We were not able to pay for a version higher than vCenter Standard licenses for our virtual environment. Turbonomic stepped in and helped manage all the things that we needed to do to increase responsiveness and lower costs.
Systems Engineer at a manufacturing company with 501-1,000 employees
It helped manage all the things that we needed to do to increase responsiveness.
What is most valuable?
How has it helped my organization?
I no longer have to pour over the VM's and hosts statistics to figure out if my environment is running at it best.
What needs improvement?
It does take a while to figure out their way of doing things. From forecasting and a lingo perspective.
For how long have I used the solution?
Over one year.
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How are customer service and support?
Customer Service:
When we purchased the product they were super helpful to make sure we had all of the communication that was necessary to make sure this product was installed successfully.
Technical Support:They are very responsive. In addition when we purchased the product they trained us on all of the features and let us know if we needed any assistance in more detail to not hesitate to give them a call.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Site Reliability Engineer at a financial services firm with 201-500 employees
Valuable features include the reporting and management functions of if the solution.
Valuable Features:
I have found the reporting and management functions of Turbonomic second to none. I got introduced to vSphere about two years ago with a running instance of vCOPS and I found it clunky and unclear. Turbonomic gives you a simple yet very detailed overview of your virtual data centre.
Room for Improvement:
The only areas of improvement that I could think of at this moment in time is to just give it a fresh look, their new UI is currently in Beta but it looks very promising.
Use of Solution:
Approximately 6 months.
Deployment Issues:
No issues with the deployment, probably one of the simplest ones with their provided OVA template.
Customer Service:
Turbonomics customer service I found pleasant and a pleasure to work with. Any issue raised will get you a fix in a very short turnaround.
ROI:
Too early to say, but the planning feature with Turbonomic gives you a fantastic insight on requirements.
Cost and Licensing Advice:
Go for perpetual licensing where possible you will get a return on investment just on the features alone.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
IBM Turbonomic
November 2024
Learn what your peers think about IBM Turbonomic. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
TeamLead at a healthcare company with 1,001-5,000 employees
This ensures control of workloads to assure performance and deliver service levels.
What is most valuable?
• Visibility of all workloads, whether on-premises or Azure environments
• Control of workloads to assure performance and deliver service levels
• Enforcement of compliance policies across a hybrid cloud
How has it helped my organization?
Have the best practices recommendations to optimize our VM environment.
What needs improvement?
The arithmetic for optimizing the resource of VMs based on the workload.
Some of workload are by a monthly basis. Need to consider the month-end or Q-end workload.
For how long have I used the solution?
More than three years.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Very cool.
Technical Support:Very cool. We got online demo from the technical support and much assistance in operations.
Which solution did I use previously and why did I switch?
Veeam MP for VMware, with SCOM 2012 R2.
Now we are still using this solution as our major monitoring system.
How was the initial setup?
It was simple.
What was our ROI?
Not sure.
What's my experience with pricing, setup cost, and licensing?
No advice.
Which other solutions did I evaluate?
As I said, Veeam MP for VMware.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrator at a manufacturing company with 501-1,000 employees
I'm able to test a complete disaster recovery procedure, or plan a new VM or host implementation.
Valuable Features
The automation in Turbonomic is priceless, and all the dashboards, native or custom build, give a complete virtual and physical hardware performance view.
Improvements to My Organization
Our servers are now correctly utilized, and I am now able to test a complete disaster recovery procedure, or plan a new VM or host implementation.
Room for Improvement
Since Turbonomic can do so much, it can be a complex system to look at for one that haven’t laid eyes on it before. But there is a possibility to test out the new design, and that looks to improve on this issue.
Use of Solution
About 8 months.
Deployment Issues
None.
Stability Issues
None.
Customer Service and Technical Support
Customer Service:
Excellent!
Technical Support:Excellent!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a tech company with 51-200 employees
The automation has been great. We had some VMs running slow due to high IO on their LUNs, and Turbonomic automatically moved them to correct the problem.
What is most valuable?
The automation has been great. We had some VMs running slow due to high IO on their LUNs, and Turbonomic automatically moved them to correct the problem. Our server performance has been much improved. As the environment changes, Turbonomic adjusts and keeps everything running smooth.
How has it helped my organization?
Response times have been improved on many of our servers.
For how long have I used the solution?
We've had the solution a few months.
What was my experience with deployment of the solution?
We allowed our DRS rules to be used for Turbonomic, but didn't have one of the rules selected as active in VMware. All we had to do was click a check box to fix the issue.
What do I think about the stability of the solution?
No
What do I think about the scalability of the solution?
No
How are customer service and technical support?
Customer Service:
Customer service is excellent.
Technical Support:Technical support was very helpful.
Which solution did I use previously and why did I switch?
No
How was the initial setup?
It was a straightforward setup.
What about the implementation team?
We implemented it in-house.
What was our ROI?
We're still working on allowing more automation. Our ROI is constantly improving.
Which other solutions did I evaluate?
No
What other advice do I have?
The extra training we purchased was worth it. We learned a lot about how to use the product and get the most out of it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a tech company with 51-200 employees
DRS Scheduling/automation and reporting are extremely valuable.
What is most valuable?
DRS Scheduling/automation. Reporting.
How has it helped my organization?
Allowing Turbonomic to take over for vCenter DRS has shown a marked decrease in vMotion of virtual machines to keep our cluster resources balanced.
What needs improvement?
The interface could use some work to improve overall usability.
For how long have I used the solution?
Three years.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Excellent!
Technical Support:Excellent!
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
Very straightforward.
What about the implementation team?
In-house team.
What's my experience with pricing, setup cost, and licensing?
No.
Which other solutions did I evaluate?
Yes.
What other advice do I have?
I would like to see support for VMware NSX included.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud Architect at a tech services company with 10,001+ employees
Shows me different ways to move my environment to a healthy state.
What is most valuable?
Turbonomic is a great tool that seeks to optimize your IT environment. The holistic approach this software takes to look at your application's supply chain. Optimizing the pieces of the IT environment that supports the applications is a great way to take preemptive measures towards keeping the environment healthy. The support team at Turbonomic is always there to help troubleshoot, teach, and understand the software.
How has it helped my organization?
Turbonomic has kept my applications healthy and shown different ways to move my environment to a healthy state.
What needs improvement?
The UI could use some improvement, but the preview of the new UI shows great confidence in the product.
For how long have I used the solution?
8 months
What was my experience with deployment of the solution?
No, deployment was very easy in multiple different environments.
What do I think about the stability of the solution?
No
What do I think about the scalability of the solution?
No
How are customer service and technical support?
Customer Service:
Top notch
Technical Support:Top notch
Which solution did I use previously and why did I switch?
No
How was the initial setup?
No, the initial setup was very easy and streamlined. I had support from Turbonomic team, but feel very confident I could deploy the software and configure it myself.
What about the implementation team?
In-house team.
Which other solutions did I evaluate?
Yes. vRealize & Cirba.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Administrator at a tech vendor with 501-1,000 employees
It has helped us justify hardware and software purchases.
What is most valuable?
The balancing of clusters has been huge for us. With a high memory contention environment Turbonomic has been invaluable in maintaining excellent performance across all of our clusters. Our DevOps team is working closely with automatic reclamation of resources that will save us tens of thousands of dollars in hardware costs.
How has it helped my organization?
The TVs in our offices display custom dashboards that display the health of clusters and the actions taken by Turbonomic. It has helped us justify hardware and software purchases by easily showing our budget-makers where improvements can be felt.
What needs improvement?
We are looking forward to the HTML5 interface. As it stands now the interface, although easy to navigate, would be very helpful if I could view it on my phone.
For how long have I used the solution?
9 months.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Fantastic. Their pre and post sales support has been fantastic.
Technical Support:10/10
Which solution did I use previously and why did I switch?
vCOPs/vROPs. We switched because of the "engineer friendly" interface of that solution. Turbonomic's solution is much more approachable and hands off.
How was the initial setup?
Very simple. OVA/OVF file and point right to our vCenter.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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