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IT Operations Manager - Infrastructure at a healthcare company with 5,001-10,000 employees
Vendor
We have rebalanced our storage platform improving performance and capacity use across hosts and storage

What is most valuable?

We have found the automation for moving VMs optimally to be much better than VMware DRS. We have also rebalanced our storage platform using the recommended storage moves. This has improved performance and capacity use across hosts and storage.

Cluster Capacity Dashboards have been a huge benefit towards capacity planning and scaleout reviews

The planner element of the product is fantastic for host replacement planning and allowing the rightsizing of our disaster recovery (DR) provisioning.

How has it helped my organization?

We now have a more robust capacity request process within the department, and over the past 18 months, we have put on hold a scale out of physical hosts at both our primary datacenter and DR. This has saved the trust 1000s in new hosts and more than paid for the solution many times over.

What needs improvement?

The planner can be complex to complete.

For how long have I used the solution?

Three years.

Buyer's Guide
IBM Turbonomic
December 2024
Learn what your peers think about IBM Turbonomic. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.

What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and support?

Customer Service:

Excellent.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

SolarWinds Virtualization Manager was our previous product. This solution was slow, overly complex and its impact limited in terms of what it was capable of doing.

How was the initial setup?

Very straightforward and the technical team walked us through all we needed to configure.

What about the implementation team?

In-house, as it was very straightforward.

What was our ROI?

This year, we have probably saved around £24,000 on new host scaleouts.

What's my experience with pricing, setup cost, and licensing?

We pay a subscription model, which more than pays for itself each year.

Which other solutions did I evaluate?

Yes, we used SolarWinds Virtualization Manager.

What other advice do I have?

As a manager of a large complex critical healthcare infrastructure, this product has been a huge benefit to me and my team. It is the go to solution for troubleshooting and decision-making regarding our VMware-based datacenters.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user336084 - PeerSpot reviewer
System Administrator at UL Workplace Health & Safety
Video Review
Vendor
I don't have to care for and feed each individual VM, nor make sure that the environment's balanced just the right way. The reporting could be better graphically.
Pros and Cons
  • "The biggest value I'm getting out of VMTurbo right now is the complete hands-off management of equalizing the usage in my data center."
  • "The one point is the reporting. We do have reports out of it, but they're not the level of graphical detail I would like."

What is most valuable?

The biggest value I'm getting out of VMTurbo right now is the complete hands-off management of equalizing the usage in my data center. VMTurbo distributes all of my VMs equally across all of my hosts. I don't ever have to think about when a host is in more heavy use if there's going to be constrain on that single host that it lives on, because it rearranges everything for me through VMotion control.

How has it helped my organization?

The big benefits for me is a lot of time savings. I don't have to care and feed for each individual VM, and make sure that the environment's balanced just the right way. Also, I'm able to see which of my applications are taking more cycles, more compute cycles and RAM usage. I really can understand my environment a little bit better.

What needs improvement?

The one point is the reporting. We do have reports out of it, but they're not the level of graphical detail I would like.

One of the reasons we went with VMTurbo was because we wanted to replace vCOPS. We weren't getting the level of granularity and alerting out of vCOPS to really understand our individual VMs, but VMTurbo, I think, could do a little bit better job on reporting. I would love to use them in our monthly metrics meetings to really show in a very nice graphical way how our environment's growing, how many VMs did we grow from one month to the next. They have some reporting features that we could have a little bit better for us.

What do I think about the stability of the solution?

VMTurbo has been very stable for us. I can't actually recall an instance where it's crashed on us. We have rebooted it, and it comes right back up, and continues right where we left off, and continues to manage our infrastructure.

What do I think about the scalability of the solution?

We started out with VMTurbo in our development and test data center managing over 400 virtual machines. The same instance now manages our entire production data center with our SaaS platform that all of our customers connect to. I didn't have to change anything. The virtual appliance handled it without breaking a sweat.

How are customer service and technical support?

I had a question that came up, and I didn't know how to do something which was how to get very detailed application load on a particular server. I called in to the support, talked to the support gentleman, and he helped me get to the bottom of it. We actually even leveraged their development resources. He got them on the call with me, and so I was able to easily and quickly talk to tier III or even development support directly as a customer.

Which solution did I use previously and why did I switch?

We have some specific instances come up where vCOPS was making recommendations on something like a SQL server. It said, "Hey, you only need 12 megabytes of RAM or 100 megabytes of RAM for the SQL server." Even old OS's just can't run with that low amount of memory. VMTurbo when we looked at it, we understood that it was going to make better recommendations. So far, that's been the case. We've been able to fully automate the distribution of our VMs among our hosts, where vCOPS and DRS really weren't doing the right job for us. They were creating imbalanced hosts. Some hosts would get overloaded, and we've ran into big problems.

What about the implementation team?

It was very easy because it's a virtual appliance. We were able to download it into our network, connect it to vSphere, and within a few minutes of scanning our environment, it was able to plug in and connect to all of our VMs, and manage them for us.

I was still having to babysit a lot of the VMotion requirements for my environment. I was having to move things around manually. VMTurbo has promised, and the promise they delivered on was no more manual VMotions for eight months. That's been a huge time saver for me, and I can trust it to take care of my environment.

What's my experience with pricing, setup cost, and licensing?

Price is a big one. VMTurbo was very competitively priced. We also were able to get additional modules that helped us with our specific needs without much more costs.

Which other solutions did I evaluate?

Actually no. We were looking for a specific need, and I really hadn't seen anybody else out there besides what vCOPS said they could do to deliver automatic load balancing of virtual machines as well as right sizing VMs automatically, and I don't know anybody else out there doing that same thing.

What other advice do I have?

I would say if you have a VMware environment that you are having to spend almost any time load balancing and VMotioning your machines, you're going to need VMTurbo. If you have constrained resources, if you have a limited budget on how many hosts you can buy, you're going to need something like VMTurbo to make sure that the applications that need CPU and RAM are getting it, and the ones that don't are resized so that you can get those resources back.

In reviewing it, we really like to get hands on. We engaged a lot of times through the VMware user group. We get sponsors out to those meetings. We can talk to them face to face. We also talked to our co-members, and find out what they're using and see what kind of results they've had. We've only heard nothing but good things from VMTurbo.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
IBM Turbonomic
December 2024
Learn what your peers think about IBM Turbonomic. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
PeerSpot user
Virtualization Engineer at a financial services firm with 10,001+ employees
Real User
Our clusters are more balanced now than relying on DRS to manage workloads.

What is most valuable?

We have benefited from both the workload placement and analysis of our hosts via running plans. Soon we will embark on rightsizing. This tool offers us the best mechanism we have had so far to implement this effort.

How has it helped my organization?

Our clusters are more balanced now than relying on DRS to manage workloads. Also, with the plan data, we are able to have actual data behind what our clusters look like now, how to best optimize them, and if we can afford to remove hosts. This will help us run an efficient, high performing environment while also limiting out licensing costs.

What needs improvement?

Have plan data shared across user accounts within Turbonomic. Also more granular permissions. We would benefit greatly from more flexibility than the current roles available. Finally, reduce the time to have the efficiency data repopulate into the GUI.

For how long have I used the solution?

Less than one year.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Customer Service:

9/10. I have received prompt and quality service.

Technical Support:

9/10. I have received prompt and quality service.

How was the initial setup?

Initial setup was with the "appliance" package but we decided to migrate to a RHEL server. Both the setup and migration were documented well and easy to follow.

What about the implementation team?

Our initial build was done in-house and was followed up with a training session. The trainer was knowledgeable, but we have received a higher level tech advice, as we moved forward, from other resources at Turbonomic.

Which other solutions did I evaluate?

No

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Ops Sys Programmer II at a tech vendor with 10,001+ employees
Real User
The reporting and planning features are used a lot and contribute to our ROI.

What is most valuable?

The reporting and planning features are used a lot and contribute to our ROI. But we have only touched the tip of the iceberg with the product, currently utilizing the recommendation function to get more comfortable before moving to automation of manual processes.

How has it helped my organization?

In the past, used multiple products to monitor CPU, memory utilization, or find virtual machine using large snapshots on datastores. We can look in one place throughout the day or get daily reports alerting us at the start of the day.

What needs improvement?

Built-in, context-sensitive Help would be useful. Much more intuitive personal dashboard designing would be nice.

For how long have I used the solution?

One year at present company and three-plus years at previous company.

What was my experience with deployment of the solution?

No, or it was already in place.

What do I think about the stability of the solution?

Product has proven to be pretty stable.

What do I think about the scalability of the solution?

Ran into a snafu with a database during an upgrade, support was knowledgeable and on top of the issue quickly and resolved it as quickly.

How are customer service and technical support?

Customer Service:

Always helpful.

Technical Support:

Nothing but good things to say about tech support, always quick to respond back and I always feel like I got the A-team working with me on my issue.

Which solution did I use previously and why did I switch?

Manually monitoring and manipulating resources, and grabbing reports from multiple sources. Switching made it easy to do all of the above.

How was the initial setup?

Pretty straightforward.

What about the implementation team?

In house.

What was our ROI?

For me the ROI is measured in the amount of time I save not searching around for information. Being able to produce reports to show customers why they don't need as much resources as they think, money saved.

What's my experience with pricing, setup cost, and licensing?

Talk to your sales rep.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Windows Systems Administrator at a consumer goods company with 10,001+ employees
Real User
We use it to keep our virtual landscape balanced and bottleneck free.

What is most valuable?

The economic algorithm is a brilliant way to measure supply vs. demand of virtual machine resource needs. It is this idea that makes Turbonomic perform better than the rest.

How has it helped my organization?

We use it to keep our virtual landscape balanced and bottleneck free. When we enabled automatic guest balancing within Turbonomic, our complaints about slow VM's dropped over 90%.

What needs improvement?

They need an updated UI - perhaps HTML5? The dashboard could use a cosmetic update.

For how long have I used the solution?

Several years.

What was my experience with deployment of the solution?

No, it deployed and worked flawlessly.

What do I think about the stability of the solution?

No, it's there whenever we need to login.

What do I think about the scalability of the solution?

We've had a few issues upgrading and getting things working the way would we like, but Turbonomic has been very supportive to allocate knowledgeable resources to address them quickly.

How are customer service and technical support?

Great. Turbonomic knows what it can do - and what it can't.

Which solution did I use previously and why did I switch?

We used built in tools to try and balance workloads - it wasn't as good.

How was the initial setup?

Initial setup is fairly straightforward. We deployed a virtual machine - configured it to our vCenters - and that was pretty much it.

What about the implementation team?

We did the intial deployment in house - we've had Turbonomic onsite to help us tune the product to our specifications.

What was our ROI?

The ROI has been unquantifiable. The tools within the product have been great for our administrative team. I recommend the product highly.

What's my experience with pricing, setup cost, and licensing?

Pricing has changed considerably since we purchased the product several years ago.

Which other solutions did I evaluate?

No

What other advice do I have?

If you need a product that can automate workload balancing, capacity planning, reporting of resource use - Turbonomic is a fantastic choice.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user540930 - PeerSpot reviewer
it_user540930Windows Systems Administrator at a consumer goods company with 10,001+ employees
Real User

Thanks! That's good to hear, an update to HTML5 is the way to go.

See all 3 comments
it_user539610 - PeerSpot reviewer
Senior Systems Engineer at a logistics company with 1,001-5,000 employees
Vendor
It keeps resources loads balanced with in my ESX clusters.

What is most valuable?

Automation of tasks to keep the resources loads on my ESX servers balanced. The reporting functions also save me a lot of leg work when requests are made from those higher up about over environment performance and trends.

How has it helped my organization?

It keeps resources loads balanced with in my ESX clusters. Also the information about scaling up or scaling down machines is very useful as I am able to properly increase or decrease resources for virtual machines. We are more efficient and once again the reporting allows us to get pertinent data quickly.

What needs improvement?

There are a lot preconfigured reports that can be ran within Turbonomics for some of the more common information needed. To do a custom report you have to create a SQL Query string and add it as a report to gather custom information. It would be nice to have the ability to choose the contents of the reports from within the web portal as opposed to getting one from the user community or writing it yourself.

For how long have I used the solution?

Personally, close to a year, but my company has been utilizing it for around 2 years.

What was my experience with deployment of the solution?

No, and the upgrade process was also very easy.

What do I think about the scalability of the solution?

Not scaling out at this point.

How are customer service and technical support?

Customer Service:

Account reps have been great and very engaging.

Technical Support:

Need for technical support has been minimal.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

It was originally deployed before my employment, but I did do redeployment and the process was very simple.

What about the implementation team?

In house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Infrastructure Manager at a recruiting/HR firm
Vendor
It provides us with intelligently-controlled VMs with consistent performance, including identification of over-provisioned VMs so that we can take back resources.

What is most valuable?

It automatically adjusts resource allocations and VM placement to improve utilisation and ensure service delivery. Increased visibility and control has meant higher VM density per host. The 'plan' tab allows for accurate capacity forecasting for upcoming projects.

How has it helped my organization?

We now have intelligently controlled VMs with consistent performance, it has helped us avoid purchase of additional hardware and software through increased utilisation in excess of 90%. It also eliminated configuration and capacity planning guesswork and has even identified where people have over-provisioned VMs so we can take back those resources and use them for other VMs.

What needs improvement?

User Interface can initially seem a bit 'busy', but you get used to that once you learn what it's showing you.

For how long have I used the solution?

We have used this for 2 years

What was my experience with deployment of the solution?

No, it only took 15 minutes to get up and running!

What do I think about the stability of the solution?

Initially there were some minor problems in the earlier releases, but these appear to have been overcome and the product has been very stable for at least the past 12 months.

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

Very good

Technical Support:

Excellent, VMTurbo even proactively contact us when new releases come out to ensure we have been able to update ok and to explain the new features of that release.

Which solution did I use previously and why did I switch?

We used to manually try and work out where we had spare resource using tools like vCenter and NetApp System Manager, we had to move to something more intelligent as it was clear that we had untapped resource available, but we couldn't identify with 100% certainty where it was.

How was the initial setup?

Very straightforward, we powered up the trial VMTurbo virtual appliance, gave it an IP address, pointed it at vCenter and the NetApp clusters and started using the product straight away.

What about the implementation team?

In-house

What was our ROI?

Our ROI was less than 12 months as we would otherwise have needed to purchase additional hardware and VMware licenses during that time period, as we were previously adding at least 4 CPUs worth each year.

2 years later we still haven't had to purchase any more, even though we have had a significant increase in the total number of VMs running in the environment.

What's my experience with pricing, setup cost, and licensing?

It's very reasonable when you compare it against the cost of buying more VMware hosts, licenses and potentially storage. Don't forget to include the ongoing support costs for the additional hardware and VMware licenses as those really rack up over the 3-5 year lifespan of a server!

Which other solutions did I evaluate?

We looked at vCenter Operations Manager, but the effort involved just to stand up a PoC environment was significantly more than with VMTurbo, so after a web demo of vCOps we decided not to proceed with that option.

What other advice do I have?

Give the demo version a go, you might be surprised by the results!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user213489 - PeerSpot reviewer
Senior Cloud Services Architect with 501-1,000 employees
MSP
Automation allows us to right size our infrastructure. Reports are useful for troubleshooting and business review.

What is most valuable?

Automation and the sizing function have been very valuable. As a multi-tenant cloud services provider, our engineers also rely heavily on the reporting function as one of their main go to tools.

How has it helped my organization?

There are a couple improvements: The sizing functions and the reporting are instrumental for the 600 engineers that login and use the product. They take the reports in both a troubleshooting capacity but also in a business review capacity, where they are able to share the trends with the client. Since our organization provides managed services to our clients, it is important our engineers are able to retrieve not only real-time data but the recommendations and rightsizing information instantly. VMTurbo’s automation component continuously helps us get the most out of our cloud infrastructure.

What needs improvement?

The reporting, there is always more information that could be extracted. VMTurbo as well as the Green Circle Community continuously adds/improves on the reporting. The other area would be visibility into bandwidth utilization. We presently use another tool to extract this information for each of our tenants. It would be nice to have this in a single pane of glass within VMTurbo Operations Manager.

For how long have I used the solution?

We been using VMTurbo for almost two years.

What was my experience with deployment of the solution?

I've upgraded at least 7/8 times. A couple of versions had issues but were remediated along the way.

What do I think about the stability of the solution?

It seems to be fairly stable.

What do I think about the scalability of the solution?

Definitely scalable. Our licensing scheme allows us to go into and discover some of the acquisition environments that we've done and see what virtual environments these acquisitions have fairly quickly.

How are customer service and technical support?

Customer Service:

It's always been good - 10/10.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

We used a combination of solutions beforehand. In terms of VMTurbo I liked what I saw - scalability, the automation, etc. While we haven’t taken full advantage of every aspect VMTurbo has to offer, those modules and workflow we’re presently using have made an impact in our support to our clients.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

In-house. I had contacted support on an as-need basis.

What other advice do I have?

Right out of the box the hypervisor support is strong. VMWare shops probably get the most bang for your buck. UCS may be of use as well - additionally NetApp. Companies that have a single domain would find it easier to roll out the application management module due to only requiring the single set of credentials for deployment. Whereas in a multi-tenant environment, the provider requires visibility into each tenant’s domain which requires additional planning and may require a security design change.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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