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Muhammad Ali Aziz - PeerSpot reviewer
Senior Manager Cyber Security Services & Solutions at a tech vendor with 11-50 employees
Real User
Top 20
Apr 6, 2022
A User Behavior Analytics (UBA) solution with useful out-of-the-box rules and use cases, but functionality should be more integrated
Pros and Cons
  • "I think this is a good product for enterprises because of the performance and out-of-the-box rules and use cases. If they want to reach the maturity level early, they can use these out-of-the-box rules and use cases. That will help them a lot."
  • "IBM QRadar User Behavior Analytics is good, but I think the functionality should be much more integrated. You should have easy access to the artifacts if you are doing a particular investigation. It's good, but other team solutions like LogRhythm are actually merging the functionality. So, I think that is something IBM can work on."

What is most valuable?

I think this is a good product for enterprises because of the performance and out-of-the-box rules and use cases. If they want to reach the maturity level early, they can use these out-of-the-box rules and use cases. That will help them a lot.

What needs improvement?

IBM QRadar User Behavior Analytics is good, but I think the functionality should be much more integrated. You should have easy access to the artifacts if you are doing a particular investigation. It's good, but other team solutions like LogRhythm are actually merging the functionality. So, I think that is something IBM can work on. 

For how long have I used the solution?

We have been using IBM QRadar User Behavior Analytics for about four years.

What do I think about the stability of the solution?

Stability is good, but the investigation system should be better.

Buyer's Guide
IBM Security QRadar
February 2026
Learn what your peers think about IBM Security QRadar. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
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What do I think about the scalability of the solution?

IBM QRadar User Behavior Analytics is scalable. You have the EPS and closed license. I think scalability is not an issue because it is available on both the hardware and the software. You can install the software plans if you want, and there is also a hardware plan.

How are customer service and support?

Their technical support is good. I have not faced any issues before, and the technical support is good.

What other advice do I have?

I will recommend this solution to potential users.

On a scale from one to ten, I would give IBM QRadar User Behavior Analytics a seven. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1305144 - PeerSpot reviewer
Technical Presales at a tech services company with 1,001-5,000 employees
MSP
Mar 1, 2022
Scalable with excellent security analytics
Pros and Cons
  • "This solution has excellent security analytics."
  • "I think that the search speed of this solution could be improved."

What is our primary use case?

I am an integrator of this solution, my customers use this as a SIEM solution for log management.

What is most valuable?

This solution has excellent security analytics.

What needs improvement?

I think that the search speed of this solution could be improved.

What do I think about the scalability of the solution?

This is a scalable solution, we have customers who have scaled.  

How was the initial setup?

The initial setup is very easy and takes just one day.

What other advice do I have?

I would recommend this solution to everyone considering using it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
IBM Security QRadar
February 2026
Learn what your peers think about IBM Security QRadar. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
882,744 professionals have used our research since 2012.
Kamal Abdelrahman - PeerSpot reviewer
Country Manager at a tech services company with 11-50 employees
Real User
Top 10
Feb 15, 2022
Beneficial portfolio, reliable, and integrates well
Pros and Cons
  • "IBM QRadar User Behavior Analytics has easy architecture, has a good portfolio and integration."
  • "The solution could improve by having more out-of-the-box use cases."

What is our primary use case?

IBM QRadar User Behavior Analytics has a dedicated application for user behavior analytics and must be installed separately on an application server. It is valuable if you created the setup for the use cases. It needs additional customization to have a good value. You will have to point the solution to the suitable data sources that will feed the user analytics in a good manner. You will have good user behavior analytics, based on the created use cases.

What is most valuable?

IBM QRadar User Behavior Analytics has easy architecture, has a good portfolio and integration.

What needs improvement?

The solution could improve by having more out-of-the-box use cases.

For how long have I used the solution?

I have been using IBM QRadar User Behavior Analytics for approximately two years.

What do I think about the stability of the solution?

IBM QRadar User Behavior Analytics is stable.

What do I think about the scalability of the solution?

I have found IBM QRadar User Behavior Analytics to be scalable.

We have approximately 15 clients using this solution.

How are customer service and support?

The support is satisfactory.

How was the initial setup?

The implementation was not easy and was not difficult, it was in the middle.

The full implementation can take approximately two to three months.

What about the implementation team?

We have three people that are supporting IBM QRadar User Behavior Analytics.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required for this solution.

What other advice do I have?

I rate IBM QRadar User Behavior Analytics an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1136397 - PeerSpot reviewer
Team Lead - Information Security at a computer software company with 10,001+ employees
Real User
Feb 6, 2022
Easy to set up and reliable, with a simple user-interface
Pros and Cons
  • "We've found the solution to be scalable."
  • "The IBM support can be better."

What is our primary use case?

The use cases that are widely used across the globe are related to ransomware phishing, lateral movement, et cetera.

What is most valuable?

The simple user access model, or the user interface, is something that is very helpful.

The initial setup is not too difficult. 

So far, we have found the product to be stable. 

We've found the solution to be scalable.

What needs improvement?

The IBM support can be better. It's an aspect that needs improvement. 

In future iterations, I'd like to see an advance in office management, the out-of-the-box use cases that are provided. That needs to be part of the requirement.

What do I think about the stability of the solution?

It's a stable solution. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution scales well.

We have 45,000 users on the solution right now. 

We do plan to increase usage soon. 

How are customer service and support?

We've dealt with technical support in the past and it was lacking. 

They have provided dedicated time to us, to work on the issue that we are observing right now.

Which solution did I use previously and why did I switch?

We did not use a different solution. We chose this due to the fact that it's an industry-accepted solution. The use cases are easy to configure in multiple things that we considered important while taking the solution.

How was the initial setup?

The deployment was easy. It wasn't overly complex.

It took me around six months to do the implementation. 

What about the implementation team?

We handled the deployment with the assistance of a vendor partner. 

What's my experience with pricing, setup cost, and licensing?

I can't speak to the exact pricing. I've never looked at its commercial costs. 

Which other solutions did I evaluate?

We did consider other options before choosing this product.

What other advice do I have?

We are a preferred partner of IBM.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
UzairKhan - PeerSpot reviewer
Business General Manager at a tech consulting company with 11-50 employees
Reseller
Top 5
Feb 5, 2022
Good logging, reporting, support, and integration with GRD
Pros and Cons
  • "The most valuable feature is the integration with the GRD, for banking."
  • "The advanced planning management (APM) features should be included."

What is our primary use case?

We are a solution provider and QRadar is one of the products that we implement for our customers.

The majority of our clients for IBM products are financial institutions. By law, to be compliant, they are only allowed to run the current version of any solutions that have been procured. Specifically for our area, all of the financial institutions such as banks are mandated to use the latest version.

The use cases include the logging and reporting of servers. These are typically operations servers and critical servers. You can also use it to monitor network devices such as switches, routers, and firewalls.

Endpoints are not included for most of the clients.

What is most valuable?

The most valuable feature is the integration with the GRD, for banking.

What needs improvement?

The advanced planning management (APM) features should be included. We are facing an issue where many of the software houses in Pakistan have developed their own in-house. They have integrated the APM tool with their monitoring solution. This feature is attracting clients and I think that it should be included.

What do I think about the stability of the solution?

We have not faced any issues in terms of stability.

What do I think about the scalability of the solution?

This is a scalable product. 

How are customer service and support?

The support from IBM is okay. I would rate them a four out of five.

How was the initial setup?

The initial setup is not very complex. My team has hands-on experience with the product, which is perhaps why they do not complain about its complexity.

The distributor helped us a lot, which is something that we appreciate.

What about the implementation team?

We implement this product for our clients.

Which other solutions did I evaluate?

There are competing products but IBM is a well-known brand so for the most part, we offer IBM QRadar to our clients.

What other advice do I have?

Overall, IBM QRadar is very good but no product is perfect.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
reviewer1022949 - PeerSpot reviewer
Team Lead & Principal Software Engineer at a tech services company with 51-200 employees
Real User
Jan 26, 2022
Stable SIEM that offers strong visibility
Pros and Cons
  • "It is a very good SIEM."
  • "I think it's a very stable product that provides much more visibility than the other product."
  • "I would like for Yara to be supported by all components."

What is our primary use case?

I deploy the IBM QRadar for many organizations, and I've been performing analyses for those organizations as well.

These organizations use the tool for monitoring of their environment. It's a basic SIEM product. So we just log each and every data source, perform an analysis, and create rules. We also create advanced use cases to cater the advanced threat(s).

What is most valuable?

I am unable to pick one, every component is valuable. It is a very good SIEM.

What needs improvement?

I would like for Yara to be supported by all components. 

For how long have I used the solution?

I have been working with this product for the last five years.

What do I think about the stability of the solution?

I think it's a very stable product that provides much more visibility than the other product.

What do I think about the scalability of the solution?

You can scale the architecture of the QRadar easily by adding licenses.

Small to medium-sized organizations would require one to two people for maintenance while man power for large organizations would be determined by the architecture. 

How are customer service and support?

Customer support needs some improvement as there have been a few cases where we were unable to reach them in time.

How was the initial setup?

I didn't find it to be complex. I think IBM QRadar has a more user-friendly GUI that helps your team work easily within it. Deployment for an all in one will take four to five hours but can vary depending on environment size.

What about the implementation team?

Our in-house team assists our customers with deployment. Our customers are the main POC and we are able to deploy into their environment, make necessary integrations, and create the rules.

What's my experience with pricing, setup cost, and licensing?

Licensing can be costly depending on your architecture.

What other advice do I have?

You receive alerts for misconfigurations which allows your administer to easily reconfigure any issues. 

The organizations themselves are able to monitor all of their information regarding their team including what attacks they are facing on a daily bases.

I would rate this an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SOC Manager at a computer software company with 51-200 employees
Real User
Jan 11, 2022
Feature - rich, well priced and has good support
Pros and Cons
  • "The interface is good."
  • "I would like to see the update process simplified."

What is our primary use case?

IBM QRadar is used to help our customers collect information. It collects the information from other tools on the firewall, network devices, cyber tools with both Carbon Black, Cortex, Cynet, and Darktrace.

What is most valuable?

It's a complete platform.

The interface is good.

They have more than 100 features.

What needs improvement?

It is not easy to use.

The updates are not very easy. It is very complex. I would like to see the update process simplified.

When I said "it is not easy to use", I mean that QRadar is not for beginners.
Needs high competence and skyll to use it in a satisfactory way to really help customers.
The complexity is not a flaw, but it si a necessary quality for QRadar to be a truly effective tool in a Cyber environement.

For how long have I used the solution?

We have used IBM QRadar within the last twelve months.

What do I think about the stability of the solution?

IBM QRadar is a stable solution.

What do I think about the scalability of the solution?

It's a scalable platform.

How are customer service and support?

Technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?


What's my experience with pricing, setup cost, and licensing?

Pricing is good.

What other advice do I have?

I would rate IBM QRadar an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. As a SOC we are real user of QRadar platform for more then one customers.
PeerSpot user
reviewer1026825 - PeerSpot reviewer
Certified AIX I.T Manager at a financial services firm with 10,001+ employees
Real User
Jan 6, 2022
Easy to use and useful for preparing use cases

What is our primary use case?

We primarily use QRadar for monitoring and preparing use cases. 

This solution is deployed on-prem. 

What is most valuable?

The most important and valuable feature of QRadar is how useful it is for preparing use cases. It's also easy to use. 

What needs improvement?

The GUI of QRadar should be improved. 

For how long have I used the solution?

I have been using IBM QRadar for one year. 

What do I think about the stability of the solution?

QRadar is stable. 

What do I think about the scalability of the solution?

This solution is scalable. 

How are customer service and support?

I have contacted IBM's technical support—it was great. They are very knowledgeable. 

How was the initial setup?

QRadar is very easy to install, and I can do it myself. The time period will depend on the organization itself, since it depends on the environment and the number of servers and endpoints. 

What about the implementation team?

I implemented this solution myself. 

What's my experience with pricing, setup cost, and licensing?

I pay for licensing yearly. 

Which other solutions did I evaluate?

I also evaluated a lot of SIEM solutions, but I like LogRhythm and QRadar. 

What other advice do I have?

I rate QRadar an eight out of ten. I would recommend QRadar, as well as LogRhythm, to others considering implementation. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free IBM Security QRadar Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free IBM Security QRadar Report and get advice and tips from experienced pros sharing their opinions.