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ITInfras8f24 - PeerSpot reviewer
IT Infrastructure Architect at a tech vendor with 10,001+ employees
Real User
Scaling is difficult, but it helps us bridge a gap that we are having moving off of old legacy systems
Pros and Cons
  • "It is helping us sort of bridge a gap that we are having moving off of old legacy systems, like HP-UX systems and trying to move over to x86. So, it is helping fill a hardware gap that a lot of our platforms have needed in the past."
  • "The initial setup was complex. From what I was told, there were issues initially with getting the SFPs on the floor for our data center and something with the image, but I think that was on our service provider' side. They couldn't get the image to deploy with the right drivers and stuff."

What is our primary use case?

Right now, we are mostly using it for building out data center services. The biggest things that we are using it for are large scale virtual farms. We have recently even started using it to have large shared database resources for shared platforms, like Informatica.

How has it helped my organization?

We are just using it as a server.

It is helping us sort of bridge a gap that we are having moving off of old legacy systems, like HP-UX systems and trying to move over to x86. So, it is helping fill a hardware gap that a lot of our platforms have needed in the past.

What is most valuable?

It is filling a gap in server size that we don't really have right now in previous generations.

What needs improvement?

I would like them to work more on the templates, targeting it to a larger scale organization which has to run 24/7. Maybe they can try to get that workload to target certain parts of an application that has to be on 24/7. The common example that we keep getting is with our animators. They have one template which is dedicated to their resources, and in the night, it does rendering. However, when we have stuff which is running 24/7, it's not really something that applies. So, maybe they can try finding more applicable use cases.

The solution has affected the productivity our deployment a little, but it has just been the normal getting used to the new system. I think once they get used to it, it will be fine.

Buyer's Guide
HPE Synergy
January 2025
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the stability of the solution?

It seems pretty stable. We haven't had any issues that I'm aware of. We have not had any outages.

What do I think about the scalability of the solution?

Just considering how we're using it, we are really using it for the bare bones infrastructure. I think if we were using Synergy in probably the way that most teams or organizations were expected to use it, it probably scales a lot better for us because we are looking at it the bare bones CPU memory and how it works. 

Scaling is difficult, but that's always going to be the case.

How are customer service and support?

I don't work with the technical support.

Which solution did I use previously and why did I switch?

We started moving data centers, so we had to invest in a new solution.

How was the initial setup?

The initial setup was complex. From what I was told, there were issues initially with getting the SFPs on the floor for our data center and something with the image, but I think that was on our service provider' side. They couldn't get the image to deploy with the right drivers and stuff.

What about the implementation team?

We worked directly with HPE.

What was our ROI?

We have not yet seen ROI.

It has not yet reduced our cost of operations.

It has not yet reduced our IT infrastructure cost.

What other advice do I have?

I would recommend that anybody who does look at Simplicity to look into Synergy. Look into it before they deploy. They should look and make sure it is compatible for their environment.

At the scale that we are at, we don't really have too many use cases right now where we can leverage all the technologies behind it. So, it's unfortunate but we are looking forward to getting to that point. We just have to slowly bridge that gap.

It is fulfilling our needs. It is not doing anything that has been too different than how we're already using it. Because of how we are using it as a bare bones servers, we just see it as a server.

We just haven't really integrated it into the public cloud or hybrid cloud. We are testing out Simplicity and Nimble now, so that might already be a feature.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user683229 - PeerSpot reviewer
Senior Systems Administrator at a manufacturing company with 1,001-5,000 employees
Vendor
With the new servers and technology, we can have more resources, RAM, and CPU.
Pros and Cons
  • "It's a fully integrated solution with OneView."
  • "We had an issue during the initial setup with the 40 Gigabyte cards. They weren’t working, so we had to work really closely with HPE support to get them to work."

What is most valuable?

It's a fully integrated solution with OneView. With the new servers and technology, we can have more resources, RAM, and CPU. We are using it primarily for VMware.

What needs improvement?

Now that we have the new generation, the G10, we have the security. That was one part that was missing. That is going to be important, because we will be running on Generation 9.

What do I think about the stability of the solution?

The stability so far is good. We did the PoC in February and we are going to get into production in June. We have been running tests and it has been stable. We had some issues in the initial setup, but basically it's what we expect from HPE. We had an issue during the initial setup with the 40 Gigabyte cards. They weren’t working, so we had to work really closely with HPE support to get them to work. It took about two weeks to fix the issue.

What do I think about the scalability of the solution?

Scalability is one of the benefits of using Synergy. We are able to add and grow without any problems.

How are customer service and technical support?

Technical support went really well. They were excellent in helping us find the solution to the issue. They were eager to get this done and they fixed it correctly. That was good.

Which solution did I use previously and why did I switch?

The lifespan for the C-class are going to be over in a few years. We are moving all of our production systems for a cycle. We have about 3-4 year cycles of use, and then we are going to the new platform, which is the correct option. We will not to go to the C-class, which is the old option.

How was the initial setup?

The setup was a little bit complex, because it was the first one. It is a new product, so nobody knows it too well. We are kind of learning on the way, but it is OK. It's a new technology, so I think it's normal. It still needs a little bit of ironing out to be completely integrated with OneView. There are still some issues.

What other advice do I have?

It's a new solution, but you are in good hands with HPE support. Use HPE support. They will give you a hand to go through the user experience, setup, and implementation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE Synergy
January 2025
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
it_user783945 - PeerSpot reviewer
CEO at a energy/utilities company with 201-500 employees
Vendor
Provides a standardized platform which enables us to be more flexible with our applications
Pros and Cons
  • "The benefit is that it's going to be maintained, contrary to what we had last year, when the maintenance went off for the last generation of the servers that we had there."
  • "After delivering the contract, they became a little less active. So, it needs some pushing from my side sometimes."

What is our primary use case?

The use case is to replace all stakes in all the different kinds of servers. We had some Dells, we had some old HPEs, Generation 6, Generation 7, and so on. We decided to put everything together and create a new datacenter, and move our computing power to a platform that will enable us to be more flexible with our old applications.

We are just in the middle of the migration, and the problem is not the new stuff, the problem is to persuade our old stuff that it must perform more than one gigabyte per second. So HPE is helping us to replicate directly through the old datacenter to storage that we have underneath our Synergy Servers. 

How has it helped my organization?

The benefit is that it's going to be maintained, contrary to what we had last year, when the maintenance went off for the last generation of the servers that we had there. 

I'm also looking forward to getting some adaptability, and to be more flexible.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

As far as I can see, it's stable but, as I said, we have only been using it for six months.

What do I think about the scalability of the solution?

We're in partial production. It's no longer a PoC. So far, we haven't hit any limits. 

The limits are much above what we have used till now.

How are customer service and technical support?

We use tech support all the time. They were very active before signing the contract, and before delivering the contract. After delivering the contract, they became a little less active. So, it needs some pushing from my side sometimes. But, when the technicians come over, they connect with us. They are very, very supportive.

I imagine it's an issue of numbers. There's no new business behind it now, so that might be a problem with the numbers. When you are trying to sell something, you're very, very active. When you are discussing with an existing customer, then you don't have the pressure from the business side.

Which solution did I use previously and why did I switch?

We had to switch to some solution. It didn't matter which one, we had to replace our old hardware anyway. It was last year when the Synergy came onto the market, and we asked HPE if they would take the opportunity to answer our RFP with the Synergy, and they won.

How was the initial setup?

I wasn't involved in it, but my guys were. They were trained, and I think that they said it was much easier than what they used to previously. So, they're fine with it.

Which other solutions did I evaluate?

We did evaluate other vendors but they fell short in value for money. There were vendors that were cheaper, but their solutions weren't that cohesive. And the match-point of all the RFPs was the complete software that is behind the hardware. That was something that really persuaded us to give them top technical points from all the RFPs.

What other advice do I have?

In terms of our criteria when selecting a vendor they include:

  • it must be someone known, someone with a presence in the market
  • someone with a good network of partners that can really help you
  • a company that is active such that they are not just walking away after you've bought their solution
  • reliability.

There are three or four big winners, and we don't want to change because we have some relationships and some experience from the past. When we run into a problem, and someone helped us, that's something called business credit. Something which goes beyond the money.

So far it runs as expected, which is really a nice surprise for me. When you are expecting something to be very fluent, and then, after using it for a year or more, you are seeing the downsides, which are very well hidden from the sales jargon. But, so far, we haven't come up against anything we didn't like.

I think that the completeness of the offer is one thing which should be taken into account. Also, the longevity of the solution. You don't want to change the solution every two or three or five years. I think this solution is something that might last at least seven or eight years, which is fine for us.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user683274 - PeerSpot reviewer
Systems Programmer II at a transportation company with 1,001-5,000 employees
Vendor
It has reduced a lot of our infrastructure down to a few systems.
Pros and Cons
  • "Improved storage, scalability, and ease-of-use."
  • "I'd get the firmware to be a little more secure and a little more streamlined."

What is most valuable?

Improved storage, scalability, and ease-of-use. It is a lot packed into a small chassis/frame.

How has it helped my organization?

  • It has reduced a lot of our infrastructure down to a few systems. This is opposed to larger, two and four use systems. It's knocked us down to a few frames and made it a lot easier to use.
  • A single unified infrastructure that can be optimized for all workloads via software makes our life easier. It reduced man hours, because we only have four people running the shop. The less time I have to spend on it, the more time I can spend in other areas.
  • The programmatic interface of the synergy API was clean, simple, and intuitive. This automation will make IT more efficient, as I will spend less time in front of the wheel.
  • The software defined infrastructure simplifies our operations, in that I can get more things done and pushed out to customers faster.
  • The automated life cycle management affirms where our drivers make their IT operations simpler. It's all in one place. You've got the firmware and the software that all comes down in one spot. You just apply it from there.
  • The architecture eco-system system was part of our decision to invest in it for the future. It took some doing. It took a buy-in from everyone through management. Given its price point, it took a lot more than that. It was an infrastructure change for us. We value a modular infrastructure with shared power and Googling with an integrated search engine. We end up with one single system to do everything. It's just easier to manage, as opposed to 20 servers where you've got to change out supplies, memory, and everything else. You've got to maintain all that. Now, it is just one unit.

What needs improvement?

Firmware. I'd get the firmware to be a little more secure and a little more streamlined.

What do I think about the stability of the solution?

So far, the stability is good and it's running fine. I can't complain.

What do I think about the scalability of the solution?

Scalability is good. I can take it and move it between two data centers, have one in each data center, and move things back and forth. That's mostly a function of the OS, but the hardware, being as robust as it is, works well.

How are customer service and technical support?

When I get to a human being, technical support is great. Up until then, it's a big challenge. They want to try to do a little bit by email, which drives me out of my mind, honestly.

Which solution did I use previously and why did I switch?

We didn’t use a previous solution. We are an HPE shop. We knew that we needed to invest in this solution because it was cool. The scalability is what did it for us. The next level progression was to go from the C7000 chassis. It just linked itself to the infrastructure that we're going to.

When selecting a vendor, we look at support and cost point.

How was the initial setup?

The installation was very straightforward.

What other advice do I have?

Take the time to go through it. Put your hands on it, at somebody else's lab if you can. See if you can get a demo unit. Plug it in and try it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sales Engineer at a tech company with 10,001+ employees
Real User
The most important feature is its composability.

What is most valuable?

The most valuable features about Synergy is the composability of it. Instead of always having to buying new resources and new pieces of infrastructure to support say, new applications or new projects, you can use Synergy's composability to create the workload that you need to support it. Then, you don't have to keep it forever. Once that project is over, you can reuse those resources, so I think that's probably the biggest, and I think, the most important feature of Synergy is its composability.

What needs improvement?

The whole point of Synergy is, you're going to have this central management. You're going to have the composer where you can build stuff, and a lot of it's built on OneView. I think they're using the same code, but they've done something different to it to make it easier to use. That means you're managing and you're monitoring your networking, your compute, your storage from it, but not everything works. If you have got Virtual Connect, that can be managed and monitored. You put in a Brocade switch; you can't as there's a limitation. 

Also, the storage, the JBODs. Unless you're using VSA, I think it's tied to the frame that you're in.

What other advice do I have?

Try it and buy it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Technical Officer at a tech services company with 201-500 employees
Reseller
Great for software defined solutions, has good storage; integrations can be complicated
Pros and Cons
  • "Great data storage and very good for software defined solutions."
  • "Changes to the solution are quite complex."

What is our primary use case?

We are resellers of HPE Synergy and I'm the CTO. 

What is most valuable?

Synergy has great data storage and it's a storage module. It's very good for software defined solutions. For example, customers needing a large data solution can use Synergy with blade and storage modules, but in a VMware environment for database solutions, Synergy is not useful. The important thing is the application - I think Synergy is a very good solution in some cases, but not for general purpose solutions or mixed environments, such as VM and physical environments that require larger storage.

What needs improvement?

I think the main issue with Synergy is a topology that HPE defines to connecting and creating a cluster. There are satellites and interconnecting modules which should interconnect with one special topology. If you want to change that and add another shelf in the cluster you have to change everything. I think it's very, very complex. But for example, in UCS, you have fabric interconnects, USC blades connect to fabric interconnects. It allows you to add more and more USC blades to the fabric interconnect. There is no connectivity between blades chassis. In Synergy, there are many connections between the blades chassis and I think that's the main issue. The other thing is that Synergy has a composer module that OneView runs on and which manages that cluster. I don't like HPE softwares. I think, for example, in comparison, the UCS manager is the better solution for managed blades than OneView. OneView is not as strong for that

It would be helpful if Synergy would add Cisco networking products, and network models in CSG, C 7000, maybe Blade models, software Cisco products, for example, b 22, CISCO B22 modules. I think the number of customers that use Cisco in their data centers is more than the customers that use HPE solutions. Because of that, I think HPE should add Cisco products and network modules to Synergy - I think that would be a good idea. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

Although the setup is complex, once it's up and running, the product is stable. 

What do I think about the scalability of the solution?

The scalability is very complex. In Cisco, you connect everything to fabric interconnect. You can attain the blades on their fabric interconnect so scalability is one of main issues in Synergy.

How was the initial setup?

Because of the cabling between FLM modules and a composer, the initial setup is complex. We are more familiar with IPv4 than IPv6. I think the initial setup is more complex than for UCS or c7000.

What other advice do I have?

This is a good solution but it has some issues. 

I would rate this solution a seven out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Data Center Implementation Engineer at a construction company with 11-50 employees
Real User
Stable with good virtualization and excellent technical support
Pros and Cons
  • "We've found the scalability to be reasonable if you are ready to invest in it."
  • "The setup was a bit complex."

What is our primary use case?

We primarily use the solution for VM virtualization and Oracle standardization.

What is most valuable?

The virtualization is very good.

We find it quite useful for the Oracle Database.

The solution is stable.

We've found the scalability to be reasonable if you are ready to invest in it.

Technical support is excellent.

What needs improvement?

The connectivity needs to be improved. The compatibility with old infrastructure and networking should be better than what it is now. The networking part is very complex. It should be simplified.

The setup was a bit complex.

They need to make it easier for firmware upgrades. The virtual connection is very complex and they need to make it easier. 

The storage configuration should be improved. When we are connecting the 3PAR storage to Synergy, I have to manually add the values again when what should be happening is, when I'm connecting, when I'm assigning, the storage should be automatically allocated.

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

The product offers good stability. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable and the performance is good.

What do I think about the scalability of the solution?

I have had some issues regarding scalability. It's scalable, however, the thing is we need to purchase hardware. You need to be ready for an investment when scaling.

How are customer service and support?

Technical support has been great. We're quite satisfied with the level of support we get. The assistance they offer is perfect.

How was the initial setup?

We found the initial setup to be a bit complex. It wasn't exactly straightforward and simple. It would be ideal if they could simplify the process in the future to make it easier.

The deployment took about one business day.

What other advice do I have?

We're just a customer and an end-user.

We are using the HPE Synergy Composable Solution.

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
David Fartouk - PeerSpot reviewer
CTO at Trust-IT Solutions
Real User
Top 5Leaderboard
Easy to set up and scale, but should be more user-friendly
Pros and Cons
  • "The stability of the solution is very reliable."
  • "The profiles aren't so easy to work with."

What is most valuable?

The stability of the solution is very reliable. 

The solution can scale up if a company needs it to.

The initial setup is very easy and quite straightforward.

What needs improvement?

I've found the user experience to not be that great. It's something that they could really improve on. They need to make it more user-friendly.

The profiles aren't so easy to work with.

We find the agility to be lacking.  

For how long have I used the solution?

I've been using the solution for the past few years. I've used it for a while and have some time to get to know the product. 

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It does not crash or freeze. It's reliable. The performance is great.

What do I think about the scalability of the solution?

The solution scales very well. If a company can expand it, it can do so. 

Few people are using it now. Previously, we had many more users. Right now, we may have a few hundred users. 

How are customer service and technical support?

We've never used technical support. We've never really had a need to reach out to the technical team. Therefore, I can't speak to how helpful or responsive they are.

Which solution did I use previously and why did I switch?

I also have experience working on Cisco products. While HPE is a good solution, I do find Cisco to be a bit better.

How was the initial setup?

The initial setup is very simple and straightforward. It's not complex or overly difficult. A company shouldn't have any issues.

What other advice do I have?

I'm a customer and an end-user. I don't have a business relationship with HPE.

My understanding is that we are on the latest version of the solution at this time. I can't speak to the exact version number.

I would advise if you need to choose between this solution and Cisco, that Cisco might be a better option. 

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user