We have built our on-premises private cloud on top of HPE Synergy connected to 3PAR SAN storage. Our cloud was built above Hyper-V hypervisor, and that's the computing node of it.
Storage & Backup Engineer at a government with 10,001+ employees
Best frame server technology, best support, robust, and easy to deploy
Pros and Cons
- "For me, this is the best frame server technology available in the market. We can compare it to Cisco UCS. It is robust and stable, and it is also easy to deploy and scale. Their support is the best."
- "ICMs could be better in this model. When you look at its competitors, the most critical point is the throughput. HPE is the best with the ICM module, which is an interconnect module that connects the servers of the frames to the LAN and SAN. HPE Synergy should also support the latest processors provided by Intel."
- "ICMs could be better in this model."
What is our primary use case?
What is most valuable?
For me, this is the best frame server technology available in the market. We can compare it to Cisco UCS.
It is robust and stable, and it is also easy to deploy and scale. Their support is the best.
What needs improvement?
ICMs could be better in this model. When you look at its competitors, the most critical point is the throughput. HPE is the best with the ICM module, which is an interconnect module that connects the servers of the frames to the LAN and SAN.
HPE Synergy should also support the latest processors provided by Intel.
For how long have I used the solution?
I have been using this solution for three to four years.
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HPE Synergy
August 2026
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
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What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
We didn't run it on a massive scale. We have 60 computing nodes on an eight-blades enclosure. We didn't face any issue so far.
I am not sure about the number of users, but in terms of frames, it is 200K or 200,000. We are happy with this solution. When we need more computing nodes, we will add them as HPE Synergy.
How are customer service and support?
Their support is one of the best ones currently available.
How was the initial setup?
Its initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
We are satisfied with its price.
What other advice do I have?
My experience with them is on-premises, and it has been an outstanding experience. We are happy with HPE Synergy, and we will keep on using it.
I would rate HPE Synergy an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Infrastructure Services at Netrics ag
Supports hybrid cloud management tasks but has high pricing
What is our primary use case?
We use the solution for data centers. It supports hybrid cloud management tasks.
What needs improvement?
The pricing could be improved.
For how long have I used the solution?
I have been using HPE Synergy for over 20 years. We have the gold status partner of the solution.
What do I think about the stability of the solution?
Synergy is more stable than HP. I rate the solution’s stability a six or seven out of ten.
What do I think about the scalability of the solution?
The solution is scalable. It can fit small businesses.
How are customer service and support?
Whenever we call, we've got an answer.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have opted for Cisco.
How was the initial setup?
The initial setup is straightforward and takes a week to complete. When you work with technology, sometimes it works, sometimes it doesn't.
What's my experience with pricing, setup cost, and licensing?
Synergy is more expensive than Cisco.
What other advice do I have?
We don't find it valuable, and we don't use it; we're not profiting.
Overall, I rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
HPE Synergy
August 2026
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
912,788 professionals have used our research since 2012.
Senior Executive Manager - Data Center Virtualization at a insurance company with 1,001-5,000 employees
Flexible, robust, and simple to install
Pros and Cons
- "The solution's greatest strengths lie in its ability to maintain a high availability and combine networking with hyper channel connectivity into a single component."
- "There is always room for improvement. Based on our use cases, I don't believe there are any additional features required."
What is our primary use case?
We use HPE Synergy for infrastructure virtualization.
How has it helped my organization?
It is better to build the virtualization environment in this manner. To be honest, it is flexible and powerful.
What is most valuable?
The solution's greatest strengths lie in its ability to maintain a high availability and combine networking with hyper channel connectivity into a single component.
What needs improvement?
There is always room for improvement.
Based on our use cases, I don't believe there are any additional features required.
For how long have I used the solution?
I have been working with HPE Synergy for three years.
There are two versions of HPE Synergy, both known as Gen10. One is available only in hardware form, while the other is the Gen10 Plus, which has been recently released. However, we are currently using the 480 Gen10 version.
What do I think about the stability of the solution?
HPE Synergy is very stable.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten.
How was the initial setup?
The implementation process is straightforward. It is not complex.
What about the implementation team?
We had assistance from the vendor to deploy it.
What other advice do I have?
The design and the physical setup are identical. As long as the configuration is done correctly, there should be no issues with operations such as patching and firmware updates.
I would rate HPE Synergy a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head Of IT Unix & Storage at a tech consulting company with 11-50 employees
Great features and very flexible including configuring the interconnects on chassis use
Pros and Cons
- "Great flexibility including configuring the interconnects on the use of the chassis."
- "The interfusion and administration are great features that all HPE products have."
- "Product documentation is disorganized."
- "I find the product documentation to be disorganized; it's not intuitive and the info required for checking a specific step-by-step configuration is buried under too much literature."
What is our primary use case?
I'm a system integrator and service delivery manager dealing with strategy. We are an HPE partner company.
What is most valuable?
The interfusion and administration are great features that all HPE products have. I also like the flexibility including configuring the interconnects on the use of the chassis.
What needs improvement?
I find the product documentation to be disorganized; it's not intuitive and the info required for checking a specific step-by-step configuration is buried under too much literature. This could be a more robust solution with an effective internal storage portfolio for the servers. If they were to provide an end-to-end NDM product, that would be much better.
For how long have I used the solution?
I've been using this solution for over a year.
What do I think about the stability of the solution?
The solution is quite stable.
What do I think about the scalability of the solution?
The solution is scalable for our customers' requirements.
How are customer service and support?
In general, the technical support is pretty good but it's not the best here in India. There is a lack of knowledge, especially in the storage area. We had implementations that required some workarounds and support wasn't able to help because they were working with a specific scripted plan and didn't have enough information to deal with all aspects of the deployment.
How was the initial setup?
The initial setup is very easy and straightforward.
What other advice do I have?
Our customers are generally medium to enterprise size clients and mainly in the banking sector. HPE is currently running neck and neck with Dell but if I had to make a choice, I'd recommend HPE. If all your requirements are well-defined, pre-deployment and implementation is easy.
I rate it nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT consultant at Soeldner consult gmbh
Knowledgable support, an easy implementation, and can expand as needed
Pros and Cons
- "Support is very helpful."
- "Technical support has been knowledgeable."
- "They were not so deep into integration with VMware."
What is our primary use case?
I don't remember the models. However, there are Synergy nodes built in the cloud infrastructure with a design utilization. Some of the project was within two Synergy baskets with a full load installed.
What is most valuable?
The solution is stable.
We didn't have any problems handling the initial setup.
You can scale the product.
Support is very helpful.
What needs improvement?
Maybe two years before, there were issues with drivers. However, the issues were always fixed quickly.
They were not so deep into integration with VMware. As a partner of VMware, I'm focused more on VMware products and I don't remember many details about HPE now that time has passed. However, there should be more integration.
For how long have I used the solution?
I used the solution for a while. I worked as a partner in a big integrated company, and we did some projects for this technology with this recruitment.
What do I think about the stability of the solution?
The solution is stable and reliable. There were no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution can scale. We started one project from one basket and we added a second basket without any problems.
How are customer service and support?
Technical support has been knowledgeable. Everybody is excellent.
How would you rate customer service and support?
Positive
How was the initial setup?
I don't remember any problems handling the initial setup. Everything was described and really detailed in the documentation.
We work with a really small team. Two guys handled the deployment and maintenance. It's not necessary to have a huge team to deploy and run the production.
What about the implementation team?
We had help from the local HPE office. If we had any questions, we were able to ask the technical guys from the local HPE office. I don't remember if we had any really big issues.
What's my experience with pricing, setup cost, and licensing?
I worked with the technology and never handled the licensing aspect. I'm not sure of the exact costs.
What other advice do I have?
Whether or not this is the right solution for a company depends on the use case. It's not really for everyone. I don't really want to recommend it to everyone. For some cases, it's a really good solution. For other cases with a high-density environment, it's not ideal.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology System Administrator at a energy/utilities company with 10,001+ employees
Good versatility, performance, scalability, and size
Pros and Cons
- "Its versatility, performance, and size are most valuable. It is very decent for its size. It has very good performance and very good specifications."
- "Its management needs some work. It is not the best in terms of management. It has decent management. Its user interface can also be better."
What is our primary use case?
We mainly use it for virtualization. We are using Generation 10 model.
How has it helped my organization?
The software-defined hardware might sound counter-intuitive, but it helps speed up management
What is most valuable?
Its versatility, performance, and size are most valuable. It is very decent for its size. It has very good performance and very good specifications.
What needs improvement?
Its management interface needs some work. It is not the best in terms of management. It has decent management. Its user interface can also be better.
For how long have I used the solution?
I have been using this solution for around three years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is definitely scalable. We have about 2,000 users.
How are customer service and support?
For Synergy, we haven't required support from HPE.
Which solution did I use previously and why did I switch?
We were using DL ProLiant servers, and we still use them but not as our main servers. They are not blade servers. They are rack-mounted.
What about the implementation team?
It was deployed by a contractor. We have a technical team of about 20 people for its maintenance.
What's my experience with pricing, setup cost, and licensing?
We have already paid once. It is just the price for the permit and its use. It seems you don't have to keep paying for it, but I am not sure.
What other advice do I have?
I would recommend this solution to others. We definitely plan to keep using it. It has just been around three years. We should be using it for at least six years.
I would rate HPE Synergy an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage and System Administrator in IT Operations Department at Puzzel | Solving Customer Interactions
A reasonably priced composable, software-defined infrastructure for hybrid cloud environments, but the user interface could be more user-friendly
Pros and Cons
- "The price is reasonable, and the stability and scalability are okay. We bought the solution because it suits our needs."
- "The user interface could be more user-friendly. It's for admins, and you should have the knowledge to use it."
What is our primary use case?
We use HPE Synergy for digitization and containers.
What is most valuable?
The price is reasonable, and the stability and scalability are okay. We bought the solution because it suits our needs.
What needs improvement?
The user interface could be more user-friendly. It's for admins, and you should have the knowledge to use it.
For how long have I used the solution?
I think I have been using HPE Synergy for about two years.
What do I think about the stability of the solution?
The stability of HPE Synergy is okay.
What do I think about the scalability of the solution?
The scalability of HPE Synergy is okay. All our departments with about 300 users are using this solution.
How are customer service and support?
Technical support is okay. I really didn't need them until now.
Which solution did I use previously and why did I switch?
I'm mainly using HP. So, that was the choice after blade servers.
How was the initial setup?
It took about a day to implement this solution.
What about the implementation team?
HP implemented this solution.
What's my experience with pricing, setup cost, and licensing?
The hardware licensing cost is reasonable.
What other advice do I have?
On a scale from one to ten, I would give HPE Synergy a seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at a tech services company with 1,001-5,000 employees
Provides an all-in-one single pane of glass
Pros and Cons
- "We like that the solution can be arranged for an all-in-one single pane of glass, something our customers find important."
- "It would be nice if the updates were not accompanied by downtime."
What is our primary use case?
We work with the Synergy OneView 5.4 version.
We use the solution for hypervisor infrastructure.
What is most valuable?
We like that the solution can be arranged for an all-in-one single pane of glass, something our customers find important.
What needs improvement?
It would be nice if the updates were not accompanied by downtime. We have encountered this issue at times over the years.
The solution should come with external storage connectivity.
Owing to these minor issues, I choose to rate the solution as a nine out of ten.
For how long have I used the solution?
I have been using Synergy's newest product for the past three years. I have made use of it over the past 12 months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
What other advice do I have?
I have no specific advice to offer others who are contemplating implementing the solution.
I rate HPE Synergy as a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Infrastructure at a real estate/law firm with 1,001-5,000 employees
A stable and scalable software-defined infrastructure for hybrid cloud environments
Pros and Cons
- "I like that it's suitable for virtualization. It's also stable and scalable. The newer version has a lot of memory, and you don't have to worry about updates."
- "The performance could be better. The converged network cards initially didn't work. However, later on in the newer version, they came up with 50 GB network cards to replace the 20 GB ones, and it's perfectly fine now. At times, it could also be more stable."
- "The performance could be better. At times, it could also be more stable."
What is our primary use case?
It's useful for virtualization, and we run all our applications in HPE Synergy.
What is most valuable?
I like that it's suitable for virtualization. It's also stable and scalable. The newer version has a lot of memory, and you don't have to worry about updates.
What needs improvement?
The performance could be better. The converged network cards initially didn't work. However, later on in the newer version, they came up with 50 GB network cards to replace the 20 GB ones, and it's perfectly fine now. At times, it could also be more stable.
For how long have I used the solution?
I have been using HPE Synergy since 2018.
What do I think about the stability of the solution?
HPE Synergy is stable.
What do I think about the scalability of the solution?
HPE Synergy is a scalable composable infrastructure. We have 12 networks and about 1,500 users on the networks.
How are customer service and support?
I have contacted technical support whenever it was required.
How was the initial setup?
The initial setup was very easy. I installed and deployed this solution within a day. We have one engineer managing and maintaining this solution.
What about the implementation team?
I implemented this solution by myself.
What's my experience with pricing, setup cost, and licensing?
We don't have to pay for Synergy because it's part of our plan.
Which other solutions did I evaluate?
I evaluated a lot of options like Dell, Nutanix, and more before choosing HPE Synergy.
What other advice do I have?
I would recommend this solution to potential users.
On a scale from one to ten, I would give HPE Synergy a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at Trust-IT Solutions
Easy to set up and scale, but should be more user-friendly
Pros and Cons
- "The stability of the solution is very reliable."
- "The solution is very stable; there are no bugs or glitches, it does not crash or freeze, and the performance is great."
- "The profiles aren't so easy to work with."
- "I've found the user experience to not be that great."
What is most valuable?
The stability of the solution is very reliable.
The solution can scale up if a company needs it to.
The initial setup is very easy and quite straightforward.
What needs improvement?
I've found the user experience to not be that great. It's something that they could really improve on. They need to make it more user-friendly.
The profiles aren't so easy to work with.
We find the agility to be lacking.
For how long have I used the solution?
I've been using the solution for the past few years. I've used it for a while and have some time to get to know the product.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It does not crash or freeze. It's reliable. The performance is great.
What do I think about the scalability of the solution?
The solution scales very well. If a company can expand it, it can do so.
Few people are using it now. Previously, we had many more users. Right now, we may have a few hundred users.
How are customer service and technical support?
We've never used technical support. We've never really had a need to reach out to the technical team. Therefore, I can't speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
I also have experience working on Cisco products. While HPE is a good solution, I do find Cisco to be a bit better.
How was the initial setup?
The initial setup is very simple and straightforward. It's not complex or overly difficult. A company shouldn't have any issues.
What other advice do I have?
I'm a customer and an end-user. I don't have a business relationship with HPE.
My understanding is that we are on the latest version of the solution at this time. I can't speak to the exact version number.
I would advise if you need to choose between this solution and Cisco, that Cisco might be a better option.
I'd rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: August 2026
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