpot user