IBM Turbonomic Reviews

Turbonomic has tons of features that we use regularly from reports showing us simple IOPS stats, to showing over/under utilized VMs, and even wasted space on our datastores.  We run a cloud for many customers 24/7 and we are not staffed 24/7 so this keeps metrics for what is going on while we sleep.

Simple vCenter performance charts will show you only latency on datastores and will not drill down to show VMs causing the trouble.  Turbonomics will show the IOPS and which VM is causing it easy. 

Reports take time to custom tweak.

Nearly 3 years.

This is a simple appliance deployment so its almost as easy as it gets.

No issues.

No issues.

Service is fantastic and always willing to help us with questions regarding licensing and other features.

We were looking at vCops originally and the prices would not even compare with nearly 0 compromise.

I never regretted going with Turbonomic over vCops and would easily do it again.

Dashboards for critical servers. When there is an issue, we can get to critical data quickly. Much faster than using vCenter.

We are able to focus in on the actual problem faster.

I have found the interface not to be intuitive. Hopefully this will be addressed in the future.

About one year.

No.

No.

No.

Excellent.

Excellent.

No.

Yes.

In-house implementation.

I can't say. I am an engineer, not in management.

n/a

n/a

Go with it!

I'm primarily using Turbo for rightsizing VMs and to prove to application owners that the software vendor's system requirements for reserving huge amounts of resources aren't necessary.

With VMware's DRS aggressiveness turned down and allowing Turbo to manage the load, we now have a perfectly balanced load across our clustered hosts. These could otherwise easily be off by as much as 30-40%, even on the very aggressive settings in VMware before Turbo.

The reporting module has very big potential, but really lacks predefined reports for all kinds of purposes. I often find that the report I need doesn't exist, even though I know the data for it is available.

One and a half years.

No issues. Even upgraded to the new CentOS appliance and went through backup and restore of the database without any issues along the way.

No.

It's best used in a clustered environment, and a bit cumbersome to maneuver around in when installed in a single host environment.

Excellent!

Excellent!

I have had several WebEx sessions where their techs very professionally addressed some questions or issues I had.

It has saved us from purchasing new hardware in four regional offices and had us extend the service for two years, instead of buying new servers (HPE Gen8 and Gen9 servers running on fifth year). It has easily returned the investment we made in purchasing Turbo.

The reporting and planning features are used a lot and contribute to our ROI. But we have only touched the tip of the iceberg with the product, currently utilizing the recommendation function to get more comfortable before moving to automation of manual processes.

In the past, used multiple products to monitor CPU, memory utilization, or find virtual machine using large snapshots on datastores. We can look in one place throughout the day or get daily reports alerting us at the start of the day.

Built-in, context-sensitive Help would be useful. Much more intuitive personal dashboard designing would be nice.

One year at present company and three-plus years at previous company.

No, or it was already in place.

Product has proven to be pretty stable.

Ran into a snafu with a database during an upgrade, support was knowledgeable and on top of the issue quickly and resolved it as quickly.

Always helpful.

Nothing but good things to say about tech support, always quick to respond back and I always feel like I got the A-team working with me on my issue.

Manually monitoring and manipulating resources, and grabbing reports from multiple sources. Switching made it easy to do all of the above.

Pretty straightforward.

In house.

For me the ROI is measured in the amount of time I save not searching around for information. Being able to produce reports to show customers why they don't need as much resources as they think, money saved.

Talk to your sales rep.

The load balancing is the most valuable feature of the product. Turbonomic balances on more metrics than vROps and has helped us utilizing our hosts in a better way. We are also using the API heavily for querying performance data.

Turbonomic has, to an extent, helped us grow our VM environment without us having to buy new hardware. We are also using the performance statistics gathered by Turbonomic in our operations dashboards to give us control over the environment.

Looking forward to the new HTML 5 UI.

One and a half years.

The deployment is very easy. You need to invest some time in adjusting the thresholds to suit your hardware and environment.

Some of the previous versions have had some issues with the stability, but the latest versions, >=5.7, seems to have fixed this.

We have 4000+ VMs in our environment and 120+ Hosts. No issues so far with the scalability.

Good customer service. Not too "pushy" on additional features, and always trying to understand our needs and to see if there are areas where we could use the product in a better way.

Great technical support. Fast response and very knowledgable.

Have used vROps for a little while. Much more complex and didn't give us the same value.

- The fact that I can monitor all my environments resources from one central console.

- I can provide a report on each individual machine if requested.

- I can trust Turbonomics to streamline my environment by allowing it to perform certain actions.

It is like we hired a junior system admin that works 24 hours a day to keep our environment in top form.

The Graph and Report outputs could be improved.

We have been using Turbonomics (VMTurbo) for about 1.5 years now.

No.

No.

No.

Excellent. Rob and a few other guys from Turbonomics are always willing to help. Because I have taken over from a senior resource that has left the company, I have a standing WebEx every month to review my Turbonomics environment. They are always willing to assist.

Excellent. Almost all issues are resolved a few hours after a service call has been logged.

This is our first performance capacitor tool.

Straightforward.

Installation took place a little before my time. But as far as what I can gather, it was a hybrid of in-house and vendor. The installation was performed via a RD session.

No.

There are a few we can't live without. Rightsizing (Optimization), Monthly Summary & Cluster Capacity along with the Planning.

There are no more arguments between departments anymore. We add and remove resources based off our optimization report. And we no longer have to allocate absurd amounts of resources to cover for crappy code.

Every once in a while when we perform an upgrade, it wipes out our setting. We need to go in and set it back up again. This is mildly annoying.

5 years

No - Very easy.

No

Customer Service is excellent. I have yet to open a ticket and not have my problem looked at right away. 99% of the time, the issues were resolved right away.

Excellent - Very knowledgeable

It was straightforward.

This was in-house.

You always get what you pay for.... but in this case - I feel like I get a lot more. Completely worth it.

SolarWinds - Vops (or whatever it's called now)

Turbonomics is a GREAT Product - Worth every $$..