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PeerSpot user
Systems Engineer at a manufacturing company with 501-1,000 employees
Vendor
It helped manage all the things that we needed to do to increase responsiveness.

What is most valuable?

We were not able to pay for a version higher than vCenter Standard licenses for our virtual environment. Turbonomic stepped in and helped manage all the things that we needed to do to increase responsiveness and lower costs.

How has it helped my organization?

I no longer have to pour over the VM's and hosts statistics to figure out if my environment is running at it best.

What needs improvement?

It does take a while to figure out their way of doing things. From forecasting and a lingo perspective.

For how long have I used the solution?

Over one year.

Buyer's Guide
IBM Turbonomic
February 2025
Learn what your peers think about IBM Turbonomic. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

How are customer service and support?

Customer Service:

When we purchased the product they were super helpful to make sure we had all of the communication that was necessary to make sure this product was installed successfully.

Technical Support:

They are very responsive. In addition when we purchased the product they trained us on all of the features and let us know if we needed any assistance in more detail to not hesitate to give them a call.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Site Reliability Engineer at a financial services firm with 201-500 employees
Vendor
Valuable features include the reporting and management functions of if the solution.

Valuable Features:

I have found the reporting and management functions of Turbonomic second to none. I got introduced to vSphere about two years ago with a running instance of vCOPS and I found it clunky and unclear. Turbonomic gives you a simple yet very detailed overview of your virtual data centre.

Room for Improvement:

The only areas of improvement that I could think of at this moment in time is to just give it a fresh look, their new UI is currently in Beta but it looks very promising.

Use of Solution:

Approximately 6 months.

Deployment Issues:

No issues with the deployment, probably one of the simplest ones with their provided OVA template.

Customer Service:

Turbonomics customer service I found pleasant and a pleasure to work with. Any issue raised will get you a fix in a very short turnaround.

 

ROI:

Too early to say, but the planning feature with Turbonomic gives you a fantastic insight on requirements.

Cost and Licensing Advice:

Go for perpetual licensing where possible you will get a return on investment just on the features alone.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
IBM Turbonomic
February 2025
Learn what your peers think about IBM Turbonomic. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
it_user539892 - PeerSpot reviewer
Infrastructure Architect at a tech services company with 10,001+ employees
Real User
One of the most valuable features for us was the automation aspect.

Valuable Features

One of the most valuable features for us was the automation aspect. Defining policies to automate the recommendation process helped us in saving valuable time and reducing manual workload. Going one step further we will be implementing the automatic deployment of hosts based on the desired state information coming from Turbonomic. This way we can have hosts dynamically installed and booted based on our workload.

Improvements to My Organization

We have been able to reduce manual labor in keeping our environment healthy performance wise.

Room for Improvement

One of the areas of improvement are the UI. The current UI feels a bit out dated. Although all information is readily available and easily accessible. From what I have heard and seen at VMworld 2016, a new UI is in development and will be released shortly.

Use of Solution

1 year.

Deployment Issues

Deployment is very simple and straightforward.

Stability Issues

None.

Scalability Issues

Due to the ability to link multiple instance to each other, it can easily be scaled and segmented.

Customer Service and Technical Support

Customer Service:

The contacts we had with customer service have been top notch. Very friendly, always willing to help and quick response.

Technical Support:

Same as the customer service.

Initial Setup

Very simple and straightforward.

Implementation Team

In-house.

ROI

Less load.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Infrastructure Administrator at a tech vendor with 501-1,000 employees
Real User
It has helped us justify hardware and software purchases.

What is most valuable?

The balancing of clusters has been huge for us. With a high memory contention environment Turbonomic has been invaluable in maintaining excellent performance across all of our clusters. Our DevOps team is working closely with automatic reclamation of resources that will save us tens of thousands of dollars in hardware costs.

How has it helped my organization?

The TVs in our offices display custom dashboards that display the health of clusters and the actions taken by Turbonomic. It has helped us justify hardware and software purchases by easily showing our budget-makers where improvements can be felt.

What needs improvement?

We are looking forward to the HTML5 interface. As it stands now the interface, although easy to navigate, would be very helpful if I could view it on my phone.

For how long have I used the solution?

9 months.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Fantastic. Their pre and post sales support has been fantastic.

Technical Support:

10/10

Which solution did I use previously and why did I switch?

vCOPs/vROPs. We switched because of the "engineer friendly" interface of that solution. Turbonomic's solution is much more approachable and hands off.

How was the initial setup?

Very simple. OVA/OVF file and point right to our vCenter.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user544077 - PeerSpot reviewer
Systems Administrator at a manufacturing company with 501-1,000 employees
Vendor
I'm able to test a complete disaster recovery procedure, or plan a new VM or host implementation.

Valuable Features

The automation in Turbonomic is priceless, and all the dashboards, native or custom build, give a complete virtual and physical hardware performance view.

Improvements to My Organization

Our servers are now correctly utilized, and I am now able to test a complete disaster recovery procedure, or plan a new VM or host implementation.

Room for Improvement

Since Turbonomic can do so much, it can be a complex system to look at for one that haven’t laid eyes on it before. But there is a possibility to test out the new design, and that looks to improve on this issue.


Use of Solution

About 8 months.

Deployment Issues

None.

Stability Issues

None.

Customer Service and Technical Support

Customer Service:

Excellent!

Technical Support:

Excellent!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user188490 - PeerSpot reviewer
Manager, Data Center Operations at a consultancy with 10,001+ employees
MSP
​Provides a level of automation beyond VMware provided DRS. Easy virtual appliance based implementation.

What is most valuable?

Most valuable features were Capacity management and hardware planning.

How has it helped my organization?

Provides a level of automation beyond VMware provided DRS.

What needs improvement?

Reporting is improving. GUI is ugly.

For how long have I used the solution?

About a year.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

Customer Service:

Great customer service.

Technical Support:

Technical support was great.

Which solution did I use previously and why did I switch?

Yes, used vKernel. Product was not being updated after multiple acquisitions.

How was the initial setup?

Setup was straightforward.

What about the implementation team?

Through an in-house team.

Which other solutions did I evaluate?

Yes. vKernel, vCOPs.

What other advice do I have?

Easy virtual appliance based implementation. No advise needed.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user690768 - PeerSpot reviewer
Works at a tech company with 51-200 employees
Real User
The automation has been great. We had some VMs running slow due to high IO on their LUNs, and Turbonomic automatically moved them to correct the problem.

What is most valuable?

The automation has been great. We had some VMs running slow due to high IO on their LUNs, and Turbonomic automatically moved them to correct the problem. Our server performance has been much improved. As the environment changes, Turbonomic adjusts and keeps everything running smooth.

How has it helped my organization?

Response times have been improved on many of our servers.

For how long have I used the solution?

We've had the solution a few months.

What was my experience with deployment of the solution?

We allowed our DRS rules to be used for Turbonomic, but didn't have one of the rules selected as active in VMware. All we had to do was click a check box to fix the issue.

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

Customer service is excellent.

Technical Support:

Technical support was very helpful.

Which solution did I use previously and why did I switch?

No

How was the initial setup?

It was a straightforward setup.

What about the implementation team?

We implemented it in-house.

What was our ROI?

We're still working on allowing more automation. Our ROI is constantly improving.

Which other solutions did I evaluate?

No

What other advice do I have?

The extra training we purchased was worth it. We learned a lot about how to use the product and get the most out of it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user690813 - PeerSpot reviewer
Works at a tech company with 51-200 employees
Real User
DRS Scheduling/automation and reporting are extremely valuable.

What is most valuable?

DRS Scheduling/automation. Reporting.

How has it helped my organization?

Allowing Turbonomic to take over for vCenter DRS has shown a marked decrease in vMotion of virtual machines to keep our cluster resources balanced.

What needs improvement?

The interface could use some work to improve overall usability.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Excellent!

Technical Support:

Excellent!

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Very straightforward.

What about the implementation team?

In-house team.

What's my experience with pricing, setup cost, and licensing?

No.

Which other solutions did I evaluate?

Yes.

What other advice do I have?

I would like to see support for VMware NSX included.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user