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it_user212832 - PeerSpot reviewer
Network & Communications Architect at a healthcare company with 10,001+ employees
Vendor
In addition to the core feature set, the planning tool has been invaluable to us.

What is most valuable?

Other than the core feature set, the planning tool has been invaluable to us.

How has it helped my organization?

VMTurbo Operations Manager has given myself and my staff more time to focus on other projects and tasks as well as improved overall performance of the virtual environment.

What needs improvement?

The UI could be improved.

For how long have I used the solution?

We have been using this product for the past 11 months.

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IBM Turbonomic
February 2025
Learn what your peers think about IBM Turbonomic. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What was my experience with deployment of the solution?

None at all, very smooth deployment and pretty easy to tune so far.

What do I think about the stability of the solution?

None at all.

What do I think about the scalability of the solution?

None at all.

How are customer service and support?

Customer Service:

10/10, everyone has been very helpful and even my pre-sales guys are very easy to reach and check up on my from time to time.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

We evaluated vCOPS but decided we received way more functionality and automation with VMTurbo.

How was the initial setup?

Very, straightforward setup by deploying the OVA template. You can slowly automate tasks once you’re comfortable with what its recommending.

What about the implementation team?

We implemented in-house.

What was our ROI?

Within 6 months to 1 year… (helped avoid the immediate need to replace some older test storage).

Which other solutions did I evaluate?

We evaluated vCOPS but decided we received way more functionality and automation with VMTurbo.

What other advice do I have?

Do the 30 day demo, you have nothing to lose and everything to gain.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

I have to agree about the planning tool as that is what helped me sell the solution to our Management in November. We are now using it and planning VM additions takes all but 5-10 minutes versus the manual spreadsheet method of 4-5 days.

See all 2 comments
PeerSpot user
Systems Engineer at a government with 501-1,000 employees
Vendor
Its support quality is what all support organizations should aspire to achieve

What is most valuable?

Assure Service Performance.

How has it helped my organization?

Right-sizing and right-balancing VMs and hosts used to be an ongoing, tedious, and time consuming effort. With Turbonomic, it does that work for me so I can focus my attention on other priorities.

What needs improvement?

Interface and navigation can be a challenge if you do not spend a lot of time with it. Creating policies is a bit intimidating and clunky, but that may be on me, because I have not spent much time in the deep end. To Turbonomic's credit, it does what I need it to do with minimal involvement or attention on my part. I am aware that its capabilities are much greater than what I am taking advantage of.

For how long have I used the solution?

Since April 2013.

What was my experience with deployment of the solution?

Deployment could not have be easier.

What do I think about the stability of the solution?

There were a couple issues with some upgrades, but support is excellent, and any issues were resolved by very skilled techs. Because of the nature of the appliance, there was no effect on my production environment.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Excellent. I am noticing quality support seems to be getting harder to come by. Turbonomic's support quality is what all support organizations should aspire to achieve.

Which solution did I use previously and why did I switch?

The previous "solution" was mostly just guess-work in evaluating vCenter metrics.

How was the initial setup?

Initial setup was very straightforward. At least getting the appliance up and running and connected to vCenter. Fortunately, support was excellent and provided some hand-holding in the initial configuration, and it has been pretty much set-it-and-forget-it since.

What about the implementation team?

In-house, with the help of support for configuration.

What was our ROI?

Not quantified.

Which other solutions did I evaluate?

VMware Operations Manager. Like most things VMware, it is too pricey.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
IBM Turbonomic
February 2025
Learn what your peers think about IBM Turbonomic. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
PeerSpot user
Enterprise Systems Engineer at a government with 1,001-5,000 employees
Vendor
Helps rightsizing over-provisioned VMs for resource reclamation

What is most valuable?

The resource monitoring and usage reporting have helped keep the VMware clusters balanced and running smoothly. It also helps rightsizing over-provisioned virtual machines (VMs) for resource reclamation.

How has it helped my organization?

We are over 75% virtual, so the importance of our virtual environment stability and performance are vital. Turbonomic has been excellent in keeping us running smoothly.

What needs improvement?

Maybe a few more canned reports. In addition, the ability to create custom views to get to VMs that may require more babysitting for resource usage instead of having to drill down every time.

For how long have I used the solution?

Five years.

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

No problems.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

Excellent, they are always willing to help.

Technical Support:

Excellent and ready to train.

Which solution did I use previously and why did I switch?

vCOPs, for only 30 days. We thought Turbonomic was much easier to get to important, useful data.

How was the initial setup?

Yes, it was a simple setup.

What about the implementation team?

Over the phone assistance with internal staff. It was great. There were no problems.

What was our ROI?

It helps us keep resources balanced, available, and plan for future purchases.

What's my experience with pricing, setup cost, and licensing?

It is fair.

Which other solutions did I evaluate?

vCOPS.

What other advice do I have?

It works great. I definitely recommend it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Consultant at a non-profit with 11-50 employees
Vendor
For our organization, the key feature/benefit is allowing us to better utilize available resources.

What is most valuable?

For our organization, the key feature/benefit is allowing us to better utilize available resources. Prior to Turbonomic, rightsizing a VM could be tricky. Often the software vendors or application owners overestimated specs. This left us with wasted resources.

How has it helped my organization?

It allows us to rightsize VMs. While scaling down is critical, it is also important to scale up when needed. Turnbonomic monitors your environment and reacts automatically. If a VM needs more vCPU or memory, it gets it automatically. No need for manual intervention. When Turbonomic observes a downward trend and it appears that your VM no longer needs those resources, they can be taken away automatically.

What needs improvement?

We would like to see more integration with storage platforms. Our vendor of choice is not supported.

For how long have I used the solution?

Six-plus months.

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

They're great. We haven't had many issues, but when we do they have been very responsive.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

Not at this level. We evaluated other solutions and chose Turbonomic.

How was the initial setup?

We opted to have trainers come onsite. They first worked with us remotely to set it up.

What about the implementation team?

We worked with the vendor's staff. They helped with training and setup. They are really top notch.

What was our ROI?

TBD.

What's my experience with pricing, setup cost, and licensing?

Pricing is a bit high IMHO. Our hope is that this solution will delay some planned hardware purchases by allowing us to resize according to true demand.

Which other solutions did I evaluate?

SolarWinds and Veeam One.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user687282 - PeerSpot reviewer
Sr. Network Engineer with 5,001-10,000 employees
Vendor
The optimization has allowed us to focus our efforts on other areas of our virtual environment.

What is most valuable?

The dashboards are amazing. They give me the ability to show our line of business how their application servers are performing. We also like the automation tool for managing our clusters so they are fully optimized.

How has it helped my organization?

The optimization has allowed us to focus our efforts on other areas of our virtual environment.

What needs improvement?

To be able to drill down into RDMs and get all of the information about each RDM attached to a server.

For how long have I used the solution?

Four years.

What was my experience with deployment of the solution?

We have never had any issues with deployment or upgrades.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

Customer service and support are one of the tops in the industry.

Technical Support:

One of the best I have ever dealt with.

Which solution did I use previously and why did I switch?

None.

How was the initial setup?

Easy and straightforward.

What about the implementation team?

Through a vendor. They took the time to explain everything and show us how to get the ball rolling.

What was our ROI?

Not sure.

What's my experience with pricing, setup cost, and licensing?

Great value for the money.

Which other solutions did I evaluate?

VMware Ops Manager.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user542451 - PeerSpot reviewer
IT Manager at a legal firm with 51-200 employees
Vendor
The ability to view where we can benefit from additional purchases of equipment has been helpful.

What is most valuable?

The top level view of my overall infrastructure's health has been a great tool. Also the ability to view where we can benefit from additional purchases of equipment and such has been a big help.

How has it helped my organization?

Overall, Turbonomic has helped us be more efficient with the equipment we have.

What needs improvement?

I am not a giant fan of the new interface. I still use the older interface.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

None at all.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

10/10

Technical Support:

10/10

Which solution did I use previously and why did I switch?

No. We researched several solutions and in the end chose VMTurbo, now Turbonomic.

How was the initial setup?

Initial install was extremely simple.

What about the implementation team?

In-house.

What's my experience with pricing, setup cost, and licensing?

Very fair for what you get.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user245208 - PeerSpot reviewer
Sr. Systems Engineer at a non-profit with 501-1,000 employees
Vendor
Forecasting allows you to forecast and simulate new environments. I can add new hardware, test and predict how our investment will impact our performance.

What is most valuable?

The most valuable feature for us is the feature which allows Forecasting. Forecasting allows you to forecast and simulate new environments so you can decide what to add to your environment and what won't work. Looking to add Cisco nodes, for example, I can add new hardware and test and predict how our investment will impact our performance.

How has it helped my organization?

The direct impact is that we decided to expand our platform and I needed specific numbers to see how a specific node would impact our environment, we were able to get specific reporting. That’s direct ROI. The feature that allows you to optimize and distribute your loads according to the balance of your “sweet point,” balancing your load against your compute is very valuable for decision making.

What needs improvement?

I think that the interface can use some modernizing and less abrupt transitions. There has already been a good attempt but need to dig deeper.

For how long have I used the solution?

We have been using the solution for one year.

What was my experience with deployment of the solution?

No, it was great.

What do I think about the stability of the solution?

No issues with stability.

How are customer service and technical support?

Customer Service:

They are very responsive.

Technical Support:

They are great - very responsive.

Which solution did I use previously and why did I switch?

We have tried other solution, VCOPS as well as Virtual Instruments. VMTurbo was unique – other products were not as complete a match.

How was the initial setup?

Initial setup was straightforward.

What was our ROI?

Price is a little bit steep – if you have a targeted project, then its worth it, otherwise ongoing costs can be a little steep.

What other advice do I have?

Understand the product and what it does, it falls into a little bit of a luxury tool, know how they approach the problem and you have to know your platform. This is not the kind of thing you buy off the shelf.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior IT Analyst, Infrastructure Systems at a tech services company with 10,001+ employees
Consultant
Great product and we use it extensively, from setting up VMturbo to load balance our VM's across a cluster.

What is most valuable?

Planning a projection and right sizing capabilities

How has it helped my organization?

Used it during a ESX host refresh project to calculate how many hosts we would need to accommodate our growing production environment over the next 2 years. We reduced from 20 ESX hosts to 8 large hosts saving on VMware licensing costs as well as server hardware maintenance

What needs improvement?

Reports could be more versatile.

For how long have I used the solution?

Since Dec 2016

What was my experience with deployment of the solution?

No

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Fantastic! 10/10. Engineers are responsive and very knowledgeable

Which solution did I use previously and why did I switch?

No

How was the initial setup?

Straightforward

What about the implementation team?

Through our Business Partners. They learnt as they went but did a good job overall

What was our ROI?

N/A

What's my experience with pricing, setup cost, and licensing?

N/A

Which other solutions did I evaluate?

N/A

What other advice do I have?

Great product and we use it extensively, from setting up VMturbo to load balance our VM's across a cluster, implementing right sizing recommendations, policy rules, memory/storage and CPU trends and plans for future projections in order to determine how we can reduce our hardware and licensing footprints.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user