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reviewer1464396 - PeerSpot reviewer
Advisory System Engineer at a insurance company with 1,001-5,000 employees
Real User
Jan 5, 2021
Helps us meet SLAs by making sure that machines have the resources needed to function properly
Pros and Cons
  • "The automated memory balancing, where it looks at whether it's being used in the most efficient way and adds or takes away memory, is the best part. If it didn't do that, it would be something that I would have to do. We have too many machines for one person to do that. The automation helps me in that it is done in a really efficient way and a balanced way because of the policies. It really helps."
  • "Performance is something that should constantly be monitored and constantly be worked on, and Turbonomic is doing that in the background, without me having to manually do it, which is a great help."
  • "The planning and costing areas could be a little bit more detailed. When you have more than 2,000 machines, the reports don't work properly. They need to fix it so that the reports work when you use that many virtual machines."
  • "The planning and costing areas could be a little bit more detailed."

What is our primary use case?

We're using it for placement automation. Turbonomic will look at the virtual machines that are on different hosts and it will say, "Hey, three are too many machines on this host. And this host doesn't have a lot of machines on it." It will place the virtual machines in a balanced way on different hosts and try to balance the hosts out as best it can.

We're also using it for CPU and RAM addition and automation: Do we need to add more memory or take away memory in the environment or look at a machine to see if it is being used to the best capacity?

We also use Turbonomic for planning. It takes a look at our environment and we can make plans, like if we want to put some of our environment into a cloud-based system, like Azure, it will tell us our costing.

We use it for about 4,000 machines.

How has it helped my organization?

Performance is something that should constantly be monitored and constantly be worked on. Turbonomic is doing that in the background, without me having to manually do it. It's a great help. It's monitoring something that I just physically couldn't do all by myself because the environment is too large. It's looking at the resources in any environment and taking snapshots of where things are. At the right time, it's adding or taking away resources, and that's helping make the environment more efficient.

Planning is another way it really helps because it gives us an idea of the cost to move. We wanted to move everything to the cloud. It helps us to figure out what it would look like and how Turbonomic could even help, if we want to do that. But more importantly, it gives us an idea of how much it would cost. We get a round figure of the cost involved.

It handles virtualization, cloud, on-premise, and storage for us. We're moving towards it handling applications. The solution understands the resource relationships at each of these layers and the risks to performance for each. It understands them and makes adjustments based on what's needed. It also lets us know, if we need to make some adjustments, where they are. It definitely does a good job with that. It's not only knowing where to put things, but it's doing it for us.

We use it for implementing scheduling of actions for change windows. We do that based on our service-level agreements. We have to have a certain level of uptime. We do things because of our change process and the way that we have systems going. It's best for us to do it at a scheduled time, when everybody knows that the system will be going through some type of change.

It helps us meet SLAs by making sure that the machine has the resources it needs to function properly. Also, when it does make changes, it does it during the SLA windows.

We also use Turbonomic to show application metrics and estimate the impact of taking a suggested action. We have it doing that based on things in clusters. We'll set something up in the cluster and then have it see if that cluster is being utilized to its fullest or if it's being over-utilized. It gives us visibility.

In addition, it helps optimize cloud operations and reduce our cloud costs. We're putting things on a certain type of storage and moving things to best fit our environment and give us the best cost for our environment. It will also give us an idea, before we put it there, of what the cost will be before we move it to Azure.

It saves me a lot of time because I don't have to do things to monitor the environment to see what machines need RAM or memory or need CPU taken away or added. It can do that for me. I would estimate it saves me 20 hours per month.

What is most valuable?

The automated memory balancing, where it looks at whether it's being used in the most efficient way and adds or takes away memory, is the best part. If it didn't do that, it would be something that I would have to do. We have too many machines for one person to do that. The automation helps me in that it is done in a really efficient way and a balanced way because of the policies. It really helps.

It provides specific actions that prevent resource starvation. If a machine needs more resources, it will use the automation policies to add resources so that machines get the resources that they need. And if they don't need them anymore, it will take them away.

It provides everything in one screen, one area. I'm able to see not only the planning, and not just the stuff that's on-premise, but things that are in the cloud. I can even narrow down to different applications. It does a lot in one pane. That was really important because we didn't have to go to three or four different products to find what Turbonomic had in one product. It really helps that Turbonomic is showing you efficiencies and the best way to keep things in the environment working properly, instead of me, or even me and co-worker, trying to do it. We just know that it's handling it better.

You can monitor an application and all the hosts and virtual machines that are connected to the application and it will give you an idea of how many resources it is using and what it is using. It also lets you know if it's over-utilized or under-utilized. It helps us to know if we're in an area where a machine might not perform the way we are expecting it to, because of the resources that it has or the resources it needs to have.

What needs improvement?

The planning and costing areas could be a little bit more detailed. When you have more than 2,000 machines, the reports don't work properly. They need to fix it so that the reports work when you use that many virtual machines.

Buyer's Guide
IBM Turbonomic
June 2026
Learn what your peers think about IBM Turbonomic. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
903,807 professionals have used our research since 2012.

For how long have I used the solution?

I've been using Turbonomic for about one year.

What do I think about the stability of the solution?

It's very stable and works the way that it should.

What do I think about the scalability of the solution?

It seems scalable, although I haven't scaled it up or taken anything away yet. We plan to use more storage. We're not using as much storage as we would like.

How are customer service and support?

The support has been really good. The people that I've been working with have been really helpful. It's been working.

Which solution did I use previously and why did I switch?

We used vRA from VMware. 

How was the initial setup?

The initial setup of Turbonomic was straightforward. I worked with somebody from Turbonomic and we got an understanding of the environment and we worked together to get it installed and to get the placement working first. After the placement, we worked on changing and automating the addition of CPUs and RAM.

What other advice do I have?

Something we need to do is make the solution aware of business-critical applications by understanding the underlying supply chain of resources. We need to make it aware of what's critical. We do that by setting up clusters and then setting certain policies on what is in each cluster. We separate critical things through clusters.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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reviewer1271802 - PeerSpot reviewer
Operations Engineer at a government with 5,001-10,000 employees
Real User
Dec 5, 2020
Provides reporting functionality, resource metrics, and the ability to automate and do some balancing
Pros and Cons
  • "I have the ability to automate things similar to the Orchestrator stuff. I do have the ability to have it do some balancing, and if it sees some different performance metrics that I've set not being met, it'll actually move some of my virtual machines from, let's say, one host to another. It is sort of an automation tool that helps me. Basically, I specify the metric, and if I get a certain host or something being over-utilized, it'll automatically move the virtual machines around for me. It basically has to snap into my vCenter and then it can make adjustments and move my virtual machines around. It also has some very nice reporting tools built around virtual machines. It tells you how much storage, memory, or CPU is being used monthly, and then it gives you a very nice way to be able to send out billing structure to your end users who use servers within your environment."
  • "It sometimes does get false positives. Sometimes, it'll move something when it really wasn't a performance metric. I've seen it do that, but it's pretty much an automated tool for performance. We've only got about 500 virtual machines, so lots of times, I'm able to manage it physically, but it's definitely a nice tool for a larger enterprise that might be managing 2,000 or 3,000 virtual machines."
  • "It sometimes does get false positives. Sometimes, it will move something when it really wasn't a performance metric."

What is our primary use case?

I'm using this solution to get performance stats outside of my vCenter environment.

What is most valuable?

I have the ability to automate things similar to the Orchestrator stuff. I do have the ability to have it do some balancing, and if it sees some different performance metrics that I've set not being met, it'll actually move some of my virtual machines from, let's say, one host to another. It is sort of an automation tool that helps me. Basically, I specify the metric, and if I get a certain host or something being over-utilized, it'll automatically move the virtual machines around for me. It basically has to snap into my vCenter and then it can make adjustments and move my virtual machines around.

It also has some very nice reporting tools built around virtual machines. It tells you how much storage, memory, or CPU is being used monthly, and then it gives you a very nice way to be able to send out billing structure to your end users who use servers within your environment.

What needs improvement?

It sometimes does get false positives. Sometimes, it'll move something when it really wasn't a performance metric. I've seen it do that, but it's pretty much an automated tool for performance. We've only got about 500 virtual machines, so lots of times, I'm able to manage it physically, but it's definitely a nice tool for a larger enterprise that might be managing 2,000 or 3,000 virtual machines.

For how long have I used the solution?

I've been using Turbonomic for about three years.

What do I think about the stability of the solution?

I haven't had a problem yet with an update. I've updated it three or four times over the last two years, and the machine has been stable. I haven't had any crashes. It has been doing as what's expected, and upgrades are pretty straightforward.

They do the upgrades quarterly, but I really haven't seen any bugs out of it that I would report back in. They're pretty sufficient at doing their beta testing before they release a major release. I usually wait about a month until they've released a major release.

What do I think about the scalability of the solution?

It probably does have a lot of scalability. I'm a pretty small shop compared to some of the users who use this product, but I'm sure it scales out. From what I can tell, no matter how much I grew, it would still scale to my environment. Now, I can't speak about somebody who has 10,000 virtual machines out on the cloud and things of that nature, but it does allow me to facilitate cloud virtual machines outside of my environment if I had any.

How are customer service and technical support?

I've had to deal with them probably mid-summer just with a couple of questions, and they were very responsive. I have no issues with them. I usually get a call back for assistance within an hour.

Which solution did I use previously and why did I switch?

We really didn't have another product. We were licensed for vRealize, but we never actually spun it up, and then we saw Turbonomic. Our big reason for going for it was a lot of reporting functionality and the resource metrics that I can pull back to be able to bill customers. vRealize and Orchestrator are okay, but they don't have a lot of billing functionality in them to create reports and send automatically to end users or to do things of that nature. The management feature was nice, but the biggest reason for purchasing it was its ability to run reports and run billing outside of our VMware environment.

How was the initial setup?

It was very straightforward. It was basically just an OVA appliance that I brought up, licensed, and then gave it permission to be able to talk to my vCenter. Boom, everything was out there and running. You could actually write custom reports in it and do things of that nature. Its setup was very easy.

What about the implementation team?

There are only a couple of us who actually handle the updates. It is mostly used by my network administrators. There are about ten of us who actually use the tool to make adjustments in our VMware environment. It's pretty much just my VMware administrators who utilize the tool.

What's my experience with pricing, setup cost, and licensing?

It was an annual buy-in. You basically purchase it based on your host type stuff. The buy-in was about 20K, and the annual maintenance is about $3,000 a year.

What other advice do I have?

I would recommend this product to others depending on what their need is and the size of their environment. I like what I've seen at this point, but it might not be the perfect fit for certain environments, but I would recommend it.

They constantly have quarterly webinars for their new releases, new functionality, and some of the new things they're doing. They do four major upgrades per year, but I probably use the tool to about 30% of its capacity. It probably has a lot more whistles and bells that I haven't even taken advantage of.

I would rate Turbonomic an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
IBM Turbonomic
June 2026
Learn what your peers think about IBM Turbonomic. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
903,807 professionals have used our research since 2012.
Chris Childerhose - PeerSpot reviewer
Enterprise Architect at ThinkON
Real User
Top 5Leaderboard
Jun 5, 2025
Monthly reporting is more detailed now and we can see where improvements can be made within the environment

What is our primary use case?

Turbonomic keeps our cluster balanced and VMs running optimally. It shows us where in our environment that resources can be recovered as well as when extra is needed.

How has it helped my organization?

Monthly reporting is more detailed now and we can see where improvements can be made within the environment.

What is most valuable?

The ability to automate moving of VMs, Capacity Planning and Reporting have been invaluable to our monthly reporting.

What needs improvement?

None at the moment.  The product is improving with each release and the new HTML5 interface is great.  Would like to see the ability to move custom dashboards from the old interface to the new as that is not possible right now.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Product has been very stable and updating works very well.

What do I think about the scalability of the solution?

No issues with scalability as the VM when deployed is provisioned well for your environment.

How are customer service and support?

Customer Service:

Customer Service/Sales I would rate as 10 out of 10. Sales was tremendous in helping me sell the solution to Management for purchasing.

Technical Support:

Technical Support has not been engaged as of yet.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Other solutions were evaluated during this time, but nothing was being used.

How was the initial setup?

Setup is very straightforward and you have data within hours, not days or weeks.

What about the implementation team?

It was implemented in-house by myself.

What was our ROI?

ROI will be approximately six months once we receive our license for the full product.

What's my experience with pricing, setup cost, and licensing?

Contact Sales about pricing and licensing as they will work with you on the best solution.

Which other solutions did I evaluate?

Yes, other solutions were evaluated: vCOPS, Uila, and Opvizor.

What other advice do I have?

The sales team was amazing in helping put together a slide deck for me to sell the solution to Management and also were able to negotiate pricing within our budget to help get us on-board.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at a tech company with 51-200 employees
Top 5LeaderboardReal User

Nice review. We too use Turbonomic in our environment for automation machine moves mainly. I also use it extensively for the Planning module when projects come up requiring more VM additions to the environment. It let's me see a report in minutes versus days with the old spreadsheet method. Great product and support all around.

it_user1550322 - PeerSpot reviewer
Works at a computer software company with 201-500 employees
User
May 3, 2021
Good support, has improved our efficiency, and has a helpful planning tool
Pros and Cons
  • "The automation and orchestration components are definitely the best part, as you can tell it what it can do and when, and just let it be."
  • "Technical support is where Turbonomic shines."
  • "Some features are only available via changes to the deployment YAML, and it would be better to have them in the UI."
  • "We have no ROI so far."

What is our primary use case?

We looked to this product to help us to right-size our virtual machines and containers. Most people who request virtual machines tend to request more resources than they need, and most of the time it's hard to prove that they don't.

Our environment is entirely on-premises. We have virtual machines and Kubernetes running on some of those VMs. We also have plans to go to the cloud with some workloads in the future, so it's good to have this tool to help get the sizing just right when the time comes to pull the plug.

How has it helped my organization?

Turbonomic has been helping us use our resources more efficiently, the challenge we currently face internally is getting people to allow the servers to be turned off to make the changes recommended.

I also like the planning tool, which is helpful to make sure we have enough capacity for failing over one datacenter to the other in case of disaster, while still maximizing what we already have and helping to keep us from making host purchases we don't need yet. It's nice not having to make all those calculations on my own.

What is most valuable?

At the moment, I have only really had the opportunity to manage virtual machines with it.

We're starting to let it look at our Kubernetes workloads as well.

The automation and orchestration components are definitely the best part, as you can tell it what it can do and when, and just let it be. However, I haven't reached that point yet. That is the plan for the future though.

I really like the planning tool so I can make sure we have enough resources for upcoming projects that require servers, while still having enough resources for our disaster recovery failover needs.

What needs improvement?

The reporting feature could be made a little more seamless with the rest of the tool. It would be nice to be able to share and print the reports a little more easily.

Some features are only available via changes to the deployment YAML, and it would be better to have them in the UI.

The upgrade process is a bit tedious, but I know the team is working on that.

The ability to set the scope at the dashboard level and let it flow down to all the widgets you add would be amazing. Having to select the scope per widget is a bit tedious.

For how long have I used the solution?

We have been using Turbonomic for just under a year.

What do I think about the stability of the solution?

It is pretty stable, we have not had issues with that.

What do I think about the scalability of the solution?

Turbonomic seems scalable to me.

How are customer service and technical support?

Technical support is where Turbonomic shines.

Lots of features are still in the works but the company really makes sure you have a lot of attention and support after the sale, which is sometimes hard to get. Most of the time, once a vendor has your money, you never hear from them again. However, I have had a great experience with post-sales support and a lot of hand-holding.

It is really well done on their part to make their customer happy.

Which solution did I use previously and why did I switch?

We did not use a similar solution prior to this one.

How was the initial setup?

The initial setup is pretty straightforward.

What about the implementation team?

Deployed was completed in-house.

What was our ROI?

We have no ROI so far.

What's my experience with pricing, setup cost, and licensing?

It's worth the time and money investment if you can afford it.

Which other solutions did I evaluate?

We evaluated VMware vROps before selecting Turbonomic.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Server\Storage Administrator at Charlotte Pipe and Foundry
Real User
Top 20Leaderboard
Aug 5, 2019
I find the Assure Service Performance that appears on the dashboard the most useful item. This option shows virtual machines that may need additional memory or CPU.
Pros and Cons
  • "I highly recommend this product, particularly if you have a heterogeneous virtual environment."

    What is our primary use case?

    Turbonomic is hyper-visor agnostic, so we use it to monitor both our VMware and XenServer environments. It helps identify when a virtual machine needs additional resources or to be migrated to another host. The migration we allow to happen automatically. However, changing resources we look at the recommendation and may or may not take the suggestion for various reasons. 

    How has it helped my organization?

    Due to the loss of our primary VMware administrator, my colleagues had to take over managing the virtual environment. There were settings for various reservations set at one of our locations. Although memory/CPU may have been increased at some point on these systems, it was not until Turbonomic recommended increasing the reservations that we realized these settings were in place.

    More recently, we have used it in planning data center upgrades. It allowed us to determine how many additional blades we may need due to upcoming projects. We built a template on the new model of blades we were considering, and of the new SAP HANA VM's we were going to be needing. It provided a plan of how many blades we would need to add to the environment to accommodate this expansion, which allowed for more accurate budget planning. 

    What is most valuable?

    When you log in to Turbonomic, I find the Assure Service Performance that appears on the dashboard the most useful item. This option shows virtual machines that may need additional memory, CPU, or to be migrated to other storage to ensure performance. The product can be configured to do all of this automatically, but I like have more control of the changes. Plus, the way we have our storage configured, it is best that one of the admins selects which data store a machine is migrated to. I also like the reporting feature and have several of them set to automatically generate and email to me at the end of the month. One in particular shows snapshots that are still on the virtual machines. This prevents forgotten snapshots from existing for weeks, months, or even years.

    What needs improvement?

    Based on the way we currently use the product I do not have any recommended improvements. However, we do not have may of the automated features configured at this time.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    No issues with stability.

    What do I think about the scalability of the solution?

    There have been no issues with scalability. Currently, it is used to monitor several hypervisor environments including XenServer, VMware, VXRail, etc.

    How are customer service and technical support?

    Customer Service:

    The customer service has always been very responsive and friendly.

    Technical Support:

    Technical support responds quickly and always keeps you updated on any issues that may require some research. One of the processes is uploading or exporting a copy of your current environment. This gives support a copy of your environment to try to replicate a problem, if needed.

    Which solution did I use previously and why did I switch?

    We previously had vCOPS, but that was charged per VM and could not monitor and report on our XenServer environment.

    How was the initial setup?

    Setup is relatively straightforward. There is a template to deploy and configure the initial IP address. After that, the rest of the configuration is performed through the web GUI. This includes adding various environments, setting up reports, configuring actions, etc.

    What about the implementation team?

    Since we were an early adopter, the deployment was performed with in-house staff on a WebEx with Turbonomiocs, although it is simple enough that you do not really need assistance with it.

    What was our ROI?

    The ROI would mainly be less time troubleshooting performance issues within the various virtual environments. Since we have a mixed environment, any issues that may impact performance appear on one dashboard, regardless of the environment. This saves the team a lot of time.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is fairly straightforward. It is based on the number of physical CPUs. There is now an option for per VM pricing. This can be valuable if you are monitoring VM's in a Cloud environment. 

    Which other solutions did I evaluate?

    No, but as mentioned before we did have vCOPS and chose this as a replacement.

    What other advice do I have?

    I highly recommend this product, particularly if you have a heterogeneous virtual environment.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Senior Director IT at BARBRI Inc.
    Real User
    Apr 8, 2019
    Its ability to scale up and down on demand allows for maximum cost efficiency
    Pros and Cons
    • "In the first month, we ran this as a POC, and it saved us over 5k a month in costs by implementing its recommendations."
    • "More Azure features are needed."

    What is our primary use case?

    Turbonomic provides insight and recommendations into our Azure cloud configurations designed to allow optimum efficiency and cost. By analyzing the load on demand, the product can sense when more resources are needed as well as when resources are being wasted. 

    How has it helped my organization?

    In the first month, we ran this as a POC. It saved us over 5k a month in costs by implementing its recommendations. The product continues to save us money but constantly updating its pricing files from Azure with current promotions and regional costs.

    What is most valuable?

    Its ability to scale up and down on demand allows for maximum cost efficiency. By dynamically analyzing our loads, the product can sense if resources need to be adjusted. It can also tell if another configuration of the same power would be cheaper in another region. 

    What needs improvement?

    • More Azure features are needed. They started with AWS and are now ramping up Azure features. 
    • We would like to see more visibility into reserved instances in Azure.

    For how long have I used the solution?

    Less than one year.

    Which solution did I use previously and why did I switch?

    Yes, Azure Advisor. It did not do a good job as regards memory utilization but concentrated more on processor consumption.

    What's my experience with pricing, setup cost, and licensing?

    Make sure you do a POC first so you can see the benefit this product will bring.

    What other advice do I have?

    Wonderful account team and support. Training is exceptionally thorough. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user804366 - PeerSpot reviewer
    Alliances Director, Data Center at a tech consulting company with 501-1,000 employees
    Real User
    Jan 21, 2018
    We have seen a 30% performance improvement overall
    Pros and Cons
    • "The system automatically sizes and moves resources based on the needs of the applications."
    • "We have seen a 30% performance improvement overall."
    • "It has allowed our IT organization to keep investments in hardware flat for a projected three year period, and we have seen a 30% performance improvement overall."
    • "Enhanced executive reporting standard with the tool beyond the reports that can be created today. Something that can easily be used with upper management on a monthly or quarterly basis to show the impact to our environment."

    What is our primary use case?

    Resource Optimization: The system automatically sizes and moves resources based on the needs of the applications. This optimization results in better performance and less resources needed.

    How has it helped my organization?

    It has allowed our IT organization to keep investments in hardware flat for a projected three year period. In addition, we have seen a 30% performance improvement overall.

    What is most valuable?

    Automation: The ability to make changes, up or down, and move resources in order to ensure performance, making our investments last longer.

    What needs improvement?

    Enhanced executive reporting standard with the tool beyond the reports that can be created today. Something that can easily be used with upper management on a monthly or quarterly basis to show the impact to our environment.

    For how long have I used the solution?

    Less than one year.
    Disclosure: My company has a business relationship with this vendor other than being a customer. We are both a reseller of the product and a customer.
    PeerSpot user
    PeerSpot user
    Technical Analyst IT, VMware Infrastructure Team at a energy/utilities company with 10,001+ employees
    Real User
    Nov 26, 2017
    We utilized the Plan View to understand our hardware requirements
    Pros and Cons
    • "Turbonomic has provided us an automagic optimization of our environment from an operational point of view."
    • "The only issue we have had with scalability is that the sites are not integrated into the aggregator."

    What is most valuable?

    • Improving the overall efficiency of the dashboard.
    • Plan View
    • Environmental Health Chart

    How has it helped my organization?

    We utilized the Plan View to understand our hardware requirements. When we replaced our old hardware with the new hardware in our datacenters, we were able to more accurately predict our needs, then with the old rule of thumb method.

    What needs improvement?

    We have two Turbonomic sites set up and use an aggregator to provide an overview of them. The biggest suggestion that I could make is for the changes in the aggregator to be imported into the Turbonomic sites. Currently, we make the change at one site, then the second site keeps our environment on an equal basis.

    For how long have I used the solution?

    We have used Turbonomic for over two and a half years.

    What was my experience with deployment of the solution?

    No, there have never been any issues in deployment.

    What do I think about the stability of the solution?

    Early on in our PoC, we encountered issues, where some of our VMGuests failed to have their information log correctly. That was a number of versions ago and we have not experienced the issue since.

    What do I think about the scalability of the solution?

    The only issue we have had with scalability is that the sites are not integrated into the aggregator. We need to update each site individually and cannot export or import the changes, and need to do double duty to maintain a level playing field in multiple environments.

    How are customer service and technical support?

    Customer Service:

    Excellent.

    Technical Support:

    Excellent.

    Which solution did I use previously and why did I switch?

    We did not have a previous solution.

    How was the initial setup?

    The initial setup was very straightforward.

    What about the implementation team?

    A vendor team who was excellent.

    What other advice do I have?

    Turbonomic has provided us an automagic optimization of our environment from an operational point of view. I am not sure if we could have as easily setup the same functionality from vROps or on such a granular level.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user694317 - PeerSpot reviewer
    Architect at a healthcare company with 10,001+ employees
    Real User
    Nov 23, 2017
    The install is simple and the product is intuitive
    Pros and Cons
    • "We used Turbonomic to plan our hardware refresh, and it was right on the money."

      What is most valuable?

      • Moving VMs
      • Storage moves in conjunction with DRS
      • The planning function
      • Rightsizing VMs

      How has it helped my organization?

      We used Turbonomic to plan our hardware refresh, and it was right on the money. Now, we are using it to plan VM moves to the cloud.

      What needs improvement?

      This is more of a feature request than a need for improvement. I would like to be a able to track growth over time by cluster and be able to define the clusters to use for enterprise summary. I would also like to be able to get an enterprise summary from the aggregator appliance.

      For how long have I used the solution?

      Six years.

      What was my experience with deployment of the solution?

      If you can download a Virtual Desk Machine (VMDK) file and assign it an IP, you can deploy Turbonomic in minutes.

      What do I think about the stability of the solution?

      Turbonomic has been very stabile.

      What do I think about the scalability of the solution?

      None.

      How is customer service and technical support?

      Customer Service:

      Turbonomic provides excellent customer service. They are very responsive.

      Technical Support:

      One of the best technical support groups out of all of our vendors. They are very responsive.

      How was the initial setup?

      Download OVF file, then configure the IP, enter your VC credentials, and boom, you are done. Just one virtual appliance.

      What about the implementation team?

      In-house.

      What was our ROI?

      12 months.

      Which other solutions did I evaluate?

      vROPs.

      What other advice do I have?

      You should at least try this out. The install is simple and the product is intuitive. What other solution is capable of showing you an issue, recommending a solution, and making the necessary changes to resolve the issue?

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      PeerSpot user
      IT Manager - Business Technology Solutions at a tech vendor with 201-500 employees
      Vendor
      Nov 21, 2017
      We get weekly and monthly reporting to our operations. This gave insight to management on how our virtual environment is doing in terms of efficiency and capacity.
      Pros and Cons
      • "Turbonomic provides weekly and monthly reporting functions to our operations, giving management insight into how our virtual environment is doing in terms of efficiency and capacity."
      • "GUI can be more user friendly."

      What is most valuable?

      Reporting and the dashboard.

      How has it helped my organization?

      Turbonomic provides weekly and monthly reporting functions to our operations. This gave insight to management on how our virtual environment is doing in terms of efficiency and capacity.

      What needs improvement?

      GUI can be more user friendly. We are also looking for certain reports but they are not defined yet.

      For how long have I used the solution?

      One and a half years.

      What was my experience with deployment of the solution?

      Nope.

      What do I think about the stability of the solution?

      Nope.

      What do I think about the scalability of the solution?

      Nope.

      How are customer service and technical support?

      Customer Service:

      Not at this time. The team usually is very responsive.

      Technical Support:

      Very good.

      Which solution did I use previously and why did I switch?

      We used a VMware native tool before and it is impossible to get any capacity and efficiency data from it. We had to hire a consultant to give us some data. But were able to replace all that once Turbonomic was installed.

      How was the initial setup?

      It is pretty straightforward.

      What about the implementation team?

      In-house team with help from the Turbonomic technical team

      What was our ROI?

      Organization is not there.

      What's my experience with pricing, setup cost, and licensing?

      Turbonomic new pricing seem to be more expensive, but not sure.

      Which other solutions did I evaluate?

      There were quite a few solutions presented from EMC, Cisco, and others.

      What other advice do I have?

      Automation is a good goal but we can't get there until the organization is ready.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free IBM Turbonomic Report and get advice and tips from experienced pros sharing their opinions.
      Updated: June 2026
      Buyer's Guide
      Download our free IBM Turbonomic Report and get advice and tips from experienced pros sharing their opinions.