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Marziyeh Bahrami - PeerSpot reviewer
Project Manager at AHS
Real User
A top rated solution with an easy to integrate software
Pros and Cons
  • "It is a simple software to integrate with others."
  • "The pricing can be improved as it is a costly solution due to sanctions in Iran."

What is most valuable?

The insert RAM feature is the most valuable. It is a simple software to integrate with others like service desk applications and engine management.

What needs improvement?

In terms of additional features, there is nothing that I would add. However, the pricing can be improved as it is a costly solution due to sanctions in Iran. When we buy an HP service or system, we need a company in China to purchase it and send it to Iran. This gets very expensive as it takes time to complete this, and by the time we receive the product, the HP or Cisco company says it's the end of the sale, and there is a new version. The limitations and sanctions are very harmful to Iranian IT specialists.

For how long have I used the solution?

We have been using this solution for five years. It is deployed on a hybrid cloud.

How are customer service and support?

There are limitations to the technical support due to the sanctions in Iran.

Buyer's Guide
HPE Synergy
November 2024
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What other advice do I have?

I rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SystemEnd3d1 - PeerSpot reviewer
System Engineer at a manufacturing company with 1,001-5,000 employees
Real User
Saves significant time deploying diverse workloads, but the setup process needs to be improved
Pros and Cons
  • "Where it used to take one week to re-image or upgrade our hosts, it can now take one day."
  • "The installation and initial setup process is complex and needs to be improved."

What is our primary use case?

We use this solution to run both our production and non-production environments. We currently do not have any cloud initiatives, but we bought it so that we can be future protected for the cloud.

How has it helped my organization?

Where it used to take one week to re-image or upgrade our hosts, it can now take one day.

This solution helps us with new business requirements because we have the ability to expand or add more frames, depending on the requests from the business process.

What is most valuable?

The most valuable feature of this solution is the ease of deploying servers, profiles, and images.

Having that single pane of glass is a good feature for the management of our environment.

What needs improvement?

The vendor needs to focus on the features that are already included and make them better.

The installation and initial setup process is complex and needs to be improved.

What do I think about the stability of the solution?

Once this solution is implemented, it is very stable.

What do I think about the scalability of the solution?

One of the reasons we chose this solution is because it's highly scalable.

How are customer service and technical support?

I don't think that the technical support for the product is there yet. I think that they're building up people to that novel technology, but there's very limited knowledge at the first and second level of support for this product.

How was the initial setup?

The initial setup of this solution is complex. The interconnects would not connect and nobody knew why. It took at least forty days to complete.

What about the implementation team?

We used an integrator for our deployment. We felt that they lacked in-depth knowledge of the product. They knew the service stuff, but if something went wrong then they didn't really know how to bring it back online.

What was our ROI?

I would say that we haven't seen ROI yet, but it was a way to get off of our old chassis and we had to start fresh. I would say that we will have our savings by year five.

What other advice do I have?

This solution has decreased our deployment time by approximately sixty-five percent.

My advice is that if you're looking for a product that helps you save time when deploying your hosts, then this is the perfect solution. It is flexible and can handle many different workloads.

The biggest thing that I have learned from using this solution is to be patient. Once it's up and running it's great.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE Synergy
November 2024
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Storage Engineer at Brigham Young University
Real User
Well-designed and engineered with improvements over the c7000
Pros and Cons
  • "Being able to connect my 3PAR arrays to the Synergy platform is the most valuable aspect to me."
  • "If it would be possible to connect clusters of five with other clusters, so that they could all share resources, that would change the game for us. It would make it a viable solution for us."

What is our primary use case?

We were evaluating it to replace some of our older infrastructure. We have Dell M1000e Blade chassis. We were doing a proof of concept for the last three months with it.

It would cover all kinds of workloads. We have Oracle Databases, we have SQL databases, we have web servers. There's a VMware environment with VMs that manage all sorts of workloads.

How has it helped my organization?

In our case, it would not be an improvement over the way our company functions. We have unique scaling demands. Our storage demands scale very differently than our compute demand scales. So doing HCI anything doesn't really fit well, currently, with how we operate. But that's why we were testing it. We were trying to figure out how can we scale it, or can we scale it, so that it fits within what we're currently required to do. We are not going to be able to do HCI currently. We're looking at other solutions.

What is most valuable?

The most valuable feature, personally, is that I'm already very familiar with OneView because we manage 3PAR storage as well. Having familiarity with OneView and the 3PAR infrastructure, and being able to connect my 3PAR arrays to the Synergy platform, are the most valuable aspects to me.

What needs improvement?

If it would be possible to connect clusters of five with other clusters, so that they could all share resources, that would change the game for us. It would make it a viable solution for us.

There is room for improvement with support. That's a big one because of the struggle we had getting the technical expertise which we needed. Improving support is hard to do. It's a global company. They've got disparate teams with disparate specialties all over the place and it's a very new product. So we tried to take all that into account when we were evaluating. In the end, before you push a product out, your support has to know how it works and how to support it.

For how long have I used the solution?

We worked with it for three months.

What do I think about the stability of the solution?

It is very stable. We didn't have any problems with the stability at all.

What do I think about the scalability of the solution?

Obviously, it's very scalable. You're limited to five total - not chassis, they call them something else - but you're limited to five. So it is scalable to a point. But that's where we run into our problems because we need all of our servers in our infrastructure to have access to my storage. We can't segment out storage and have it only available to these five chassis.

How are customer service and technical support?

We did use technical support and I would rate it poorly. On a scale of one to ten, I'd give it a five. It wasn't terrible, but it's the fact that it's such a new product and it doesn't seem like even the people who are supposed to be supporting it really understand it yet. 

We went around and around in circles on one particular issue for about two weeks and it was a simple "check the box" in this area. When we finally checked the box, everything started working, but it took us two weeks to figure that out with their help.

Which solution did I use previously and why did I switch?

The solution we have now works but, like technology always has, it gets old and then you have end-of-life, end-of-support and you have to make other choices. Everybody's going HCI, hyperconverged infrastructure, so we're trying to evaluate that.

How was the initial setup?

Configuration was difficult because it's so new. Even the people at HPE weren't well-versed on how to configure it correctly. So it took a lot longer to configure than we thought it would. But once we got it configured, it functioned very well.

It took us about a month to get it configured, to get all the bugs worked out. Then we were able to utilize it for about two months as part of our proof of concept.

Ninety percent of it was straightforward. The ten percent that was complex was only complex because it's not very intuitive. You have to know where to go within OneView to find the options that you need. And because it's not intuitive, it's not easy for someone who has never done it before to do it. And it wasn't easy for the people who were supposed to know how to do it, either.

What about the implementation team?

We had HPE consultants and a VAR. We had about six people, four from HPE, two from our VAR, and our whole team working on it for a month to try to deploy it. It was a struggle.

Which other solutions did I evaluate?

We're also looking at the Dell EMC MX chassis. When we finished our HPE proof of concept, we started the Dell EMC proof of concept. That's what we're doing currently.

What other advice do I have?

The biggest lesson I learned personally, using Synergy, was that it takes quite a while to properly evaluate something as complex as Synergy. Two weeks in, I was ready to just say, "This as a piece of junk and I never want to use it." But two months in, it was actually working really well and I was trying to figure out how we could make it work in our environment. It takes a while, but if you can get it set up right and get a little bit of expertise in it, it's a wonderful platform.

My advice would be to take your time. Get very familiar with it and make sure it's going to meet the needs that your business has, because it may not. Or maybe it fits perfectly. If you don't take the time to really study it then you won't know, and you don't want to get stuck. That's would be an expensive mistake to make.

The product is well-designed and engineered. They've thought through a lot of the things that were problems with the c7000 chassis, for example, and they've made a lot of improvements. From an engineering perspective, I would give it an eight out of ten. It might be right for all workloads but it's not right for all environments. Our environment is one of those that doesn't fit well with HCI.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cloud Architecht at a wholesaler/distributor with 1,001-5,000 employees
Real User
The ability to link chassis or frames together makes scaling simplistic, especially with the use of OneView
Pros and Cons
  • "The scalability is very good. The ability to link chassis or frames together makes it simplistic, especially with the use of OneView."
  • "The initial setup is straightforward. The infrastructures as code enables you to fill out the configuration before you even deploy it, then it is just a one-touch deployment."
  • "Synergy could probably do some code enhancements to simplify the deployment a bit more."

What is our primary use case?

Our primary use case is data center and tech refresh/cloud.

This product is basically a step in our transformation to be more hybrid.

How has it helped my organization?

We are still in the transformational phase, but the benefit will definitely be the infrastructure of code components.

It does help us to manage our IT landscape with the ease of deployment through OneView.

The solution affected the efficiency of our IT infrastructure team with the infrastructure as code and the ease and agility to deploy.

What is most valuable?

The most valuable feature is its compatibility.

The solution has decreased our deployment time.

What needs improvement?

Synergy could probably do some code enhancements to simplify the deployment a bit more. However, it is still a great deployment methodology overall.

What do I think about the stability of the solution?

In my experience, HPE has always been highly available and highly reliable. I would expect Synergy to be nothing less.

What do I think about the scalability of the solution?

The scalability is very good. The ability to link chassis or frames together makes it simplistic, especially with the use of OneView.

How are customer service and technical support?

I haven't had to work with technical support yet, so the product was built well.

Which solution did I use previously and why did I switch?

We were using traditional HPE c7000 chassis. We needed something a bit more modernized to enable the company's transformation.

How was the initial setup?

The initial setup is straightforward. The infrastructures as code enables you to fill out the configuration before you even deploy it, then it is just a one-touch deployment.

I just switched companies. My old company did not use Pointnext services. This new company does use Pointnext services, and it's a lot easier to get the hardware on demand. You don't have to worry about making those hard upfront capitol purchases.

What about the implementation team?

We used ConRes for the deployment, and my experience with them has always been great.

What was our ROI?

The solution has reduced our cost of operations by at least 15 to 20 percent.

The solution has reduced our IT infrastructure costs by at least 30 percent, mainly because of the density compared to our former infrastructure.

Which other solutions did I evaluate?

We were looking at Nutanix, as well as the HPE Synergy. The Nutanix platform came in a little more expensive than the Synergy. Overall, we are pleased with Synergy.

What other advice do I have?

Take a serious look at Synergy.

The development team hasn't been brought into it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1517220 - PeerSpot reviewer
Information Technology System Administrator at a energy/utilities company with 10,001+ employees
Reseller
Good versatility, performance, scalability, and size
Pros and Cons
  • "Its versatility, performance, and size are most valuable. It is very decent for its size. It has very good performance and very good specifications."
  • "Its management needs some work. It is not the best in terms of management. It has decent management. Its user interface can also be better."

What is our primary use case?

We mainly use it for virtualization. We are using Generation 10 model.

How has it helped my organization?

The software-defined hardware might sound counter-intuitive, but it helps speed up management

What is most valuable?

Its versatility, performance, and size are most valuable. It is very decent for its size. It has very good performance and very good specifications. 

What needs improvement?

Its management interface needs some work. It is not the best in terms of management. It has decent management. Its user interface can also be better.

For how long have I used the solution?

I have been using this solution for around three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is definitely scalable. We have about 2,000 users.

How are customer service and support?

For Synergy, we haven't required support from HPE.

Which solution did I use previously and why did I switch?

We were using DL ProLiant servers, and we still use them but not as our main servers. They are not blade servers. They are rack-mounted.

What about the implementation team?

It was deployed by a contractor. We have a technical team of about 20 people for its maintenance.

What's my experience with pricing, setup cost, and licensing?

We have already paid once. It is just the price for the permit and its use. It seems you don't have to keep paying for it, but I am not sure.

What other advice do I have?

I would recommend this solution to others. We definitely plan to keep using it. It has just been around three years. We should be using it for at least six years.

I would rate HPE Synergy an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1474212 - PeerSpot reviewer
Storage & Backup Engineer at a government with 10,001+ employees
Real User
Best frame server technology, best support, robust, and easy to deploy
Pros and Cons
  • "For me, this is the best frame server technology available in the market. We can compare it to Cisco UCS. It is robust and stable, and it is also easy to deploy and scale. Their support is the best."
  • "ICMs could be better in this model. When you look at its competitors, the most critical point is the throughput. HPE is the best with the ICM module, which is an interconnect module that connects the servers of the frames to the LAN and SAN. HPE Synergy should also support the latest processors provided by Intel."

What is our primary use case?

We have built our on-premises private cloud on top of HPE Synergy connected to 3PAR SAN storage. Our cloud was built above Hyper-V hypervisor, and that's the computing node of it.

What is most valuable?

For me, this is the best frame server technology available in the market. We can compare it to Cisco UCS. 

It is robust and stable, and it is also easy to deploy and scale. Their support is the best.

What needs improvement?

ICMs could be better in this model. When you look at its competitors, the most critical point is the throughput. HPE is the best with the ICM module, which is an interconnect module that connects the servers of the frames to the LAN and SAN. 

HPE Synergy should also support the latest processors provided by Intel.

For how long have I used the solution?

I have been using this solution for three to four years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

We didn't run it on a massive scale. We have 60 computing nodes on an eight-blades enclosure. We didn't face any issue so far.

I am not sure about the number of users, but in terms of frames, it is 200K or 200,000. We are happy with this solution. When we need more computing nodes, we will add them as HPE Synergy.

How are customer service and technical support?

Their support is one of the best ones currently available.

How was the initial setup?

Its initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

We are satisfied with its price. 

What other advice do I have?

My experience with them is on-premises, and it has been an outstanding experience. We are happy with HPE Synergy, and we will keep on using it. 

I would rate HPE Synergy an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1204020 - PeerSpot reviewer
CEO with 51-200 employees
Real User
Scales easy with good technical support and a straightforward setup
Pros and Cons
  • "Technical support is excellent. They are very helpful."
  • "The Synergy platform is HPE-specific and more for on-premises. You're kind of locked in with VMware and the HPE with the VMs. The Nutanix offering is a bit more flexible."

What is our primary use case?

We primarily use the solution in order to deploy an on-prem client.

What is most valuable?

The most valuable feature within the solution is the main management offering. They call it the GreenLake offering. It's the OPEX model. They manage that for the client.

The stability is very good so far. The performance has been reliable.

The solution is easily scalable. You can expand it if you want to.

If you have the right team in place, the initial setup is pretty straightforward.

Technical support is excellent. They are very helpful.

They're way ahead of the game. The software-defined fabric they have is very good.

What needs improvement?

They actually have a different offering with Nutanix. That's more generic. The Synergy platform is HPE-specific and more for on-premises. You're kind of locked in with VMware and the HPE with the VMs. The Nutanix offering is a bit more flexible.

For how long have I used the solution?

I've been using the solution for about a year and a half. That was when it was installed by a client. It hasn't been too long.

What do I think about the stability of the solution?

We have the stability to be reliable. The performance is good. There aren't bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is extremely scalable. It's one of the highlights of the product for us. If a company needs to expand, it can do so with ease.

It's a data center offering. Whatever applications are installed on there, and, in our case, there are hundreds of applications installed, services all the users.

How are customer service and technical support?

We have been in touch with their technical support and they assisted us in the implementation process. Their assistance is top-of-the-line. The team is helpful and responsive. We're quite satisfied with the level of support provided.

Which solution did I use previously and why did I switch?

I have experience with Nutanix. I would say with Nutanix, the sky's the limit there. It's very comprehensive and it integrates with all the clouds - and you have the on-prem as well if you need it.

How was the initial setup?

The initial setup isn't too complex. It's straightforward. With the team we had, it was fairly easy. We also had assistance from HPE throughout the process, and having their insights were helpful.

In general, the maintenance is handled by HPE. We don't have to worry about it.

What about the implementation team?

HPE was there all along the way. It was very good. They're very good to work with.

What's my experience with pricing, setup cost, and licensing?

I can't discuss the exact amount of money we pay for licensing. The amount is confidential.

It's my understanding that the deal we arrived at was very competitive.

What other advice do I have?

We are consultants. HPE is simply a service provider for us.

I don't recall which version of the solution we are using.

I would advise others considering the solution to consider the Nutanix HPE with the GreenLake as an alternate. There is just a little bit more flexibility in a product like Nutanix, although they are all good.

I would rate the solution at a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of Infrastructure at Alliant Cooperative Data Solutions
Real User
Scalability helps us manage our IT landscape - we can add nodes as needed
Pros and Cons
  • "It has had a positive effect on the efficiency of our IT infrastructure team. The manageability of it is so easy, we're able to install it quickly, and replacement parts are easy to get in and out quickly."
  • "I would like to see more nodes in a single chassis so we wouldn't have to purchase additional chassis."

What is our primary use case?

We use it for our analytics platform.

How has it helped my organization?

We're able to support the placement of devices a lot more quickly.

It helps us manage our IT landscape because it's very scalable, so we can add nodes as we need to.

When it comes to implementing new business requirements quickly, the solution is helpful. We had to build out a topology to support new software that we're running. We were able to just drop it in and, within a week, we were up and running.

It has also had a positive effect on the efficiency of our IT infrastructure team. The manageability of it is so easy, we're able to install it quickly, and replacement parts are easy to get in and out quickly.

Synergy has decreased deployment time. We have gone from about a week down to two days.

What is most valuable?

The most valuable feature of the solution is its manageability.

What needs improvement?

I would like to see more nodes in a single chassis so we wouldn't have to purchase additional chassis.

What do I think about the stability of the solution?

The stability is great. We haven't had any issues with it so far.

What do I think about the scalability of the solution?

The scalability of the solution is similar to the previous c7000.

How are customer service and technical support?

We haven't had to open a case with technical support, which is great.

Which solution did I use previously and why did I switch?

We used HPE's c7000 previously. The switch was a customer-driven decision.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

We used a reseller. We've always worked with Comport and they're a great partner.

What was our ROI?

We were able to reduce our turnaround time on some of our projects, from upwards of three or four days down to a couple of hours.

The solution hasn't reduced our cost of operations or IT infrastructure cost. Our TCO is about the same.

Which other solutions did I evaluate?

We didn't look at any other vendors for this solution.

What other advice do I have?

Definitely look into it. It's a great solution. Do your research to make sure that it's for you.

The biggest lesson I have learned from using this solution is that HPE builds great solutions in blade infrastructure.

I would rate Synergy an eight out of ten, mostly because of the reduction in the number of nodes.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user