The automation piece is one of the most valuable features. It has allowed us to focus less on optimizing VM workloads. Custom dashboard has also been helpful with upper-level management.
Server and Virtualization Team Lead at a manufacturing company with 10,001+ employees
It has allowed us to focus less on optimizing VM workloads.
What is most valuable?
How has it helped my organization?
Turbonomics is DRS on steroids. Our clusters have been perfectly balanced.
What needs improvement?
VM level granularity on some of the automation actions such as adding memory/CPU. That would allow an admin to schedule the exact time for the specific action for any given VM.
For how long have I used the solution?
We have had this solution running since mid 2016.
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What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and support?
Customer Service:
Customer service is fantastic.
Technical Support:Five stars.
Which solution did I use previously and why did I switch?
Nothing else in the market can compare.
How was the initial setup?
Initial setup was very simple. Deploy a simple OVA, give it an IP and sufficient rights, and voila.
What about the implementation team?
We implemented in-house.
What was our ROI?
TBD.
What's my experience with pricing, setup cost, and licensing?
Not sure.
Which other solutions did I evaluate?
N/A
Disclosure: I am a real user, and this review is based on my own experience and opinions.
EVP Financ with 51-200 employees
It continually gives me a solid look at my virtualization environment. It gives me a second set of eyes on our VMs.
What is most valuable?
I like the dashboard. I don't have to search around or create reports for issues or items I should be looking at it. It all just comes to the front.
How has it helped my organization?
It continually gives me a solid look at my virtualization environment. It gives me a second set of eyes on our VMs.
What needs improvement?
The UI is a little dated. I'm not a huge fan of the fact it runs on flash. Something HTML5 based would be nice.
For how long have I used the solution?
About one year.
What was my experience with deployment of the solution?
A little. We run AHV (Acropolis Hypervisor by Nutanix) as our hypervisor, and it took a little tweaking to get it to recognize everything. However, support was great, and we quickly figured it out.
What do I think about the stability of the solution?
None.
What do I think about the scalability of the solution?
None.
How are customer service and technical support?
Customer Service:
Support has been great, both technical and sales.
Technical Support:Tech support has been great.
Which solution did I use previously and why did I switch?
No, we did not. Previously, on vSphere, we just used what we could get out of vCenter.
How was the initial setup?
Straightforward. It was just a virtual appliance.
What about the implementation team?
It was just in-house combined with support from sales/tech support.
What was our ROI?
We haven't calculated it, but I can tell you that it's something we've relied on and must have saved us money, if only in time not having to go look for the information this tool provides.
What's my experience with pricing, setup cost, and licensing?
It was reasonable. Also, they've been very forgiving on the trail end of things, as we only bought licensing for our "new" infrastructure, but monitored the whole (old and new) throughout our transition.
Which other solutions did I evaluate?
None.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IBM Turbonomic
November 2024
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Senior Consultant at a non-profit with 11-50 employees
For our organization, the key feature/benefit is allowing us to better utilize available resources.
What is most valuable?
For our organization, the key feature/benefit is allowing us to better utilize available resources. Prior to Turbonomic, rightsizing a VM could be tricky. Often the software vendors or application owners overestimated specs. This left us with wasted resources.
How has it helped my organization?
It allows us to rightsize VMs. While scaling down is critical, it is also important to scale up when needed. Turnbonomic monitors your environment and reacts automatically. If a VM needs more vCPU or memory, it gets it automatically. No need for manual intervention. When Turbonomic observes a downward trend and it appears that your VM no longer needs those resources, they can be taken away automatically.
What needs improvement?
We would like to see more integration with storage platforms. Our vendor of choice is not supported.
For how long have I used the solution?
Six-plus months.
What was my experience with deployment of the solution?
None.
What do I think about the stability of the solution?
None.
What do I think about the scalability of the solution?
None.
How are customer service and technical support?
Customer Service:
They're great. We haven't had many issues, but when we do they have been very responsive.
Technical Support:Excellent.
Which solution did I use previously and why did I switch?
Not at this level. We evaluated other solutions and chose Turbonomic.
How was the initial setup?
We opted to have trainers come onsite. They first worked with us remotely to set it up.
What about the implementation team?
We worked with the vendor's staff. They helped with training and setup. They are really top notch.
What was our ROI?
TBD.
What's my experience with pricing, setup cost, and licensing?
Pricing is a bit high IMHO. Our hope is that this solution will delay some planned hardware purchases by allowing us to resize according to true demand.
Which other solutions did I evaluate?
SolarWinds and Veeam One.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
VDI Operations Team Lead at a aerospace/defense firm with 10,001+ employees
This toolkit has some hooks that allows us to up size VM's on the fly based on the user's current utilization.
What is most valuable?
The automation, of course.
How has it helped my organization?
This toolkit has some hooks that allows us to upsize VMs on the fly based on the user's current utilization.
What needs improvement?
Decrease the cost.
For how long have I used the solution?
Three years.
What was my experience with deployment of the solution?
Needed to upsize the DB shortly after deployment. Also, configuring for a highly secure environment required a lot of file tweaks in the Linux subsystem.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Excellent. They've always been quick to support any issues/queries we have.
Technical Support:Excellent.
Which solution did I use previously and why did I switch?
DRS - Built-in tool didn't provide adequate migrations and no reporting about overall health.
How was the initial setup?
Complex - highly secured environment. Had to change many of the system configs to make it more secure.
What about the implementation team?
We implemented this ourselves.
What was our ROI?
Not tracked.
What's my experience with pricing, setup cost, and licensing?
No.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
NETWRK ANALYST IV with 10,001+ employees
Has enabled me to buy more servers only when I really need to buy them
What is most valuable?
The automation of balancing VMware cluster workloads. This feature insures that my VMware clusters are always running in an optimal state. The streamlined automation is what sold me on this product.
How has it helped my organization?
I like the reporting system along with the ability to export reports to PDF format.
What needs improvement?
HTML 5.
For how long have I used the solution?
Six years.
What was my experience with deployment of the solution?
None.
What do I think about the stability of the solution?
I did have a few issues but support quickly resolved the issue.
What do I think about the scalability of the solution?
None.
How are customer service and technical support?
Customer Service:
Top-rated.
Technical Support:Top-rated.
Which solution did I use previously and why did I switch?
None.
How was the initial setup?
Straightforward and easy to setup.
What about the implementation team?
In-house
What was our ROI?
This software enabled me to avoid buying more servers until I really need to buy more.
What's my experience with pricing, setup cost, and licensing?
None.
Which other solutions did I evaluate?
Yes, VMware Operations Manager which was really more expensive with no automation, and their reporting is not what I wanted.
What other advice do I have?
Great product!!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
LAN/WAN Administrator at a manufacturing company with 1,001-5,000 employees
We allow it to do all our VMotion migrations, ensuring our systems are running at their peak performance.
What is most valuable?
The planning is great to see how much capacity I have in my VMware infrastructure.
How has it helped my organization?
We allow it to do all our VMotion migrations, ensuring our systems are running at their peak performance.
What needs improvement?
I would like it to auto-update itself rather than me having to check upgrade then apply on a monthly basis.
For how long have I used the solution?
We have used the solution about five years now.
What was my experience with deployment of the solution?
No, installation was straightforward.
What do I think about the stability of the solution?
No, we've had no issues todate.
What do I think about the scalability of the solution?
We've continued to expand our VMware environment and the application has scaled with it.
How are customer service and technical support?
Customer Service:
Excellent, about once a month my account team checks in with me and makes sure my needs are being met with the product.
Technical Support:Great.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
Was straightforward, we had no issues installing the appliance.
What about the implementation team?
We implemented in-house with no issues.
What was our ROI?
At this time we have not evaluated that.
What's my experience with pricing, setup cost, and licensing?
Reasonable with other products on the market.
Which other solutions did I evaluate?
Looked at VMware product but was not impressed, Turnonomic was easier to operate.
What other advice do I have?
We continue to support this product and find value in what it does for us.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineer at a manufacturing company with 10,001+ employees
The technical support is excellent, they stay engaged until there is a solution in place.
What is most valuable?
Automating VM moves.
How has it helped my organization?
Previously we had no automated VM moves, which meant some of our VM hosts would be overloaded and others would be under utilized.
What needs improvement?
Finding help can be difficult if needed. Most times we will just call Turbonomic rather than search through the user guides and forums for help on an issue. Better alerting features would be helpful as well.
For how long have I used the solution?
Two years.
What was my experience with deployment of the solution?
No issues with deployment. With upgrades, we have always had assistance from Turbonomic to make sure everything is smooth.
What do I think about the stability of the solution?
None.
What do I think about the scalability of the solution?
None.
How are customer service and technical support?
Customer Service:
Excellent. My rep always stays in touch and keeps us in the loop when changes are coming.
Technical Support:Excellent. They seem to be very responsive to any issues that have come up. They stay engaged until there is a solution in place.
Which solution did I use previously and why did I switch?
No previous solution.
How was the initial setup?
I didn't handle the initial setup of this product. I inherited it. For upgrades they seem fairly straightforward, but we have always had Turbonomic assist in upgrades.
What about the implementation team?
Not in initial implementation, but for upgrades we use Turbonomic support to help us and have great results.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer II at a non-tech company with 1,001-5,000 employees
It has freed up space on our VMware hosts to allow optimized utilization of our resources.
What is most valuable?
Automated sizing and moves for VMs based on real-time usage statistics.
Capacity planning for purchasing new hardware.
How has it helped my organization?
It has freed up space on our VMware hosts to allow optimized utilization of our resources.
What needs improvement?
The only area of improvement that I can think of is re-sizing recommendations are not able to be based upon working hours of a day or typical load times. So you have a VM that gets pounded from 7am - 4pm, but then pretty much goes dormant. Turbonomic makes its recommendation over a 24-hour period, not during time windows you can specify. You do, however, have the option to restrict automated resizing actions within a certain window (so Turbonomic doesn't resize during peak times). I just wish there was a way to base resizing recommendations during a snapshot window instead of a 24-hour period.
For how long have I used the solution?
Two years and just renewed for a third.
What was my experience with deployment of the solution?
No issues at all, was pretty straightforward to get up and running. Plus the support team was nothing short of excellent!
What do I think about the stability of the solution?
No issues at all.
What do I think about the scalability of the solution?
None.
How are customer service and technical support?
Customer Service:
10-plus. Everyone at Turbonomic we've worked with has been top-notch and extremely knowledgeable about their product.
Technical Support:10-plus, same as above!
Which solution did I use previously and why did I switch?
No we did not. Found Turbonomic at a conference and was impressed with their solution and ran with it.
How was the initial setup?
Straightforward, extremely user friendly.
What about the implementation team?
In-house.
What was our ROI?
I don't have a dollar number handily available, but as mentioned before it has definitely freed up server resources, giving us space back on our hosts.
What's my experience with pricing, setup cost, and licensing?
Reach out to the Turbonomic team directly and work with your local rep so that you can get the best solution/pricing available to you.
Which other solutions did I evaluate?
We didn't evaluate any other vendors.
What other advice do I have?
If you're looking for a solution to give you a deeper dive into how your VM environment is being utilized and to provide some optimization; then you can't go wrong with Turbonomic!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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