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reviewer1846212 - PeerSpot reviewer
IM Operations Manager at a tech services company with 1,001-5,000 employees
Real User
Simplified event quantity, scalable, but source data reports needed
Pros and Cons
  • "IBM Qradar's ability to simplify the number of events, not only on a technical level but by making that information easy to pan through the orchestration deduplication. It is very impressive given that we have hundreds of devices that send event logs through."
  • "IBM Qradar could improve the reporting. The tool is not designed to report. It's a great operational monitoring tool. You put it on a screen and you watch it. If you want to have analytics out of it, that's a whole different story. You're going to need more people and tools. What should be added is reporting and integration into Power BI, into some capability that produces analytical reports from the source data. IBM does not seem to care to add these features."

What is most valuable?

IBM Qradar's ability to simplify the number of events, not only on a technical level but by making that information easy to pan through the orchestration deduplication. It is very impressive given that we have hundreds of devices that send event logs through.

What needs improvement?

IBM Qradar could improve the reporting. The tool is not designed to report. It's a great operational monitoring tool. You put it on a screen and you watch it. If you want to have analytics out of it, that's a whole different story. You're going to need more people and tools. What should be added is reporting and integration into Power BI, into some capability that produces analytical reports from the source data. IBM does not seem to care to add these features.

For how long have I used the solution?

I have been using IBM QRadar for approximately 10 years.

What do I think about the stability of the solution?

The stability of IBM Qradar is good.

Buyer's Guide
IBM Security QRadar
October 2025
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What do I think about the scalability of the solution?

IBM Qradar is a scalable solution.

How are customer service and support?

The technical support from IBM Qradar could improve.

I rate the support from IBM Qradar a two out of ten.

How was the initial setup?

The initial setup of IBM Qradar is difficult, you need to know what you are doing to be able to complete the task. It is not easy.

We used three to four specialists to do the implementation depending on how many integration levels you're going to have. If you're managing the flows and going to be managing applications, logical access, patch management, vulnerability management then it can take more time and more people. It depends on the scale that you want to integrate. 

IBM Qradar doesn't come ready for plug and play, for your APIs, integration, and all the other elements you will need a person that knows how to do the IBM QRadar setup. From that perspective, you need to make sure that integration points to the license keys, for validation, and that can be a different challenge if it doesn't work.

What other advice do I have?

My advice to others is they have to have IBM Qradar set for purpose and it depends on the role that you see your SIEM solution playing in the company. If you're offering it as a service to other companies, or you're an IT service provider or security solution provider, then yes, you probably need an enterprise base that is scalable but not with smaller enterprises.

I do think the IoT component of IBM Qradar is lacking. IBM tried and IoT is not specifically aimed at only cameras or what I call physical access points, integration into what I call scale technology. They are areas that would depend on each business to map out what the requirements are. This is not a McAfee endpoint or a Symantec endpoint device that gives you an alert.

There is more competition and innovative application development in this area we've seen in the last few years.

I rate IBM Qradar a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Muhammad Ali Aziz - PeerSpot reviewer
Senior Manager Cyber Security Services & Solutions at Trillium
Real User
Top 5
A User Behavior Analytics (UBA) solution with useful out-of-the-box rules and use cases, but functionality should be more integrated
Pros and Cons
  • "I think this is a good product for enterprises because of the performance and out-of-the-box rules and use cases. If they want to reach the maturity level early, they can use these out-of-the-box rules and use cases. That will help them a lot."
  • "IBM QRadar User Behavior Analytics is good, but I think the functionality should be much more integrated. You should have easy access to the artifacts if you are doing a particular investigation. It's good, but other team solutions like LogRhythm are actually merging the functionality. So, I think that is something IBM can work on."

What is most valuable?

I think this is a good product for enterprises because of the performance and out-of-the-box rules and use cases. If they want to reach the maturity level early, they can use these out-of-the-box rules and use cases. That will help them a lot.

What needs improvement?

IBM QRadar User Behavior Analytics is good, but I think the functionality should be much more integrated. You should have easy access to the artifacts if you are doing a particular investigation. It's good, but other team solutions like LogRhythm are actually merging the functionality. So, I think that is something IBM can work on. 

For how long have I used the solution?

We have been using IBM QRadar User Behavior Analytics for about four years.

What do I think about the stability of the solution?

Stability is good, but the investigation system should be better.

What do I think about the scalability of the solution?

IBM QRadar User Behavior Analytics is scalable. You have the EPS and closed license. I think scalability is not an issue because it is available on both the hardware and the software. You can install the software plans if you want, and there is also a hardware plan.

How are customer service and support?

Their technical support is good. I have not faced any issues before, and the technical support is good.

What other advice do I have?

I will recommend this solution to potential users.

On a scale from one to ten, I would give IBM QRadar User Behavior Analytics a seven. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
IBM Security QRadar
October 2025
Learn what your peers think about IBM Security QRadar. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,655 professionals have used our research since 2012.
reviewer1305144 - PeerSpot reviewer
Technical Presales at a tech services company with 1,001-5,000 employees
MSP
Scalable with excellent security analytics
Pros and Cons
  • "This solution has excellent security analytics."
  • "I think that the search speed of this solution could be improved."

What is our primary use case?

I am an integrator of this solution, my customers use this as a SIEM solution for log management.

What is most valuable?

This solution has excellent security analytics.

What needs improvement?

I think that the search speed of this solution could be improved.

What do I think about the scalability of the solution?

This is a scalable solution, we have customers who have scaled.  

How was the initial setup?

The initial setup is very easy and takes just one day.

What other advice do I have?

I would recommend this solution to everyone considering using it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kamal Abdelrahman - PeerSpot reviewer
Country Manager at a tech services company with 11-50 employees
Real User
Top 10
Beneficial portfolio, reliable, and integrates well
Pros and Cons
  • "IBM QRadar User Behavior Analytics has easy architecture, has a good portfolio and integration."
  • "The solution could improve by having more out-of-the-box use cases."

What is our primary use case?

IBM QRadar User Behavior Analytics has a dedicated application for user behavior analytics and must be installed separately on an application server. It is valuable if you created the setup for the use cases. It needs additional customization to have a good value. You will have to point the solution to the suitable data sources that will feed the user analytics in a good manner. You will have good user behavior analytics, based on the created use cases.

What is most valuable?

IBM QRadar User Behavior Analytics has easy architecture, has a good portfolio and integration.

What needs improvement?

The solution could improve by having more out-of-the-box use cases.

For how long have I used the solution?

I have been using IBM QRadar User Behavior Analytics for approximately two years.

What do I think about the stability of the solution?

IBM QRadar User Behavior Analytics is stable.

What do I think about the scalability of the solution?

I have found IBM QRadar User Behavior Analytics to be scalable.

We have approximately 15 clients using this solution.

How are customer service and support?

The support is satisfactory.

How was the initial setup?

The implementation was not easy and was not difficult, it was in the middle.

The full implementation can take approximately two to three months.

What about the implementation team?

We have three people that are supporting IBM QRadar User Behavior Analytics.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required for this solution.

What other advice do I have?

I rate IBM QRadar User Behavior Analytics an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1136397 - PeerSpot reviewer
Team Lead - Information Security at a computer software company with 10,001+ employees
Real User
Easy to set up and reliable, with a simple user-interface
Pros and Cons
  • "We've found the solution to be scalable."
  • "The IBM support can be better."

What is our primary use case?

The use cases that are widely used across the globe are related to ransomware phishing, lateral movement, et cetera.

What is most valuable?

The simple user access model, or the user interface, is something that is very helpful.

The initial setup is not too difficult. 

So far, we have found the product to be stable. 

We've found the solution to be scalable.

What needs improvement?

The IBM support can be better. It's an aspect that needs improvement. 

In future iterations, I'd like to see an advance in office management, the out-of-the-box use cases that are provided. That needs to be part of the requirement.

What do I think about the stability of the solution?

It's a stable solution. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution scales well.

We have 45,000 users on the solution right now. 

We do plan to increase usage soon. 

How are customer service and support?

We've dealt with technical support in the past and it was lacking. 

They have provided dedicated time to us, to work on the issue that we are observing right now.

Which solution did I use previously and why did I switch?

We did not use a different solution. We chose this due to the fact that it's an industry-accepted solution. The use cases are easy to configure in multiple things that we considered important while taking the solution.

How was the initial setup?

The deployment was easy. It wasn't overly complex.

It took me around six months to do the implementation. 

What about the implementation team?

We handled the deployment with the assistance of a vendor partner. 

What's my experience with pricing, setup cost, and licensing?

I can't speak to the exact pricing. I've never looked at its commercial costs. 

Which other solutions did I evaluate?

We did consider other options before choosing this product.

What other advice do I have?

We are a preferred partner of IBM.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1022949 - PeerSpot reviewer
Team Lead & Principal Software Engineer at a tech services company with 51-200 employees
Real User
Stable SIEM that offers strong visibility
Pros and Cons
  • "It is a very good SIEM."
  • "I think it's a very stable product that provides much more visibility than the other product."
  • "I would like for Yara to be supported by all components."

What is our primary use case?

I deploy the IBM QRadar for many organizations, and I've been performing analyses for those organizations as well.

These organizations use the tool for monitoring of their environment. It's a basic SIEM product. So we just log each and every data source, perform an analysis, and create rules. We also create advanced use cases to cater the advanced threat(s).

What is most valuable?

I am unable to pick one, every component is valuable. It is a very good SIEM.

What needs improvement?

I would like for Yara to be supported by all components. 

For how long have I used the solution?

I have been working with this product for the last five years.

What do I think about the stability of the solution?

I think it's a very stable product that provides much more visibility than the other product.

What do I think about the scalability of the solution?

You can scale the architecture of the QRadar easily by adding licenses.

Small to medium-sized organizations would require one to two people for maintenance while man power for large organizations would be determined by the architecture. 

How are customer service and support?

Customer support needs some improvement as there have been a few cases where we were unable to reach them in time.

How was the initial setup?

I didn't find it to be complex. I think IBM QRadar has a more user-friendly GUI that helps your team work easily within it. Deployment for an all in one will take four to five hours but can vary depending on environment size.

What about the implementation team?

Our in-house team assists our customers with deployment. Our customers are the main POC and we are able to deploy into their environment, make necessary integrations, and create the rules.

What's my experience with pricing, setup cost, and licensing?

Licensing can be costly depending on your architecture.

What other advice do I have?

You receive alerts for misconfigurations which allows your administer to easily reconfigure any issues. 

The organizations themselves are able to monitor all of their information regarding their team including what attacks they are facing on a daily bases.

I would rate this an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer952638 - PeerSpot reviewer
Information Security Leader at a computer software company with 1,001-5,000 employees
Real User
Manage and review incidents easily
Pros and Cons
  • "The features that I have found most valuable are that it is very stable, easy to get going, and easy to manage. It is also easy to review all incidents."
  • "The only problem is that if you have too many events that occur, then the storage capacity becomes a problem. We would need to increase the storage capacity."

What is our primary use case?

We use IBM QRadar for user behavior analytics and incident handling.

What is most valuable?

The features that I have found most valuable are that it is very stable, easy to get going, and easy to manage. It is also easy to review all incidents.

What needs improvement?

The only problem is that if you have too many events that occur, then the storage capacity becomes a problem. We would need to increase the storage capacity.

For how long have I used the solution?

I have been using IBM QRadar for four years.

What do I think about the scalability of the solution?

We have three customers using it and these customers have 100 to 300 users.

How are customer service and support?

Getting support sometimes takes time.

How was the initial setup?

The initial setup was quite straightforward.

We had the complete deployment and it was up and running in half a day.

What about the implementation team?

You can implement it by yourself.

What other advice do I have?

I would recommend IBM QRadar to other people who want to start using it.

On a scale of one to ten, I would give QRadar a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Assistant Engineer at Harel Mallac Technologies Ltd
Real User
Simple to manage, reliable, and straightforward installation
Pros and Cons
  • "The solution is easy to use, manage, and review all incidents."
  • "If you have too many events that occur, then the storage capacity becomes a problem. You need to have more storage."

What is our primary use case?

I use IBM QRadar for user behavior analytics, and mostly incident handling.

What is most valuable?

The solution is easy to use, manage, and review all incidents.

What needs improvement?

If you have too many events that occur, then the storage capacity becomes a problem. You need to have more storage.

For how long have I used the solution?

I have been using IBM QRadar for approximately four years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

We have approximately three customers and the total users that are using it would be approximately 200.

How was the initial setup?

The initial installation was straightforward, we were able to have it running in half a day.

What about the implementation team?

I do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There are different types of subscriptions available. We were on an annual subscription, but our customers typically choose the two years subscription option.

What other advice do I have?

I would recommend this solution to others.

I rate IBM QRadar a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free IBM Security QRadar Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free IBM Security QRadar Report and get advice and tips from experienced pros sharing their opinions.