IBM Maximo Reviews

We are able to organize, track, and report on all of the jobs/tasks/routine work/preventive maintenance that we perform daily, and report to management the status of these activities at any time.

The large range of configurability of the product is great, since everyone has a different way of doing things. I also like the interface mechanisms built into the tool. With these, we can talk to just about any external system.

Revision management of file attachments.

The product is very stable (when configured properly).

The product scales very very well.

Seven out of 10. There are lots of consultants and third-party developers that can help with this product. IBM is not the only choice.

(By the way, in my opinion nothing is perfect).

We used a home-grown solution. We wanted to take advantage of advances in technology without having to build out or enhance our home-grown solution, so we switched.

This depends the ROI you expect. I recommend you implement the most important functions and then add capabilities as you get more familiar with the product.

Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses.

MP2, SAP.

There are add-ons for calibration, scheduler, transportation, service provider, government, oil and gas, asset management configuration, and linear assets.

It is a very solid J2EE product with great middleware and webserver; scales very well, and can use one of three RDBMS systems.

Refine your maintenance processes, do not skimp on hardware.

It is a software specialized in asset management, but nowadays, it is more than this.

With Maximo, we can manage, organize, and track incidents, claims, jobs, tasks, preventive and corrective maintenance, locations, and assets. Also, we can correlate all these items in order to obtain reports, such as how many incidents per locations, when was the last preventive maintenance in a location, who was the technician that did the job, or what was the spare part that he used, etc.

The main feature of Maximo is the capabilities of recording, tracking, and correlating. These are important items in the management of a company. These capabilities let us organize our work.

The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline.

Maximo is very stable. We really do not have problem with stability.

We were able to scale perfectly.

Technical support is a seven on scale of one to 10.

We did not have a previous solution.

Maximo is a big system, so the initial setup is complex. I would recommend that you implement it in parts according with your most important processes.

Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.

I did not participate in the evaluation.

My recommendations:

• Before starting, review your internal processes. It is a good opportunity to update them.
• Explore Maximo's add-ons. There are a lot specialized, different industries.
• Implement Maximo in parts.

• Ease of use
• The ability to configure and integrate it with other solutions for ERP.

It allows my clients to manage and maintain assets to save costs and keep safety a high priority while maximizing production time.

Industry specific solutions are always a game changer.

It gets more stable with every release.

Maximo is made to be a worldwide enterprise app and can scale easily.

IBM has great support.

No.

The initial setup was complex, because it is a complex product.

You pay for what you get. There are lots of options depending on how you would like to implement Maximo.

No.

Plan out the implementation and involve all levels from users to management. 

I have used versions 4 through the most current version 7.6, and it keeps getting better. I have been working with Maximo for twelve years. This is the Cadillac of asset management applications. 

This is a broad tool with many functionalities (i.e. tracking, enterprise asset management, etc.). I am looking at it from a government contractor's point of view allowing them to become compliant with the CMM. This is a standard based on the NIST 800-171, which is about protecting sensitive information.

We were able to sell their software to track the daily maintenance of space shuttles.

They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc. 

It could use some alignment regarding some standards and the tracking of the IT assets. Even though they have all of the information (i.e. where are the assets, who owns the asset, etc.), they were not mapping it to different cyber standards.

I have been using this solution for nearly twenty years.

From my experience it is very stable.

The solution is scalable.

I did not utilize their support.

Setup is as easy as possible for this complex system, it really depends on
what level of fidelity you want to have it. For example, we put the system in to track the maintenance of US space shuttles. Here, we were tracking anybody that touched it, or anybody that was near it in addition to the condition of any level of detail, of any part of that asset in the supply chain.

Level of maintenance required varies by project size.

Pricing is competitive.

Find people that know how to use it and have experience with it. Learn how to integrate other products, other third-party applications into it. Like any other product, you want to find people that have experience using it and know how to push it beyond what they do. There are all kinds of add-ons to it.

I would rate this an eight out of ten.

The most valuable feature is asset management maintenance as well as asset management overall.

Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented.

I've been using this solution for four months.

This solution is stable, we have had no problems with it.

The initial setup is straightforward. Deployment took between nine and twelve months to complete.

The on-premise license does not need to be renewed, only the EMC, which is 5-8% on the contract value.

This is a really good enterprise solution but check before implementing if you require a solution of this size. I would give this solution a score of nine out of ten.

I use IBM Maximo for work and asset management.

IBM Maximo has increased our efficiency by 65%.

I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution.

This solution could improve by integrating or embedding finances, charts of accounts, and invoicing.

I have been using IBM Maximo for approximately 20 years.

IBM Maximo is stable.

The scalability of IBM Maximo is easy.

We have approximately 2,000 administrators and supervisors using this solution.

We are extensively using this solution, it is across our whole company.

The technical support is excellent. IBM provides very good support.

I have used solutions previously. However, this solution has many more features.

The initial setup is sometimes complex and other times not. IBM Maximo requires deep knowledge of the product and the platform to do the configuration. It's not straightforward for somebody who is not knowledgeable in IT.

The deployment can take three to six months.

We have approximately five developers, administrators, reporters, and integrators that support this solution.

Within three years you can recover the costs of this solution.

I rate IBM Maximo an eight out of ten.

Our primary use is logging our help desk requests. It is essential for incident management and request management.

The incident management feature is good because it allows you to keep track of and classify issues. 

I feel that the interface is a little too complicated with a large number of fields to enter. People don't want to enter a lot of information. Rather, they would like to enter the minimum amount of information required to get the work done. Making it more user-friendly may help in this regard.

I have been using IBM Maximo for about two years.

I feel that it is a stable solution.

I have not looked into scalability. Our network team would evaluate scalability if it became an issue. About 60 people are supposed to be using it, although because of the large amount of data entry, I think that many people are just not completing the task.

I have not been in contact with technical support.

I have been looking at Azure as a comparison and I feel that it is a little bit simpler to use.

My advice for anybody who is considering Maximo is that it is very comprehensive, provided you like to fill in a lot of information. It collects a lot of data and a lot of analysis can be done. However, in our experience, we find that people don't want to do it. If they are grouping jobs then they don't want to enter a lot of information. In this case, entering the minimum is better.

This is the biggest problem that we are facing. There is a lot of work to do and following all of the processes and procedures is time-consuming because of the data entry. 

I would rate this solution a five out of ten.