IBM Turbonomic Reviews

For us, the monitoring features, as well as the right-sizing recommendations and reports have been the most valuable.

It helps us stay on top of the health of our virtual infrastructure, make near-real-time decisions on how to fine-tune and adjust our infrastructure, and lets us be proactive in our approach.

The appliance interface doesn’t list the features/capabilities that licenses can be purchased for, so unless you were directly involved in the negotiations. Purchasing of the appliance, there is no way to tell what feature set you have. An example would be the network control module. There’s no way to tell, just from looking at the interface, whether or not that module is included/activated/licensed. It would be nice if the UI included a break-down of features that are both licensed as well as un-licensed. That way, you could not only see what you have, but what you don't.
Also, the right-sizing recommendations are great, but very little info is given about why the recommendation is being made. More info would not only increase understanding, but would help drive decision-making.

We have been using Turbonomic since 2013.

Deployment was nice and smooth.

None.

None.

The customer service folks have always been polite and professional.

On the few occasions that we've had to contact support, it's always been good. We haven't ever sat on hold for extended periods of time, and have always been satisfied with the abilities of the representatives.

We did not.

It was a standard OVA deployment with just a few configs to get set up.

We deployed in-house.

Turbonomic is a good value for the money, and they've always been fantastic to work with.

We did not eval other options, as there weren't that many to choose from, and Turbonomic was the most attractive.

• The dashboard, reporting and planning. The dashboard being so customizable makes it very powerful for myself and other team members as it is able to be scoped to whatever the team needs.
• With numerous teams focusing on their own area, it makes it a breeze to set their dashboard to what they want to see, whether it be DBAs, storage or unix team, application owners, they each get their own view into their environment.
• The new reporting function is amazing. Anything you see on the screen, be it dashboard or drilling down to the individual virtual machine, with a click of a button, you can get a report on it.
• The planning feature is amazing as it can help with rolling out mass VMs for say, like a VDI rollout. It helps you determine what the load would be if you add xx amount of VMs.

It gives us a quick look into what the environment is doing, down to the individual application, on the fly. We can find misbehaving VMs very quickly and to see what is related to it, be it storage or network.

The UI could be a little more user friendly and less buggy. When working heavily in VMTurbo, you need to occasionally log out and back in to the site as flash will have problems.

About two and a half years.

None at all. Very quick and easy to roll out. We are mostly a Hyper-V shop and downloading a new appliance and setup is fast and very quick.

The appliance is pretty stable, which is to be expected since it runs under Linux.

With any application like this, the more information it holds, the slower it could take. We have roughly 80 hosts and about 3500 VMs in it and it might take some time to complete a full discovery, but it is negligible considering the importance of the data.

10!! One of the things that sets VMTurbo apart from other vendors is the feeling of family. They truly want to help get any issue resolved as soon as possible. Their customer service is directly related to their product. You can tell right away that the techs, engineers and sales people care about the software.

10/10.

We used Microsoft's Operations Manager in tandem with this application. VMTurbo has a lower learning curve on use and setup.

The initial setup is very straightforward. When you get into the actual configuration for your specific environment, it is recommended to have one of the VMTurbo folks on the phone to walk you through some of the intricacies of the software.

This was installed in-house.

ROI is difficult for us to gauge as we are non-profit and specifics are not really tracked.

We have only used Microsoft Operations Manager and Virtual Machine Manager, neither was set up to give us the in-depth look that VMTurbo was designed to do out of the box.

Whether you have a single, specific virtualization technology or a multi-platform environment, you need this software if you want to see end to end in your environment.

Reporting and the dashboard.

Turbonomic provides weekly and monthly reporting functions to our operations. This gave insight to management on how our virtual environment is doing in terms of efficiency and capacity.

GUI can be more user friendly. We are also looking for certain reports but they are not defined yet.

One and a half years.

Nope.

Nope.

Nope.

Customer Service:

Not at this time. The team usually is very responsive.

Technical Support:

Very good.

We used a VMware native tool before and it is impossible to get any capacity and efficiency data from it. We had to hire a consultant to give us some data. But were able to replace all that once Turbonomic was installed.

It is pretty straightforward.

In-house team with help from the Turbonomic technical team

Organization is not there.

Turbonomic new pricing seem to be more expensive, but not sure.

There were quite a few solutions presented from EMC, Cisco, and others.

Automation is a good goal but we can't get there until the organization is ready.

The automation of vStorage migration, ability to create dashboards and the rightsizing recommendations. We also like the planning and forecasting features.

We have used the planning feature to retire ESXi hosts and move hosts from one datacenter to another. The planning feature told us how many ESXi hosts we needed to move based on the needed VM resources. We have also used the rightsizing recommendations on some VMs and plan on using it more extensively.

We have an instance of Turbonomic for our Azure environment that we're working with Turbonimic on. Many of the current recommendations are inaccurate. We've also experienced some issues with setting our storage up in Turbonomic with our "on prem" environment. In both instances, Turbonomic has been diligently working with us.

About six months.

Deployment for our on-prem solution was straightforward and easy to install. Our Azure deployment was not as easy, but I wasn't involved in that installation.

The platform has been stable during our involvement with it.

No.

We have had great experience with Turbonomic customer service.

We have had quick response for any technical support that was required. So far, I'm satisfied with the level of technical support.

No.

Straightforward. Upgrades are easy as well.

In-house, with assistance from Turbonomic.

We have been able to decommission some older hardware. We expect more ROI as we continue to right-size our environment.

I wasn't involved in the pricing or licensing.

No.

None at this time.

Automation balancing work loads, and correct sizing

Helps us get the most out of the hardware we have in place.

Better QA for updates/timeline.

Two-plus years.

Deployment is an easy OVA deployment.

Login issues/Tomcat Java issues were common with older version.

No.

Support is very responsive.

Technical support is very knowledgeable and helpful.

First solution.

Simple OVA deploy and IP setup.

In-house team.

vROps.

The features most valuable are seeing over allocations, being able to automatically make changes, and determining how much new VMs would allocate resources.

Basically if there were issues with our VMs, which account for 95% of our environment, we had to wait until one of the techs would look and react to the issue. We can set up triggers to automatically handle these issues before they get any worse.

Like any software I use, I'm looking for the least amount of clicking needed to get to places. If I need to click 10 different windows to get a report, I'm done with the software. This software is very good with this, but there could always be improvements.

We have been using it for about six to eight months now.

Deployment was very easy but I advise reading the manual.

No issue with stability.

We've had no issues with scalability yet.

Customer service is very good. They are knowledgeable about the product. If they don't have the answer they will get someone who has it.

I have no complaints about tech support.

I did use something else and I was able to get the information I was looking for. If the data I'm looking for is 15 windows away, there's no way I'm using it.

If you are familiar with the VM product you're using, then setup shouldn't be a problem.

We went through in-house. Their knowledge was very good.

Less downtime due to small issues becoming big because we didn't see them. Also, the VMs are running at their optimal performance.

Pricing is a little on the high side but you get what you pay for.

I looked at some others but would like not to put names out there. Just know we though this was the best solution.

This is not a set it and forget product. You will have to look at what is going on and have a plan.

The automation of balancing VMware cluster workloads. This feature insures that my VMware clusters are always running in an optimal state. The streamlined automation is what sold me on this product.

I like the reporting system along with the ability to export reports to PDF format.

HTML 5.

Six years.

None.

I did have a few issues but support quickly resolved the issue.

None.

Top-rated.

Top-rated.

None.

Straightforward and easy to setup.

In-house

This software enabled me to avoid buying more servers until I really need to buy more.

None.

Yes, VMware Operations Manager which was really more expensive with no automation, and their reporting is not what I wanted.

Great product!!

• VM Right-Sizing
• Project Cluster Resource
• Load Balancing

On a quarterly basis we take the VM right-sizing report and, based on the Turbonomic recommendation, we make the changes to resources. So far, no issues reported and it allows us to right-size our VM and use the resources properly. Along with that, the Projected Cluster report enables us to share the monthly report for capacity planning.

I know form v5.7 it supported RDM LUN, but it shows very few details. It would be great if Turbonomic allowed us to get the report for VM with RDM with its compatibility mode.

Like vROPS, which allows you to dig more into VM performance issues and provides the details to get to the root cause, if Turbonomic would do that that nothing would be better.

Two years.

Nothing as of now.

Nothing as of now.

Nothing as of now.

Nine out of 10.

Nine out of 10.

I used vROPS, vFoglight but not in BCBSRI.

Setup of Turbonomic is straightforward and easy to deploy.

In-house

NA

As compared with vROPS, licensing cost is less.

NA

Turbonomics is doing great in enhancing their product.