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reviewer805227 - PeerSpot reviewer
Head of IT at a computer software company with 11-50 employees
Real User
A solution with great dynamic profiling, good technical support, and a straightforward setup
Pros and Cons
  • "The dynamic profiling of websites is the solution's most valuable feature. The security is also good."
  • "It would be useful if the solution used more intelligence in attack protection. For example, firewalls are to be dependent on the configuration, but if they could have some data science around it the solution would be even better. The profiling of the traffic, and making decisions surrounding that should be intelligence-based, instead of being based on the configuration of the firewall itself."

What is most valuable?

The dynamic profiling of websites is the solution's most valuable feature. The security is also good.

What needs improvement?

It would be useful if the solution used more intelligence in attack protection. For example, firewalls are to be dependent on the configuration, but if they could have some data science around it the solution would be even better. The profiling of the traffic, and making decisions surrounding that should be intelligence-based, instead of being based on the configuration of the firewall itself.

For how long have I used the solution?

I've been using the solution for two to three years.

What do I think about the scalability of the solution?

The solution is scalable, however, in terms of scalability, you're required to change the appliance, as it's not like a cloud, which is easier to scale. I would not rate it very well when it comes to scalability, because a model of license-based upgrades would be better. They could give you a bigger box to make it easier to grow if you needed to.

Buyer's Guide
Imperva Web Application Firewall
December 2024
Learn what your peers think about Imperva Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,875 professionals have used our research since 2012.

How are customer service and support?

The solution's technical support is good.

How was the initial setup?

The initial setup is straightforward. However, when you move to more advanced configurations, you require more expertise.

What other advice do I have?

We are an integration company, so we are providing this as a solution to other customers. They're mostly enterprise-level clients.

I would recommend the solution. I'd rate it eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user561657 - PeerSpot reviewer
Systems & Infrastructure Architect at a insurance company with 1,001-5,000 employees
Vendor
Provides bad-IP blocking and signature-based blocking. Management of policies and rules can be complicated.

What is most valuable?

  • Bad-IP blocking and signature-based blocking for web application security

How has it helped my organization?

  • Security compliance and temporary remediation of application vulnerabilities

What needs improvement?

Management of policies and rules can be complicated and the physical setup of the product has implications on HA.

For how long have I used the solution?

I have used SecureSphere for 3-4 years.

What do I think about the stability of the solution?

Performance of the smaller boxes can be sluggish depending on the load.

What do I think about the scalability of the solution?

We haven’t had any scalability issues.

Which solution did I use previously and why did I switch?

We did not have a previous solution.

How was the initial setup?

Initial setup was straightforward, but ongoing management of rules and policies are time-consuming and complicated.

What's my experience with pricing, setup cost, and licensing?

Try to use a cloud-based and/or managed solution instead of managing a WAF internally; that should be the first preference.

Which other solutions did I evaluate?

Before choosing, we also evaluated F5 ASM.

What other advice do I have?

While implementation is not hard, the process and resources for ongoing management should be thought through and agreed to before implementation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Imperva Web Application Firewall
December 2024
Learn what your peers think about Imperva Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,875 professionals have used our research since 2012.
Cloud Solutions Architect at Snapnet Limited
Reseller
A highly scalable solution with good stability and great data marking capabilities
Pros and Cons
  • "The solution is very scalable. It is one of the most important features. You can also expand resources and features as well."
  • "The initial setup could be simplified. Every time you have to install the solution you have to get in touch with support or somebody that can to do that for you."

What is most valuable?

Data marking is the solution's most valuable feature.

What needs improvement?

The firewall aspect of the solution needs improvement.

The GUI is not as intuitive enough. It should be more user-friendly, especially for end-users. 

The initial setup could be simplified. Every time you have to install the solution you have to get in touch with support or somebody that can to do that for you. 

For how long have I used the solution?

I've been using the solution for a year or two.

What do I think about the stability of the solution?

The core functionality of the solution has been met. We find it stable enough.

What do I think about the scalability of the solution?

The solution is very scalable. It is one of the most important features. You can also expand resources and features as well.

How are customer service and technical support?

Customers actually require a lot of support. They want an easier channel that can provide support. The solution should offer a monthly check-in with clients. Other solutions offer this, and it's helpful for the clients, just to make sure everything is running okay.

In general, however, technical support has been good.

How was the initial setup?

The initial setup required a lot of help. It took a month or two to deploy so it wasn't exactly straightforward. However, it was not as difficult as other solutions either.

What other advice do I have?

I handle the on-premises deployment model. We have the latest version of the solution. We also sell the product.

I would rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Imperva Web Application Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Imperva Web Application Firewall Report and get advice and tips from experienced pros sharing their opinions.