After configuring the automation it has kept the VMware clusters balanced.
Works at a mining and metals company with 1,001-5,000 employees
After configuring the automation it has kept the VMware clusters balanced.
What is most valuable?
How has it helped my organization?
Performance of all hosts have improved.
What needs improvement?
The GUI is not always user friendly and some settings are not where you would expect.
For how long have I used the solution?
Approximately three years.
Buyer's Guide
IBM Turbonomic
February 2025

Learn what your peers think about IBM Turbonomic. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
What was my experience with deployment of the solution?
I had full support from the Turbonomics group. They assisted with the install and configuration. Great company to work with.
What do I think about the stability of the solution?
It's been a very stable product.
What do I think about the scalability of the solution?
It easily handles the environment.
How are customer service and support?
Customer Service:
Customer service has always been exceptional.
Technical Support:Technical support has been very quick to respond and very knowledgeable.
Which solution did I use previously and why did I switch?
No, this was our first monitoring/management tool for the virtualized environment.
How was the initial setup?
Pretty straightforward.
What about the implementation team?
We were assisted by a vendor team; very knowledgeable.
What was our ROI?
That's difficult to comment on. I know its a very valuable product to us, but can't put a dollar value to that.
What's my experience with pricing, setup cost, and licensing?
It's not the cheapest but it's a very good product for the cost.
Which other solutions did I evaluate?
Yes we looked at SolarWinds.
What other advice do I have?
They are a great company to work with and have delivered a great product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Storage & Virtualization Engineer at a legal firm with 501-1,000 employees
I tend to use the "To Do List" in order to keep my systems efficient.
Valuable Features
The Capacity Planner was invaluable when doing a server consolidation / host migration project. On a daily basis, I tend to use the "To Do List" in order to keep my systems efficient.
Improvements to My Organization
I'm able to work in a more proactive manner and now have less issues to deal with. I'm able to avoid major problems.
Room for Improvement
I'd like to see the creation of custom dashboards become a little more streamlined. I love the concept, but it's the thing I have struggled with the most thus far. I am trying to get dashboards created for application groups, only giving them exposure to certain elements. I can't get as granular as I would like. It also takes several steps in quite a few screens to get things going.
Use of Solution
About 10 months.
Deployment Issues
Deployment and training were both EXCELLENT.
Stability Issues
The system has been stable since day one.
Customer Service and Technical Support
Customer Service:
Every support engineer I have worked with has been friendly, professional and knowledgeable.
Technical Support:10 of 10
Initial Setup
It was very straightforward - deploy the appliance, add my vCenter Servers and wait for data to populate. Doesn't get much easier than that.
Implementation Team
I implemented the appliance myself with the help of VMTurbo
Pricing, Setup Cost and Licensing
The pricing is competitive and the licensing model is flexible. We knew that we would be significantly reducing our host count over the six months following implementation. There were license options available for this exact type of scenario
Other Solutions Considered
Dell Foglight and SolarWinds.
Other Advice
We purchased this product because it was the best that we evaluated. I'm very happy with our choice.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
IBM Turbonomic
February 2025

Learn what your peers think about IBM Turbonomic. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
IT Security Engineer at a engineering company with 1,001-5,000 employees
Being able to easily drill-down to find root issues is valuable.
What is most valuable?
Reporting has added tendentious value.
How has it helped my organization?
Being able to easily drill-down to find root issues.
What needs improvement?
I'd like to see the GUI in HTML5 or something similar. I don't like using Adobe Flash.
For how long have I used the solution?
A year and a half.
What was my experience with deployment of the solution?
Nothing major, only license errors after moving from the product demo phase to the licensed version, which as an easy fix - it did not affect the functionality of the product, just annoying errors.
What do I think about the stability of the solution?
Nothing. I've rebooted the server once and it turned out to not be a server issue.
What do I think about the scalability of the solution?
No, albeit I haven't scaled out much, there hasn't been any issues with adding some nodes here and there.
How are customer service and technical support?
Customer Service:
Top notch. They have really patient and willing to help in anyway they can. The account teams are responsive and always willing to get you to the right person to help with any issues, big or small.
Technical Support:They're friendly and really know the product inside and out - as well as the technologies that work with the product.
Which solution did I use previously and why did I switch?
At my current company we only had the free stuff from VMware, but other products were used at previous companies like vCOPS. Pricing and user friendlies. Not feeling like a small fish in a big pond. And the product did exactly what I wanted.
How was the initial setup?
Very simply and fast setup. Customizing can feel daunting at first.
What about the implementation team?
Implemented with Turbonomic.
What's my experience with pricing, setup cost, and licensing?
If you're on a strict budget and the numbers on the quote aren't far-off, let them work with you. I've also had sizable discounts when returning for more licensing and modules.
Which other solutions did I evaluate?
Foglight and vROps. Each had their strengths, but overall what suited my company's needs best was Turbonomic.
What other advice do I have?
Shopping around is important and depending on what gaps you're trying to fill one product may be better than the other.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Operations Manager at a university with 1,001-5,000 employees
The reporting and capacity planning features are the most valuable for me.
Valuable Features
The reporting and capacity planning features are the most valuable for me.
Improvements to My Organization
The reporting features easily allows me to determine where we are having deficiencies in our virtual environment.
Room for Improvement
Our Oracle database servers requires a large amount of resources within the virtual server. Turbonomic always thinks these servers are over-provisioned and would move resources if they were configured auto mode. The performance of the Oracle database servers would not optimally run if Turbonomic made the changes it thinks necessary.
Use of Solution
About 2 years at this point.
Deployment Issues
The support we receive from the Turbonomic's staff made the installation a breeze.
Customer Service and Technical Support
Customer Service:
Customer Service has been very good and our rep is always reaching out to see how they can make our experience even better.
Technical Support:Technical Support has been good but we have not had the need to use it very often,
Initial Setup
Very straightforward.
Implementation Team
We implemented directly with Turbonomic and it was one of the easiest implementation we have had.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Unit Manager at a tech vendor with 51-200 employees
We were able to visibly see the future deployments and the impact that it would have on the existing environment.
What is most valuable?
- Visibility: Prior to using Turbonomic, we had absolutely no insight into which resources our applications were utilizing.
- Automation: I have a small number of IT staff and the automation provides a number of huge benefits. The operational tasks are handled by Turbonomic which dramatically reduces the burden on my team, freeing up their time to concentrate on improving the IT infrastructure as opposed to reactive ‘fire-fighting’. The VMs are correctly spec’d to the workload’s demands (with no user impact and performance degradation) circumventing any chances of human error.
- Plans: We were able to visibly see the future deployments and the impact that it would have on the existing environment.
How has it helped my organization?
Due to the VMs being correctly sized, we had an instant increase in the resources and saw an immediate CapEx saving, as we were in the process of purchasing new equipment.
What needs improvement?
The current Flash user interface is sometimes slow, but the new HTML5 interface is already in development.
For how long have I used the solution?
I have used this solution for two years.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scal issues.
How was the initial setup?
The setup was very easy. Deployed the OVA, assigned a static IP and linked it to our hypervisors. Saw recommendations to improve our infrastructure within minutes.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing are fair.
Which other solutions did I evaluate?
We evaluated CloudPhysics. We experienced issues due to the fact that it is a Cloud SaaS solution and faced bandwidth challenges, which resulted in the product being unusable.
What other advice do I have?
Immediate ROI was seen due to the reduced IT infrastructure CapEx.
I highly recommend deploying Turbonomic prior to purchasing any hardware.
Disclosure: My company has a business relationship with this vendor other than being a customer: We were so impressed with Turbonomic that we became a partner.
Server and Virtualization Team Lead at a manufacturing company with 10,001+ employees
It has allowed us to focus less on optimizing VM workloads.
What is most valuable?
The automation piece is one of the most valuable features. It has allowed us to focus less on optimizing VM workloads. Custom dashboard has also been helpful with upper-level management.
How has it helped my organization?
Turbonomics is DRS on steroids. Our clusters have been perfectly balanced.
What needs improvement?
VM level granularity on some of the automation actions such as adding memory/CPU. That would allow an admin to schedule the exact time for the specific action for any given VM.
For how long have I used the solution?
We have had this solution running since mid 2016.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Customer service is fantastic.
Technical Support:Five stars.
Which solution did I use previously and why did I switch?
Nothing else in the market can compare.
How was the initial setup?
Initial setup was very simple. Deploy a simple OVA, give it an IP and sufficient rights, and voila.
What about the implementation team?
We implemented in-house.
What was our ROI?
TBD.
What's my experience with pricing, setup cost, and licensing?
Not sure.
Which other solutions did I evaluate?
N/A
Disclosure: I am a real user, and this review is based on my own experience and opinions.
EVP Financ with 51-200 employees
It continually gives me a solid look at my virtualization environment. It gives me a second set of eyes on our VMs.
What is most valuable?
I like the dashboard. I don't have to search around or create reports for issues or items I should be looking at it. It all just comes to the front.
How has it helped my organization?
It continually gives me a solid look at my virtualization environment. It gives me a second set of eyes on our VMs.
What needs improvement?
The UI is a little dated. I'm not a huge fan of the fact it runs on flash. Something HTML5 based would be nice.
For how long have I used the solution?
About one year.
What was my experience with deployment of the solution?
A little. We run AHV (Acropolis Hypervisor by Nutanix) as our hypervisor, and it took a little tweaking to get it to recognize everything. However, support was great, and we quickly figured it out.
What do I think about the stability of the solution?
None.
What do I think about the scalability of the solution?
None.
How are customer service and technical support?
Customer Service:
Support has been great, both technical and sales.
Technical Support:Tech support has been great.
Which solution did I use previously and why did I switch?
No, we did not. Previously, on vSphere, we just used what we could get out of vCenter.
How was the initial setup?
Straightforward. It was just a virtual appliance.
What about the implementation team?
It was just in-house combined with support from sales/tech support.
What was our ROI?
We haven't calculated it, but I can tell you that it's something we've relied on and must have saved us money, if only in time not having to go look for the information this tool provides.
What's my experience with pricing, setup cost, and licensing?
It was reasonable. Also, they've been very forgiving on the trail end of things, as we only bought licensing for our "new" infrastructure, but monitored the whole (old and new) throughout our transition.
Which other solutions did I evaluate?
None.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Center Server Engineer at a financial services firm with 10,001+ employees
Easy to use Central management of resources & report capabilities
What is most valuable?
Easy to use central management of resources and report capabilities.
How has it helped my organization?
Ongoing process. Overview, scaleability and resource usage.
What needs improvement?
Better hardware utilization and point VM and apps on demand to better working places.
For how long have I used the solution?
We are in implementation phase.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Eight out of 10.
Technical Support:Not necessary so far.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
Ongoing.
What about the implementation team?
In-house.
What was our ROI?
No comment.
What's my experience with pricing, setup cost, and licensing?
No comment.
Which other solutions did I evaluate?
No.
What other advice do I have?
Not yet.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free IBM Turbonomic Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2025
Product Categories
AIOps Cloud Migration Cloud Management Virtualization Management Tools IT Financial Management IT Operations Analytics Cloud Analytics Cloud Cost ManagementPopular Comparisons
ServiceNow IT Operations Management
Buyer's Guide
Download our free IBM Turbonomic Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What is the difference between cognitive RPA and RPA?
- When evaluating AIOps, what aspect do you think is the most important to look for?
- What are the main storage requirements to support Artificial Intelligence and Deep Learning applications?
- What is Cognitive Cybersecurity and what is it used for?
- What does XOps mean? How does a big company adopt it?
- What is the impact of using AI and ML by HR vendors?
- What are the top emerging trends in AI and ML in 2022?
- What AIOps solution do you recommend?
- Why is AIOps important for companies?