IBM Turbonomic Reviews

Automation balancing work loads, and correct sizing

Helps us get the most out of the hardware we have in place.

Better QA for updates/timeline.

Two-plus years.

Deployment is an easy OVA deployment.

Login issues/Tomcat Java issues were common with older version.

No.

Support is very responsive.

Technical support is very knowledgeable and helpful.

First solution.

Simple OVA deploy and IP setup.

In-house team.

vROps.

After configuring the automation it has kept the VMware clusters balanced.

Performance of all hosts have improved.

The GUI is not always user friendly and some settings are not where you would expect.

Approximately three years.

I had full support from the Turbonomics group. They assisted with the install and configuration. Great company to work with.

It's been a very stable product.

It easily handles the environment.

Customer service has always been exceptional.

Technical support has been very quick to respond and very knowledgeable.

No, this was our first monitoring/management tool for the virtualized environment.

Pretty straightforward.

We were assisted by a vendor team; very knowledgeable.

That's difficult to comment on. I know its a very valuable product to us, but can't put a dollar value to that.

It's not the cheapest but it's a very good product for the cost.

Yes we looked at SolarWinds.

They are a great company to work with and have delivered a great product.

The most valuable features are the planning tool, the policy engine, workload charts, and the extensive library of dashboards.

We use Turbonomic to fully optimize the use of our infrastructure. We also use it for health checks and assessments we perform for our customers.

The current UI (Adobe Flash) is very clunky and inefficient; however, their new HTML5 UI (in Demo mode) will be GA in late 2017.

I have used it for two years.

We have not encountered any deployment issues. It went very smoothly. You can deploy the OVA/QCOW2 file to multiple hypervisor platforms or use a RHEL distribution instead.

Aside from the Flash-based UI needing to be refreshed, it is very stable.

One Turbonomic instance supports up to 10,000 VMs, so no, scalability was not an issue.

Customer service is great.

Technical support is great.

I have used vRealize Operations Manager a lot for VMware solution monitoring. I changed to Turbonomic because it is a vendor-agnostic platform that can be used for monitoring, but really is an automation and control platform for optimizing your entire environment.

Initial setup was straightforward: deploy OVA, assign IP address, log in as administrator, configure your targets, done. You can be up and going within 60 minutes.

An in-house team implemented it.

I typically see a 30%-40% ROI in the first year.

Try the solution out; it is easy to set up and the first 30 days are free. After that, scope your requirements and talk to Turbonomic about the cost of the solution and then NEGOTIATE a discount.

Before choosing this product, we evaluate d VMware vROps, ManageEngine AppManager, and OpManager.

Try it out for free and see how quickly it can optimize your environment.

Better vMotions decisions than DRS.

Showed us how to merge clusters to increase density.

Waiting for the HTML5 GUI since flash has refresh issues.

2 years.

No.

No.

No.

Perfect. Attention to details on every open ticket.

Top notch effort put into each support request.

Painless.

Better algo (looks at more metrics) than VMware's DRS.

Reporting has added tendentious value.

Being able to easily drill-down to find root issues.

I'd like to see the GUI in HTML5 or something similar. I don't like using Adobe Flash.

A year and a half.

Nothing major, only license errors after moving from the product demo phase to the licensed version, which as an easy fix - it did not affect the functionality of the product, just annoying errors.

Nothing. I've rebooted the server once and it turned out to not be a server issue.

No, albeit I haven't scaled out much, there hasn't been any issues with adding some nodes here and there.

Top notch. They have really patient and willing to help in anyway they can. The account teams are responsive and always willing to get you to the right person to help with any issues, big or small.

They're friendly and really know the product inside and out - as well as the technologies that work with the product.

At my current company we only had the free stuff from VMware, but other products were used at previous companies like vCOPS. Pricing and user friendlies. Not feeling like a small fish in a big pond. And the product did exactly what I wanted.

Very simply and fast setup. Customizing can feel daunting at first.

Implemented with Turbonomic.

If you're on a strict budget and the numbers on the quote aren't far-off, let them work with you. I've also had sizable discounts when returning for more licensing and modules.

Foglight and vROps. Each had their strengths, but overall what suited my company's needs best was Turbonomic.

Shopping around is important and depending on what gaps you're trying to fill one product may be better than the other.

The reporting and capacity planning features are the most valuable for me.

The reporting features easily allows me to determine where we are having deficiencies in our virtual environment.

Our Oracle database servers requires a large amount of resources within the virtual server. Turbonomic always thinks these servers are over-provisioned and would move resources if they were configured auto mode. The performance of the Oracle database servers would not optimally run if Turbonomic made the changes it thinks necessary.

About 2 years at this point.

The support we receive from the Turbonomic's staff made the installation a breeze.

Customer Service has been very good and our rep is always reaching out to see how they can make our experience even better.

Technical Support has been good but we have not had the need to use it very often,

Very straightforward.

We implemented directly with Turbonomic and it was one of the easiest implementation we have had.

Assure Service Performance.

Right-sizing and right-balancing VMs and hosts used to be an ongoing, tedious, and time consuming effort. With Turbonomic, it does that work for me so I can focus my attention on other priorities.

Interface and navigation can be a challenge if you do not spend a lot of time with it. Creating policies is a bit intimidating and clunky, but that may be on me, because I have not spent much time in the deep end. To Turbonomic's credit, it does what I need it to do with minimal involvement or attention on my part. I am aware that its capabilities are much greater than what I am taking advantage of.

Since April 2013.

Deployment could not have be easier.

There were a couple issues with some upgrades, but support is excellent, and any issues were resolved by very skilled techs. Because of the nature of the appliance, there was no effect on my production environment.

No.

Excellent. I am noticing quality support seems to be getting harder to come by. Turbonomic's support quality is what all support organizations should aspire to achieve.

The previous "solution" was mostly just guess-work in evaluating vCenter metrics.

Initial setup was very straightforward. At least getting the appliance up and running and connected to vCenter. Fortunately, support was excellent and provided some hand-holding in the initial configuration, and it has been pretty much set-it-and-forget-it since.

In-house, with the help of support for configuration.

Not quantified.

VMware Operations Manager. Like most things VMware, it is too pricey.

• Visibility: Prior to using Turbonomic, we had absolutely no insight into which resources our applications were utilizing.
• Automation: I have a small number of IT staff and the automation provides a number of huge benefits. The operational tasks are handled by Turbonomic which dramatically reduces the burden on my team, freeing up their time to concentrate on improving the IT infrastructure as opposed to reactive ‘fire-fighting’. The VMs are correctly spec’d to the workload’s demands (with no user impact and performance degradation) circumventing any chances of human error.
• Plans: We were able to visibly see the future deployments and the impact that it would have on the existing environment.

Due to the VMs being correctly sized, we had an instant increase in the resources and saw an immediate CapEx saving, as we were in the process of purchasing new equipment.

The current Flash user interface is sometimes slow, but the new HTML5 interface is already in development.

I have used this solution for two years.

There were no stability issues.

There were no scal issues.

The setup was very easy. Deployed the OVA, assigned a static IP and linked it to our hypervisors. Saw recommendations to improve our infrastructure within minutes.

The pricing and licensing are fair.

We evaluated CloudPhysics. We experienced issues due to the fact that it is a Cloud SaaS solution and faced bandwidth challenges, which resulted in the product being unusable.

Immediate ROI was seen due to the reduced IT infrastructure CapEx.

I highly recommend deploying Turbonomic prior to purchasing any hardware.