HPE Synergy Reviews

HPE Synergy could improve its remote support.

I have been familiar with HPE Synergy for approximately 10 years.

HPE Synergy is a stable solution.

The scalability of HPE Synergy is good.

The support is good they have helped us.

I have used Lenovo and they have large servers and are easy to support.

The deployment of HPE Synergy is easy and takes approximately three to four hours.

My advice to others is this solution is easy to deploy.

I rate HPE Synergy an eight out of ten.

We mainly use it for virtualization. We are using Generation 10 model.

The software-defined hardware might sound counter-intuitive, but it helps speed up management

Its versatility, performance, and size are most valuable. It is very decent for its size. It has very good performance and very good specifications. 

Its management interface needs some work. It is not the best in terms of management. It has decent management. Its user interface can also be better.

I have been using this solution for around three years.

It is stable.

It is definitely scalable. We have about 2,000 users.

For Synergy, we haven't required support from HPE.

We were using DL ProLiant servers, and we still use them but not as our main servers. They are not blade servers. They are rack-mounted.

It was deployed by a contractor. We have a technical team of about 20 people for its maintenance.

We have already paid once. It is just the price for the permit and its use. It seems you don't have to keep paying for it, but I am not sure.

I would recommend this solution to others. We definitely plan to keep using it. It has just been around three years. We should be using it for at least six years.

I would rate HPE Synergy an eight out of ten.

We have deployed HPE Synergy in a data center. Customers are using HPE Synergy for production running VMware Hypervisor, Microsoft Hyper-V, and standalone servers. However, the customers are mostly using it for the VR solution.

The most valuable features of HPE Synergy are the two composers.

Over the two years of using HPE Synergy, we have found some hardware failures that are frequent in the SOP models, CNA cards, and converged network adapters. These failures are frequently happening for a lot of the customers.

I have been using HPE Synergy for approximately five years.

HPE Synergy is stable.

The scalability of HPE Synergy is good.

The support from  HPE Synergy is very good.

The initial setup of HPE Synergy for us is straightforward. We provide the knowledge to our customers if they choose to deploy it themselves. However, when the customers do the process it takes time and is technically demanding.

HPE Synergy is not difficult to maintain.

We have worked with the HPE technical team for Synergy cases. For example, for firmware upgrades, security purposes, and vulnerabilities.

There is a perpetual license given when you purchase HPE Synergy.

I would recommend this solution to others.

I rate HPE Synergy a ten out of ten.

The insert RAM feature is the most valuable. It is a simple software to integrate with others like service desk applications and engine management.

In terms of additional features, there is nothing that I would add. However, the pricing can be improved as it is a costly solution due to sanctions in Iran. When we buy an HP service or system, we need a company in China to purchase it and send it to Iran. This gets very expensive as it takes time to complete this, and by the time we receive the product, the HP or Cisco company says it's the end of the sale, and there is a new version. The limitations and sanctions are very harmful to Iranian IT specialists.

We have been using this solution for five years. It is deployed on a hybrid cloud.

There are limitations to the technical support due to the sanctions in Iran.

I rate this solution a ten out of ten.

It's a little bit more complex than Blade Enclosure. It's like any virtual environment, probably. If you have virtualization on the top of the Synergy Frame, it works well.

I didn't see a lot of valuable features with Synergy. The Blade Enclosure was easier to use. They have complicated things with Synergy. The only good thing is that they have some powerful machines that you can use, such as the latest generations of HPE Compute that you can use. That's the only advantage.

It's a pretty complex solution.

The continuous update of the firmware and the patch updates and security updates for the hardware make it continuously complex. It all comes back to complexity. I don't have any other concerns. It's all about how complex the component is.

I've been using the solution for a couple of years.

There is no problem with the scalability. We haven't had issues. It can scale as needed. 

The HPE tech support is okay. It's only that you need to push them a bit so that you can get the right person. Sometimes they just give you someone that really is learning with you, which is not good. However, if you push it a little bit, then you get the right person.

We're customers and end-users.

We are an HPE shop in terms of blade technology. In terms of the computer, we are an HPE shop. So, we are with the Blade Enclosure and with the Synergy Frame. We use both.

We're just using HPE OneView with the Blade Enclosure and with the Synergy Frame. We are a very small shop. We are moving mainly to the cloud. So, everything we do is more in the cloud. On-prem we are a very small shop.

If you are okay to keep going with the Blade Enclosure (as the Blade Enclosure is not going to expire for quite a while) I would advise a user to compare a few other things before going with Synergy. For me, it wasn't a good experience.

I'd rate the solution a six out of ten.

We primarily use the solution in order to deploy an on-prem client.

The most valuable feature within the solution is the main management offering. They call it the GreenLake offering. It's the OPEX model. They manage that for the client.

The stability is very good so far. The performance has been reliable.

The solution is easily scalable. You can expand it if you want to.

If you have the right team in place, the initial setup is pretty straightforward.

Technical support is excellent. They are very helpful.

They're way ahead of the game. The software-defined fabric they have is very good.

They actually have a different offering with Nutanix. That's more generic. The Synergy platform is HPE-specific and more for on-premises. You're kind of locked in with VMware and the HPE with the VMs. The Nutanix offering is a bit more flexible.

I've been using the solution for about a year and a half. That was when it was installed by a client. It hasn't been too long.

We have the stability to be reliable. The performance is good. There aren't bugs or glitches. It doesn't crash or freeze. 

The solution is extremely scalable. It's one of the highlights of the product for us. If a company needs to expand, it can do so with ease.

It's a data center offering. Whatever applications are installed on there, and, in our case, there are hundreds of applications installed, services all the users.

We have been in touch with their technical support and they assisted us in the implementation process. Their assistance is top-of-the-line. The team is helpful and responsive. We're quite satisfied with the level of support provided.

I have experience with Nutanix. I would say with Nutanix, the sky's the limit there. It's very comprehensive and it integrates with all the clouds - and you have the on-prem as well if you need it.

The initial setup isn't too complex. It's straightforward. With the team we had, it was fairly easy. We also had assistance from HPE throughout the process, and having their insights were helpful.

In general, the maintenance is handled by HPE. We don't have to worry about it.

HPE was there all along the way. It was very good. They're very good to work with.

I can't discuss the exact amount of money we pay for licensing. The amount is confidential.

It's my understanding that the deal we arrived at was very competitive.

We are consultants. HPE is simply a service provider for us.

I don't recall which version of the solution we are using.

I would advise others considering the solution to consider the Nutanix HPE with the GreenLake as an alternate. There is just a little bit more flexibility in a product like Nutanix, although they are all good.

I would rate the solution at a nine out of ten.

We have built our on-premises private cloud on top of HPE Synergy connected to 3PAR SAN storage. Our cloud was built above Hyper-V hypervisor, and that's the computing node of it.

For me, this is the best frame server technology available in the market. We can compare it to Cisco UCS. 

It is robust and stable, and it is also easy to deploy and scale. Their support is the best.

ICMs could be better in this model. When you look at its competitors, the most critical point is the throughput. HPE is the best with the ICM module, which is an interconnect module that connects the servers of the frames to the LAN and SAN. 

HPE Synergy should also support the latest processors provided by Intel.

I have been using this solution for three to four years.

It is very stable.

We didn't run it on a massive scale. We have 60 computing nodes on an eight-blades enclosure. We didn't face any issue so far.

I am not sure about the number of users, but in terms of frames, it is 200K or 200,000. We are happy with this solution. When we need more computing nodes, we will add them as HPE Synergy.

Their support is one of the best ones currently available.

Its initial setup is very easy.

We are satisfied with its price. 

My experience with them is on-premises, and it has been an outstanding experience. We are happy with HPE Synergy, and we will keep on using it. 

I would rate HPE Synergy an eight out of ten.

Virtualization is our primary use case.

The deployment time has been decreased a lot. There are fewer things to configure and that increases productivity and provides time to work on different things. Fewer resources are required and it requires less of my time. 

In terms of the productivity of our deployment team, the amount of time has been decreased a lot. In the past, to deploy one c7000 chassis with 15 or 16 blades, we literally used to spend two to three weeks. But with a Synergy, it's very quick. Within three days we can do the deployment.

Because we are bringing in and deploying things very quickly, we can go to the business and give them solutions pretty quickly. It helps us to implement new business requirements quickly.

Moreover, the number of support issues with this particular Synergy environment is way less than with c7000 so I'm very happy with that. I'm not opening as many support tickets as with the c7000. That's where it's great for our whole team.

With the decrease in support issues, there has been a decrease in our cost of operations.

The ease of deployment is the first thing that comes to mind.

I would definitely like to see them fix the firmware updates on all the blades. No matter what operating system it is running on, make sure I can do the firmware as well as the software for those firmware components at the same time. I don't want to have to rely on an external product. Let's bring that product inside the menu so that I have a better experience with updates. Firmware is a very big thing.

I would also like them to bring management of all the Synergy equipment into a single management interface, no matter where they're located.

2 years

No major outages. We have had a few small issues here and there but that's about it.

We are hitting our third Synergy rack and we are buying the fourth. You can go well with it until seven. After seven, you probably need to put another management ring in there. Other than that, it can scale and work exceptionally well.

We have gotten some very good technical support from a few guys. I even have their names. Whenever we call them, we generally get support from those two or three guys and we are happy with them.

We knew we needed to invest in a new solution because of business requirements. When the business feels that we are a little bit late or declining, that's when we need to look into different solutions and price.

The initial setup is straightforward. I worked on it a lot for one year. Synergy is a little bit different, but I got enough training initially. In addition, HPE deployment guys were there for the initial setup. Later I did it myself.

We did it for ourselves.

ROI has been pretty good, although we're still investing a lot.

We also shortlisted Cisco and Dell. We went with HPE because we are pretty comfortable with it. The price was also competitive enough to beat them.

Look into Synergy. It's a pretty decent a product at the enterprise scale. It has all the capabilities. 

The biggest lesson we've learned from using this solution is that the product is really good. When we see the next iteration of the product, and that the company does a very good job of fixing issues, we really like it. That's what happened when we upgraded from c7000 to Synergy.

I would give the product about an eight out of ten. The product is pretty rock-solid. There are small issues here and there. But it has helped me to decrease my deployment time, and the number of support calls and time spent on support have been decreased a lot compared to c7000 and the issues that we were seeing with that. That's why I like it.