IBM Turbonomic Reviews

Resource Optimization: The system automatically sizes and moves resources based on the needs of the applications. This optimization results in better performance and less resources needed.

It has allowed our IT organization to keep investments in hardware flat for a projected three year period. In addition, we have seen a 30% performance improvement overall.

Automation: The ability to make changes, up or down, and move resources in order to ensure performance, making our investments last longer.

Enhanced executive reporting standard with the tool beyond the reports that can be created today. Something that can easily be used with upper management on a monthly or quarterly basis to show the impact to our environment.

• Improving the overall efficiency of the dashboard.
• Plan View
• Environmental Health Chart

We utilized the Plan View to understand our hardware requirements. When we replaced our old hardware with the new hardware in our datacenters, we were able to more accurately predict our needs, then with the old rule of thumb method.

We have two Turbonomic sites set up and use an aggregator to provide an overview of them. The biggest suggestion that I could make is for the changes in the aggregator to be imported into the Turbonomic sites. Currently, we make the change at one site, then the second site keeps our environment on an equal basis.

We have used Turbonomic for over two and a half years.

No, there have never been any issues in deployment.

Early on in our PoC, we encountered issues, where some of our VMGuests failed to have their information log correctly. That was a number of versions ago and we have not experienced the issue since.

The only issue we have had with scalability is that the sites are not integrated into the aggregator. We need to update each site individually and cannot export or import the changes, and need to do double duty to maintain a level playing field in multiple environments.

Customer Service:

Excellent.

Technical Support:

Excellent.

We did not have a previous solution.

The initial setup was very straightforward.

A vendor team who was excellent.

Turbonomic has provided us an automagic optimization of our environment from an operational point of view. I am not sure if we could have as easily setup the same functionality from vROps or on such a granular level.

The most common features we use are the reports for VM performance and the planning tools. We use the planning tools to right-size hardware purchases when replacing old hardware. It takes the guess work out of switching hardware platforms.

It has reduced our hardware costs by allowing us to purchase only the necessary resources instead of over purchasing out of caution.

The automated resize of VMs requires caution. Make sure you properly configure this feature before it is enabled.

It's been a while. About five years.

No.

No.

No.

Wonderful. They have strong technical support that is very willing to dig into problems.

Wonderful. They have strong technical support that is very willing to dig into problems.

Not having to dig through any event logs, alerts or performance logs within the vSphere clients and instead getting direct recommendations from Turbonomic is wonderful.

While none of our VMs are highly transactional, good performance 24/7 is needed in the healthcare realm. Turbonomic gives us insight and assurance that we are meeting operational targets.

The old interface looks a bit dated and the new one does not seem to have all the information the old one has (which is why I use the old one). It can take me a bit of searching to find the endpoint I want to analyze further.

Also, more/better alerts would be useful, e.g. when action is warranted where automatic operations have not been enabled.

Two years.

None.

When upgrading prior versions, I sometimes lost prior performance data. Even support was not able to retrieve it. It was not that critical at the time, but frustrating nonetheless. That being said, recent updates have not resulted in any data loss.

No.

Customer service is very good and the wait times are minimal.

Technical support is very good and the wait times are minimal.

No.

Initial setup is as easy as you would want. Simply deploy the OVA and point it to vCenter.

Implemented on my own.

I cannot quantify ROI at this time, but can attest to the many hours saved in virtual maintenance and the number of times we've been able to conclusively show optimal performance under given environments.

It's by no means a cheap product, but worth the investment.

We had been using VMware's ESXi Enterprise Plus with all of its features, including DRS and HA. Turbonomic simply fit the bill when we looked at it.

No.

Automation of leveling out compute power across servers and forecasting.

I would simplify the navigation, this would be a great read-only tool to give to upper management.

One year.

Not a single hiccup.

It eats memory but a simple reboot fixes that.

No.

Nine out of 10.

Nine out of 10.

Only native VMware solutions.

Very simple.

In-house.

Not 100% sure.

I do not.

No, this was provided to me.

The support team is outstanding!

Planning and workload placement.

Planning infrastructure needs for our virtual environment was previously a tedious task that included a lot of guesswork. With Turbonomic we can now precisely model future workload and infrastructure supply to plan for growth.

The UI can be slow and occasionally hangs, requiring logging out and back in. More informative progress status when working with plans would be helpful.

Four months.

None.

Minor issues when removing targets from the application, requiring reboot of the Turbonomic virtual appliance.

None.

Customer service has been superb. Our account team has been available to guide us through deployment and configuration of the tool. They've helped us understand how to use Plan and Policy to forecast and organize workloads.

N/A: I have not had to work with technical support yet. My colleague who has though, reports that they have been helpful and responsive.

No other solution deployed previously.

Setup was simple and fast.

The vendor has been very helpful in getting the software installed and configured. They are extremely knowledgeable and professional.

We've been able to balance our environment with much more automated ease than was previously possible.

They could do with a little less UI clutter.

3 years.

None.

None.

Turbonomic is fantastic at scalability! It has great built in tools to plan scaling.

5/5 stars, Turbonomic representatives are always available and friendly!

5/5 stars, representatives have always been able to rapidly address any technical concern and get any changes up and running when we need them!

Very straightforward, we were able to easily import the VMWare appliance to our environment.

We love the custom dashboards. We use them on the TV above our desks and it helps us keep an eye on the environment.

We no longer have to worry about our hosts being over/under provisioned. Turbonomic just evaluates the VMs and moves them for us. It's one less thing that we have to worry about.

Continued development for Hyper-V and additional storage vendor integration too.

We have had the solution for about a year.

We didn't have any issues with deployment.

We did see a few issues on a previous version with reporting. However, their support team was great and had a solution from the developers quickly.

We have not had any issues with scalability.

Customer service has been excellent. We did a very lengthy PoC and they were always willing to answer questions quickly and to offer up ideas about how to tackle issues in our environment.

Technical support has also been excellent. Any time we have a question or concern, we always get a quick and thorough response. We don't dread calling for help like with other solutions we have.

We didn't have a previous solution in place.

The install was very straightforward. I don't think it took more than an hour to implement.

The implementation was in-house.

I don't have numbers at this time for ROI, but I do know that we have been able to utilize our hosts more efficiently, and that's huge.

The solution was well worth the cost for us. It allows our admins to function on the other pieces of our environment.

We didn't evaluate any other options.

If you want to keep a detailed eye on your environment, and also pass off some of the administration to automation, Turbonomic is a great reliable platform for you.