One of the most valuable features for us was the automation aspect. Defining policies to automate the recommendation process helped us in saving valuable time and reducing manual workload. Going one step further we will be implementing the automatic deployment of hosts based on the desired state information coming from Turbonomic. This way we can have hosts dynamically installed and booted based on our workload.
Capacity Planner ✪ Technology and Operations at a financial services firm with 10,001+ employees
Turbonomic has a user friendly outlook making it easy for consumers to navigate within the web UI.
Interesting aspects of Turbonomic:
- Turbonomic is helpful in generating a variety of reports. In most cases these reports act as the baseline for maintenance activities that we carry out within our virtual environment.
- Turbonomic has a user friendly outlook making it easy for consumers to navigate within the web UI.
- I use the 'Plan' tab within Turbonomic to perform capacity planning and trending analysis thereby predicting growth/decline within the virtual infrastructure.
- Scheduling reports and creating dashboards (for subsets of the environment) are a few among many features within Turbonomic.
Areas for improvement:
- 'Supply Chain' tab within Turbonomic could be presented differently in an effort to make it more useful for the customers.
- 'Group Management' allows you to create 'Custom Groups' but not all dashboards can be scoped to these 'Custom Groups'.
- Regular upgrades and patching requires a period of getting used to the new environment before getting hands-on with the tool.
I look forward to exploiting all the features available within Turbonomic and making our virtual environment stable, resilient, and adaptive.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Architect at a tech services company with 10,001+ employees
One of the most valuable features for us was the automation aspect.
Valuable Features
Improvements to My Organization
We have been able to reduce manual labor in keeping our environment healthy performance wise.
Room for Improvement
One of the areas of improvement are the UI. The current UI feels a bit out dated. Although all information is readily available and easily accessible. From what I have heard and seen at VMworld 2016, a new UI is in development and will be released shortly.
Use of Solution
1 year.
Deployment Issues
Deployment is very simple and straightforward.
Stability Issues
None.
Scalability Issues
Due to the ability to link multiple instance to each other, it can easily be scaled and segmented.
Customer Service and Technical Support
Customer Service:
The contacts we had with customer service have been top notch. Very friendly, always willing to help and quick response.
Technical Support:Same as the customer service.
Initial Setup
Very simple and straightforward.
Implementation Team
In-house.
ROI
Less load.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
IBM Turbonomic
November 2024
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Network Administrator at a manufacturing company with 1,001-5,000 employees
I use it for planning additional workloads and purchases.
What is most valuable?
- Balancing workloads across my environment.
- Planning for additional workloads and purchases.
How has it helped my organization?
Turbonomic has made more time available for me to pursue other projects.
What needs improvement?
I would like to see the interface move to HTML5, but I am told that is in the works.
For how long have I used the solution?
2 years.
What was my experience with deployment of the solution?
None at all, it was very easy.
What do I think about the stability of the solution?
None.
What do I think about the scalability of the solution?
None.
How are customer service and technical support?
Customer Service:
Probably the best customer service I have ever encountered.
Technical Support:Excellent.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
It was very simple, deploying a VM template with a few settings is a breeze, and integration to vCenter is seamless.
What about the implementation team?
I implemented this myself.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at ChyronHego Corp
Allows me to keep track of resource use across multiple sites.
What is most valuable?
The real time resource usage and capacity planning have been essential to my work.
How has it helped my organization?
As a one man IT department, keeping track of resource use across multiple sites has been complicated at best. With Operations Manager, I can see my entire infrastructure in one view, in real time.
What needs improvement?
Personally, I find the interface, especially for a new user, to be less than user friendly. I don't think this is an issue due to a poor product, but more because the product can do so much, finding the simple tasks can be difficult. After using for a while, it makes sense, and navigating becomes easier.
For how long have I used the solution?
Less than 1 year.
What was my experience with deployment of the solution?
None, deployment was smooth and easy.
What do I think about the stability of the solution?
No.
How are customer service and technical support?
Customer Service:
Top Notch. The one time I need to contact support, they were responsive and courteous.
Technical Support:I have only needed support once, and the technician was knowledgeable and helpful in resolving my issue.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
Very straightforward. It took me longer to identify a free IP address on my network than to get the software running.
What about the implementation team?
Direct from Turbonomic.
What's my experience with pricing, setup cost, and licensing?
The pricing is quite fair, especially compared to VMware Operation Manager.
What other advice do I have?
My review is unbiased and true to my use, however I was promised compensation for my review.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a comms service provider with 11-50 employees
Handles load balancing in VMware clusters.
What is most valuable?
Turbonomic does a great job of handling things like:
- Load balancing in VMware clusters
- Giving insights into how VMs are being utilized resource-wise
- Giving insights into how virtualized applications are running inside of VMs
- Offering suggestions (and that can be automated) to adjust clusters, host hypervisors, and VMs for the best performance
How has it helped my organization?
It has saved us a lot of time in keeping our vSphere clusters running smoothly.
For how long have I used the solution?
We have used this solution for four to five years.
How is customer service and technical support?
Customer Service:
This is one of the areas that Turbonomic shines. Any issues we have with the product are handled quickly. Turbonomic has a great and knowledgeable support staff. There are no first-tier database reading techs here. (You know what I'm talking about!)
Technical support is very professional, efficient, and knowledgeable.
How was the initial setup?
The setup was straightforward. Understanding how the application works in our environment and how to set up rules for different clusters, however, took a little longer. Turbonomic has great training materials on their web site and a really good user forum. They have a top-notch support and engineering team.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead - Global Virtualization Team at a tech vendor with 10,001+ employees
We are able to optimize our resources in the infrastructure while gatekeeping the oversized resource requests.
What is most valuable?
We are using Turbonomic as a capacity management and optimization tool.
How has it helped my organization?
We are able to optimize our resources in the infrastructure while gatekeeping the oversized resource requests.
What needs improvement?
Need to improve the report presentation. (Colors, graphs, fonts).
For how long have I used the solution?
Over a year.
What was my experience with deployment of the solution?
No major issues encountered.
What do I think about the stability of the solution?
No stability issues encountered.
What do I think about the scalability of the solution?
No scalability issues encountered.
How is customer service and technical support?
Customer Service:
Excellent.
Technical Support:Excellent.
How was the initial setup?
It's a very straightforward setup, anyone can simply deploy.
What about the implementation team?
We tried both ways.
What was our ROI?
Can be satisfied.
What's my experience with pricing, setup cost, and licensing?
Reasonable as a bundle product.
Which other solutions did I evaluate?
Yes we used VMware vRealize and Log Insight.
What other advice do I have?
We are happy with Turbonomic. It has a very supportive technical team and a sales team. And let's not forget the training team for their dedication and contribution in educating us.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Engineer at a tech services company with 51-200 employees
We no longer have to worry about cluster management, even in an environment with multiple hypervisor vendors.
What is most valuable?
Load balancing, reporting, dashboards, and capacity planning.
How has it helped my organization?
We no longer have to worry about cluster management, even in an environment with multiple hypervisor vendors.
What needs improvement?
Not quite used to the new UI.
For how long have I used the solution?
Four years.
What was my experience with deployment of the solution?
None. And support has assisted over the years, as our infrastructure has grown and evolved from one hypervisor vendor to another.
What do I think about the stability of the solution?
None.
What do I think about the scalability of the solution?
None.
How are customer service and technical support?
Customer Service:
Nine out of 10 (because no one is perfect).
Technical Support:Nine out of 10 (because no one is perfect).
Which solution did I use previously and why did I switch?
Nagios.
How was the initial setup?
Simple.
What about the implementation team?
Me, myself, and I.
What was our ROI?
It is hard to count the amount of time it has saved over the years.
What's my experience with pricing, setup cost, and licensing?
Simple per processor, typical of a hypervisor based product.
Which other solutions did I evaluate?
eG Innovations, Nagios, Cacti, openstack, vRealize SCVMM.
What other advice do I have?
As a MSP, a hidden gem is the planning guide. I use it for sales guys to determine if they need to purchase any new CPU nodes, for quotes they are preparing for potential clients.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Systems Engineer
We are able to right-size VMs and host resources to save money and provide services to the business.
What is most valuable?
Turbonomics ability to present suggested improvements, and enact those changes upon approval, have been very helpful in our environment. We are able to right-size VMs and host resources to save money and provide services to the business.
How has it helped my organization?
We have saved money by not having to purchase Enterprise (including DRS) and no longer having to manually balance VMs in a cluster.
What needs improvement?
The interface has so much to offer, it is a bit complex and there is a learning curve. However, they are more than happy to spend time teaching you to use the product.
For how long have I used the solution?
Over one year
What was my experience with deployment of the solution?
None
What do I think about the stability of the solution?
None
What do I think about the scalability of the solution?
None
How are customer service and technical support?
Customer Service:
Excellent
Technical Support:Excellent
Which solution did I use previously and why did I switch?
No
How was the initial setup?
No
What about the implementation team?
We set it up with Tubonomic's help.
What was our ROI?
We are saving money and time, so it is good.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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