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Senior Executive Manager - Data Center Virtualization at a insurance company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Flexible, robust, and simple to install
Pros and Cons
  • "The solution's greatest strengths lie in its ability to maintain a high availability and combine networking with hyper channel connectivity into a single component."
  • "There is always room for improvement. Based on our use cases, I don't believe there are any additional features required."

What is our primary use case?

We use HPE Synergy for infrastructure virtualization.

How has it helped my organization?

It is better to build the virtualization environment in this manner. To be honest, it is flexible and powerful.

What is most valuable?

The solution's greatest strengths lie in its ability to maintain a high availability and combine networking with hyper channel connectivity into a single component.

What needs improvement?

There is always room for improvement.

Based on our use cases, I don't believe there are any additional features required.

Buyer's Guide
HPE Synergy
January 2025
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

For how long have I used the solution?

I have been working with HPE Synergy for three years.

There are two versions of HPE Synergy, both known as Gen10. One is available only in hardware form, while the other is the Gen10 Plus, which has been recently released. However, we are currently using the 480 Gen10 version.

What do I think about the stability of the solution?

HPE Synergy is very stable.

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten.

How was the initial setup?

The implementation process is straightforward. It is not complex.

What about the implementation team?

We had assistance from the vendor to deploy it.

What other advice do I have?

The design and the physical setup are identical. As long as the configuration is done correctly, there should be no issues with operations such as patching and firmware updates.

I would rate HPE Synergy a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user784080 - PeerSpot reviewer
Senior Hardware Engineer
Real User
Composable infrastructure allows us to build our own server profiles, then build up the infrastructure that we need from compute modules
Pros and Cons
  • "It is first in class for composable infrastructure. It has the scalability that meets our future needs and the automation that builds into something that we are really looking forward to using.​"
  • "The composable infrastructure allows us to build our own server profiles, then build up the infrastructure that we need from compute modules."
  • "One of the issues that we that we have been having is with the firmware baselining. So, we need to just making sure that we get that working. However, we are in the early stages. It may well be that we just tweak a few things."

What is our primary use case?

We are going to use it for the SQL server and hypervisors, thus for virtualization. From our point of view, it is the compute power that we are really looking to use. So, expanding on what we have been doing with the C7000 series, and moving it into Synergy.

How has it helped my organization?

We are just in the process of building it out. We have not had a chance to review what it will do for us in terms of what we currently have.

We are hoping rather than having to do manual tasks. We can redeploy resources to do other tasks. Automation saves us time and effort when doing these mundane tasks.

What is most valuable?

The composable infrastructure, so being able to build our own server profiles, then build up the infrastructure that we need from compute modules. Just automating all the management tasks that we have for our server hardware.

What needs improvement?

It is hard to say because we have not fully implemented it yet.

One of the issues that we that we have been having is with the firmware baselining. So, we need to just making sure that we get that working. However, we are in the early stages. It may well be that we just tweak a few things, then it does everything for us.

For how long have I used the solution?

Trial/evaluations only.

What do I think about the stability of the solution?

It seems to be really stable. We did blow one hardware model, but I think that was just a build issue. Other than that, it has been very stable.

What do I think about the scalability of the solution?

On the scalability, it looks like it is right there for us, which is really good.

How are customer service and technical support?

I have not used technical support yet.

Which solution did I use previously and why did I switch?

We previously used the C7000 blade infrastructure, but that was kind of one enclosure with servers, and they were able to scale using multiple frames, multiple frame groups, etc. 

So, we were starting to outgrow our C7000 series. We started to grow our SAN network, therefore we had gone from 8G to 32G. Thus, our virtualization stage was growing, so we needed capacity. With the Synergy environment, we can just scale out. That is what we could not really do with the C7000 series.

What about the implementation team?

Our reseller installed it; a third-party.

Which other solutions did I evaluate?

No. We are an HPE outfit, so everything is HPE.

What other advice do I have?

Understand your needs, understand where you are going, and what your future and the future of the industry are. Make sure you invest and research into all the products that are available.

Synergy is first in class for composable infrastructure. It has the scalability that meets our future needs and the automation that builds into something that we are really looking forward to using.

Most important criteria when selecting a vendor: Support, reliability, stability and the feature technologies which are included in the product.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
HPE Synergy
January 2025
Learn what your peers think about HPE Synergy. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Ahmed Aboauf - PeerSpot reviewer
Service Delivery Manager at iSky Development
Real User
Great features and very flexible including configuring the interconnects on chassis use
Pros and Cons
  • "Great flexibility including configuring the interconnects on the use of the chassis."
  • "Product documentation is disorganized."

What is our primary use case?

I'm a system integrator and service delivery manager dealing with strategy. We are an HPE partner company. 

What is most valuable?

The interfusion and administration are great features that all HPE products have. I also like the flexibility including configuring the interconnects on the use of the chassis.

What needs improvement?

I find the product documentation to be disorganized; it's not intuitive and the info required for checking a specific step-by-step configuration is buried under too much literature. This could be a more robust solution with an effective internal storage portfolio for the servers. If they were to provide an end-to-end NDM product, that would be much better.

For how long have I used the solution?

I've been using this solution for over a year. 

What do I think about the stability of the solution?

The solution is quite stable. 

What do I think about the scalability of the solution?

The solution is scalable for our customers' requirements. 

How are customer service and support?

In general, the technical support is pretty good but it's not the best here in India. There is a lack of knowledge, especially in the storage area. We had implementations that required some workarounds and support wasn't able to help because they were working with a specific scripted plan and didn't have enough information to deal with all aspects of the deployment. 

How was the initial setup?

The initial setup is very easy and straightforward. 

What other advice do I have?

Our customers are generally medium to enterprise size clients and mainly in the banking sector. HPE is currently running neck and neck with Dell but if I had to make a choice, I'd recommend HPE. If all your requirements are well-defined, pre-deployment and implementation is easy.

I rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
ServerAr942f - PeerSpot reviewer
Server Architect at a financial services firm with 1,001-5,000 employees
Real User
The stability is very good, but I would like a longer amount of data for bandwidth utilization on Ethernet ports
Pros and Cons
  • "The stability is very good. We haven't had any outages."
  • "OneView is head and shoulders above the competition in this space."
  • "The lowest echelon of HPE technical support is sadly uninformed, unknowledgeable, and dependent on wrote scripts. They won't answer a question without going through their script. It's not like you're actually talking to somebody who has any depth or time using any of the equipment."

What is our primary use case?

Our primary use case for this solution is virtualization.

How has it helped my organization?

It is a continuation of converged infrastructure. That is why we are interested in it.

The solution has reduced our infrastructure costs compared to the c7000 platform.

What is most valuable?

The most valuable feature of this solution is convergence.

OneView is head and shoulders above the competition in this space, though I would like to see some improvements to it.

What needs improvement?

I would like a longer amount of data for bandwidth utilization on Ethernet ports inside, as well as uplinks. The amount of data stored on them is way too small.

What do I think about the stability of the solution?

The stability is very good. We haven't had any outages.

What do I think about the scalability of the solution?

For me, the scalability is how much money that I need to spend on switches for how many frames, which ultimately means servers. To get the best bandwidth before the most recent product announcement, I have buy new switches every three frames. The competition is shipping a product right now where I only need switches every ten frames.

How are customer service and technical support?

it depends on what technical support you pay for, but the lowest echelon of HPE technical support is sadly uninformed, unknowledgeable, and dependent on wrote scripts. They won't answer a question without going through their script. It's not like you're actually talking to somebody who has any depth or time using any of the equipment.

Which solution did I use previously and why did I switch?

They introduced Synergy, and we waited for a while. However, the reason for investing in Synergy isn't for normal business functions or functionality reasons. The main reason was that we knew that we wanted to buy servers that we wanted to keep for five years, and there isn't a big future in the c7000 platform.

Synergy is the same product in a different package.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We were direct through HPE.

What other advice do I have?

Make sure you understand your own decision-making criteria and what is important to your company. Investigate all vendor options. Question your assumptions.

Get it into your lab and test it out before you make a sizeable financial commitment.

The things that I think are important HPE doesn't, and competitors do think they are important.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user685002 - PeerSpot reviewer
Leads IT Architect at a manufacturing company with 10,001+ employees
Real User
Provides flexible and composable hardware.

What is most valuable?

It is flexible and composable hardware. You can really buy the stuff you need. If you want more storage, you can put in more storage. If you want more server capacity, then you can add more CPUs of memory.

How has it helped my organization?

It is kind of a new solution. We are using it now during our testing and development environment, so we can make it ready for production later. The idea is to buy them when we purchase new servers for the production environment in Q2 or Q3.

What needs improvement?

  • The newer and faster Intel line of CPUs that are coming in GEN 10
  • The software

OneView software is quite new and that will cause some improvements. Once we have it completely set up with the automation part, it will certainly help us in getting towards our vision.

What do I think about the stability of the solution?

At this moment, stability is still good. HPE support helped us with the implementations, because we were the first customer in Europe who bought one of these. They were really helpful in getting us running.

What do I think about the scalability of the solution?

Scalability is one of the main advantages. You can scale the different areas, like storage, compute, and memory, to your needs.

How are customer service and technical support?

Technical support is very good. For HPE, this is also a new product. Not every field engineer has been certified, so sometimes they came with three people to look at it on our site.

Which solution did I use previously and why did I switch?

I already knew for a couple of years that we needed to invest in this solution. We've been using the blade systems, the C7000s, for 10 years already. We knew at certain point that this model was going to be replaced eventually.

How was the initial setup?

The initial setup was quite complex and it is being done by the HPE support department. It is not yet ready for customers to do themselves. In the end, it will be more straightforward. You will be able, at a later time, to automate and script it, so that eventually when you connect a new device, you will be able to have it automatically installed.

Which other solutions did I evaluate?

We evaluated Huawei, the Chinese company. When we select a vendor, we want one who can support and also deliver in all countries in the world where we do business. We don't want to have a vendor that can only deliver in Germany, for example. HPE can deliver in the USA, in Europe, and in Asia. That's important to us. We define standards in our headquarters. These are standard building blocks. We want to buy those in all of our data centers, all over the world: in Asia, in India, in China, and in the USA. That's important for us.

What other advice do I have?

I would advise getting in touch with a HPE account manager. I think doing direct business with a vendor is the best way of getting the right information. From what we've seen, it is better than working via re-sellers or partners, who are often smaller and only work in one country. It's better to deal directly with the vendor, which is usually the case with large companies. If you are a small company, you may have to go via a re-seller or partner. It depends on the size of your company.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user683241 - PeerSpot reviewer
Infrastructure Architect at FMOLHS
Vendor
The composable infrastructure give us one place to get alerts, monitor the performance and troubleshoot.

What is most valuable?

Ease of use, manageability, the time given back to the operations staff for managing and applying Synergy are the most valuable features.

How has it helped my organization?

It gives more time back to our operations team. It helps us track and report automatically to HPE for any issues.

The composable Synergy infrastructure makes our life easier by having a single-pane-of-glass to go to. There is one place to get alerts, monitor the performance and troubleshoot.

The Synergy API is new for us, but it is something that was common to us. We were familiar with the APIs and working with them, in the past. It is easy for us to use.

IT automation gives back time to the operations staff, making it easier for implementation and deployment.

HPE Synergy software-defined infrastructure simplifies our operations by quickening deployment, quickening roll-out and services to our clinicians and physicians.

Although it is modular, the shared infrastructure is highly available. We know that there are power availability, redundancy network and availability in the redundancy throughout the stack. We're very comfortable with it.

What needs improvement?

In the future for Synergy, we would like to see SaaS connectivity and sharing of storage between frames.

What do I think about the stability of the solution?

Stability is great. The system functions in a high-availability mode, so we've done updates and stayed online. It's great for us.

What do I think about the scalability of the solution?

Scalability is good, we've got full frames so we've scaled all of our frames all the way up.

How are customer service and technical support?

The technical support has been awesome. They have worked with us, we were the first installation in America. They've been great with their support.

Which solution did I use previously and why did I switch?

Although the platform was new, we made the decision to invest in it because we believe in our partner HPE; they have come through in the past for us, and we have a long, standing relationship with them. We thought that this was just something else, even though it was bleeding edge for us, we decided to do the implementation and partner up with them.

How was the initial setup?

The initial setup was somewhat new, not just to us, i.e., the customer, but also to the implementation team.

What other advice do I have?

Get hands-on experience with HPE OneView. You need to understand Synergy and what your host will need from the connectivity and I/O perspective.

Go for it.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are partners.
PeerSpot user
reviewer294312 - PeerSpot reviewer
IT Infrastructure at a real estate/law firm with 1,001-5,000 employees
Real User
A stable and scalable software-defined infrastructure for hybrid cloud environments
Pros and Cons
  • "I like that it's suitable for virtualization. It's also stable and scalable. The newer version has a lot of memory, and you don't have to worry about updates."
  • "The performance could be better. The converged network cards initially didn't work. However, later on in the newer version, they came up with 50 GB network cards to replace the 20 GB ones, and it's perfectly fine now. At times, it could also be more stable."

What is our primary use case?

It's useful for virtualization, and we run all our applications in HPE Synergy.

What is most valuable?

I like that it's suitable for virtualization. It's also stable and scalable. The newer version has a lot of memory, and you don't have to worry about updates.

What needs improvement?

The performance could be better. The converged network cards initially didn't work. However, later on in the newer version, they came up with 50 GB network cards to replace the 20 GB ones, and it's perfectly fine now. At times, it could also be more stable.

For how long have I used the solution?

I have been using HPE Synergy since 2018.

What do I think about the stability of the solution?

HPE Synergy is stable.

What do I think about the scalability of the solution?

HPE Synergy is a scalable composable infrastructure. We have 12 networks and about 1,500 users on the networks.

How are customer service and support?

I have contacted technical support whenever it was required.

How was the initial setup?

The initial setup was very easy. I installed and deployed this solution within a day. We have one engineer managing and maintaining this solution.

What about the implementation team?

I implemented this solution by myself.

What's my experience with pricing, setup cost, and licensing?

We don't have to pay for Synergy because it's part of our plan.

Which other solutions did I evaluate?

I evaluated a lot of options like Dell, Nutanix, and more before choosing HPE Synergy.

What other advice do I have?

I would recommend this solution to potential users.

On a scale from one to ten, I would give HPE Synergy a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1204020 - PeerSpot reviewer
CEO with 51-200 employees
Real User
Scales easy with good technical support and a straightforward setup
Pros and Cons
  • "Technical support is excellent. They are very helpful."
  • "The Synergy platform is HPE-specific and more for on-premises. You're kind of locked in with VMware and the HPE with the VMs. The Nutanix offering is a bit more flexible."

What is our primary use case?

We primarily use the solution in order to deploy an on-prem client.

What is most valuable?

The most valuable feature within the solution is the main management offering. They call it the GreenLake offering. It's the OPEX model. They manage that for the client.

The stability is very good so far. The performance has been reliable.

The solution is easily scalable. You can expand it if you want to.

If you have the right team in place, the initial setup is pretty straightforward.

Technical support is excellent. They are very helpful.

They're way ahead of the game. The software-defined fabric they have is very good.

What needs improvement?

They actually have a different offering with Nutanix. That's more generic. The Synergy platform is HPE-specific and more for on-premises. You're kind of locked in with VMware and the HPE with the VMs. The Nutanix offering is a bit more flexible.

For how long have I used the solution?

I've been using the solution for about a year and a half. That was when it was installed by a client. It hasn't been too long.

What do I think about the stability of the solution?

We have the stability to be reliable. The performance is good. There aren't bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is extremely scalable. It's one of the highlights of the product for us. If a company needs to expand, it can do so with ease.

It's a data center offering. Whatever applications are installed on there, and, in our case, there are hundreds of applications installed, services all the users.

How are customer service and technical support?

We have been in touch with their technical support and they assisted us in the implementation process. Their assistance is top-of-the-line. The team is helpful and responsive. We're quite satisfied with the level of support provided.

Which solution did I use previously and why did I switch?

I have experience with Nutanix. I would say with Nutanix, the sky's the limit there. It's very comprehensive and it integrates with all the clouds - and you have the on-prem as well if you need it.

How was the initial setup?

The initial setup isn't too complex. It's straightforward. With the team we had, it was fairly easy. We also had assistance from HPE throughout the process, and having their insights were helpful.

In general, the maintenance is handled by HPE. We don't have to worry about it.

What about the implementation team?

HPE was there all along the way. It was very good. They're very good to work with.

What's my experience with pricing, setup cost, and licensing?

I can't discuss the exact amount of money we pay for licensing. The amount is confidential.

It's my understanding that the deal we arrived at was very competitive.

What other advice do I have?

We are consultants. HPE is simply a service provider for us.

I don't recall which version of the solution we are using.

I would advise others considering the solution to consider the Nutanix HPE with the GreenLake as an alternate. There is just a little bit more flexibility in a product like Nutanix, although they are all good.

I would rate the solution at a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user